Foley Grange

Silverwoods Way, Kidderminster DY11 7DT
Submit a Review
9.9 50 Reviews
  • Foley Grange, Kidderminster
Foley Grange is part of Ideal Carehomes. The home offers 24 hour residential and dementia care in comfortable and quiet surroundings.

Ideal Carehomes prides itself on making a real difference to their residents' lives and the staff at Foley House follow their ethos of going above and beyond expectations.

Independence for residents is promoted and each resident receives person-centred care to ensure the best care possible. All 66 bedrooms are en-suite wet rooms, supporting person-centred, dignified care. Each bedroom features a flat screen TV, DVD player, mini fridge and wifi.

Show Foley Grange on the Map

Care Provided by Foley Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Michelle Pilgrim (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Foley Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,588

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Foley Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Foley Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Plenty of On site parking at Foley Grange


Foley Grange Reviews (50)

Total of 50, showing 41-50
9.9

Foley Grange has a Review Score of 9.9 (9.880) out of 10, based on 32 reviews in the last 2 years. Over all time Foley Grange has 50 reviews.

Overall Experience

  • 45
  • 5
  • 0
  • 0
  • 0

Date Published

50
10
19
32
18

Review from Juliet F (Daughter of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial phone call to the moment my Dad entered the home, every aspect was amazing. Within 24 hours the assessment was done while my Dad was still in the hospital. We appreciated all the help and support from all the staff, from the admin girls to carers. The care home is amazing, clean, and
modern. Lots of activities. Most importantly, as this is my Dad's first experience of a care home he is very happy and content. Would definitely recommend.

Reply from Terri Kidd, PR Executive at Foley Grange

Our team at Foley Grange will be so pleased to hear your lovely recommendation, thank you! Our team go above and beyond to make our residents’ transition into residential care stress-free, so we’re glad to know your dad feels happy and content in his new home. Thanks, again!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jaci P (Daughter of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was desperate to get care for my Dad who was in the hospital. I needed care immediately as he was going to be discharged and I was going on holiday. From the first phone call, the manager took all the stress and worry away for me and my family. Two days later he was in her and her team's care. As
for the staff, well they are all so kind and caring. We feel like we have known them forever. I will 100% recommend to all friends and family.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for your review. We really appreciate you taking the time to leave such great feedback for Foley Grange. It’s wonderful to hear that our excellent team were able to make your dad’s transition into the home stress-free for you and your family. We hope that your dad continues to enjoy living with us, and we hope you feel part of the Foley Grange family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Resident) published on 18 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The people here are very kind, thoughtful and helpful. Nothing is too much trouble. Very pleasant room. Extended my respite stay, recommended.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to share your experience of Foley Grange. How lovely to hear that you decided to extend your respite stay. We are glad to hear you are enjoying your time with us and receiving all the care and support you need. Thank you for your recommendation.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T M (Son-in-law of Resident) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so professional and caring. The facilities are amazing. Mum is only leaving to be with her husband in another home.

Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for your lovely comments about Foley Grange. We’re sorry to see your mum leave us, but we hope she enjoyed her time with us and is very happy with her husband in their new home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen P (Resident) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I booked into Foley Grange care home for a 2-week recuperation following a hip replacement operation at the end of April 2022. The viewing, reservation and booking procedure was easy and straightforward, helped by the friendly and understanding care home manager. My room was ideal for my needs, with
all the necessary private facilities, with the added bonus of views of the Severn Valley Railway. All the staff were helpful, friendly, approachable, understanding and efficient, meeting my every request - they are all Foley Grange "angels"!


The three daily meals were tasty, home-cooked and freshly prepared from mainly locally sourced ingredients with a good variety. The daily events calendar offered a variety of interesting and engaging activities. Medication, laundry and other requests were handled efficiently and effectively. My short time here exceeded all my expectations and I have no hesitation in recommending this care home to prospective short and long term residents


Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to leave this kind review. The care team at Foley Grange will be so happy to hear that your expectations were exceeded by the excellent care they provide. We’re so glad you were pleased with your room and the facilities during your stay with the team at Foley Grange.


Our care home chefs love to cook fresh, homely food to cater to our residents likes and needs, so it’s great to hear that you enjoyed dining in the home. We hope you were able to take advantage of the care homes activities while you were there. Thank you for the recommendation, and please do not hesitate to contact the team at Foley Grange again should you need further assistance.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Daughter of Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seeing the care home for the first time, I was very impressed. Everything from the welcome from the staff to the care and standard of the home was exceptional. Mum is so happy and settled, we could see a great improvement in her. Thank you to all the staff for their hard work.

Reply from Rebekah Steward, Customer Care Team at Foley Grange

Thank you for taking the time to review Foley Grange. It is great to hear both you and your Mum received such a warm welcome to our home and that Mum has settled in well to life at Foley Grange. We are extremely proud of our dedicated staff team, I will be sure to pass on your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter of Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and helpful staff where nothing is too much trouble. The facilities are excellent. Standing out are the activities run by friendly and enthusiastic staff.

Reply from Rebekah Steward, Customer Care Team at Foley Grange

Thank you for sharing your experience of Foley Grange and for your kind words. We pride ourselves on providing a variety of activities that all can enjoy. I will be sure to pass on your comments to the staff at Foley Grange who will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G L (Son-in-law of Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very pleasing to see my mother-in-law in her care home for the first time in her placement. I could see how happy she was. The carers could not do any more for her and us while on our visit, such a pleasure.

Reply from Rebekah Steward, Customer Care Team at Foley Grange

Thank you for your review of Foley Grange. It Is wonderful to hear your mother-in-law has settled in well to life at Foley Grange and is receiving all the care and support she needs. I will be sure to pass on your kind words to the team at Foley Grange, they will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E G (Relative of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was the first time I visited the establishment I was overwhelmed by the beautiful, homely surroundings, caring friendly staff. But mostly, I was just relieved and reassured that my relative is receiving first-class dignified and respectful care with all his physical, emotional, psychological needs
being met. Staff have gone above and beyond to ensure his safety and well being are being met. Thank you. He is the happiest I have seen him in a long time.

Reply from Rebekah Steward, Customer Care Team at Foley Grange

Thank you for taking the time to review Foley Grange and for your kind words. It is wonderful to hear your relative is receiving the care and support they need from our dedicated staff team. I will be sure to pass on your comments to the team at Foley Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Granddaughter of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly welcome for all of the staff. My grandmother looks so happy and up to so much every day. The room always looks fresh and tidy. I would highly recommend this place to anyone. I can't wait for the Covid restrictions to relax so grandmother can see out races etc. The staff can't do enough
to help and support grandmother to live the rest of her life.

Reply from Rebekah Steward, Customer Care Team at Foley Grange

Thank you for your review of Foley Grange. It is wonderful to hear you Grandmother is enjoying life at Foley Grange and getting involved in the many activities on offer. We are extremely proud of our staff team and their continued dedication; I will be sure to pass on your kind words to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Foley Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Foley Grange is calculated as follows: ( (331 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 375 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foley Grange is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Bethany

Bethany Phillips

Job Title: Front of House Manager

Joined: 2024

Bethany is the front-of-house manager at Foley Grange.


Victoria

Victoria Wedgbury

Job Title: Care Manager

Joined: 2024

Victoria is the Care Manager at Foley Grange.