Please contact the home to organise an assessment with one of our experienced clinical leads. We can then give an accurate average weekly fee.
Bowbrook has a Review Score of 8.1 (8.056) out of 10, based on 1 reviews in the last 2 years. Over all time Bowbrook has 4 reviews.
Review from S W (Daughter of Resident) published on 2 August 2023
Submitted via Website •
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Reply from Lucie Willday, Registered Manager at Bowbrook
Thank you for your review. What a pleasure it is to have your dad living with us; it is great to hear what a great experience you are having with us, and we look forward to supporting you to make many more memories.
Many thanks.
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Review from Paul H (Son of Resident) published on 13 October 2021
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Reply from Amanda Jelbert, Registered Manager at Bowbrook
Thank you so much for your kind words, Paul. We have loved having your mother here and we are so pleased she has been able to regain some independence with our support. I will pass your comments on to the staff team. Thanks again and best wishes, Amanda
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Review from Stanley W (Husband of Resident) published on 8 September 2021
Submitted via Website •
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Reply from Amanda Jelbert, Registered Manager at Bowbrook
Thank you so much for your kind words, it really has been our pleasure taking care of your wife. I will pass your comments onto the staff team. Best wishes, Amanda
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Review from Lisa O (Daughter of Resident) published on 25 August 2021
Submitted via Website •
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Reply from Amanda Jelbert, Registered Manager at Bowbrook
Thank you so much for your kind words, I will be sure to pass this onto the staff team. Best wishes, Amanda
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The Review Score of 8.1 (8.056) out of 10 for Bowbrook is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bowbrook is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.056 Points relating to the number of positive Reviews for Bowbrook is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 1 Positive Reviews ÷ 18 = 0.056
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 18 Mar 2025
Please contact the Home for additional details.
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Job Title: Registered Manager
Joined: 2023
Lucie Willday is a Registered Manager here at Bowbrook.
She is passionate about dementia care and operates the scheme with vast experience in caring for older people and supporting families with their loved ones' needs.