Please call or email for any information, however all visitors welcome.
Care park on site.
St Mary's Lodge Care Home has a Review Score of 10 (9.966) out of 10, based on 10 reviews in the last 2 years. Over all time St Mary's Lodge Care Home has 27 reviews.
Review from Claire M (Daughter of Resident) published on 18 February 2025
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Reply from Jackie Brook, Care Relationships at St Mary's Lodge Care Home
Thank you so much for your heartfelt words. It means the world to us to know that your dad has found comfort, care, and happiness at St Mary's Lodge. Seeing the positive difference in his well-being is exactly why we do what we do. Our team is dedicated to ensuring every resident feels valued, respected, and truly at home. We're so glad to be part of his journey and your family's peace of mind.
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Review from Tess N (Granddaughter of Resident) published on 13 November 2024
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Reply from Jackie Brook, Care Relationships at St Mary's Lodge Care Home
Thank you so much for your heartfelt review. We're deeply touched by your kind words and are honoured to have been a part of your grandma's journey. Transitioning to a new environment can be challenging, so it means the world to hear that our team was able to provide the comfort, care, and genuine friendship she needed. We're thrilled that she felt at home, formed bonds with our staff, and enjoyed her favourite meals. Supporting our residents with dignity, warmth, and personalised care is what we strive for every day. Thank you for placing your trust in us and for sharing such a special message. Your words mean everything to our team.
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Review from Nick D (Son of Resident) published on 8 November 2024
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Reply from Jackie Brook, Care Relationships at St Mary's Lodge Care Home
Thank you so much for sharing your very personal review of St. Mary's Lodge. It means a lot to us that we could provide comfort, care, and compassion to your mother during her stay. We understand how challenging it can be to transition into care, and we're deeply grateful that, with the patience and dedication of our managers and staff, your mother was able to find moments of peace and joy again. Supporting residents with their unique needs, especially in difficult circumstances, is at the core of what we do, and your recognition of our team's commitment and empathy is truly appreciated. We're touched that you valued the quality of care, surroundings, and shared meals, which we hope brought warmth to your visits. On behalf of all of us at St. Mary's Lodge, thank you for your kind words and for trusting us with your mother's care. We will continue to strive to provide the very best for every resident and their families. Please know you and your family will remain in our thoughts.
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Review from Jane R (Daughter of Resident) published on 7 November 2024
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Reply from Jackie Brook, Care Relationships at St Mary's Lodge Care Home
Thank you so much for sharing such a kind review. We are deeply touched by your kind words and feel honoured to have been part of your mum's journey. Our goal has always been to create a nurturing, compassionate, and supportive environment where residents feel respected, valued, and loved. It's truly rewarding to know that your mum felt at home and enjoyed her time with us, surrounded by staff who cared so deeply. Your appreciation for our team's efforts means the world to us, and we are incredibly grateful to have made this chapter a memorable one for your family. Thank you for entrusting us with your mum's care and for your thoughtful words of support.
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Review from Lesley S (Daughter of Resident) published on 7 May 2024
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Reply from Jackie Brook, Care Relationships at St Mary's Lodge Care Home
Thank you so much for sharing your thoughts and experiences with us. We're honoured to have been a part of your dad's journey over these past three years. Our staff at St Mary's Lodge strives to create a warm and loving environment for all our residents, treating each individual with the utmost respect and care as if they were our own family. It's wonderful to hear that you feel secure in the knowledge that your dad is in good hands. Your acknowledgement of our team's efforts means the world to us, and we're committed to continuing our dedication to safety and happiness for all. Thank you again for your trust and kind words. We're here for you and your dad, always.
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Review from Ann P (Daughter of Resident) published on 8 April 2024
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Reply from Jackie Brook, Care Relationships at St Mary's Lodge Care Home
It's great to hear about your father's positive experience at St Mary's Lodge Care Home. Their quick response during his stroke and the ongoing, family-like care he receives demonstrate their dedication and expertise. It must be very reassuring for you to know that he's in such good hands. Thank you for sharing your commendation for their excellent team.
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Review from Pam D (Resident) published on 17 November 2023
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Many thanks for taking the time to review our home, it is our pleasure and privilege to care for you at St Mary's Lodge. Your kind words are greatly appreciated and I will of course pass them on to the St Mary's Lodge family.
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Review from E R (Friend of Resident) published on 17 November 2023
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Dear E, many thanks for taking the time to review our home. It is is a privilege to care for your friend and always a pleasure to welcome you in. Your kind words are greatly appreciated and I will of course pass them on to the St Mary's Lodge family.
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Review from Sarah B (Daughter of Resident) published on 13 November 2023
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Many thanks for taking the time to review our home. It is a privilege to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the St Mary's Lodge family.
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Review from Kevin H (Son of Resident) published on 31 July 2023
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Dear Kevin, many thanks for taking the time to review our home. It is a privilege to care for your Mum, and we are delighted you chose St Mary's. Your kind words are greatly appreciated, and I will, of course, pass them on to the Anlaby family.
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Review from Douglas D (Husband of Resident) published on 28 February 2023
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Many thanks for taking the time to review our home. It is a privilege to care for your wife. We are very proud of the care and dedication that the St Marys Lodge team show daily. We are delighted that you enjoyed the celebrations. Your kind words are greatly appreciated, and I will, of course, pass them on to The St Mary's Lodge family.
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Review from H F (Friend of Resident) published on 24 February 2023
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the St Marys Lodge family.
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Review from Julianne S (Daughter of Resident) published on 13 October 2022
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Dear Julianne, many thanks for taking the time to review our home. We are very proud of the team at St Marys Lodge and are delighted that they made Mum's birthday a special one. Your kind words are greatly appreciated, and I will, of course, pass them on to Louise and the colleagues at St Marys Lodge.
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Review from David L (Son of Resident) published on 12 October 2022
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Dear David, many thanks for taking the time to review our home. It is our pleasure to care for your mother, and are delighted that she has settled in so well.
Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Lodge team.
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Review from Amanda W (Daughter of Resident) published on 4 May 2022
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Dear Amanda, Many thanks for taking the time to review our home. We are delighted that Mum has settled in so quickly and it is our pleasure to care for her. Your kind words are greatly appreciated, and I will, of course, pass them on to the team at St Marys Lodge.
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Review from M L (Niece of Resident) published on 20 January 2022
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Reply from Paul Millar, Marketing Manager at St Mary's Lodge Care Home
Dear Melanie, many thanks for taking the time to review our home. It was our pleasure to care for your aunt and are glad that you felt that you were able to spend the final days with her in a dignified and caring manner. Your kind words are greatly appreciated, and I will, of course, ensure that they are passed on to the colleagues at St Marys Lodge.
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Review from Elizabeth D (Daughter of Resident) published on 15 July 2021
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Reply from Shellene Armstrong, PA at St Mary's Lodge Care Home
Many thanks for your feedback and review of the home.
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Review from Ben F (Friend of Resident) published on 9 July 2021
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Reply from Louise Lambert, Home Manager at St Mary's Lodge Care Home
Thank you for your review!
Our main focus here at St Mary's Lodge is our residents. Our team strive to provide high-quality person-centred care.
I'm pleased to read that he loves it! So many of our residents have different experiences with Care settings, and may we continue to provide a positive one!
Thank you for your review from the St Mary's Lodge Team!
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Review from Sophie F (Friend of Resident) published on 9 July 2021
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Reply from Louise Lambert, Home Manager at St Mary's Lodge Care Home
Thank you for your review!
We are so pleased that we have brought the smile back!
We enjoy and encourage social interaction with our residents, and it's nice to see our residents forming friendships.
Thank you for your kind review from the St Mary's Lodge Team!
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Review from Annette B (Daughter of Resident) published on 9 July 2021
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Reply from Louise Lambert, Home Manager at St Mary's Lodge Care Home
Thank you for your kind review!
Here at St Mary's Lodge, we and our residents are very lucky to have such a beautiful, warm home.
We want our rooms and surroundings to feel like home from home and for us to be able to provide more holistic care to our residents.
The care received is tailored to what they like, and how they want it, this ensures they are receiving quality person-centred care.
Thank you for your review from the St Mary's Lodge Team!
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The Review Score of 10 (9.966) out of 10 for St Mary's Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.966 for St Mary's Lodge Care Home is calculated as follows: ( (115 Excellents x 5) + (4 Goods x 4) ) ÷ 119 Ratings = 4.966
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Mary's Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 21 Mar 2025
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Job Title: Registered Manager
Joined: 2015
My name is Louise Lambert, and I have worked for the company for six years. My previous experience in care began as a Health Care Assistant I then worked my way up the social care career ladder, where my position before this was Training and Development Manager. I provide support and mentor staff. In addition to building relations with the clients and their families, I possess strong multi-tasking skills and co-operate with all systems of work, with the ability to simultaneously manage several projects and schedules. I have the drive and ambition to succeed in everything I set out to achieve. I’m very passionate about the work we do and providing the Care and support people require to live their best life.
I have a keen interest in gardening and walking, my friends would describe me as easy going, a good listener.