Littleton Lodge

Bishop Street, Hednesford, Cannock WS12 4RY
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9.9 74 Reviews
  • Littleton Lodge, Cannock
Littleton Lodge in Cannock has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure gardens.

The home is part of Ideal Carehomes group, who were proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022.

All 66 bedrooms are en-suite wet rooms and your room will have a flat screen TV, DVD player, mini fridge and wifi.

Littleton Lodge is more than just a care home - it is a lifestyle choice and the next chapter in your life.

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Care Provided by Littleton Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Melissa Hunter (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Littleton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,577

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Littleton Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Littleton Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Littleton Lodge has plenty of on-site parking.


Littleton Lodge Reviews (74)

Total of 74, showing 41-60
9.9

Littleton Lodge has a Review Score of 9.9 (9.856) out of 10, based on 41 reviews in the last 2 years. Over all time Littleton Lodge has 74 reviews.

Overall Experience

  • 61
  • 10
  • 2
  • 1
  • 0

Date Published

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Review from Vicky S (Granddaughter of Resident) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Littleton Lodge and all the staff are always fantastic whatever time of day you arrive, always a smile and a chat, making you feel at home. The care for everyone is fabulous, and many an activity you can stay and enjoy with your loved one, from bingo to singing and dancing. I can't thank them enough
for all the support, help and understanding they've given me and all of the family, especially my nan.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to write such a lovely review; we are so glad that your nan is able to take advantage of the activities we have at Littleton Lodge and that you feel welcome – we are always happy to have you join us!


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Review from R B (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care dad has received since being at Littleton Lodge has been exceptional. He settled into his new way of life a lot quicker than we anticipated due to being made so welcome. The food here is delicious and nutritious, and dad often has seconds! Special thanks to all the staff for making Dad's life
comfortable at Littleton Lodge. Our last mention to the front-of-house manager for going above and beyond. Nothing is too much trouble.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for this fabulous review, it’s great to hear your dad has settled in so well and enjoying the home comforts. We agree with you, our Front-of-House Manager is an absolute star!


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Review from Dawn F (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the plan to take my dad to the football. He's so much happier sitting in the day room, joining in the activities. The carers really treat Dad with respect and make him smile. A really nice touch would be if carers could accompany Dad to help us if he has a long hospital visit.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for your review, it’s great to hear that your dad is so happy at Littleton. Please, if he has any hospital appointments planned, just let us know, we will always aim to have someone accompany him where possible, as well as arrange transport, it’s an important part of what we do to ensure our residents have an all-inclusive, luxury experience.


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Review from M C (Son of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and helpful staff. Pleasant, warm and clean environment catering to Mom's needs.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you so much for taking the time to leave this wonderful review for Littleton Lodge.


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Review from B M (Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is done for you. Staff are very helpful and kind.

Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge

Thank you for your review, we will pass your lovely comments to the team at Littleton Lodge.


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Review from P A (Son of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 14 months as a resident at Littleton Lodge during which time she thrived. The standard of accommodation and service has been excellent, more akin to a luxury hotel. The staff were devoted and caring and the variety of support and entertainment is excellent. I would recommend Littleton
Lodge.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to write a review, it’s great to hear that your mother settled so well and that our staff and facilities impressed.


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Review from Ivan W (Son-in-law of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very professional and caring home. The carers are very kind and considerate.
The activity people are always inventing new things for the residents to do keeping the residents active and physically fitter.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for your feedback, we are so pleased that we are making such a great impression and having a positive impact on our residents.


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Review from P H (Husband of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly welcome soon overcame her initial trepidation. The carer's attention helped her to settle in. It was good to know that she was safe, being looked after with care, and respect and being treated with dignity. Any problems were dealt with efficiently and without fuss. This well-appointed
care home, the many activities, excellent food and wonderful caring staff are simply the best. I could not hope for anywhere better.

Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge

Thank you for your feedback, we will pass your comments on to our team. We know it is so important when a loved one moves into a care home to feel that they are safe and well cared for, and we are so pleased to hear that Littleton Lodge gave you that reassurance. We agree with you, our team really are the best!


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Review from S C (Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice place.
Staff brilliant and friendly.

Reply from Terri Kidd, PR Executive at Littleton Lodge

We really appreciate you taking the time to leave this lovely review for our team at Littleton Lodge, thank you!


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Review from D P (Niece of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Littleton Lodge is the most wonderful lodge you could wish your loved one to be in when needs must. Apart from it being a new build establishment, the facilities are second to none and the building itself has been so well thought out, from layout to decor to the garden. The staff are so approachable
welcoming and caring and truly work as an extended family to your own. The food is beautiful and as a relative said 'it's like the Ritz'! Our relative is so happy in her place and is 'at home' with themselves at Littleton Lodge. I would highly recommend this beautiful place to anyone. Lovely people, first-class residency.

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Review from M L (Resident) assisted by family/friend published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have really been made to feel welcome from the day I arrived at Littleton Lodge. All the staff and management are very warm and caring and treat me with dignity and respect at all times. My family has always felt welcome and are able to visit me at any time. On the occasions I don't feel very well,
the staff always make time for me, and I never feel rushed or that I'm imposing on their time.

Reply from Terri Kidd, PR Executive at Littleton Lodge

It’s great to hear such lovely feedback, thank you! We’re extremely proud of our care team at Littleton Lodge, and all they do for our residents. We’re so glad that you feel you are treated with dignity and respect by our staff, and that your family feel welcome in the home. We hope you continue to enjoy living with us, and feeling part of the Littleton Lodge family.


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Review from L C (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Littleton Lodge on 4th July 2022 and since this time I cannot find any fault against both home and the staff. Everything is exemplary and excellent. Mum has Alzheimer's and forgets what she has been doing on a daily basis. The social media page is a godsent. I can look each day and see
what activities mum has participated in. I can see mum undertaking activities she hasn't done in years. I would recommend Littleton Lodge 100%.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to leave this kind review. It’s so important to our care team at Littleton Lodge that our residents feel encouraged to take advantage of our activities and entertainment facilities, so that they can live each day to its fullest. We’re glad you feel your mum is happy and well-cared for and that you are enjoying keeping up to date with our Facebook page. We’ll be sure to relay your message to our Littleton Lodge team, thank you again!


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Review from Vicky T (Niece of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Care was good generally but management made very poor decisions (purely based on hearsay) that resulted in contract being terminated without giving any notice leaving my uncle homeless.
They advised they could no longer provide his care despite him having lived there for 2 weeks and no issues arising.
The
family should have been consulted and a notice period given. The stress and anxiety on him on the day of his eviction cannot be forgiven.
Our feeling is they were more worried about their reputation than his welfare. Their excuse was "we need to consider welfare of other residents" but he had done nothing to give them any cause for concern during his 2-week stay. After many hours of negotiations, they found him a respite home nearby but was only a short-term solution and would have meant him moving again which was not acceptable and unfair so we declined and brought him to live with family until a permanent place could be found. Decision was inhumane. Formal complaint raised and escalated to CQC.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for your feedback. There were other elements to the circumstances of this issue that we have discussed with you but that we will not comment on in a public forum. If you would like to discuss this further, please contact our Customer Care team on 0113 465 4000 or email hello@idealcarehomes.co.uk.


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Review from K B (Respite Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have thoroughly enjoyed my stay at Littleton Lodge. Didn't know what to expect never having done this before. I was more than surprised. It was more like a hotel than a care home. Would not hesitate to recommend it to anyone.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to leave this lovely review. The care team at Littleton Lodge are dedicated to giving the best care to our residents, so it’s heartwarming to hear that you enjoyed your stay with us. We’re so grateful for your recommendation – we’ll be sure to pass on your kind words to the team at the home.


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Review from J G (Daughter of Resident) published on 2 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care provider can consider itself more a family home than a care facility. The staff are friendly, and considerate and have the residents well being as a top priority. The home is only a year old it is bright, modern and always spotlessly clean - a credit to the staff. I cannot comment on food
or activities as covid has provided a real challenge. But now the home is opening its doors and 'breathing'

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for leaving this review. At Littleton Lodge, we do consider ourselves a family and our care team love to go above and beyond to welcome residents and their families, so it’s great to hear you happy with the care we provide.


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Review from David E (Husband of Resident) published on 11 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife stayed from Monday 28th March to Monday 11th April 2022 while I had a short break from being her 24/7 carer for the past several months. As a family, we felt we made a good choice my wife had a few health issues prior to staying culminating in the paramedics taking her to hospital on three occasions
during this time the staff looked after my wife very well.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to leave this feedback for our care staff at Littleton Lodge. We’re glad to hear you and your family are happy with the care our team provided to your wife. We hope you’re both doing well, but please do not hesitate to contact us if you need further assistance. Thank you.


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Review from S L (Son of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful environment full of so much joy. I filled in the questionnaire with my mother - we both agreed that excellent is the only word to describe Littleton Lodge and the fantastic staff. She is so happy here. Thank you!

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for leaving such a positive review for our staff at Littleton Lodge. We are so proud of our staff for constantly going above and beyond to provide person-centred care. I’ll be sure to pass your kind words on to the team at Littleton Lodge.


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Review from James F (Resident) published on 13 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Stay is very good. Meals are very good.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for taking the time to review Littleton Lodge and for your kind words. I will be sure to share your feedback with the team.


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Review from D B (Son of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Not recommended for Dementia Care. Littleton Lodge state that they provide Dementia Care, so we booked Dad in for a 2 week respite stay, with a view to extending this to long term if appropriate. After a few days, advised by the centre manager that his level of dementia (medium) was more than they could
accommodate (even though we did describe his condition very thoroughly during the assessment interview), and they were concerned about how his behaviour was affecting other residents. Very limited respite to family, telephone conversations consisted of reading his issues – left us feeling guilty and anxious that he was a challenge to them. Home itself is immaculate and very well-equipped, staff are friendly and accommodating. Infrastructure does not currently allow for differentiation between levels of Dementia care – ideal for general residential care, but unable to support more challenging behaviours - anything beyond very low level Dementia may be an issue to them.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for reviewing our home. We value all feedback and take any issues raised extremely seriously. If you would like to discuss anything further, please contact me directly on 0113 385 3578.


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Review from D F (Daughter of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely welcoming home from home. The staff can't do enough for my dad. He always looks so smart when we pick him up to go out. He smiles more now and thoroughly enjoyed the quiz at the local pub.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for taking the time to review Littleton Lodge and for your kind words. It is great to hear your dad is receiving the care and support he needs and that he is enjoying the many activities on offer at Littleton Lodge. Especially a wonderful trip out. I will be sure to pass on your comments to the team.


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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Littleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Littleton Lodge is calculated as follows: ( (424 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 486 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Littleton Lodge is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (4)

Melissa

Melissa Hunter

Job Title: Home Manager

Joined: 2024

Melissa is the Home Manager for Littleton Lodge.


Morgan

Morgan Munroe

Job Title: Front of House Manager

Joined: 2024

Morgan is the Front of House Manager at Littleton Lodge.


Jayne

Jayne Booth

Job Title: Activities Co-ordinator

Joined: 2022

Jayne is the Activities Co-ordinator at Littleton Lodge


Lisa

Lisa Smith

Job Title: Care Manager

Joined: 2021

Lisa is the Care Manager at Littleton Lodge.