Foley Grange

Silverwoods Way, Kidderminster DY11 7DT
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9.9 50 Reviews
  • Foley Grange, Kidderminster
Foley Grange is part of Ideal Carehomes. The home offers 24 hour residential and dementia care in comfortable and quiet surroundings.

Ideal Carehomes prides itself on making a real difference to their residents' lives and the staff at Foley House follow their ethos of going above and beyond expectations.

Independence for residents is promoted and each resident receives person-centred care to ensure the best care possible. All 66 bedrooms are en-suite wet rooms, supporting person-centred, dignified care. Each bedroom features a flat screen TV, DVD player, mini fridge and wifi.

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Care Provided by Foley Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Michelle Pilgrim (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foley Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,588

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Foley Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Foley Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Plenty of On site parking at Foley Grange


Foley Grange Reviews (50)

Total of 50, showing 21-40
9.9

Foley Grange has a Review Score of 9.9 (9.880) out of 10, based on 32 reviews in the last 2 years. Over all time Foley Grange has 50 reviews.

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Review from N K (Daughter of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been looked after for 16 months at Foley Grange. In that time, the staff have been wonderful with her, and I'm sure if Mum hadn't got this awful dementia, she would have dung their praises also.

Reply from Charlotte Jackson, Customer Care Administrator at Foley Grange

Thank you so much for your lovely review; we are so pleased she is happy with us.


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Review from S A (Daughter of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jolly staff, pleasant to talk to and help, seem kind and caring. The room is a good size, all kept clean and tidy.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to leave a review for Foley Grange.


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Review from Nicky H (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum never thought that she would end up in a home as she always said she 'wasn't a herd animal'. However, her mobility issues, due to her Parkinson's, were becoming steadily worse and she was becoming increasingly afraid of falling at home. Coming to Foley Grange has been a revelation to her. She
is treated with dignity and respect by all of the staff and is beginning to make friendships. Her life has taken on a richness and variety that was lacking before as she was isolated and lonely living in a house that she loved but which had become too big for her. She loves having nothing to worry about any more, all her needs are being met, she loves the food and she has a much more interesting social life due to all of the daily planned activities which means that she is not relying upon the TV for company. It is such a relief to her and her family to have peace of mind knowing that she is now living in a warm, safe and secure environment. Mum is happy and content, so thank you Foley Grange.

Reply from Terri Kidd, PR Executive at Foley Grange

Historically, for people of your mum’s generation, care homes did not have the best reputation but I think it’s fair to say that Foley Grange is a world away from the home she was imagining. At Ideal Carehomes we have worked hard to ensure our homes are a cut above, this is why we invite everyone in to visit any time to see what life inside the home is really like – a bustling, busy atmosphere with plenty to do! We are so glad we could change your mum’s mind, it’s a pleasure to have her with us.


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Review from P S (Son of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came to this care home in September. He always said he wanted to stay at home. Unfortunately, his dementia progressed and started going out in the evening and forgetting where he lived. I live in Birmingham.
Dad's first week in the home was good, he settled well, appears to have accepted the home.
He said he was comfortable and well looked after and enjoyed the meals.

Reply from Terri Kidd, PR Executive at Foley Grange

We know that the idea of moving to a care home can be worrying, especially for someone who lives with dementia, and it’s important that we do everything we can to help our residents settle and feel safe, happy and cared for. We are so pleased that your dad is settling and that we can take some of the worry away from you. Thank you for taking the time to leave a review.


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Review from B H (Resident) assisted by family/friend published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody here is very social, kind and makes me feel at home.
The food is really good.
All the staff are extremely helpful.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for sending in a review, we are so pleased that you are settled and happy with us at Foley Grange (and most importantly that the food is good!).


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Review from Ginnie K (Friend of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked in care for a very long time I can only say that all care homes should be like Foley Grange, this home is amazing, not just the fixtures and fittings but the whole experience of an elderly person living there, nothing is too much trouble, the staff go above and beyond each person is treated
with love and care.
There never seems to be a week that goes by when the staff are trying to encourage different activities, functions and parties for the residents to enjoy.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to write a review, we are very proud of our lovely team and beautiful home. We think it’s the best, but we are biased! It’s lovely to hear it from you!


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Review from Sarah T (Daughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Foley Grange is a beautiful home. The facilities are excellent. My Dad has been at Foley Grange for eight months and I generally have no worries. Ideally, we would have liked Dad to have remained at home but sadly this could not be. The staff on the first floor along with management laundry housekeeping
and kitchen are all very kind and caring. I feel that the staff go that extra mile trying to involve residents and fill their days with activities and trips to barbers, the pub, bowling, and garden centres. We are always made welcome as a family and have built up good relationships with the staff. I feel that although Dad's Dementia is progressing quite rapidly this is a home I am happy for him to be at. Well done Foley Grange and thank you.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for this lovely review. We know that stimulation and activity helps our residents thrive and in many cases can help slow down the progression of Dementia, but more than that it makes Foley Grange a happy, bustling place to be!


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Review from Andy M (Son of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last few months of her life at Foley Grange and I truly wish she had moved in there much much earlier than she did. The home is so thoughtfully designed and well built and equipped, so beautifully furnished and decorated, and the staff are so friendly, helpful and professional, the
care given to Mum was better than I could ever have imagined or hoped for, and I can honestly say that her general health and welfare appeared to be better than I can recall seeing her at any point over the last 15 years.
We always visited unannounced and always found her to be clean, well presented and very well cared for. I cannot thank the staff at Foley Grange enough, for how they have cared for Mum. Well done Foley Grange.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to send such a lovely review. We are honoured that we got to spend those last months caring for your mum and that you were able to see the love and care that she received. Everything about our home, from the building to the menus to the staff training is designed to allow our residents to thrive and it’s lovely to know that your mum's final months were so well-lived.


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Review from Amanda H (Daughter of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Foley Grange since November last year and we are very confident in the level of care and kindness she is receiving. Activities are organised daily - the most recent being the Armed Forces Day with a BBQ, nostalgic songs being played and a live singer, all of which were enjoyed outside
in the sunshine and was a really lovely afternoon. The client/carer ratio is excellent, there is always someone on hand and the carers know the residents and their various needs, likes and dislikes. This all supports the superior level of care provided. When researching care homes one of our criteria was that we should be able to visit Mum whenever we wished to, without prior notice and the fact that this, together with the excellent standard of amenities/facilities (we watched it being built from the ground up), made our decision easier. Knowing that Mum is so well cared for, made a traumatic and difficult time bearable. My family and I would fully recommend Foley Grange.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for your kind words, it’s lovely to know that the hard work and attention to detail that we put into our home is paying off. We love a good event, a chance to show off the home and build relationships in the community and our Armed Forces Day was certainly a shining example of that, but more important is that our residents are happy and their families are reassured that they are receiving the best care we can deliver. You are always welcome in our home and a cup of tea and a biscuit is never far away.


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Review from Carolyn K (Daughter of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently had a two week respite stay. From the initial viewing, reservation and booking the procedure was straightforward helped by the Front of house and home manager. My Father had a lovely comfortable room with all the private facilities. My Father commented that all the staff were helpful,
friendly and caring nothing was too much trouble and the food was wonderful. Already planning his next stay. A big thank you to all the staff for making my father's short stay enjoyable.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to write a review, we are so glad that your father enjoyed his respite with us and will be returning shortly – we can’t wait for him to come and stay again but in the meantime, we hope he can pop in for a cuppa now and again, we will get the kettle on!


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Review from C G (Son of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very caring and kind to my mother.
Respite has been excellent.
Very difficult times for my mother, but the care she received was wonderful.
Only negative - no telephone in room.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to write a review. We know that often when residents come to us for respite, it is a difficult time for them, whether due to ill health or upheaval. It’s important for us to support the residents and their families to make the transition as smooth as possible and to give the care and support needed to help them settle with us. We are so pleased to have been able to support your mother in this way.


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Review from Tracey G (Daughter of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for ten months now and is enjoying her time. There are lots of activities and clubs to get involved with. She has become more confident in using her walker as there are always staff around to help her if she gets into difficulty. She likes the food as the menu changes daily and is
different for each week. When it was national pie week the residents were asked which were their favourite pies and these were added to the menu. Last month Mum went on a day trip to a car factory and museum which she loved. They also have entertainers come to the home to sing or play instruments and the residents are encouraged to join in. All her medication is ordered and given to her so she doesn't have to worry about it (and neither do I). She has really thrived since coming here and I am glad I found such a lovely place. There is always a good atmosphere and the staff are caring and helpful. No extra has to be paid for a hairdresser or chiropodist with the all-inclusive price.

Reply from Terri Kidd, PR Executive at Foley Grange

What a lovely review, thank you for your kind words. We are so pleased that your mum is not only happy and entertained at Foley Grange but thriving. A big part of what we do is to support independent living and it’s lovely that the support she has received has allowed your mum to grow in confidence. It is great to hear that Mum enjoyed the recent trip and that our all-inclusive fee is giving you all peace of mind.


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Review from S S (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am confident that my mum is in safe hands. The staff are attentive and thoughtful. The communication between all of us is excellent. Regular meetings are held between residents so that individual thoughts can be aired.

Reply from Charlotte Jackson, Customer Care Administrator at Foley Grange

Thank you for your review. It is very important to us that families feel included and reassured about their loved ones’ care and our team are always eager to hear our residents’ views and where possible act on them to ensure the home is everything they expect and hope for.


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Review from Peter D (Son of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been extremely welcoming and helpful and have put Mom at her ease. Any small issues have been dealt with promptly and in a friendly and professional manner. The whole facility is kept absolutely spotless and well-maintained. I would fully recommend anyone looking for a care home for
their loved one to consider Foley Grange.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for your kind words. We are so pleased that your Mum has settled in, and it’s lovely to hear you would recommend us!


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Review from J C (Husband of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would be very helpful if meal tables were numbered and served in rotation at all times.

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Review from Sue T (Friend of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, proactive staff who look after residents extremely well with a rounded approach to all aspects of residents life and well being. There are a good and well thought out variety of rooms for residents to use, however, the overall decor, throughout Foley Grange, although of good quality, is more
hotel than homely and bedrooms lack individuality. The quality of staff in this home are the standout feature. Keep it up.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for your kind words, we are glad that Foley Grange is meeting the high standards that we strive for. It’s great to hear that the variety of communal spaces are being used well and that our colleagues are such an asset to our home.


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Review from J J (Respite Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have recently spent 16 days in Foley Grange and found it very pleasant. The staff were excellent, and the care, kindness and helpfulness were faultless. I felt the food could be improved and the channels on Freeview to be extended.
However, should I need care in the future, Foley Grange would be
the care home I would choose.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you so much for your feedback. We’re so pleased that you enjoyed your stay with the team at Foley Grange. We’ll be sure to pass along your message, and should you wish to speak to the home manager about your stay, please don’t hesitate to contact the home or pop in for a chat. We hope to see you again soon.


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Review from L T (Daughter of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely new building with excellent facilities ie hospital beds, and wet rooms, but badly planned - on one side there is a view of a big yellow storage facility and on the other a noisy road.
All the staff were friendly and helpful. Food ok, but could have been better. The home was far too hot. My mum
complained of restless nights because she kept waking up wet with sweat. We did ask if the temperature could be turned down but not sure if it was. It would also save a lot of money! Expensive.

Reply from Charlotte Jackson, Customer Care Administrator at Foley Grange

Thank you for taking the time to leave this feedback for Foley Grange. Please be assured that we take all feedback seriously, and we'll be sure to pass this message along to the team at Foley Grange. Should you wish to speak to our Home Manager, please do not hesitate to give the home a call or simply pop into the home to have a chat.


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Review from stuart b (Son-in-law of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with professional caring staff at every level - Our family have been made very welcome from Day one from our first fact-finding visit to now full-time residency, Choosing Foley Grange was a no brainer, the facilities are outstanding and include a tea room, library, sky bar with views
of the Severn Valley steam line and even a bespoke cinema. Nothing is too much trouble, the rooms are very comfortable, the food is great and entertainment and trips are included too. I would fully recommend Foley Grange to anyone looking for respite or full-time residency. Thank you Team Foley

Reply from Terri Kidd, PR Executive at Foley Grange

We really appreciate you taking the time to leave this wonderful review for our team at Foley Grange. We’re so glad you and your family have felt welcome in the home, and we hope your loved one is enjoying all the facilities on offer. We’ll be sure to pass along your message to the team.


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Review from Wendy L (Cousin of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fowley Grange is a beautiful place. Lovely grounds, amazing facilities and decor. Lovely outside space too. The true beauty however is the staff, their care, kindness, cheerfulness, professionalism, and the respect and dignity they give to the residents are amazing. My husband's cousin was so happy
there, she loved the activities, the social life and the lifestyle. As she reached end of life, the wonderful care continued. Everything that could be done to make her comfortable, was done with love, selflessness and compassion. We will never forget what they did for her and us. Thank you.

Reply from Terri Kidd, PR Executive at Foley Grange

We really appreciate you taking the time to leave such wonderful feedback for our caring team at Foley Grange. We're so sorry for your families loss, but it's lovely to hear that you felt that your husband's cousin was treated with love and compassion during her time living with us - we'll be sure to pass on your kind words to the team. Please do not hesitate to get in touch should you need any further support.


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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Foley Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Foley Grange is calculated as follows: ( (331 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 375 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foley Grange is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Top 20 Mid-size Care Home Groups 2025

Recipient: Ideal Carehomes Ltd

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: Ideal Carehomes Ltd

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: Ideal Carehomes Ltd

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (2)

Bethany

Bethany Phillips

Job Title: Front of House Manager

Joined: 2024

Bethany is the front-of-house manager at Foley Grange.


Victoria

Victoria Wedgbury

Job Title: Care Manager

Joined: 2024

Victoria is the Care Manager at Foley Grange.