The staff are friendly, and considerate and have the residents well being as a top priority.
J G (Daughter of Resident)
His care was first class and he was totally respected and treated with dignity.
J H (Daughter of Resident)
Always made welcome, really friendly staff. Pleasant atmosphere.
A R (Brother of Resident)
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Littleton Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Littleton Lodge has plenty of on-site parking.
Littleton Lodge has a Review Score of 9.9 (9.856) out of 10, based on 41 reviews in the last 2 years. Over all time Littleton Lodge has 74 reviews.
Review from A A (Resident) published on 7 March 2022
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Reply from Rebekah Steward, Customer Care Team at Littleton Lodge
Thank you for your review of Littleton Lodge. It is wonderful to hear you decided to make your stay with us a permanent one and that you are enjoying the many facilities we have on offer. I will be sure to pass on your kind words to the team at Littleton Lodge.
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Review from Lisa B (Granddaughter of Resident) published on 21 February 2022
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Thank you.
Reply from Rebekah Steward, Customer Care Team at Littleton Lodge
Thank you for sharing your experience of Littleton Lodge. It is so lovely to hear the staff were able to support your Nan to make such precious memories for you and your family. We are extremely proud of our dedicated staff team and I will be sure to pass on your kind words to the team at Littleton Lodge.
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Review from Julie F (Daughter of Resident) published on 10 February 2022
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Reply from Rebekah Steward, Customer Care Team at Littleton Lodge
Thank you for taking the time to share your experience. It is great to hear Mum has settled in well and is enjoying living at Littleton Lodge. Mum has made some lovely friendships since joining us and loves to get involved in the many activities in the home, especially skittles. I will be sure to pass on your kind words to the team at Littleton.
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Review from Terence M (Husband of Resident) published on 4 February 2022
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Reply from Rebekah Steward, Customer Care Team at Littleton Lodge
Thank you for taking the time to review Littleton Lodge Care Home. It is lovely to hear you have had such a positive experience, and I will be sure to pass on your feedback to the team at Littleton Lodge.
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Review from Julie F (Daughter of Resident) published on 7 December 2021
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Reply from Rebekah Steward, Customer Care Team at Littleton Lodge
Thank you for taking the time to review Littleton Lodge Care Home. We are pleased to hear how supportive and attentive the team have been, especially while your mum has not been in the best of health. I will be sure to pass on your kind words to the care team at Littleton Lodge.
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Review from J H (Daughter of Resident) published on 30 November 2021
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Reply from Rebekah Steward, Customer Care Team at Littleton Lodge
Thank you for taking the time to review Littleton Lodge Care home. We are so happy to hear that your dad and your family had such a lovey experience at Littleton Lodge and that the staff were supportive and welcoming during his stay. It was a pleasure to have him with us. I will be sure to pass on your kind words to the team at Littleton Lodge.
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Review from Tracy H (Granddaughter of Resident) published on 13 August 2021
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Reply from Rebecca Selkirk, PR Executive at Littleton Lodge
Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from K B (Daughter of Resident) published on 13 August 2021
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Reply from Rebecca Selkirk, PR Executive at Littleton Lodge
Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
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Review from Susan D (Daughter of Resident) published on 3 August 2021
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Reply from Rebecca Selkirk, PR Executive at Littleton Lodge
Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
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Review from Diana T (Niece of Resident) published on 21 July 2021
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Reply from Rebecca Selkirk, PR Executive at Littleton Lodge
Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
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Review from Linda J (Daughter of Resident) published on 7 July 2021
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Reply from Rebecca Selkirk, PR Executive at Littleton Lodge
Thank you so much for your review. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.
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Review from Ann G (Niece of Resident) published on 7 July 2021
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Reply from Rebecca Selkirk, PR Executive at Littleton Lodge
Thank you for kindly taking the time to write a review and for the positive feedback. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.
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Review from Sylvia W (Daughter of Resident) published on 7 July 2021
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Reply from Rebecca Selkirk, PR Executive at Littleton Lodge
Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
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Review from Judith W (Daughter of Resident) published on 25 June 2021
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Reply from Rebecca Selkirk, PR Executive at Littleton Lodge
Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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The Review Score of 9.9 (9.856) out of 10 for Littleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.856 for Littleton Lodge is calculated as follows: ( (424 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 486 Ratings = 4.856
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Littleton Lodge is based on 40 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 40 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Aug 2024
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Job Title: Home Manager
Joined: 2024
Melissa is the Home Manager for Littleton Lodge.
Job Title: Front of House Manager
Joined: 2024
Morgan is the Front of House Manager at Littleton Lodge.
Job Title: Activities Co-ordinator
Joined: 2022
Jayne is the Activities Co-ordinator at Littleton Lodge
Job Title: Care Manager
Joined: 2021
Lisa is the Care Manager at Littleton Lodge.