Review from Marcus B (Friend of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience

The staff and facilities are in a different league to any other home we considered. Flexibility regarding visiting is another plus. Security, safety and peace of mind should be utmost in everyone's consideration, and St Marys surpasses and excels in this particular area.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Marcus, many thanks for taking the time to review our home; all feedback is welcomed and allows us to continually develop and improve our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys family.

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Review from Sarah C (Daughter of Resident) published on 9 January 2023
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Overall Experience

Myself and my daughters were invited to spend Christmas day with my mum, which was so kind in itself, and we had the best day. The staff were all very happy and welcoming, and the tables were set out beautifully with lovely decorations and beautiful wine glasses. We were offered a lovely range of beverages

on arrival and throughout our stay, and nothing was too much trouble.
The Christmas dinner was outstanding. A special mention to the chef and other staff members, who all went above and beyond to ensure our day spent with my mum was extra special.
I was especially touched when my mum was brought outside to watch her grandchildren play on their new roller skates; they did this with so much thought, and nothing was too much trouble. These little things really do mean alot and help us all; they keep making special memories.
The home is nothing less than outstanding.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Sarah, many thanks for taking the time to review our home. We are really proud of the team at St Mary's Riverside and are delighted that you have chosen to recognise them in this way. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Mary's Riverside family.

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Review from Lou B (Widow Widower) published on 15 December 2022
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Overall Experience

The entire home is immaculate, and the staff are friendly, especially the home manager. The chef is so friendly and accommodates all tastes, a special nod to the caterer. I would and will recommend this home and the team to any family member or friend.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Lou, many thanks for taking the time to review our home. We are, of course, very proud of the team and all the work they do at St Marys Riverside. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Riverside family.

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Review from Charlie M (Grandson of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience

This home is a truly fabulous place to live, and the staff are beyond anything we could have wished for. We looked at a lot of care homes, some within the same company, but what sold this home to us was, without a doubt, the lovely staff at Riverside. It's clear they're very knowledgeable and experienced

at what they do, thus making it so much easier for us to leave our relatives in good, safe hands.
Thank you all for your kindness; you have become a big part of our life.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Charlie. Many thanks for taking the time to review our home. We are very proud of the team at St Marys Riverside and are delighted with your kind words. I will of course pass them on to the manager and The Riverside colleagues.

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Review from Maddy R (Friend of Resident) published on 1 December 2022
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Overall Experience

Visited my friend today 21st of November 2022. An absolutely lovely afternoon. Care home is absolutely beautiful, clean, fresh and fantastic. The staff are all very polite and helpful, but one stood out from the rest. What a lovely lady, so polite, friendly and helpful. Thank you to everyone and especially

cheers from me.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Maddy,
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them on to the manager and the St Marys Riverside family.

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Review from L O (Daughter of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience

An excellent care home. Mum has improved immensely in the time she has been in residence. The staff are all very understanding and extremely caring. The care home has excellent facilities, and the resident's rooms are beautifully decorated and furnished. I can highly recommend it!

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum, and are delighted that she has settled in so well. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Riverside colleagues.

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Review from Lynda D (Wife of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience

From my first visit, I have been incredibly impressed with St Marys. The facilities are superb and immaculately kept. Rooms are perfectly appointed, all with splendid views. My husband's needs are complex, and the staff could not have accommodated him better; his care, chat and general happiness are

clearly paramount. Many of our friends have visited, and all have said they cannot fault the building and staff. Staff are kind, considerate and utterly professional. They have made the experience so much easier for both of us.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Lynda, Many thanks for taking the time to review our home. It is our pleasure to care for your husband and we are delighted that he has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the St Marys Riverside family.

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Review from Mary P (Friend of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience

Patient apparently very well looked after by excellent staff. Food is very good.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Mary, Many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the St Marys Riverside colleagues.

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Review from Ann B (Resident) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience

After a hip replacement, I came to St Marys Riverside for respite care. I stayed three weeks and found it to be the best five-star hotel type of accommodation I have ever had. Both for and staff were excellent; nothing was too much trouble, really felt like home from home. Staff were friends as well

as carers.
Only suggestion would be handrails and seats in showers. This would help staff as well as would give a feeling of independence to residents. Overall, I can't speak too highly.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Ann, many thanks for taking the time to review our home. It was our pleasure to care for you and are delighted that you enjoyed your stay with us. I will, of course, pass on your kind words and comments to the manager and the colleagues at St Marys Riverside.

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Review from E B (Daughter of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience

My mum was booked in initially for two weeks of respite care. She was beautifully cared for by very kind and diligent staff. The surroundings/rooms/facilities are very impressive, and every comfort was provided. I couldn't fault any aspect of the service we received, and I thank everyone for their help,

support, advice and care.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Many thanks for taking the time to review our home. It was our pleasure to care for your Mum, and we are delighted she enjoyed her stay with us. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the colleagues at St Marys Riverside.

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Review from Susan B (Daughter of Resident) published on 26 August 2022
Submitted via Website • Report

Overall Experience

My dad had to go into a carehome, so I did my research, and St Mary's Riverside was by far the best in the area. The staff are very caring, kind and helpful. I visit on a regular basis, and I'm made to feel very welcome on every visit. The actual care home is more like a five-star hotel. The rooms are

spacious and clean, with fantastic views of the river and bridge.
My dad has settled in very nicely and now looks fit and well with all the care and attention he has received.
I wouldn't hesitate to recommend St Mary's Riverside to any parent who needs to go into care.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Susan, many thanks for taking the time to review our home. It is our pleasure to care for your Dad, and are delighted he has settled in so well. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the colleagues at St Marys Riverside .

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Review from Jayne W (Daughter of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience

My mum recently went into St Mary's Riverside for some respite care after a hospital stay. Apart from the place being beautiful, along with the views of the bridge, it is the staff that absolutely makes the place. They are all very caring and compassionate and treat each of the residents like they were

members of their own families. When I say the staff, I mean all of the staff - carers, nurses, cooks, cleaners, managers and even the handyman. Even the visitors are welcomed with open arms and a slice of homemade cake! The food is cooked fresh every day and is amazing, according to my mum! I would highly recommend St Mary's Riverside to anyone looking for a care home for their loved one.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Jayne, it is our pleasure to care for your mum and are delighted she has settled in so well. Your kind words are greatly appreciated, and I will, of course, pass these on to the manager and the colleagues at St Marys Riverside.

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Review from H C (Daughter of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience

I wanted to arrange for my 97-year-old mother to spend some time in respite for the first time while I went away. I had recently been told of a new care home in Hessle. I contacted the home, and the manager was most helpful and supplied information. I contacted her when mother I decided respite would

be a good idea, and someone from the home visited Mum in my absence to assess her needs. The next morning, I took Mum to have a look round; she liked what she saw and stayed. All the staff are lovely, friendly and genuinely caring and are looking after Mum extremely well, which gave me great peace of mind. The home itself is by far the best I have viewed and feels more like a hotel, and visitors are always made very welcome at any time.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Many thanks for taking the time to review our home. It was our pleasure to care for your Mum, and are delighted that your experience was such a positive one. Your kind words are greatly appreciated, and I will, of course, pass them on to Laura and the St Mary's Riverside team.

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Review from Donna R (Daughter-in-law of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience

The care home welcomed my mother-in-law into their home and has helped to get her settled in, and hopefully, she will settle in well with the lovely staff. They have been very encouraging with her and always keep us informed of everything that is happening.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Donna, many thanks for taking the time to review our home. It is our pleasure to care for your mother-in-law and are delighted that she has settled in so quickly. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the team at St Mary's Riverside.

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Review from Amanda E (Friend of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience

St Mary's Riverside is a beautifully located care home. When I went to visit, the staff are so welcoming and made you feel like you were at home. Beautifully homemade cake and coffee on arrival! The residents are very well cared for and put your mind at rest knowing this.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Amanda, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are appreciated, and I will, of course, pass them on to the manager and the colleagues at St Mary's Riverside .

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Review from Stephanie F (Great-Niece of Resident) published on 22 June 2022
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Overall Experience

This home is the best place we put our relative in. The care he got was exceptional. The staff went above and beyond for our relatives and us. The professionalism and compassion they have been above and beyond. I cannot sing their praises enough, from kitchen staff to care staff to management. It was

peace of mind for the family because we knew how well he was being looked after and cannot thank the staff enough for all they have done.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Stefanie, many thanks for taking the time to review our care home. We are delighted that you had such a positive experience at St Mary's Riverside. Your kind words are appreciated, and I will, of course, pass them on to the manager and the colleagues at the home.

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Review from Maureen H (Niece of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience

The staff and management at St Mary’s Riverside could not do enough to care for and look after my uncle, who unfortunately died there on the 14th of June. They made him very comfortable and well cared for, and also our family, some of whom came from London and we were also looked after before and after

his death. I cannot say enough about this home and its wonderful staff.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Maureen, many thanks for taking the time to review our home. It was our pleasure to care for your uncle, and he will be missed by all. Your kind words are greatly appreciated, and I will, of course, pass on your kind words to the manager and the St Mary's Riverside colleagues.

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Review from Judi D (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience

This is a truly fantastic care home. Mum settled in right away in her beautiful room overlooking the Humber Bridge and estuary. We went to the Open Day and were shown around by the deputy manager, and it was obvious from the start that the staff were kind, considerate and experienced in looking after

the people in their care. St Mary's Riverside is more like a luxury hotel than a care home. Everywhere is spotless, and the staff are always present in case they are needed. Mum loves her breakfast and now makes sure she has not only cereal but also a cooked breakfast every day. She says the food is excellent, and the portions are generous too. When we visit, we are always welcomed with a cup of coffee and a slice of homemade cake. We have also been able to take our dogs to visit Mum, which she loves and other residents seem to enjoy seeing them too. Having looked at several care homes recently, we knew as soon as we walked in that this was the one. I can't recommend it highly enough

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Judi, many thanks for taking the time to review our care home. It is our pleasure to care for your Mum, and are delighted that she has settled in so well. Your kind words are really appreciated, and I will, of course, ensure that they are passed on to the manager and the Riverside team.

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Review from Steve D (Son-in-law of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience

Very professional staff and management teams. Nothing is too much trouble. Residents are treated with the respect and dignity they justly deserve. The home is more akin to a hotel than a residential home. The emphasis is on "home" from home. As an Ambulance driver, I have had the occasion to visit many

care homes, and this is by way and far the very best I have seen.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Dear Steve, many thanks for taking the time to review our care home. All feedback is welcomed and allows us to continually develop our service. Your kind words are really appreciated, and I will, of course, ensure that they are passed on to the manager and the Riverside team.

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Review from T D (Son of Resident) published on 12 May 2022
Submitted via Postal Card • Report

Overall Experience

Nice environment. Excellent staff, good mix of care and independence/ Good personal space and well furnished public areas. Father enjoys the food, good choice and quality.

Reply from Paul Millar, Marketing Manager at St Mary's Riverside

Many thanks for taking the time to review St Mary's Riverside. All feedback is welcomed and allows us to continually develop our service. We are delighted that your father has settled in so well and is enjoying the food, in particular. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the Riverside team.

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St Mary's Riverside

Care Provided by St Mary's Riverside

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Funding & Fees Guide for St Mary's Riverside

Facilities