Littleton Lodge

Bishop Street, Hednesford, Cannock WS12 4RY
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9.9 74 Reviews
  • Littleton Lodge, Cannock
Littleton Lodge in Cannock has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure gardens.

The home is part of Ideal Carehomes group, who were proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022.

All 66 bedrooms are en-suite wet rooms and your room will have a flat screen TV, DVD player, mini fridge and wifi.

Littleton Lodge is more than just a care home - it is a lifestyle choice and the next chapter in your life.

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Care Provided by Littleton Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Melissa Hunter (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Littleton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,577

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Littleton Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Littleton Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Littleton Lodge has plenty of on-site parking.


Littleton Lodge Reviews (74)

Total of 74, showing 1-20
9.9

Littleton Lodge has a Review Score of 9.9 (9.856) out of 10, based on 41 reviews in the last 2 years. Over all time Littleton Lodge has 74 reviews.

Overall Experience

  • 61
  • 10
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Date Published

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Review from G C (Daughter of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent. Soo good and helpful. The facilities are great. Sometimes seem short-staffed which made food service late, etc.

Reply from Clare Sheehan, Careline Advisor at Littleton Lodge

Thank you for your review, we value all feedback as it helps us to make improvements where required. We are thrilled to hear that you've had a positive experience with our staff and facilities. We take great pride in providing excellent care, and it's wonderful to know that this has been reflected in your experience. We appreciate your comments regarding the staffing levels and food service and understand how important it is to maintain smooth operations; we are continuously working to address any challenges to ensure timely service and care is delivered. Your feedback is invaluable as we strive to improve, if you wish to discuss anything further, please do not hesitate to contact the home directly.


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Review from S S (Daughter of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On arrival for respite we were treated well and a very lovely senior carer explained everything and settled us in. I cannot review the care of my mom as she has dementia and limited recall. However, when we were leaving no one spoke to me about Mom's stay, just handed over her tablets and left me to
pack and leave.
That would have been nice at the very least but clearly, no one gave that a thought. I now have no idea how my mom has been for the past 2 weeks, not the lasting impression that you would want as may have used the home again.

Reply from Clare Sheehan, Careline Advisor at Littleton Lodge

Thank you for your review, we value all feedback as this helps us to make improvements where required. It is pleasing to hear that the service you received upon admission was a positive experience. We are continuously looking for ways to improve our service and based on your review, we have taken steps to implement a new process where we have discharges from the Home. Your feedback is important to us and we would like to assure you that learning has taken place in light of your comments. If you wish to discuss your concerns further, please do not hesitate to contact the Home directly.


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Review from Sheena N (Friend of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was visiting a long-term friend's mum as they were away on holiday.
I was greeted at the door by the deputy manager who showed me where to go, she was really helpful. I also spoke to another girl, once again just wonderful.
The building is exceptional, I was totally overwhelmed, so relaxing and
the main thing is my wonderful friend was relaxed, happy and said she loved it there, especially since she was near a window.

Reply from Clare Sheehan, Careline Advisor at Littleton Lodge

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your friend's mum receives at Littleton Lodge care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Review from Emma W (Daughter of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been with Littleton Lodge for just over a year now. The service she has received has been excellent. The home itself is beautiful with lovely rooms and good facilities. The team of carers are such amazing people and I couldn't recommend Littleton Lodge enough.

Reply from Clare Sheehan, Careline Advisor at Littleton Lodge

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mum receives at Littleton Lodge care home. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience. Again, thank you for your positive comments.


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Review from Sharon W (Wife of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly, the home is always clean and inviting. Service users are always clean and tidy. The staff are always on hand to help, nothing is any trouble for them.

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Review from Richard P (Son of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and managers at Littleton are really, really caring and helpful. It genuinely is comforting to know they are looking out for the best interests of our mother. The food also needs a mention - excellent and varied and great quality. Our mother has been at Littleton for over a year now and really
enjoys the atmosphere and interacting with the staff. Activities are organised and residents can be involved or not, depending on their interest in what is happening.

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Review from Tracey M (Niece of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty is currently in Littleton Lodge due to medical needs and has been here for 9 months. We were advised by her consultant that there would be a time when she would need hospice care but at no time has it ever crossed my mind to move her from here as she is getting the best care that anyone could
wish for in these difficult times. Her every wish has always been granted at meal times as she is very fussy with her food and the staff go to extremes to make sure she has something that she likes. She can sometimes be slightly demanding but the staff love her to the full.
Thank you.

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Review from C C (Granddaughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan absolutely loves it! She tells us how safe she feels, how lovely the staff are and how she has such a good laugh there and it makes me feel so much better knowing how well she settled in thanks to everyone there.

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Review from S P (Son of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very polite and helpful. Carers the best we've dealt with.

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Review from Ben T (Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with the treatment I get from the care home and its staff, it's a pity that contract staff are needed to make up the numbers, as they don't have the knowledge of the residents that the paid staff has.
Overall it's good to see fellow residents enjoying the experience. The care home provides
a great many activities available to residents and I get involved in some of them and including trips out.

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Review from A R (Brother of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made welcome, really friendly staff.
Pleasant atmosphere.

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Review from Sharon B (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At first, when my mom went to Littleton Lodge she was very apprehensive and quiet which is understandable, that is until the activities coordinator broke down the barriers and has now got my mom fully incorporated into the daily activities. The staff have been and are wonderful and nothing is ever too
much trouble for them! My mom has settled in really well and I can't fault the care, the friends she has made and the food they are served is nutritious and tasty. It is very much a community within Littleton Lodge!

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Review from K M (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I came to view, to mum's admission and care I cannot fault the attention and support received by Mum, our family and her friends.
At Littleton Lodge you get a smile at the door, a listening ear and the care and love of a huge new family.
Any concerns raised are dealt with and I can
always find an understanding ear. Mum is encouraged, she is now walking, eating, drinking and socialising and it's down to the staff.
The dementia journey is hard, but with the support we receive is made easier.

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Review from Cheryl B (Daughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident now for 2 months. The staff are wonderful in the care they provide for her and also liaise with myself and the family when we visit. She is very happy and settled and we have peace of mind with this knowledge. I would strongly recommend Littleton Lodge to anyone looking for
a care home for their loved ones.

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Review from Mark J (Son of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Staff are very good and attentive and good with the needs of my mom who suffers from Alzheimer’s.
Can’t imagine her anywhere else now; she seems settled at Littleton Lodge.
All the team have been lovely and welcoming each and every time we visit.
Can highly recommend.

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Review from Jenny R (Granddaughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is never easy to make the decision of moving into a care home. But I'm so glad we found Littleton Lodge.
The home is beautiful and immaculate.
There are always events taking place which are very enjoyable and fun.
Every single member of staff goes above and beyond, so friendly and kind, which
also extends to family and friends visiting.
There can sometimes be ups and downs but there is never a problem for long as they are addressed immediately and resolved as soon as possible.
I can’t thank everyone enough for the care and love they show my grandad.
It is such a comfort to know he is safe, looked after and most of all loved.
Thanks to everyone at Littleton Lodge.

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Review from Emma H (Daughter of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Littleton Lodge Care Home.
My dad’s room is light and airy, with his own wet room, he has a shower every day.
For breakfast, my dad normally orders egg and bacon, there are always several options for lunch, and a three-course evening meal. Last week he had soup, roast lamb
dinner, trifle and a glass of wine!
He does not have to worry about heating costs or anything. When he goes to the hospital a carer goes with him.
Dad’s clothes are washed and put away for him, and the whole place is clean, with nice wide corridors, all painted and well-maintained.
Dad has been on several day trips, his favourite is the garden centre. But this week (the men) voted to go to the pub for lunch.
Littleton Lodge’s greatest assets are the permanent staff, who treat the residents with care, dignity and patience. So a big thank you to you.
The bottom line is my dad cannot look after himself, and Littleton Lodge has taken all the worry and pressure off me.

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Review from Paula S (Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Littleton Lodge staff organised some wonderful activities leading up to Christmas.
Lots of our members enjoyed all of the fabulous things on offer. The staff are wonderful and nothing is too much trouble.
We are made welcome all year around and look forward to seeing the manager and her staff throughout
the coming year.

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Review from Karen V (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents initially went into respite at Littleton in November 2022. My dad was apprehensive at first, but the staff were so wonderful to him that within 2 days he didn’t want to go home. They visited again for a lunch recently and were welcomed with open arms, where staff consistently helped them
and remembered their names. The facility itself is superb with incredible attention to detail and an amazing variety of activities. The staff are the icing on the cake though, as the genuine care they have for all the residents is second to none. We are currently trying to sell my parents' house and have looked at other care homes, but nothing compares to Littleton. I think I will be booking my husband and I in there when the time comes. I cannot recommend this place highly enough.

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Review from Stephanie F (Granddaughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely place for my grandmother to live. At 98 years old, she needs help with getting dressed and looking after herself. Her room is amazing and the staff are so friendly and helpful. She is the happiest she has been in a while and has been enjoying all the lovely food and stunning facilities.
So lucky to have gotten her a place here!

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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Littleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Littleton Lodge is calculated as follows: ( (424 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 486 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Littleton Lodge is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (4)

Melissa

Melissa Hunter

Job Title: Home Manager

Joined: 2024

Melissa is the Home Manager for Littleton Lodge.


Morgan

Morgan Munroe

Job Title: Front of House Manager

Joined: 2024

Morgan is the Front of House Manager at Littleton Lodge.


Jayne

Jayne Booth

Job Title: Activities Co-ordinator

Joined: 2022

Jayne is the Activities Co-ordinator at Littleton Lodge


Lisa

Lisa Smith

Job Title: Care Manager

Joined: 2021

Lisa is the Care Manager at Littleton Lodge.


Frequently Asked Questions about Littleton Lodge

What types of Care is Littleton Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Littleton Lodge provide?

Own GP if required is an additional type of care provided.

How many Rooms does Littleton Lodge have?

There are 66 Single Rooms.

What are the Facilities & Services at Littleton Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Littleton Lodge to the centre of Cannock?

2.0 mile(s) as the crow flies, distance by road may be significantly further.