Cadley Hill View

121 Darklands Road, Swadlincote DE11 0PQ
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9.8 83 Reviews
  • Cadley Hill View, Swadlincote
Cadley Hill View care home in Swadlincote is a friendly, home for people requiring care and support.

Trained staff cater to residents' individual needs and interests.

Residents can enjoy socialising in the dining areas, lounges, cinema room, vintage tearoom, lovely garden and panoramic Sky Bar.

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Care Provided by Cadley Hill View

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • David Godrich (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cadley Hill View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Cadley Hill View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Cadley Hill View has plenty of on-site parking for visitors and relatives.


Cadley Hill View Reviews (83)

Total of 83, showing 1-20
9.8

Cadley Hill View has a Review Score of 9.8 (9.819) out of 10, based on 43 reviews in the last 2 years. Over all time Cadley Hill View has 83 reviews.

Overall Experience

  • 76
  • 6
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Date Published

83
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19
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Review from S F (Sister of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the ten months that my sister has been at Cadley Hill View, all the staff there have been great with her. She gets very confused by the staff are so patient with her and very welcoming to me when I visit. The home staff itself is so bright comfortable and beautifully decorated, a real home from home.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.


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Review from B S (Nephew of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A genuine thank you for the quality of service you provided my auntie for the last 20 weeks. The staff made her last few weeks of her life something to be remembered by. We are all extremely proud of each and every one of you for the care that my aunt received. Thank you all very much.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.


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Review from Y S (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum has been a resident at Cadley she has been well looked after, the care she receives is excellent. Everyone is so kind and friendly both towards Mum and her family. Nothing is too much trouble.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Cadley Hill care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Review from C E (Nephew of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everytime we visit everyone is kind and caring and always looks very clean and tidy.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

We would like to take a moment to thank you for leaving such a positive review of our home. It means so much to our colleagues when they receive praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hear such great feedback. Thank you, once again, for your kind words.


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Review from Lucy K (Daughter-in-law of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cadley Hill View is a fantastic home, every time we come we get a lovely greeting from all the staff. Residents are well looked after, with lots of different activities that happen daily as well as day trips out. The food always looks and smells amazing with lots of different choices available and the
home is always clean and tidy. All the staff are amazing at what they do and we love coming to visit our loved one who is also happy being at Cadley.

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Review from L C (Granddaughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home. They went above and beyond. Unfortunately nanna became more unwell and they could no longer meet her needs, but they went above and beyond to support her (and us) and get her any help she needed. Prior to her becoming unwell the activities were amazing. Food was great. The staff are fantastic.
We were always made to feel welcome when visiting. Offer drinks and food. The residents all had great things to say about the home.

Reply from Clare Sheehan, Careline Advisor at Cadley Hill View

Thank you for sharing such positive feedback about our home. Kindness is at the heart of everything we do and are so pleased to hear your were very happy with the care your nana received whilst she stayed with us at Cadley Hill View. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Review from J W (Daughter of Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic - so patient. They understand my dad's needs. His room is lovely and kept very clean. Cadley Hill is very calm and peaceful which definitely helps my dad.

Reply from Clare Sheehan, Careline Advisor at Cadley Hill View

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your dad receives at Cadley Hill care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Review from L W (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Cadley Hill View for 18 months now and throughout this time, Cadley has maintained excellent standards of care, kindness and compassion. The entire home is kept spotlessly clean, meals are consistently very good and there is always so much to do for those who wish to take advantage
of the activities. All staff at Cadley are so pleasant, caring and respectful towards both residents and their families. My mother has received excellent care at the home and her dignity is always maintained. As a family, we feel very lucky to have found such a wonderful place for her to live now that she can no longer live in her own home.

Reply from Clare Sheehan, Careline Advisor at Cadley Hill View

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum receives at Cadley Hill View care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Review from L G (Daughter of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Cadley Hill View in September. She was very apprehensive to stay but as soon as she walked into her room she was overwhelmed, she loved the room. Everyone was very helpful and caring. She settled in very well, she was that comfy she wanted to stay another week. I would definitely recommend
this care home.

Reply from Clare Sheehan, Careline Advisor at Cadley Hill View

We'd like to extend our thanks for your kind words following your mum's short care break with us at Cadley Hill View care home. Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.


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Review from A W (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad, who has Parkinson's disease had to go into care temporarily for respite care. The circumstances behind the need for Dad to go into care were quite complex. Everyone that I encountered at the home was so supportive, understanding, and caring. Dad was initially in another home for a few weeks and
I can not say how different the two experiences were. I would say wipe any thoughts of what you imagine a care home to be as Cadley Hill does not feel like a 'care home' it feels more like 'home from home'. The care team are all absolutely amazing! You can see how much they care about the residents and also their families. Everything is centred around the person not what is easier for the staff. It is spotlessly clean and I never encountered any 'funny smells' Dad said that he loved all of his freshly cooked meals. The package is all-inclusive, so there are no hidden fees. Dad enjoyed the many activities too. Put it this way if Carlsberg did care homes then Cadley Hill is it! Thank you all.

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Review from S P (Resident) assisted by family/friend published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and caring.
Good facilities.
Variety of activities to partake in.
Excellent food.
Nice and clean.

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Review from Chrisi W (Granddaughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for being there for my Gran in her final days. Making sure she had her very hot cup of tea and hot homemade soup.
For holding her hands in between our visits and for holding ours when we needed it!
Her room was beautiful and the food was fabulous.

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Review from H S (Daughter-in-law of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m very happy with Cadley Hill View, my mother-in-law has all the care she needs, she made a few friends as well and she seems very happy in herself, the home is very clean and all the staff are so friendly not just to the residents but to the families as well, keep up the good work.

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Review from Stella D (Niece of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cadley Hill is more like a five-star hotel but much more homely. The staff are so welcoming and residents and staff are all happy. My Aunty is back to her old self since moving in there. Always lots going on too! Just how care should be.

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Review from J B (Daughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In appearance, the home is more like a lovely hotel, but the staff make it the most homely of places, all guests are treated with dignity and respect, they are given choices and allowed to keep their independence, where possible. There is always plenty to do to keep occupied. Mum has improved greatly
since staying here. The all inclusive fee makes life easier and means that you don't worry about having to pay extra for the little luxuries of life.

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Review from A F (Son of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Cadley since December 2023 and although initially reluctant about moving in, she now loves it and is forever praising the staff, the facilities, and the food! Cadley has given Mum her life back and from a home where she had a very limited social life, she is now surrounded by like-minded
people and she is mixing more and more. The staff are wonderful, caring, enthusiastic, and sharing - and they make Cadley successful. Long may it continue!

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Review from A P (Son-in-law of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good - staff always pleasant and welcoming. Residents sometimes restive, usually when routine is upset. Perhaps explanation would help.

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Review from Della D (Daughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for almost 18 months. The care is amazing, the staff are superb and the home is very welcoming to all. My family and I are regular visitors at all times of the day and consider a lot of the staff as an extended family now as they are so caring to Mum and considerate of her needs. Mum
is safe, happy, and loved what more can I ask for?

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Review from Lynda L (Daughter of Resident) published on 6 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that my Mum is being looked after by the wonderful staff at Cadley. My Mum came to Cadley at the beginning of March and the staff made such a big effort to help her settle in. It is such an emotional and scary thing leaving your home for the last time and moving to a new and strange environment
but right from the very first moment the friendliness and caring attitude of everyone in the home was so reassuring. My Mum has settled in and is joining in some of the many activities organised by the Pink Ladies (not the apples by the way). I live in Australia and as well as being able to speak to her on the phone I can also see my Mum through the social media page that has new photos posted most days and it makes me feel even more part of what's going on. I love seeing her face pop up, usually smiling doing things she would never be doing before. Our family is very lucky that Cadley is taking care of Mum. Thank you.

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Review from K S (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault Cadley Hill View. The staff are amazing, friendly, understanding and compassionate to both our father and to myself and my sister. The speed at which the home could accept our father for respite care was exceptional and it was a relief at how much he loved staying with you. Thank you
so much.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Cadley Hill View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Cadley Hill View is calculated as follows: ( (421 Excellents x 5) + (73 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 503 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cadley Hill View is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (4)

David

David Godrich

Job Title: Home Manager

Joined: 2023

David is the Home Manager at Cadley Hill View.


Julie

Julie Pritchard-Gordon

Job Title: Activities Coordinator

Joined: 2024

Julie is one of the Activity Coordinators at Cadley Hill View.


Emma

Emma Hines

Job Title: Activities Coordinator

Joined: 2023

Emma keeps the residents entertained at Cadley Hill View Care home.


Stacie

Stacie Weaver

Job Title: Area Director

Joined: 2018

Stacie has worked with Ideal Carehomes since 2018 and was previously a Home Manager at two of our homes before moving into area management.


Frequently Asked Questions about Cadley Hill View

What types of Care is Cadley Hill View registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cadley Hill View provide?

Own GP if required is an additional type of care provided.

How many Rooms does Cadley Hill View have?

There are 66 Single Rooms.

What are the Facilities & Services at Cadley Hill View?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cadley Hill View to the centre of Swadlincote?

0.3 mile(s) as the crow flies, distance by road may be significantly further.