Woodland View

Woodland Way, Droitwich WR9 7GP
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9.9 62 Reviews
  • Woodland View, Droitwich
Woodland View is a luxurious and newly built home which opened in October 2021. The home has plenty of social spaces including hair salon, cinema room, traditional tea room and Sky Bar as well as a botanical room leading onto landscaped gardens.

All 66 bedrooms are en-suite wet rooms, enabling us to deliver person-centred care in a dignified manner, promoting independence as far as possible.
Each stylish room features a flat screen TV, DVD player, mini fridge and wifi.

Ideal Carehomes are proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022.

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Care Provided by Woodland View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Dews (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Woodland View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,380

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Woodland View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Woodland View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Woodland View has plenty of on-site parking.


Woodland View Reviews (62)

Total of 62, showing 41-60
9.9

Woodland View has a Review Score of 9.9 (9.919) out of 10, based on 44 reviews in the last 2 years. Over all time Woodland View has 62 reviews.

Overall Experience

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Date Published

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Review from Ann M (Friend of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend today (24th May) came away feeling content knowing how happy and settled she is in her new home. The staff are all very friendly and welcoming. My friend’s room has everything she needs and is decorated very nicely. I was offered a drink as soon as I arrived nothing seems too much
trouble for them. All credit to the manager and her staff.

Reply from Terri Kidd, PR Executive at Woodland View

Thank you for taking the time to leave such a lovely review, we are glad that our home can meet your expectations and you are welcome to visit whenever you like – we will get the kettle on!


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Review from Maurice H (Relative of Resident) published on 15 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family celebrated my Mother in laws 88th birthday recently by hosting us all in Woodlands View Care Home. They provided a magnificent afternoon tea and we had a thoroughly enjoyable private function where members of the family had travelled across the county. Everyone was very impressed by the facilities
and the kind and cheerful staff and Mum feels her care is exemplary. Last week the staff helped the residents celebrate the Cheltenham Gold Cup Day (a local race) and hosted a film event in their own cinema. Residents were supplied with lovely hats and delicious drinks, given the opportunity to interact with the race and the Gold Cup Winning owner even won a box of chocolates. They had such fun which we heard every detail of. These are just two examples of the lovely times which are arranged by the staff at this wonderful care home.

Reply from Terri Kidd, PR Executive at Woodland View

Thank you for taking the time to write a review, it was an honour and a pleasure to host you and your family for your mother in laws birthday, and as you rightly say we are always happy to have a bit of a knees-up! Our activities team work hard to make sure there is plenty to do for anyone who wants to join in and it’s lovely to know that your mother-in-law and her friends had so much fun!


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Review from V J (Daughter of Resident) published on 30 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are wonderful. The staff, both day and night are extremely empathetic, kind and helpful.
During my stay here I have only had one occasion when I wasn't treated with respect and that was by an ancillary worker, but a word with a person in authority soon put matters right. I would award
Woodland View's food 5 plus points as the food is absolutely superb. Before I came here this was a major worry as I have always been used to 'good food' and I was concerned that it wouldn't be up to my standard. In fact, on many occasions, it has surpassed it, especially since bringing in an extra Spanish Chef. His food is tasty and beautifully presented. We have a very enthusiastic activities person, who arranged trips out in wheelchair-friendly vehicles, yoga, baking, sewing, and knitting. They even arranged for a Buddhist Monk to visit me for meditation. I feel safe, secure and happy living here. It is a beautiful home.

Reply from Terri Kidd, PR Executive at Woodland View

Thank you so much for this glowing review for the team at Woodland View. Our kitchen team strive to create delicious, home-cooked meals for all to enjoy, so it’s great to hear that the food is surpassing your expectations (as it should!)
It’s wonderful to hear that our team at Woodland View’s dedication to providing the very best care is shining through, and we’re so glad that you feel safe and happy, as anyone should in their home. We hope you continue to enjoy all of the fabulous activities in the home – please do let the team know if there are any other activities you would like to take part in.


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Review from S A (Son of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care beyond expectation. Every member of staff are very caring.

Reply from Terri Kidd, PR Executive at Woodland View

Thank you so much for this lovely review for the team at Woodland View!


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Review from Christine C (Daughter of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has continued to receive nothing but loving care from everyone during her fourteen-month stay. Staffing levels have been challenging for the team recently but they have pulled together to maintain the high level of care expected.

Reply from Terri Kidd, PR Executive at Woodland View

Thank you for your valued review and your support of the home, we work hard to ensure that any challenges the home might face do not affect the care of our residents and it’s wonderful to see that our efforts are appreciated.


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Review from Ian M (Son of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Woodland View for respite care. While the accommodation and facilities are all of the highest quality and the catering is excellent, it is the wonderful staff who really deserve credit for providing outstanding care. They are, without exception, very friendly and attentive
and can't do enough to help. They made it a real home from home for my parents and I can't thank them enough.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

Thank you so much for your kind words. We always aim to deliver the complete package for our residents and we are so pleased that we could meet your expectations. It’s wonderful to hear that our team at Woodland View’s dedication to providing the very best care shone through during your parents’ stay, and we hope you feel welcome to come back anytime should they need further support.


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Review from Paul G (Friend of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't rate Woodland View highly enough.
High-quality premises and facilities. The staff are of the highest professional and personal standards. Management are excellent.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

It’s great to read such a lovely review for our team at Woodland View, thank you! We’ll be sure to pass your kind words on to the team.


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Review from R B (Husband of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Following the home manager's positive medical assessment, my wife was accepted for long-term residential and dementia care commencing 16/03/2022. Woodland View is a registered provider of dementia with CQC and widely promotes itself as such. In the event, they proved unable to cope with the distressing
symptoms all be it medically construed as mild. On 24/11/2022 without prior notification, I was handed an error-strewn and inappropriate letter which furthermore breached patient confidentiality by wrongly referring to a different resident, serving a 28-day termination notice. Coming as it did immediately prior to Christmas I was placed under severe stress to locate and arrange alternative accommodation. In conclusion, while Woodland is a well-appertained residential care home, those seeking dementia support should look elsewhere.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

Thank you for taking the time to leave this review. Please be assured that we take all feedback very seriously – we apologise for any distress caused to you and your wife. Unfortunately, on rare occasions when our residents’ care needs increase, we have to make the difficult decision to recommend they move to a more appropriate setting, where they will receive the help and support they need. We hope your wife is settled and happy in her new home, and wish you both all the best.
Should you wish to discuss this further, you can get in touch with our Customer Care Team by calling 0113 465 4000 or by emailing hello@idealcarehomes.co.uk.


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Review from Louise M (Great-Niece of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Woodland View. The whole team have cared for my Great-Aunt with immense kindness and compassion and every one of them has been outstanding. The facilities are wonderful, it is beautifully furnished and the atmosphere is always warm and welcoming. What is harder to put into words is
the feeling of reassurance and peace we feel knowing our Great-Aunt is in such a special place. Thank you.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

Thank you for such a lovely review and such kind words. We agree, Woodland View is certainly a special place with a wonderful team, and it’s great to hear that they have had such a positive impact on yourself and your Great-Aunt. We will make sure that your comments get back to the team, Thank you.


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Review from P W (Respite Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place Woodland View is, so friendly and so professional, like a 5-star hotel, our friend is so content here and feels secure and safe.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

What a lovely review to read! We are so pleased that your friend is happy at Woodland View. Thank you!


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Review from Ellen W (Great-Niece of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family are incredibly impressed with Woodland View. The home itself is more like a 5* hotel. All of the staff are so caring and friendly both to my great aunt and ourselves. We would highly recommend Woodland View, it's a very special place.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

Thank you for your kind words, we agree with you that Woodland View is a very special place and residents like your Great Aunt, and their families, are a big part of what makes it so special, so thank you!


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Review from C C (Friend of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first visit to Woodland View and we were very impressed. The staff were very friendly and attentive.

Reply from Terri Kidd, PR Executive at Woodland View

Thank you for taking the time to leave a review, we are glad we made such a good first impression and hope you will visit us again.


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Review from Catherine S (Daughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom is really happy at Woodland View. The staff are great and the interaction between Mom and the staff is lovely to see. Mom loves singing and a singer regularly comes in and plays songs she remembers. Country Road, Sweet Caroline etc. I've seen the residents singing along or tapping to the tune. Great
to see.

Reply from Terri Kidd, PR Executive at Woodland View

Thank you for your review, we are so pleased your mum is happy with us. It sounds like the activities in the home are hitting the spot but if you have any ideas of anything else that might be popular do let us know!


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Review from Susanne F (Daughter of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have so much peace of mind knowing that mum is in such a calm and serene environment and being so considerately cared for. It doesn't matter what time of day I visit, the atmosphere and welcome is always the same, nothing is too much trouble and they treat her as a special person and take into consideration
her individual needs.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

Thank you for taking the time to leave this wonderful feedback. We know it can be a difficult process and a worrying time when a loved one moves into care, but our team is dedicated to reassuring and supporting our residents and their families. We are so pleased that it has had such a positive impact on both you and your Mum. We think that all of our residents are special and it's lovely to know that it comes across!


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Review from Ruth C (Friend of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the level of care given to my friend. The attention to detail is excellent. The social events that are organised are fun and engaging for all the residents. The housekeeping and food arrangements are second to none! Overall - 11 out of 10! Well done to all the staff.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

What a fantastic review for our caring team at Woodland View, thank you! We're so proud of the team for giving our residents an aspirational lifestyle, and we hope your friend is taking advantage of the fun and varied activities in the home. We'll be sure to pass on your kind message to the team.


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Review from H L (Daughter of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely comfortable environment, home from home with caring and supportive staff who ensure visitors are also looked after. I am confident that my mother is safe and well looked after.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

Thank you for your review. We're so pleased to hear that you feel your mother is safe and being well looked after by the team at Woodland View. We hope you feel welcome to visit at any time. We'll be sure to pass on your message to the team thanks again.


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Review from Christine S (Daughter-in-law of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit regularly to see my father-in-law. He is very happy and content in the care home. He has his needs met. He enjoys the food he is receiving. Any assistance he requires or requests is given to a high standard. His family are happy he is safe and comfortable. There are often activities and community
engagement within the home. The staff always remember who I am and greet me accordingly.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

Thank you so much for your feedback. We're so pleased to hear that your father-in-law feels safe and happy with the caring team at Woodland View, who always put our residents at the heart of everything they do. We hope your father-in-law is enjoying the varied activities in the home - please feel welcome to join in during your visits! Thanks again.


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Review from C L (Granddaughter of Resident) published on 11 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is like a hotel! Rooms are inviting and comfy, making it feel like a home from home, which is important when making residents feel comfortable in surroundings they are not used to. Most importantly, the staff are all extremely friendly, professional and welcoming. It's a relief knowing
your loved ones are in the care of such great people. Wouldn't hesitate to recommend.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

Thank you for this wonderful feedback. We're so glad that you like the beautiful rooms at Woodland View. The team love to encourage our residents to give their rooms personal touches as part of our approach to person-centred care, so please don't hesitate to ask if your loved one would like to add anything and we will do all we can to help. We hope you feel welcome to visit any time as part of the Woodland View family.


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Review from J L (Daughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff managed an acute illness episode with care and compassion despite it causing difficult behaviour issues. He has, with their support, regained good physical health. The carers continue to support him on a daily basis to manage his complex dementia care needs.

Reply from Charlotte Jackson, Customer Care Administrator at Woodland View

Thank you for your review. We're pleased to hear that the wonderful team at Woodland View were able to support your loved one and bring him back to good health. Our resident's health and happiness are the team's top priorities, so please let them know if there's anything else we can do.


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Review from Susan K (Wife of Resident) published on 21 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A much-needed respite session for both of us.
Both are much better.
Thank you.

Reply from Terri Kidd, PR Executive at Woodland View

Thank you for leaving your feedback for our lovely team at Woodland View. We’re so glad you’re both feeling better after some respite. Please don’t hesitate to contact us again should you need anything else.


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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Woodland View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.919 for Woodland View is calculated as follows: ( (479 Excellents x 5) + (39 Goods x 4) + (1 Poors x 2) ) ÷ 519 Ratings = 4.919

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodland View is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

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Meet the Team (5)

Lisa

Lisa Dews

Job Title: Home Manager

Joined: 2023

Lisa joined Ideal Care Homes in March 2023 as the Home Manager


Abigail

Abigail Hargreaves

Job Title: Front Of House Manager

Joined: 2024

Abigail is the front-of-house manager at Woodland View.


Ilze

Ilze Careless

Job Title: Regional Director

Joined: 2022

Ilze Careless is the Regional Director for Woodland View Care Home.


Denise

Denise Moule

Job Title: Care Manager

Joined: 2023

Denise is the Care Manager at Woodland View.


Naomi

Naomi Dews

Job Title: Activities Coordinator

Joined: 2024

Naomi is an Activities Coordinator at Woodland View.