Rivendell View

Magenta Way, Stoke Bardolph, Nottingham NG14 5HH
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9.9 45 Reviews
  • Rivendell View, Nottingham
Rivendell View in Nottingham provides comfort and high quality care in an inviting home.

Caring, trained staff give individualised care and champion independence and personal choice.

They encourage residents to socialise and participate in a variety of activities.

Cooks prepare comforting, nutritious tasty meals, while catering to dietary requirements.

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Care Provided by Rivendell View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Tungate (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Rivendell View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,390

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Rivendell View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Rivendell View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Rivendell View has plenty of on-site parking.


Rivendell View Reviews (45)

Total of 45, showing 1-20
9.9

Rivendell View has a Review Score of 9.9 (9.897) out of 10, based on 23 reviews in the last 2 years. Over all time Rivendell View has 45 reviews.

Overall Experience

  • 44
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Date Published

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Review from R C (Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb residence in all respects even in my 4 month stay. All residents very positive about the care they are being given

Reply from Julie Caygill, Hospital Liaison Team Administrator at Rivendell View

We'd like to extend our thanks for your kind words following your short care break with us at Rivendell View care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you.


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Review from K D (Daughter of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently needed 2 weeks respite care for Dad at short notice and I am so grateful to the management team for coming to see us so quickly to establish Dad's care needs and offer him a room.
Dad was warmly welcomed by both the Rivendell View staff and the other residents and he felt fully included
straight away.
His lovely ensuite room was clean and bright, well appointed and opened onto the secure garden.
He enjoyed joining in with some of the plentiful wellbeing activities provided but also enjoyed being able to spend time quietly in his room with his privacy being respected at all times.
What a truly amazing team they have at Rivendell View.

Reply from HC-One Limited, Administrator at Rivendell View

We'd like to extend our thanks for your kind words following your dads's short care break with us at Rivendell View Care Home. Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.


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Review from G W (Niece of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing and so patient with some very difficult residents. My Aunt was admitted on urgent respite care. Nothing was too much trouble. Her room rivalled those of a top-class hotel. The care she was given was exemplary.

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Review from J P (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mum's moving-in day yesterday and the entire experience could not have been any better for her or me. The ethos of inclusivity, welcoming, and encouragement was evident throughout. Every member of staff was patient, kind, and understanding. Many residents made it their business to welcome
Mum, introduce themselves, and invite her to join in. Her room is glorious, I echo all the reviews about the exceptional quality of the environment. The communication throughout the handover phase fills me with confidence too. Everything was at mum's pace and the balance between checking in on us and giving us space at this really difficult time was spot on. I am looking forward to seeing how my mum's physical health improves and how additional socialisation benefits her quality of life. Thank you for taking the time to check in on me and ask how I was, fully recognising the emotional impact that this decision was likely to have on me, whilst putting on a brave face for my precious mum.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

Thank you for sharing such positive feedback about our home. At Rivendell view care home kindness is at the heart of everything we do and are so pleased to hear your mum is happy and settling in here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Review from F D (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk into Rivendell View there is a friendly welcoming atmosphere. The carers are absolutely amazing and look after the residents as it they were their own family.
Their communication with me is first class and I have always been kept up to date with every step of my Dad's care. He couldn't
be in a better place.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.


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Review from P S (Son of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have picked a better care home for my Mother. Fantastic care home, with very friendly and helpful staff. I would highly recommend this place.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

We'd like to extend our appreciation to you for taking the time to leave us such a positive review of our home. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.


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Review from S H (Son of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum recently moved into Rivendell View. The environment is excellent, and the food is great. There is a lot going on to entertain the residents. However, what makes this home stand out is the staff. Each and every staff member have been helpful, kind, and considerate. They go out of their way to
ensure residents feel part of a larger Rivendell family.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.


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Review from J E (Solicitor of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facility.
The client is thoroughly impressed by all carers and staff. Particularly one member of staff who was able to reassure the client about personal hygiene issues.
The client has been able to choose food and increased appetite.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

We would like to express our gratitude for your positive feedback. Your positive comments mean a lot to our team of dedicated colleagues, who continuously strive to provide high-quality care for our residents. Thank you again.


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Review from Y D (Niece of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has brought life back to my Aunt. Thank you.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.


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Review from J C (Husband of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good facilities, caring staff, and warm, clean, and comfortable rooms. Lovely staff. Good food and drink. A great place to live.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

We want to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.


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Review from Clare F (Daughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always enjoy visiting Mum. The staff is always friendly, and helpful and it feels like Mum's home not just a care home.
Always recommend it to people when they ask about the home, for their own relatives.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.


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Review from Janet B (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such kind caring staff who have helped Dad settle into his new home and new part of his life. Nothing has been too much trouble cleanliness is exceptional and great care is given to residents regarding their dignity needs and comfort. Cannot thank you enough for a time that has been hard for us all.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

Thank you for sharing such positive feedback about our home. At Rivendell View kindness is at the heart of everything we do and are so pleased to hear your Dad is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Review from Susan S (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have shown great kindness to Mum and offered support and assistance at all times, both professionally and socially and all their efforts are greatly appreciated. Their personal approach to him and myself has helped Mum settle into the home and reassured me that Mum is receiving all possible
attention and support in difficult circumstances. I feel confident that Mum's welfare is paramount to the staff.

Reply from Clare Sheehan, Careline Advisor at Rivendell View

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your Mum receives at Rivendell View Care Home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Review from Sally S (Daughter of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and family are extremely happy with Rivendell Care Home and how well Dad has settled down and into the daily routine. He was not well on arrival physically and mentally but he has picked up tremendously and looks younger than his 95 years (tomorrow)! It's all the care and support he has received
and he feels safe and looked after.
We are so delighted with all that is on offer. The activities, care, food, facilities, housekeeping and physical building altogether make Rivendell the place to live when needs have increased. A big thank you from us all and Dad!

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Review from Chris F (Son of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having struggled to find suitable respite care for my elderly mother, I was fortunate to find "Riverdell View" through a friend. From the outset, I was very impressed with the absolute professional approach, standards and communication throughout the first visit and thereafter.
Staff and management
at "Riverdell Viiew" were able to me all of mine and my mother's needs, in a totally professional way.

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Review from C V (Wife of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received exceeded expectations. We were impressed by our initial visit and the care received throughout respite remained at this high level. The carers delivered a consistently high level of care in a friendly and encouraging manner.

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Review from Bob W (Son of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum received whilst she stayed at Rivendale was excellent.
The staff was very understanding and polite.
The best care home within the area.
The activities were very good and regular small games were ideal.

Reply from Lindsey Rudd, Customer Care Administrator at Rivendell View

Thank you for your kind review for Rivendell View.


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Review from Bryan S (Partner of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about Rivendell View Care Home is spot on and couldn't be better.

Reply from Terri Kidd, PR Executive at Rivendell View

Thank you for taking the time to leave this fantastic review for Rivendell View.


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Review from C T (Daughter of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents came in for respite care for 2 weeks and all the staff at Rivendell View cared for them really well. Having medical care so easily accessible meant my dad got the care he needed and Mum went home feeling recovered and relaxed. The home is beautiful with a lovely atmosphere and lots of entertainment
for the residents. Lots of good food and care, just what they needed.

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Review from J S (Daughter of Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness, compassion and wonderful staff make this a truly wonderful care home. Rivendell is absolutely spotless, so clean and smells wonderful. The rooms are of the highest standard as is the food.

Reply from Terri Kidd, PR Executive at Rivendell View

Thank you for your lovely review, we agree the team at Rivendell View are wonderful and we will make sure your comments are passed on.


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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Rivendell View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Rivendell View is calculated as follows: ( (246 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 273 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rivendell View is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (4)

Lisa

Lisa Tungate

Job Title: Home Manager

Joined: 2022

Introducing Lisa Tungate
Home Manager at Rivendell View, Nottingham
What does ‘kindness’ mean to you?


“treating everyone as an individual in a compassionate way.”


As a dedicated healthcare professional, Lisa has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Having worked at Rivendell View for many years, Lisa closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Lisa remarked:


“I have always been drawn to caring for others in particular the care of the elderly. I have worked in the care sector since leaving school in 1990. I feel a great sense of pride whilst supporting others and being able to meet the residents' needs, both physically and emotionally.”


Lisa has also achieved much outside of work, with her proudest achievement being bringing up two strong and independent children.


Outside of work, Lisa enjoys spending time with her family. She enjoys social gatherings and also days out together walking and picnicking. Lisa also enjoys crafting and crochet.


Gina

Gina Mills

Job Title: Front of House Manager

Joined: 2022

Gina is the Front of House Manager at Rivendell View


Cara

Cara Stockill

Job Title: Care Manager

Joined: 2021

Cara Stockill is the Care Manager at Rivendell View


Jody

Jody Gore

Job Title: Lifestyle Manager

Joined: 2021

Jody is the Lifestyle Manager at Rivendell View.


Frequently Asked Questions about Rivendell View

What types of Care is Rivendell View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rivendell View provide?

Own GP if required is an additional type of care provided.

How many Rooms does Rivendell View have?

There are 66 Single Rooms.

What are the Facilities & Services at Rivendell View?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rivendell View to the centre of Nottingham?

3.8 mile(s) as the crow flies, distance by road may be significantly further.