The people here are very kind, thoughtful and helpful. Nothing is too much trouble.
M C (Resident)
exceeded all my expectations and I have no hesitation in recommending this care home
Stephen P (Resident)
I was overwhelmed by the beautiful, homely surroundings, caring friendly staff.
E G (Relative of Resident)
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Foley Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Plenty of On site parking at Foley Grange
Foley Grange has a Review Score of 9.9 (9.880) out of 10, based on 32 reviews in the last 2 years. Over all time Foley Grange has 50 reviews.
Review from M P (Son of Resident) published on 10 March 2025
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Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange
We want to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake to them! Thank you once again for your kind words.
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Review from R P (Son of Resident) published on 10 March 2025
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Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange
We want to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake for them! Thank you once again for your kind words.
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Review from Anthony H (Nephew of Resident) published on 27 January 2025
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Reply from Clare Sheehan, Careline Advisor at Foley Grange
Thank you for sharing such positive feedback about our home. At Foley Grange care home kindness is at the heart of everything we do and are so pleased to hear your aunt happy and settling in here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
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Review from S H (Niece of Resident) published on 27 January 2025
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Reply from Clare Sheehan, Careline Advisor at Foley Grange
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your aunt receives at Foley Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from S O (Daughter of Resident) published on 27 January 2025
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Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your father receives at Foley Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from B F (Friend of Resident) published on 13 January 2025
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Reply from Clare Sheehan, Careline Advisor at Foley Grange
We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review from R H (Son of Resident) published on 28 November 2024
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Reply from Clare Sheehan, Careline Advisor at Foley Grange
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. Thank you, once again, for your kind words.
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Review from Nicky H (Daughter of Resident) published on 1 November 2024
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Reply from Clare Sheehan, Careline Advisor at Foley Grange
Thank you for sharing such positive feedback about our home. At Foley Grange care home kindness is at the heart of everything we do and are so pleased to hear your mum is happy and settled here. Kind words like these are testament to the hard work of our colleagues and It means so much to them when they receive this level of praise; so we really appreciate you taking the time to share your experience.
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Review from D W (Son of Resident) published on 25 October 2024
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Reply from Clare Sheehan, Careline Advisor at Foley Grange
We'd like to extend our thanks for your kind words following your father's short care break with us at Foley Grange Care Home. Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.
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Review from J B (Friend of Resident) published on 27 September 2024
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Reply from Clare Sheehan, Careline Advisor at Foley Grange
We'd like to take a moment to thank you for leaving such a wonderful review of Foley Grange. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
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Review from Lee H (Son of Resident) published on 12 August 2024
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Reply from Clare Sheehan, Careline Advisor at Foley Grange
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear that your dad has settled into the surroundings of his new home so well, and that you are very happy with the quality of care he receives at Foley Grange care home we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from E C (Granddaughter of Resident) published on 8 August 2024
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Reply from Clare Sheehan, Careline Advisor at Foley Grange
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your nan receives at Foley Grange care home. It means so much to our colleagues when they receive this level of praise; thank you, once again, for your kind words.
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Review from Nicola Ann J (Friend of Resident) published on 27 June 2024
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Review from Alison T (Daughter of Resident) published on 17 June 2024
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Review from M D (Friend of Resident) published on 10 June 2024
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Review from J E (Daughter of Resident) published on 5 June 2024
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Review from M G (Daughter of Resident) published on 5 June 2024
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Review from Frances L (Respite Resident) published on 20 May 2024
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Review from Mike T (Friend of Resident) published on 17 May 2024
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Review from John S (Son of Resident) published on 17 January 2024
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Reply from Lindsey Rudd, Customer Care Administrator at Foley Grange
Thank you for your wonderful review, we couldnt be more proud and grateful for your glowing recommendation!
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The Review Score of 9.9 (9.880) out of 10 for Foley Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.880 for Foley Grange is calculated as follows: ( (331 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 375 Ratings = 4.88
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Foley Grange is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Nov 2023
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Job Title: Front of House Manager
Joined: 2024
Bethany is the front-of-house manager at Foley Grange.
Job Title: Care Manager
Joined: 2024
Victoria is the Care Manager at Foley Grange.