The staff are friendly, and considerate and have the residents well being as a top priority.
J G (Daughter of Resident)
His care was first class and he was totally respected and treated with dignity.
J H (Daughter of Resident)
Always made welcome, really friendly staff. Pleasant atmosphere.
A R (Brother of Resident)
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Littleton Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Littleton Lodge has plenty of on-site parking.
Littleton Lodge has a Review Score of 9.9 (9.856) out of 10, based on 41 reviews in the last 2 years. Over all time Littleton Lodge has 74 reviews.
Review from Kate B (Daughter of Resident) published on 13 March 2024
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Review from S M (Son of Resident) published on 31 January 2024
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Review from Meryl M (Daughter-in-law of Resident) published on 31 January 2024
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Review from Sue B (Daughter of Resident) published on 25 January 2024
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Review from S J (Wife of Resident) published on 17 January 2024
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Reply from Lindsey Rudd, Customer Care Administrator at Littleton Lodge
Thank you for your kind review. We love to welcome guests into the home for our fabulous events, and we are glad the Come Dine With Us was a winner for you!
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Review from A B (Daughter of Resident) published on 17 January 2024
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Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge
Thank you for taking the time to leave a lovely review.
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Review from Tim S (Son of Resident) published on 17 January 2024
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Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge
Thank you for taking the time to send a review for Littleton Lodge; we are so happy that your mum is settled and you have all the reassurance you need that she is happy and cared for.
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Review from Pauline G (Friend of Resident) published on 10 January 2024
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Review from Anita G (Daughter of Resident) published on 14 December 2023
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Review from Janet S (Sister-in-law of Resident) published on 30 November 2023
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Review from D F (Daughter of Resident) published on 15 November 2023
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Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge
This is a wonderful review to read! We know that given the right care and the right environment, all our residents can thrive and blossom, we are so glad your mum joined us and hope she continues to be happy with us for a long time to come.
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Review from D I (Resident) assisted by family/friend published on 27 October 2023
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Review from V H (Sister of Resident) published on 27 October 2023
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Reply from Terri Kidd, PR Executive at Littleton Lodge
Thank you for leaving such great feedback for Littleton Lodge.
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Review from J S (Resident) published on 14 August 2023
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Reply from Terri Kidd, PR Executive at Littleton Lodge
Thank you for your lovely review, we are pleased that you felt so welcome and it’s lovely that we could arrange for your pet to visit.
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Review from S M (Daughter of Resident) published on 27 July 2023
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Reply from Terri Kidd, PR Executive at Littleton Lodge
Thank you so much for taking the time to leave this review. We're so glad you're satisfied with the care at Littleton Lodge, and we'll be sure to pass your message on to the team.
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Review from H P (Resident) published on 31 May 2023
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Reply from Terri Kidd, PR Executive at Littleton Lodge
Thank you for taking the time to send a review, we are so pleased you are so happy with us and we would love to have you stay for as long as you want!
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Review from Justine N (Daughter of Resident) published on 20 May 2023
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Reply from Terri Kidd, PR Executive at Littleton Lodge
A big part of our admissions process is investigating any future resident’s needs so that we know how we can best support them. That way you can feel assured that the home is able to give your loved one all the care and support they need, and it’s so gratifying when we hear that it’s paying off. At Littleton Lodge we think of our staff and residents as one big happy family and it’s great that your father is part of that – don’t forget you are part of the family too!
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Review from Wendy N (Daughter of Resident) published on 26 April 2023
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Reply from Terri Kidd, PR Executive at Littleton Lodge
Thank you for taking the time to send a review, we really appreciate it.
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Review from V R (Daughter of Resident) published on 24 April 2023
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Reply from Terri Kidd, PR Executive at Littleton Lodge
Thank you for such a glowing review! We are very proud of both our facilities and our wonderful team here at Littleton Lodge and to hear it described as a ‘family’ is just right – you are part of the family and you are welcome to visit at any time.
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Review from Abbie H (Granddaughter of Resident) published on 3 April 2023
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Reply from Terri Kidd, PR Executive at Littleton Lodge
Thank you for your lovely words; we are truly sorry for your loss, but we are grateful to have been a support to your nan and your family at such a difficult time. Your recommendation means a lot to us, and we hope you will feel welcome to come visit and have a cup of tea and reminisce at any time.
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The Review Score of 9.9 (9.856) out of 10 for Littleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.856 for Littleton Lodge is calculated as follows: ( (424 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 486 Ratings = 4.856
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Littleton Lodge is based on 40 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 40 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Aug 2024
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Job Title: Home Manager
Joined: 2024
Melissa is the Home Manager for Littleton Lodge.
Job Title: Front of House Manager
Joined: 2024
Morgan is the Front of House Manager at Littleton Lodge.
Job Title: Activities Co-ordinator
Joined: 2022
Jayne is the Activities Co-ordinator at Littleton Lodge
Job Title: Care Manager
Joined: 2021
Lisa is the Care Manager at Littleton Lodge.