Foley Grange

Silverwoods Way, Kidderminster DY11 7DT
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9.9 50 Reviews
  • Foley Grange, Kidderminster
Foley Grange is part of Ideal Carehomes. The home offers 24 hour residential and dementia care in comfortable and quiet surroundings.

Ideal Carehomes prides itself on making a real difference to their residents' lives and the staff at Foley House follow their ethos of going above and beyond expectations.

Independence for residents is promoted and each resident receives person-centred care to ensure the best care possible. All 66 bedrooms are en-suite wet rooms, supporting person-centred, dignified care. Each bedroom features a flat screen TV, DVD player, mini fridge and wifi.

Care Provided by Foley Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Michelle Pilgrim (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foley Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,588
  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.


  • (these prices are only a guideline, please contact Foley Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Foley Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking
  • Plenty of On site parking at Foley Grange


Total of 50, showing 1-20
9.9

Foley Grange has a Review Score of 9.9 (9.880) out of 10, based on 32 reviews in the last 2 years. Over all time Foley Grange has 50 reviews.

Overall Experience

  • 45
  • 5
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

An amazing facility staffed and managed by lovely people. The care she receives is outstanding and cannot be faulted. My mum couldn't be in a better place. Many thanks to them all.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

We want to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake to them! Thank you once again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

After a first viewing visit. I found that the home is immaculate and all the staff extremely polite with nothing too much trouble. My mother has settled in so well and we know that she is safe, secure and well looked after. She gets involved in most of the activities and always have a smile on her face.
Can not thank the management team and carers for all their help, advise, and welcome. Cannot recommend enough.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

We want to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake for them! Thank you once again for your kind words.


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Overall Experience  Overall Experience 4.0 out of 5

My aunt has been at Foley Grange Care Home since the beginning of December, she was bit apprehensive at the start as she had been in her own home, on her own for the past 7 years (since her husband passed). She then had a fall and broke her neck and was in hospital for 4/5/months until coming into this
care home. Her care is excellent and it is taking a while for her to integrate but she is getting there, thanks to the staff.

Reply from Clare Sheehan, Careline Advisor at Foley Grange

Thank you for sharing such positive feedback about our home. At Foley Grange care home kindness is at the heart of everything we do and are so pleased to hear your aunt happy and settling in here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Overall Experience  Overall Experience 4.0 out of 5

Every time I go to visit my aunty there is always something going on, activities that most enjoy. The home is always clean and the atmosphere is lovely. My aunty although she has lived on her own for past 7 years seems to be integrating slowing into lovely surroundings. I am sure that she will become
very happy once she has gotten used other surroundings.

Reply from Clare Sheehan, Careline Advisor at Foley Grange

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your aunt receives at Foley Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Overall Experience  Overall Experience 5.0 out of 5

Would like to say a big thank you to management and staff for all the care and support they provide. My dad had a difficult time adjusting to being in a care home and I can only say how helpful, kind and caring towards my dad's needs and also how comfortable they made him feel, he is now one of the
Foley Grange family and loves it. His room is immaculate and cleaned and checked every day, his washing is collected and returned and hung for him. He enjoys his meals socialising in the lovely dining rooms. Everyone is so helpful. He loves all the entertainment provided and they always involve everyone but they never push anyone if they don't want to join in. I cannot say enough for the kindness shown by all the staff, I know my dad is in the wonderful caring home of Foley Grange.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your father receives at Foley Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Overall Experience  Overall Experience 5.0 out of 5

Standards have improved greatly, some of the meals that my family members have received lately, are of a really high standard. I have seen major changes all positive. The Care Manager is easy to talk to and the new Manager is always available and welcoming. I look forward to the new year for my family
member

Reply from Clare Sheehan, Careline Advisor at Foley Grange

We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.


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Overall Experience  Overall Experience 5.0 out of 5

The family are happy with the care that mom receives. She settled in well. Home from home. The staff and carers are all very pleasant. She really loves the Banter she has with them.

Reply from Clare Sheehan, Careline Advisor at Foley Grange

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. Thank you, once again, for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

This home is phenomenal. All the staff are caring and attentive. My mom moved in, in May and has had the very best of care. The food is amazing. The cleanliness, the laundry service and all the entertainment/classes that are provided are superb.

Reply from Clare Sheehan, Careline Advisor at Foley Grange

Thank you for sharing such positive feedback about our home. At Foley Grange care home kindness is at the heart of everything we do and are so pleased to hear your mum is happy and settled here. Kind words like these are testament to the hard work of our colleagues and It means so much to them when they receive this level of praise; so we really appreciate you taking the time to share your experience.


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Overall Experience  Overall Experience 5.0 out of 5

My father was in for respite and we were very happy with the care he received during his 2 weeks stay. The rooms were extremely clean and the facilities excellent but most importantly the carers always had time for him.

Reply from Clare Sheehan, Careline Advisor at Foley Grange

We'd like to extend our thanks for your kind words following your father's short care break with us at Foley Grange Care Home. Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

Beautiful home and my friend loves being here. As soon as you walk into the home you are greeted with a happy face which is so welcoming. There is a lovely atmosphere, all the staff are so kind and friendly. The staff are always ensuring the residents are happy and nothing is ever too much trouble.
My friend receives excellent care and loves the activities! I cannot recommend the Foley Grange enough!

Reply from Clare Sheehan, Careline Advisor at Foley Grange

We'd like to take a moment to thank you for leaving such a wonderful review of Foley Grange. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My father is a quiet and humble man, thus going into an environment that requires more contact with people than he has normally been used to was extremely daunting for him, and a major concern for us, his family. Neither he nor us knew what to expect. We needn't have worried. Foley Grange very quickly
put all our concerns behind us. My father was at ease with his surroundings extremely quickly. The excellent management team, the care team, actually, every one of the wonderful team at Foley Grange, seem to go that extra mile to make sure the best possible care is given. It's so wonderful how the Foley crew made father feel like he's one of the family and in a very comfortable home. We would highly recommend Foley Grange to anyone who wishes the best care for their loved one.

Reply from Clare Sheehan, Careline Advisor at Foley Grange

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear that your dad has settled into the surroundings of his new home so well, and that you are very happy with the quality of care he receives at Foley Grange care home we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Overall Experience  Overall Experience 5.0 out of 5

The home is so thoughtfully designed and has great facilities. You are always welcomed as soon as you come through the door and the staff are always willing to help. I cannot thank the staff at foley grange enough for how well they look after my nan.

Reply from Clare Sheehan, Careline Advisor at Foley Grange

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your nan receives at Foley Grange care home. It means so much to our colleagues when they receive this level of praise; thank you, once again, for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Such a helpful and kind team @ Foley. I have experienced other friend's relatives in care and this home is by far the best. Such a lovely caring and kind team, nothing is ever any trouble at all.
The home is immaculate, and it is so lovely that they allow the residents to help out when they want to.
Gives them their independence, and makes them feel a part of the home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Foley Grange Care home since November 2023, she has now settled in very well. The staff are friendly and caring towards Mum and make you feel welcome any time of the day when visiting. In recent months Mum has not been very well after 3 nasty falls, the staff looked after her well
and made sure her needs were fulfilled. The cleanliness, laundry, activities, food and drink are excellent. Knowing Mum is being looked after 24/7 has been very comforting to me. Thank you Foley Grange.

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Overall Experience  Overall Experience 5.0 out of 5

I think Foley Grange is home from home. I love to visit because you are always welcome just like friends. I enjoy my Wednesdays visiting my son-in-law's mother and really enjoy my day. thank you to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care mom has received in the ten months she has been there.

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Overall Experience  Overall Experience 5.0 out of 5

Dad moved here over 2 years ago when it first opened. He is happy here enjoys having company and thinks very highly of all the staff. It is a great comfort to know, he is safe, and well looked after. There are always a friendly welcome from the staff and other residents when we visit. All the staff
are kind caring and extremely patient. Don't think we could have found anywhere better.

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Overall Experience  Overall Experience 5.0 out of 5

I went to Foley Grange for 2 Weeks of respite in April. I was looking to find out what care home living was like. The facilities there are excellent, nothing is ‘missing’. The care I received was excellent, as were the staff, nothing was too much trouble and they all seemed happy. Cleanliness is clearly
paramount. It was spotless. The food and drink were both varied and abundant, and very nice! Management was excellent, if something wasn’t as you expected, you just needed to say. Safety and security were not an issue at any time, my room was lovely, I particularly liked the 3/4 bed! I don’t feel qualified to comment on ‘activities ‘ as I wasn’t there long enough, but there always seemed to be something going on! Similarly, with ‘value for money ‘ I don’t know what local care homes charge, so I don’t feel qualified to comment. Overall I enjoyed my 2 weeks in Foley Grange thank you to everyone, both staff and residents.

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Overall Experience  Overall Experience 4.0 out of 5

My friend has been in the care home for approximately 2 years and I have been visiting him every week.
The staff are very friendly and caring towards the residents and make you feel welcome when visiting no matter what time of day. It has been a welcoming experience when I have been asked to stay for
lunch as it makes it more personal for the person you are visiting.
Always get asked if I would like a drink when visiting.
The staff always have a caring approach.
Excellent work.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this care home more highly. Everything is outstanding, from the management, the staff, the overall care and cleanliness - no issues whatsoever. Anyone requiring an outstanding care home for a loved one should look no further.

Reply from Lindsey Rudd, Customer Care Administrator at Foley Grange

Thank you for your wonderful review, we couldnt be more proud and grateful for your glowing recommendation!


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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Foley Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Foley Grange is calculated as follows: ( (331 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 375 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foley Grange is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Nov 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (2)

Bethany

Bethany Phillips

Job Title: Front of House Manager

Joined: 2024

Bethany is the front-of-house manager at Foley Grange.


Victoria

Victoria Wedgbury

Job Title: Care Manager

Joined: 2024

Victoria is the Care Manager at Foley Grange.


Frequently Asked Questions about Foley Grange

What types of Care is Foley Grange registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Foley Grange provide?

Own GP if required is an additional type of care provided.

How many Rooms does Foley Grange have?

There are 66 Single Rooms.

What are the Facilities & Services at Foley Grange?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Foley Grange to the centre of Kidderminster?

1.2 mile(s) as the crow flies, distance by road may be significantly further.