Queens View Harbour Care Home

72 Templehill, Troon KA10 6BE
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10 53 Reviews
  • Queens View Harbour Care Home, Troon
Queens View Harbour Care Home located in Troon is a brand new purpose-built home that opened in July 2021 that offers exceptional levels of Residential, Nursing, Respite and Dementia care for the elderly.

All of the home's 56 luxury appointed bedrooms offer en-suite wet rooms, contemporary furnishings, flat screen TV, high speed internet access and state of the art assistance call systems, with many enjoying enviable views across the Firth of Clyde to Arran.

The home offers an abundance of welcoming lounges, quiet rooms and dining rooms as well as a Hair & Beauty Salon, Club Lounge, Library, Champagne Bar, Cinema Room, landscaped gardens and a putting green.

Caring for residents is of paramount importance and you can be assured of care that is second to none, 24 hours a day. The dedicated and caring team prides itself on delivering person-centred care that ensures privacy, dignity and respect whilst fostering independence, confidence and wellness for each resident.

To find out more about the home and to arrange a no-obligation tour please do get in touch.

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Care Provided by Queens View Harbour Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lynne Conway (Manager)
  • Admission Criteria
    • Private and Local Funded Residents Accepted
    • Ages 60+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Queens View Harbour Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,620 – £1,800
    • Self-Funded Residential Dementia Care £1,620 – £1,800
    • Self-Funded Nursing Care £1,680 – £1,850
    • Self-Funded Nursing Dementia Care £1,680 – £1,850
    • RESPITE Self-Funded Residential Care £1,620 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,620 – £1,800
    • RESPITE Self-Funded Nursing Care £1,680 – £1,850
    • RESPITE Self-Funded Nursing Dementia Care £1,680 – £1,850

  • All weekly fees are subject to a care assessment prior to admission to the home. These weekly fees are a guide.
  • (these prices are only a guideline, please contact Queens View Harbour Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Indoor visiting has resumed in the home though must be pre-booked by contacting the home.


  • Parking

  • Complimentary car parking is available onsite for visitors.


Queens View Harbour Care Home Reviews (53)

Total of 53, showing 21-40
10

Queens View Harbour Care Home has a Review Score of 10 (9.982) out of 10, based on 11 reviews in the last 2 years. Over all time Queens View Harbour Care Home has 53 reviews.

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Review from F C (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in to Queens View Harbour last May and since then we have been delighted with the care that she has received. The staff are always helpful and cheerful and my mother is content and happy.

Reply from Michelle Sommerville, Manager at Queens View Harbour Care Home

Thank you for taking the time to share your experiences. I am really glad your mum has settled well into life at Queens View Harbour. Kindest regards, Michelle.


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Review from Euan M (Grandson of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really appreciate the support my Gran receives, the staff are always very attentive and extremely accommodating. Particularly impressed with the quality of food and level of consideration towards the celebration of my gran’s birthday, they really went the extra mile.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi Euan, thank you for your kind words. I will be sure to share these comments with our head chef and team. We aim to promote good social experiences within the home and celebrating birthdays with families and friends are a high priority for the team. Kindest regards, Michelle.


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Review from A M (Grandson of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran is very happy here. Staff are lovely, always well taken care of. Always feel very welcome on visits. The staff put on a dinner for my gran’s birthday which had lovely food, Prosecco and tea for no extra charge.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you for taking the time to share your experiences of Queens View Harbour when visiting your grandmother. We aim to provide high standards and good outcomes for all our service users. I am so glad you enjoyed the private dining experience. Kindest regards, Michelle.


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Review from P N (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Queens View Harbour Care Homes since September 2022. During this time I feel the staff have made every effort to help Mum integrate with the other residents and meet her needs with considered care. In January 2023 my mum became quite poorly and it was a very worrying time
for everyone. During these weeks, the staff couldn’t have been kinder. The compassion the care team showed to us as a family and the consideration and kindness of the care we witnessed Mum receiving was second to none. We couldn’t have asked for more. As hard as it is to have to make the decision to place a loved one into care, I know that Mum is now safe and well looked after and know we chose the right care home in choosing Queen’s View Harbour.

Reply from Michelle Sommerville, Manager at Queens View Harbour Care Home

Thank you for the review of your and your mother's experiences at Queens View Harbour. We aim to provide the best care and support we can, it is a high priority of the team, ensuring relatives are kept abreast of all information at all times. I will share your comments with the clinical team. Kindest regards, Michelle.


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Review from Bill F (Brother-in-law of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are no words that can describe the overall care and support my sister in law is receiving since she was admitted to Queens View. The staff members look after her with tenderness and compassion. As a family, Queens View Harbour has kept us fully briefed on her progress and we thank them for that.
The ambience of the care home surpasses what you would imagine a facility like this can provide. From residents lounges to the cafe and cinema. Absolutely fantastic. Finally, it is impossible to single out individuals who look after her. Everybody does their bit to ensure she is kept safe and well and the reactive way they can attend to her individual needs is amazing. The management team are so approachable and communicate on a regular basis about her care. Can’t praise everyone highly enough.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Dear Bill,
Thank you for sharing your experiences of Queens View Harbour, it's greatly appreciated and a great way for the management team to share feedback with the team. I will be sure to share your comments with both the clinical and ancillary team. Kindest regards, Michelle.


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Review from J M (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home 6 months. She has dementia. On each occasion I have visited, Mum is clean and well cared for. She has been to church services, yoga, played games, listened to ukulele band, danced with the wonderful activities coordinators. Every season of the year has been celebrated - hallowe’en,
bonfire night, Christmas, Burns day, Valentines. As a family, we had a beautiful pre Christmas meal with her and on her birthday, the staff brought a cake and sang happy birthday. We continue to make happy memories with Mum. They listen to any worries we might have and ask if there’s any improvements they could make. We have always found the staff approachable and full of smiles and fun. Best of all, Mum is happy and settled.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi Joy, I am really glad to hear Mum has settled well into life at Queens View Harbour. The activities team are an asset to QVH, we all aim to provide the highest of standards. Thank you vey much for your kind words and comments. Kindest Regards Michelle Sommerville (Care Home Manager)


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Review from Marilyn P (Friend of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Queens View Harbour Care Home provides a very caring and dedicated service to residents. The staff are friendly and welcoming and go above and beyond to ensure that residents’ needs are met. The surroundings, both in public areas and within residents’ own rooms, is of the highest standard whilst creating
a very homely atmosphere. The ‘Cafe’ provides a relaxing area where residents can meet with their visitors and enjoy a tea or coffee. My friend has participated in a number of the activities on offer which provides an opportunity to make new friends. The general ambience and high level of care reassures me that my friend is enjoying the best possible care at this sensitive time of her life.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi Marilyn, thanks for sharing your personal experiences of QVH. We really aim to provide the highest standards of care, but also at the same time, ensuring that residents have a good level of activity and an activity planner which they can choose which activities suit them. I will share your comments with the team at our morning meeting. Kindest Regards, Michelle Sommerville (Care Home Manager)


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Review from Paul G (Son of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 78-year-old mother is recovering from a fall and broken leg, with complications relating to other conditions, not least advanced Parkinson's. She has benefited to an extraordinary degree, having been resident within Queens View Harbour for 12 weeks. From meeting with the Home Manager in my mother's
own home prior to admission and to the attention and unfailing good humour of her senior carer and her team the experience, care and outcome end to end have been exemplary. The resident-centred values are a constant throughout the home - recommended without caveat or hesitation.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi Paul, thank you for taking the time to review your experiences of Queens View Harbour. We have all enjoyed helping your mother recover and now over the moon she is going home to her own house. We are always here to help and wish you all well in the future. Kindest regards, Michelle.


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Review from A B (Daughter of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently became a resident of Queens View and from the initial visit until he moved in, I have nothing but praise. The decision to place a parent in a care facility is such a difficult one but the staff at Queens View have made it so much easier for us. The care and kindness shown towards my
Dad has totally exceeded my expectations and this has helped him settle in so much quicker than I thought he would and that in return, has given me great comfort. Queens View is a great facility and one that I could not recommend more highly.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you for taking the time to share your experiences of your father's journey moving into QVH. It's a really big decision and one that needs a lot of support. I am really glad to hear that your Father has settled in well and enjoying life at QVH. Kindest regards


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Review from Heather M (Daughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum only spent a few short weeks in the Queens View Harbour Care Home. During that time the care, compassion and kindness she received from all members of the care home team were exemplary. The same kindness was extended to my whole family and the support they provided at the time of my mum's passing
was just wonderful. I am so glad that we were able to have my mum in the care of this wonderful team in the final weeks of her life.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi Heather,
It was our pleasure supporting your mother and the family, thank you so much for the lovely hampers and cards, they were really appreciated by the team. I will share your lovely comments with the clinical team and the rest of the staff group.
Kindest Regards.


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Review from M H (Private Carer of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my role as a private carer, I am frequently asked by family members to assist someone who is either a full-time resident or on a short stay (respite) within a care home setting. On this particular occasion, I was assisting someone who was taking a short break at Queens View Harbour Care Home. The
home was easy to find with plenty of parking at the rear. On arrival, we were greeted with coffee and cakes and made to feel very welcome. The room was spacious and bright with a view of the sea. The staff were friendly, attentive and approachable. The activities available throughout the day encouraged my client to make the most of their stay. The on-site amenities, which included a self-service coffee lounge, a hair salon, a cinema room and private dining lounges for residents and guests, were excellent. In comparison to the many other homes where I have worked, this is by far the best in terms of the quality of care provided and the home-like environment. On behalf of the family, thank you to everyone.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you for taking the time to share your experiences of Queens View Harbour, it's really good to get feedback from professionals who visit many care homes and I would like to thank you for your comments. I will share these comments with the full team at our next morning meeting.
Kindest regards.


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Review from Jacqueline C (Daughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had respite care at Queens View Harbour; he had the most wonderful care. The staff are warm and friendly, and they took the time to get to know my dad. He is quite shy but was encouraged to join in with activities, which he thoroughly enjoyed. We hope that he will eventually go back to take up
full-time residence, but in the meantime, I have nothing but gratitude for everyone at Queens View Harbour.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi Jacqueline, thanks for taking the time to review your and your father's experiences of Queens View Harbour. We really enjoyed his company also and look forward to his return in the near future.
Kindest Regards.


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Review from M C (Daughter of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Queens View for four months from September 2021 until January 2022 when she sadly passed away. The care and attention she received during that time was second to none. One of her highlights was getting her hair done and having a gin and tonic at the same time. The cafe downstairs with
tea, coffee and cakes is a lovely place to go and sit with your loved one during visits. All the rooms and facilities are kept immaculately clean. The staff at Queens View are all kind and compassionate, but also light-hearted and friendly. In Mum's last days, the palliative care provided was all we could have wished for and we cannot praise the staff highly enough.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you for taking the time to submit a review, we greatly appreciate your compliments and words, it means a lot. I hope you and the family are doing the best as you can, I pass my best wishes to you and the extended family.


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Review from Anne M (Wife of Resident) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One year ago my husband moved into his new home - Queens View Harbour Care Home. He was one of the first to do so. It is a beautiful home with stunning views over the harbour and coast. Everything is perfect - the decor, food, facilities, cleanliness and social interaction. My husband was diagnosed
with Alzheimer’s in 2013 and this is his 9th year on his journey. His needs are great and the carers are wonderful, treating him with kindness, respect and dignity. I visit most days and as such have got to know the staff very well. I can see that my husband’s needs are being met and when I leave I do so in the knowledge that he is in safe hands. Thank you to the manager and the whole team for the wonderful job that you do.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi Anne. Thank you for taking the time to share your comments and compliments with the team, we really appreciate it. Regards.


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Review from A M (Daughter of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has dementia and we reluctantly had to accept she could no longer live independently. As soon as Mum moved into Queens View we saw a marked improvement in her mobility, general health and level of contentment. The facilities are outstanding, staff are always friendly and helpful and there are many
activities organised. We can now relax knowing Mum is being so well looked after. Any health issues are dealt with immediately, including accompanying Mum to hospital when I couldn’t. I would definitely recommend this care home to anyone looking for a place, for a loved one.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you for your lovely comments. I will be sure to pass your comments on to the clinical team.
Thank again


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Review from Stewart L (Son of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic place. We have complete peace of mind knowing that our mother is being looked after in a safe, happy and caring environment. Moving a parent into a care facility is never easy, but the management team at Queens View Harbour made the process as simple and understandable as possible,
dealing sensitively and comprehensively with all our questions. Without exception, the staff at Queens View Harbour are kind and attentive, treating our mum in a personal, caring and compassionate manner. The facilities are excellent throughout, befitting a top-end hotel with every conceivable need catered for. There are frequent events and activities which keep Mum occupied, engaged and happy, while still being able to carry on with most of her existing social activities and engagements.
We are always welcomed and feel very much part of the Queens View Harbour family when we visit. We could not be happier with the accommodation, facilities and level of care that our Mum is receiving at Queens View Harbour.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Dear Stewart, thank you for your lovely comments. We are so thrilled that your Mother is settling well at Queens View Harbour. I will be sure to share your compliments with the team. Kindest Regards.


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Review from S D (Son-in-law of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank the staff of Queens View Harbour for the care my relative receives. As others have highlighted, the standard of care in Queens View is exceptional. Yesterday, we had booked the private dining room for afternoon tea, as family were visiting from Edinburgh. It was a perfect venue, befitting
of any high-class hotel. To the home administrator, who welcomed our guests and served us pre-lunch drinks and the catering and service staff, you ensured everyone was relaxed and able to enjoy a leisurely lunch and time to chat. Thank you to the whole team at Queens View, for all that you do.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you for your lovely comments. We are very happy that the day went well and everyone enjoyed the experience. I will share your comments with all the team. Kindest Regards.


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Review from David R (Son of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in this care home since October 2021 and I cannot praise it highly enough. The levels of care, staffing, environment and activities provided all gel to create for my mother a safe, secure and happy place to enjoy the company of other residents. I was the Estates Director
for a national care home organisation, now retired, and have no hesitation in confirming that the care package provided is at a level that all care homes should aspire to achieve.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi David, thank you for taking the time to review Queens View Harbour Your mother is really enjoying the activities and is very settled in her new home. I will share your lovely comments with the team. Thank you(Care home Manager).


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Review from Karen T (Daughter-in-law of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of the care home is that I would highly recommend it to anyone as it is kept very clean, looks amazing and the staff are extremely helpful and friendly. Any time I have visited I have come away knowing that my mother-in-law is well cared for.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi Karen, thank you for taking the time to review Queens View Harbour. We are happy that you and the family are having a positive experience and we greatly appreciate your feedback. Kindest Regards.


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Review from Harry W (Son of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd just like to put a few words down about how my Mother in Law has been getting on since becoming a resident in Queens View Harbour Care Home. The care she has received has been exceptional. Every week there is something happening and the celebrations they had for the Queens Platinum Jubilee were
simply amazing. The thought and preparations that went into the event went on for weeks beforehand. The residents looked like they had an absolute ball such great fun was had by all. The food was very tasty and varied and we all had a wee tipple to toast the Queen. Myself and partner had a great time celebrating with her who had the best time. Thank you Queens Harbour for the great time.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Hi Harry, thank you so much for taking the time to share your comments and experiences. The jubilee celebrations were simply amazing, what a fantastic turnout we had, especially for the garden party on Friday. It was so lovely, watching families enjoy one another's company after the last few years. Regards.


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Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Queens View Harbour Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Queens View Harbour Care Home is calculated as follows: ( (129 Excellents x 5) ) ÷ 129 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.982 Points relating to the number of positive Reviews for Queens View Harbour Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 11 Positive Reviews ÷ 11.2 = 0.982

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 26 Oct 2023

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (6)

Michelle

Michelle Somerville

Job Title: Home Manager

Joined: 2021

Michelle Joined the Team at Care Concern Group in 2020 initially being the Care Home Manager at Templeton House Care Home and now heading up the team at the brand new Queens View Harbour Care Home.


Michelle joins the team with 12 years experience in the role of Care Home Manager, taking up her first role as Manager in 2009 within a Care Home in Prestwick and then moving on to a larger service developing a large team of employees and being party to many awards and accolades within her time there.


Michelle trained as a Registered Mental Health Nurse in 1996 at Inverclyde Royal Hospital, then transferring her studies to Ayrshire and Arran in 1998, she Qualified in 1999 and took up post in Care Homes and Acute Psychiatry. In 2004, Michelle continued her work within Forensic Services working and supporting younger adults return to society independently. Starting as Staff Nurse and maturing to Charge Nurse through the years.


Michelle has a wealth of management experience within various Care Homes and Management roles. She is a role model to her staff as she is extremely hardworking and needs reminding to take some downtime, this is something we often laugh about. Michelle is passionate about her role and the care she manages both of Service Users and Staff. Michelle’s knowledge and ability to be creative and think outside the box when it comes to risk assessing is one of her biggest skills and attributes as it gives her a can-do attitude and is this is reflected in the wellbeing of people in her care. In relation to staff, Michelle is keen for development of staff and is encouraging of additional training in order for people to gain new knowledge and skills and develop themselves to their fullest potential, as well as the benefits it brings to enhancing standards of care and practice within the Care Home. Michelle has great expectations for the home and with her drive and determination, I am sure she she will pau Queens View Harbour Care Home on the map.


Janette

Janette Donnelly

Job Title: Clinical Lead

Joined: 2021

Janette brings a wealth of experience to her role at Queens View Harbour. Having started her started her nursing career at Glasgow Northern College of Nursing and Midwifery she later moved to practice in the community as a Community Charge Nurse before making the move to the private sector as a Care Home Manager and managing Care Services. Janette takes an immense amount of pride in ensuring that all of the residents and their families receive the very best in person-centred care.


Kerrie

Kerrie Sturgeon

Job Title: Health & Social Care Lead

Joined: 2021

Kerrie brings extensive experience to Queens View Harbour. Having started her career as a Care Assistant she has progressed to Health & Social Care Lead having gained SVQs Levels 2, 3 & 4 in Health & Social Care. Kerrie is really passionate about delivering excellence in care to all the residents.


Angela

Angela Gillies

Job Title: Home Administrator

Joined: 2021

Angela is often one of the first people you will talk to at the home and she has extensive experience as an administrator as well as having worked as a Care Assistant. This provides Angela with the perfect skill set for her role at Queens View Harbour and she loves getting to know our residents and their families.


Lewis

Lewis Lusk

Job Title: Maintenance

Joined: 2021

Lewis is responsible for the maintenance of Queens View Harbour and brings a wealth of experience to the role ensuring that the home is a perfect setting for all the residents.


Derek

Derek Hart

Job Title: Head Chef

Joined: 2021

Derek joins the team at Queens View Harbour as Head Chef having had a love of working in kitchens from an early age. Derek has worked in a variety of settings including hotels, fine dining restaurants and more recently in care homes.