Fees include 24/7 care, all meals with fine dining at lunch include a 3 course home cooked meal with wine (if no contraindications), all Wellbeing activities, and all laundry.
Hairdressing and chiropody are additional and are extremely reasonably priced.
Avery Park Care Home - Avery Healthcare has a Review Score of 9.8 (9.770) out of 10, based on 43 reviews in the last 2 years. Over all time Avery Park Care Home - Avery Healthcare has 86 reviews.
Review from S G (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card •
Report
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for reviewing Avery Park Care Home. Our highly trained staff team go above and beyond the standards each day to deliver an exceptional level of care to all our residents and it is great to hear how much we have been able to support your mother's health and well-being already. We are so delighted to hear how well your mother has settled into the loving, fun, care community we create here. Best wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean S (Resident) published on 6 May 2021
Submitted via Postal Card •
Report
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for reviewing Avery Park Care Home. We are delighted to hear how well you and your husband have settled into our loving care community. Nothing is ever too much for our staff members, and they go above the standards daily to ensure each resident receives the highest level of care. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Resident) assisted by family/friend published on 6 May 2021
Submitted via Postal Card •
Report
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. It is excellent to hear how well you have settled into your new home. Our staff team go above and beyond each day to ensure that all our residents receive the highest level of care whilst creating the loving, fun community our residents live within. Your kind words are truly invaluable to us. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paula C (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card •
Report
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. Our highly trained staff team ensure that the moving-in day is a smooth and enjoyable process for all. Your kind words are truly invaluable to our staff and we appreciate your positive feedback about our home. We are delighted to hear how well your mother has settled into the loving care community that we create. It is a true pleasure to have your mother stay with us here and we are glad it gives you peace of mind knowing she is receiving an exceptional standard of care. Best wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James C (Husband of Resident) published on 19 April 2021
Submitted via Postal Card •
Report
Reply from Ryan Farrelly, Marketing Assistant at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. It is a true pleasure to have your wife stay with us here at Avery Park and we are delighted to hear that she has settled in well in the loving care community we create. Best Wishes, Ryan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet S (Friend of Resident) published on 7 April 2021
Submitted via Postal Card •
Report
Reply from Rachel Aran, Marketing Administrator at Avery Park Care Home - Avery Healthcare
Thank you for taking the time to review Avery Park Care Home. Your kind words are truly invaluable to us and our staff team, who go over and above the standards to ensure all our residents receive exceptional care. Best wishes Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.770) out of 10 for Avery Park Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.770 for Avery Park Care Home - Avery Healthcare is calculated as follows: ( (423 Excellents x 5) + (63 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 509 Ratings = 4.77
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Avery Park Care Home - Avery Healthcare is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jul 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2022
My Name Is Leander and I am lucky enough to hold the position of Home Manager at Avery Park. I have been working at Avery Park since November 2021 and am a self-confessed ‘work-acholic’. I pride myself on doing my very best to ensure the safety and happiness of all residents, staff and visitors. Working with the elderly is both rewarding and humbling and I am proud to be part of such an amazing team that all have such great values and ambitions.
My Job is to ensure the smooth day-to-day running of the home and that the residents receive outstanding and person-centred care. Caring for and supporting others is not just a job it’s a privilege.
Job Title: Deputy Manager
Joined: 2022
I joined Avery Park in August 2022 as a Senior carer. I was soon promoted to Trainer for the entire home, providing a large portfolio of courses to all the care, housekeeping, kitchen, sales and administration staff.
The training at Avery Park is extensive so I delivered many courses including Health and Safety Awareness, Infection Prevention and Control and Safeguarding Vulnerable Adults, to name just a few.
I am NVQ level 3 qualified in adult and social care, I am fully trained in Basic life support and manual handling. I have an I.T. diploma and a business level 2 and I have worked in the care industry for 7 years mainly in senior management roles.
My role as Deputy Manager at Park is to ensure the smooth day-to-day running of the home. It is my duty to ensure that each staff member follows current policies and procedures while maintaining person-centred care throughout the home.
Job Title: Customer Service Manager
Joined: 2022
Hello, my name is Lynette and I am the Customer Service Manager at Avery Park.
I have a degree in History and a Diploma in Marketing and has been with Avery since February 2022. I have had many years of experience in providing excellent customer service in a wide range of industries but I have never been more honoured to provide outstanding customer service to the families of Avery Park.
'Families and residents are going through an extremely emotional time, facing one of the toughest decisions of their lives. It is imperative that their experience is supportive and responsive. Anything less is not acceptable.
Job Title: Well-being Co-ordinator
Joined: 2021
Hello, my name is Cassie, and I am Avery Park’s Well-being Co-ordinator.
I organise events, entertainment, and social occasions within Avery Park.
I enjoy creative activities such as ceramics and painting activities, I also love when the animals come to visit!
Job Title: Well-being Assitant
Joined: 2021
Hello, my name is Chloe, and I am Avery Park’s Well-being Assistant.
I support conducting and planning activities within the home.
I enjoy reminiscing and building bonds with residents, I enjoy intellectual activities such as countdown and quizzes!
Job Title: Hotel Service Manager
Hello everyone….
My name is Rajwinder known as Raj. I am the hotel services manager here at Avery Park Care Home.
I have been employed at Avery Park since the opening day in February 2021. My role is to ensure our home is looking presentable and looking lovely and fresh.
I lead my team by example, ensuring the home is kept to high standards.
We all work together as a big team at Avery Park across all departments, I love working here, getting to meet the amazing individuals that work and reside here, getting to know them and supporting them in their care day to day, is very rewarding.
Job Title: Head Chef
Hi, my name is Alex and I am the Head Chef here at Avery Park. I started with the company in 2011 and have enjoyed every moment of it. Whilst with the company, I had achieved my level 3 food safety qualification.
I am always aiming for 100% satisfaction for our residents offering them a wide variety of meal choices. The dishes we provide are well-balanced and highly nutritional. I enjoy baking and making birthday cakes for each of our residents, seeing the amazing smiles on their faces is priceless!
Here at Avery Park, we pride ourselves on helping each other to provide the best service that we can. Recently, I took the Mini Bus driving course so I can help with trip-outs for the residents.
Job Title: Customer Service Assistant
Hello,
My name is Michelle and as of March this year, I am employed at our beautiful home, Avery Park, as a CSA.
Previous to this I was a care assistant for 6 years. I am really enjoying my new role and love meeting and greeting both family and professionals in our home.
I learn something new every day and am growing in confidence all the time.
I support our CSM and administrator with enquiries, show rounds and welcoming visitors, among other tasks. I think that the best part of my job is being able to interact with all our residents, they are wonderful.
Job Title: Customer Service Assistant
Hello,
My name is Tina, I was employed at Avery Park Care Home at the end of October 2022, as a senior Carer, I now currently doing a Dual Role, But my main Role at Avery Park is a CSA, I work alongside the CSM and the Administrator, with Enquiries and love to do the Show-rounds.
I feel that my knowledge and experience as a qualified nurse and a Senior Carer help with Questions that may be asked on show rounds.
I really enjoy my Role as a CSA, as I love to interact with Family members, Residents and Professionals.
Job Title: Commis Chef
Joined: 2021
Hello, my name is Cameron and I am a chef here at Avery Park care home Kettering. I have been with Avery Healthcare for over 2 years now and started my career in the company as a kitchen assistant and progressed to chef.
I studied catering & hospitality at Tresham College after I finished school at the age of 16 and spent 2 years at college whilst working part-time in a kitchen.
Within my job, I help assist the chefs in preparing and cooking delicious and nutritional meals for our residents to enjoy every day. I also help support other areas of the kitchen when the extra support is needed. I am always curious to learn new ideas and skills every day to progress and help support those around me.
Job Title: Sous Chef
Joined: 2023
Hello, My name is Shirley and I am the Sous Chef at Avery Park.
I have only been working with the company for 4 months however I fell in love with a job on my first day.
I have 20-plus years of experience in the hospitality industry, owning my own catering business for many of them.
My job is to prepare delicious meals for all the residents to enjoy and to support Alex our head chef as and when needed.
I also give support to all the kitchen staff as part of my role.