What types of Care is Cadley Hill View registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cadley Hill View provide?

Own GP if required is an additional type of care provided.

What are the Facilities & Services at Cadley Hill View?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cadley Hill View to the centre of Swadlincote?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Cadley Hill View care home, 121 Darklands Road, Swadlincote, Derbyshire DE11 0PQ

Review from Sean C (Grandson of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience

My Nanna was recently a resident at Cadley. We live very close and would visit most days. Every visit Nanna would look amazing. She had dementia, but being at cadley was like a new lease of life, it was the best she had looked in years. We were made to feel welcome, offered food and drinks and always

kept up to date on how nanna was. Any health issues were dealt with promptly, staff went above and beyond to get nanna any help and support she needed. We were always kept up to date with what was happening. The food was always amazing. Cooked fresh on site, plenty of it and plenty of variety. Everywhere was always clean and staff were always friendly. Lots of activities and residents were asked what they would like to do. Unfortunately due to health reasons nanna needed to leave and passed away, but thank you so much to cadley for giving nanna a new lease for life prior to this. It was amazing to see nanna at her best again.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Teresa C (Daughter of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience

My mum came to Cadley carehome for a few weeks, the care she received was first class, although my mums alzhimers deteriorated while she was there the staff were amazing with her. Everything about this carehome is lovely the rooms, the cleanliness, the food was all better than most hotels nothing was

too much trouble. All the staff made not only my mum welcome but me and my family welcome to always asking if we would like a meal with mum or a drink and snack, it is one of the best carehomes I've ever visited. Keep up the excellent work everyone x

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Cadley Hill View care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P N (Friend of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience

I have been to visit my friend who is a resident at Cadley Hill view a fair few times since he's been there. It used to be such a lovely welcoming environment a felt like a home from home. However over the last few months this has changed dramatically and this no longer feels a home from home. Staff

are constantly moaning about the new manager and saying to visitors and residents that they don't want to be there. As for the new manager not that he's ever spoken to me but you can always hear him using foul and obscene language im shocked that he took over from the pervious manager. On my most recent visit I overheard him saying that a staff member, who was off sick was out getting some of her new man how very professional.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

Thank you for your review, we value all feedback as this helps us makes improvements where required. We have taken on board your comments and we are grateful to you for giving us this opportunity to further improve our services. We are sorry to hear you feel there has been a change within the home and you feel standards have slipped; however, we would like to assure you that we strive to provide the best care to our residents and their families, and we prioritise a great working environment for our staffing teams. If you wish to discuss your concerns further, please do not hesitate to contact the home direct.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra T (Cousin of Resident) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience

A well run residential home - excellent meals - good choice of menu. Excellent cleanliness pleasant and approachable staff.

Reply from HC-One Limited, Administrator at Cadley Hill View

We would like to express our gratitude for your positive feedback. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S F (Sister of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience

In the ten months that my sister has been at Cadley Hill View, all the staff there have been great with her. She gets very confused by the staff are so patient with her and very welcoming to me when I visit. The home staff itself is so bright comfortable and beautifully decorated, a real home from home.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B S (Nephew of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience

A genuine thank you for the quality of service you provided my auntie for the last 20 weeks. The staff made her last few weeks of her life something to be remembered by. We are all extremely proud of each and every one of you for the care that my aunt received. Thank you all very much.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y S (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience

Since Mum has been a resident at Cadley she has been well looked after, the care she receives is excellent. Everyone is so kind and friendly both towards Mum and her family. Nothing is too much trouble.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Cadley Hill care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C E (Nephew of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience

Everytime we visit everyone is kind and caring and always looks very clean and tidy.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill View

We would like to take a moment to thank you for leaving such a positive review of our home. It means so much to our colleagues when they receive praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hear such great feedback. Thank you, once again, for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lucy K (Daughter-in-law of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience

Cadley Hill View is a fantastic home, every time we come we get a lovely greeting from all the staff. Residents are well looked after, with lots of different activities that happen daily as well as day trips out. The food always looks and smells amazing with lots of different choices available and the

home is always clean and tidy. All the staff are amazing at what they do and we love coming to visit our loved one who is also happy being at Cadley.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Granddaughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience

Amazing home. They went above and beyond. Unfortunately nanna became more unwell and they could no longer meet her needs, but they went above and beyond to support her (and us) and get her any help she needed. Prior to her becoming unwell the activities were amazing. Food was great. The staff are fantastic.

We were always made to feel welcome when visiting. Offer drinks and food. The residents all had great things to say about the home.

Reply from Clare Sheehan, Careline Advisor at Cadley Hill View

Thank you for sharing such positive feedback about our home. Kindness is at the heart of everything we do and are so pleased to hear your were very happy with the care your nana received whilst she stayed with us at Cadley Hill View. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience

The staff are fantastic - so patient. They understand my dad's needs. His room is lovely and kept very clean. Cadley Hill is very calm and peaceful which definitely helps my dad.

Reply from Clare Sheehan, Careline Advisor at Cadley Hill View

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your dad receives at Cadley Hill care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L W (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience

My mum has lived at Cadley Hill View for 18 months now and throughout this time, Cadley has maintained excellent standards of care, kindness and compassion. The entire home is kept spotlessly clean, meals are consistently very good and there is always so much to do for those who wish to take advantage

of the activities. All staff at Cadley are so pleasant, caring and respectful towards both residents and their families. My mother has received excellent care at the home and her dignity is always maintained. As a family, we feel very lucky to have found such a wonderful place for her to live now that she can no longer live in her own home.

Reply from Clare Sheehan, Careline Advisor at Cadley Hill View

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum receives at Cadley Hill View care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Daughter of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience

My mum stayed at Cadley Hill View in September. She was very apprehensive to stay but as soon as she walked into her room she was overwhelmed, she loved the room. Everyone was very helpful and caring. She settled in very well, she was that comfy she wanted to stay another week. I would definitely recommend

this care home.

Reply from Clare Sheehan, Careline Advisor at Cadley Hill View

We'd like to extend our thanks for your kind words following your mum's short care break with us at Cadley Hill View care home. Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience

Dad, who has Parkinson's disease had to go into care temporarily for respite care. The circumstances behind the need for Dad to go into care were quite complex. Everyone that I encountered at the home was so supportive, understanding, and caring. Dad was initially in another home for a few weeks and

I can not say how different the two experiences were. I would say wipe any thoughts of what you imagine a care home to be as Cadley Hill does not feel like a 'care home' it feels more like 'home from home'. The care team are all absolutely amazing! You can see how much they care about the residents and also their families. Everything is centred around the person not what is easier for the staff. It is spotlessly clean and I never encountered any 'funny smells' Dad said that he loved all of his freshly cooked meals. The package is all-inclusive, so there are no hidden fees. Dad enjoyed the many activities too. Put it this way if Carlsberg did care homes then Cadley Hill is it! Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S P (Resident) assisted by family/friend published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience

Friendly staff and caring.
Good facilities.
Variety of activities to partake in.
Excellent food.
Nice and clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chrisi W (Granddaughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience

Thank you for being there for my Gran in her final days. Making sure she had her very hot cup of tea and hot homemade soup.
For holding her hands in between our visits and for holding ours when we needed it!
Her room was beautiful and the food was fabulous.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H S (Daughter-in-law of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience

I’m very happy with Cadley Hill View, my mother-in-law has all the care she needs, she made a few friends as well and she seems very happy in herself, the home is very clean and all the staff are so friendly not just to the residents but to the families as well, keep up the good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stella D (Niece of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience

Cadley Hill is more like a five-star hotel but much more homely. The staff are so welcoming and residents and staff are all happy. My Aunty is back to her old self since moving in there. Always lots going on too! Just how care should be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience

In appearance, the home is more like a lovely hotel, but the staff make it the most homely of places, all guests are treated with dignity and respect, they are given choices and allowed to keep their independence, where possible. There is always plenty to do to keep occupied. Mum has improved greatly

since staying here. The all inclusive fee makes life easier and means that you don't worry about having to pay extra for the little luxuries of life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A F (Son of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience

Mum has been at Cadley since December 2023 and although initially reluctant about moving in, she now loves it and is forever praising the staff, the facilities, and the food! Cadley has given Mum her life back and from a home where she had a very limited social life, she is now surrounded by like-minded

people and she is mixing more and more. The staff are wonderful, caring, enthusiastic, and sharing - and they make Cadley successful. Long may it continue!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money