Hepworth House

City Field Court, Stanley, Wakefield WF3 4NG
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9.8 35 Reviews
  • Hepworth House, Wakefield
Hepworth House in Wakefield has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure gardens.

All 66 bedrooms are en-suite wet rooms to support dignified care. Each bedroom features a flat screen TV, DVD player, mini fridge and wifi.

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Care Provided by Hepworth House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Helen Batty (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Hepworth House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,621

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Hepworth House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Elworth Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Hepworth House will have plenty of on-site parking.


Hepworth House Reviews (35)

Total of 35, showing 1-20
9.8

Hepworth House has a Review Score of 9.8 (9.768) out of 10, based on 15 reviews in the last 2 years. Over all time Hepworth House has 35 reviews.

Overall Experience

  • 31
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Date Published

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Review from L F (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum thought all the staff were wonderful, very helpful and friendly.
Our only criticism would be that the bed linen could be ironed, and the pillows needed replacing. All our family would like to thank all the staff at Hepworth House for looking after Mum so well.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

Thank you for taking the time to leave a wonderful review of our home, we value all feedback it helps us to improve our services, please speak with the Home Manager on your next visit to the home to discuss further.


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Review from M L (Son-in-law of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law absolutely loves residing here at Hepworth House. No matter what time of day we come to see her, both she and other residents are well cared for. The activities are great. Staff are always happy which shows how much they enjoy working here. The care given is outstanding. My mother-in-law
expresses how much she loves living here. She has dementia / Alzheimers, so we needed to ensure that where she was going to have to move to, had to be outstanding. We found that at Hepworth House.

Reply from HC-One Limited, Administrator at Hepworth House

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mother-in-law receives at Hepworth House care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Review from C L (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to live here in May 2024, she absolutely loves being here. The care is excellent, staff are wonderful, caring, always smiling, and always welcoming. When we came to view the home we were in awe of what we awe, the residents were all singing and dancing. It was very obvious that Hepworth
house was a wonderful place for my mum. She comments all the time about how wonderful it is to be here. As a family, we know she is always safe and well looked after. My mum has dementia / Alzheimers so this is a great relief for us knowing this.

Reply from HC-One Limited, Administrator at Hepworth House

Thank you for sharing such positive feedback about our home. At Hepworth House care home, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Review from S H (Daughter of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Hepworth House for 2 years. Hepworth House and staff are very warm, welcoming and always have time to help and support residents and their families on issues that occur. Staff have met mum's needs in a professional, patient and caring manner. When sick, they support her through
it. When requiring transport or escorts for hospital, staff have been there to make the experience less challenging. Management have advised, supported and prepared me for issues presented by social services re mum's next steps. They have encouraged me to step back and keep my mental health strong, allowing carers to take control. I can move forward, meeting mum's needs in the future. Thank you Hepworth!

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Review from A S (Friend of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One of my close friends stayed for respite in November 2024 for a two week stay. She very much enjoyed her stay and has discussed staying again in the future. Myself and my partner visited regularly and found the home very welcoming, warm and a friendly atmosphere. The staff are lovely and nothing is
too much trouble. The home is clean and well looked after. I would certainly consider this home for my elder relatives if the time came.

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Review from C E (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a warm welcome and a friendly approach at Hepworth House Care Home. The staff are friendly, approachable and always happy to help. They treat residents with dignity and respect at all times and are responsive to her needs. The activities available are wonderful and residents are encouraged
to attend and make friends. I would highly recommend this care home, without a doubt.

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Review from D W (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very reluctant to move to a care home. She has lived here now at Hepworth House for a year and a half. Mum has blossomed since living here. She has the company of other residents and the care given by all staff has made Mum's new home happy and content. My sister and I are so happy that Mum
lives here and we feel assured that she is well cared for and respected.

Reply from Clare Sheehan, Careline Advisor at Hepworth House

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum receives at Hepworth House care home. Kind words like these are a testament to the hard work of our colleagues. Again, thank you for your positive comments.


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Review from Christine K (Respite Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, all I can say is it's amazing! From the lovely friendly management to the great chef, great carers, lovely cleaning, laundry staff and activity girls. I was only in for respite but if I ever needed more care, this is the place to be! I never expected the experience I've had, I've grown so fond
of the residents and staff and as I only live down the road I'll be popping in to see them if they'll have me.

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Review from Moyra M (Daughter-in-law of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New resident-settling in well. The staff couldn't be more helpful and friendly. Thank you!

Reply from Charlotte Jackson, Customer Care Administrator at Hepworth House

Thank you for taking the time to leave a review for Hepworth House.


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Review from V G (Daughter of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, helpful and nothing is too much. Lovely place, clean, tidy and overall very pleased with the care my dad is getting.

Reply from Terri Kidd, PR Executive at Hepworth House

Thank you for taking the time to leave a review for Hepworth House, we will share your kind comments with the team.


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Review from B B (Daughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hepworth House offers a friendly safe environment. The staff are very efficient giving a high level of care being both compassionate and understanding from carers through to management for the residents and family alike. From our experience, any concerns are dealt with promptly and followed up on a
regular basis. Visits are welcomed at any time which is reassuring for all concerned. The level of activities is excellent offering a varied mix for all.

Reply from Terri Kidd, PR Executive at Hepworth House

Thank you for taking the time to write a review, we work very hard to ensure that communication is clear at all levels of the home and that we offer a complete package to our residents. This is our residents’ home and their visitors are always welcome, we look forward to seeing you again soon.


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Review from Elaine W (Respite Resident) assisted by family/friend published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent three comfortable weeks of respite care at Hepworth House. Everyone was very friendly and welcoming. There was plenty of choice of activities and I felt my independence was still intact.

Reply from Terri Kidd, PR Executive at Hepworth House

Thank you for sending a review, we were very pleased to welcome you. It is very important that we encourage independence whilst still ensuring all of your care needs are met, and we are glad we could support you during your stay.


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Review from Kevin T (Brother of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is currently staying at Hepworth House for short-term respite. On entering the home it was spacious and clean. There was a lovely friendly welcome on entry. First impressions were positive. We were advised where to go after signing in. The premises were beautifully presented and clean and
the room easy to find. We didn't have chance to look round but did see the library and dining room which both looked beautiful. The room my sister was staying was lovely and had everything needed however it was slightly on the small side and as it was a warm day was a little on the warm side. The windows only opened a small way, obviously for security purposes. Overall the experience was a positive one.

Reply from Terri Kidd, PR Executive at Hepworth House

Thank you for taking the time to send a review, we are glad the home makes such a good first impression, and you are always welcome back to have a full tour – we love to show it off!


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Review from S H (Daughter of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well maintained, clean, attractive outside entrance with useful informative information. Always welcomed warmly by whoever opens the door. Calm but friendly welcoming environment. Good safety protocols are apparent. All staff have been approachable, responsive and helpful with any query. Staff often
recall my name, making things lovely and personal. A clear person-centred approach to care with my mum and the other residents was observed. Organisation and food/meal times are well structured but flexible for choices of what and where - encouragement for individuals' autonomy is very clear with a good balance of safety and inclusion without any pressure. I cannot tell you how important all these things are to me at this time. The team of staff should be very proud, well done. Thank you.
Keep up the fabulous work!

Reply from Terri Kidd, PR Executive at Hepworth House

Thank you for such a detailed, positive review. We pride ourselves on our person-centred care and the relationships we build with our residents and their loved ones. It is very important that Hepworth House is not just a bricks and mortar house but a home, where our residents can live with as much independence and autonomy as they are able to while we keep them safe and offer them all the support they could need. This is why Hepworth House is an outstanding home and we are, indeed, very proud!


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Review from L T (Daughter of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Dad's care.

Reply from Terri Kidd, PR Executive at Hepworth House

Thank you so much for taking the time to leave this glowing review for the team at Hepworth House.


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Review from Trudy M (Friend of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really nice, very welcoming. My experience here has been very good. The rooms are very pleasant.
Lovely home.

Reply from Terri Kidd, PR Executive at Hepworth House

Thank you for taking the time to send a review, we are glad you feel so welcomed into the home and hope you continue to visit (and be impressed).


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Review from Jane M (Daughter of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An extremely friendly and caring atmosphere. I have absolutely no worries or concerns for my mum's care and wellbeing. Nothing is too much trouble and all staff at all levels, from the top down, display a can-do and caring attitude.

Reply from Terri Kidd, PR Executive at Hepworth House

Thank you for your review, we know it can be a worrying time when a loved one moves so it’s great to hear that our wonderful team has put your mind at ease.


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Review from Jane K (Daughter of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been here two weeks but is settling in really well. She is being looked after extremely well by all the staff who are very caring, helpful and friendly. She is enjoying all the meals and was pleased to have her hair cut and set in the hair salon which made her feel good.

Reply from Terri Kidd, PR Executive at Hepworth House

Thank you so much for your lovely review, we are so pleased your mum is settling well and being suitably pampered!


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Review from Jacqui N (Daughter of Resident) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been extremely welcoming to my mum despite her initial anxiety of moving into a care home. After two weeks of respite, mum asked to stay. Now Mum is settled, loving the entertainment, joining in with activities and has made friends. Staff have also supported me through the emotional rollercoaster
I have experienced when considering care for mum, they provided assurances and demonstrated their ability to provide safe care while ensuring mum maintained her dignity.


I would recommend Hepworth House to anyone who wishes the best for their parent.


Reply from Charlotte Jackson, Customer Care Administrator at Hepworth House

Thank you for leaving this wonderful review for the team at Hepworth House. We understand how difficult it can be when considering care for a loved one, but we’re pleased to hear that the team were able to support and guide you both through the process.


We’re so glad that your mum feels happy and settled at Hepworth House and we hope she continues to enjoy all of the fabulous entertainment and activities – please do let the care team know if there’s anything else she would love to do!


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Review from M G (Son of Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here three months now and has been looked after brilliantly in this time. The carers have been so caring and supportive. Thoroughly recommend.

Reply from Terri Kidd, PR Executive at Hepworth House

We really appreciate you taking the time to leave this review for Hepworth House. We’re so glad to hear that our team has been so supportive to you all – we’ll be sure to pass along your message to everyone at Hepworth House.


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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Hepworth House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Hepworth House is calculated as follows: ( (140 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 177 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hepworth House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2022

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Outstanding

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (5)

Helen

Helen Batty

Job Title: Home Manager

Joined: 2022

Helen is the Home Manager at Hepworth House


Debbie

Debbie Manley

Job Title: Care Manager

Joined: 2021

Debbie is the Care Manager at Hepworth House.


Debbie

Debbie Campey

Job Title: Regional Director

Joined: 2019

Debbie is the Regional Director for Hepworth House and all our West Yorkshire homes.


Hayley

Hayley Hirst

Job Title: Front of House Manager

Joined: 2024

Hayley is the Front-of-House Manager.


Helen

Helen Brady

Job Title: Activities Coordinator

Joined: 2021

Helen is an Activities Coordinator at Hepworth House.


Frequently Asked Questions about Hepworth House

What types of Care is Hepworth House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hepworth House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Hepworth House have?

There are 66 Single Rooms.

What are the Facilities & Services at Hepworth House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hepworth House to the centre of Wakefield?

1.4 mile(s) as the crow flies, distance by road may be significantly further.