Cadley Hill View

121 Darklands Road, Swadlincote DE11 0PQ
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9.8 83 Reviews
  • Cadley Hill View, Swadlincote
Cadley Hill View care home in Swadlincote is a friendly, home for people requiring care and support.

Trained staff cater to residents' individual needs and interests.

Residents can enjoy socialising in the dining areas, lounges, cinema room, vintage tearoom, lovely garden and panoramic Sky Bar.

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Care Provided by Cadley Hill View

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • David Godrich (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cadley Hill View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Cadley Hill View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Cadley Hill View has plenty of on-site parking for visitors and relatives.


Cadley Hill View Reviews (83)

Total of 83, showing 41-60
9.8

Cadley Hill View has a Review Score of 9.8 (9.811) out of 10, based on 43 reviews in the last 2 years. Over all time Cadley Hill View has 83 reviews.

Overall Experience

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  • 6
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Date Published

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Review from J C (Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at Cadley Hill View Care Home now for two months and love it. Care is excellent. Food is tasty. Lots to do and my family are made very welcome. Thank you.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for taking the time to leave a review, it’s lovely to hear that you’ve settled into life at Cadley Hill View so quickly and you are so happy with us!


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Review from Tina W (Daughter-in-law of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is experiencing a few problems at the moment, health-wise, and the staff are most supportive, understanding and compassionate, their efforts go above and beyond for her everyday care and her all-around holistic care is exemplary. Nothing seems too much and our whole family are more
than grateful. Of late, the activities and spring fayre were excellent and all residents and families seemed to have a great time. Well done to all.

Reply from Terri Kidd, PR Executive at Cadley Hill View

I’m so sorry that your mother-in-law has been unwell but it’s lovely to know that you feel she is getting the best care. Hopefully, we are taking some of the worry and stress away from you and your family as you know that she is getting all the support she needs. Thank you for sharing your lovely review.


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Review from Jude C (Cousin of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and professional service for both residents and families. Friendly, kind and welcoming. Facilities are excellent and always clean. All staff made my cousin feel at home at a very difficult time for her. Her needs and care were always catered for to the highest standards.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for taking the time to write a review, it’s lovely to hear that we could support your cousin in her time of need.


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Review from Michael B (Friend of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my friend every Tuesday and Friday at Cadley Hill View Care Home, the carers and the manager always ask me if I am alright. I have lunch every Tuesday and Friday. The food is excellent and always well-presented. There is always something going one.

Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill View

Thank you for your lovely review, it's great to know we have made you feel so involved at Cadley Hill View, you are welcome any time!


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Review from Rachael W (Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that it's like belonging to a family who looks after you. The kitchen team are excellent with the events they do, dressing up and taster days etc. I do feel cared for and appreciate how my family and friends are made welcome.

Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill View

This is so lovely to hear – we like to think of everyone at Cadley Hill View staff, residents and their families alike - as one big happy family!


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Review from Jean P (Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated very good at all times. PLenty to do with trips etc. Can go out when you want to, places etc.

Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill View

Thank you for sending a review. It’s very important to us that our residents are supported to live independently where they are able and that we keep everyone busy, it’s great to hear you taking advantage of that!


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Review from S D (Daughter of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Cadley Hill View care home for a short time due to her then requiring full nursing care. The home is lovely, very clean and well looked after. The staff were great and very caring. I would recommend the home to anyone.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for your kind words and recommendation - we are proud to have made such a positive and lasting impression.


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Review from S W (Son of Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to all the staff who provided a wonderful Christmas extravaganza today. The quality of the decorations was exceptional. A warm welcome was given upon arrival and the Christmas wonderland was outstanding.

Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill View

Thank you so much for this fantastic review. We're so glad you enjoyed the Christmas festivities at Cadley Hill View, we're so proud of the team for organising such an amazing celebration for our residents, their families and the local community. Keep your eyes peeled for the next event!


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Review from Anne Marie R (Granddaughter of Resident) published on 9 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, attention and kindness shown by the team managed by the manager are exemplary. My nan has loved taking part in the activities and developing friendships with others. The facilities and accommodation are superb. All of her needs are catered for and nothing is too much trouble. Most importantly
she does not feel isolated.

Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill View

Thank you so much for leaving this fantastic review for the team at Cadley Hill View. We're so glad that your nan has been enjoying taking part in all the fun activities and forming new friendships with her neighbours in the home. Please feel welcome to visit any time and join in on the activities with your nan - the more the merrier!


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Review from David W (Son of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home that has been looking after my dad since February. Spotlessly clean, delicious food and excellent entertainment. Great staff, hardworking and pleasant.

Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill View

We really appreciate you taking the time to leave this wonderful review for our team at Cadley Hill View. Our team is dedicated to ensuring residents enjoy an aspirational lifestyle, so it's great to hear that your dad is taking advantage of the nutritious meals and varied entertainment program in the home. Thanks again!


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Review from Lily W (Granddaughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice place. They look after my grandad very well and help him whenever he needs it.

Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill View

Thank you for your review. We will be sure to pass on your kind words to the team.


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Review from J H (Grandson of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First time visiting my grandma since arriving at the home eight weeks ago. Very impressed with the facilities and the staff. Everyone seems to show genuine care for her well-being, are polite, friendly and no request seems too much. Over the eight weeks since being here, my grandmother's health appears
to have genuinely improved and she seems very happy with her choice.

Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill View

Thank you for leaving this kind review. We're so proud of the team at Cadley Hill View who always put our residents at the heart of everything they do. We're pleased to hear that your grandma is healthy and happy in the home. Please stop by for a visit anytime, our doors are always open!


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Review from Chris W (Relative of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt entered Cadley Hill View Care Home earlier this year but sadly passed away on 9th October. Whilst at the residence, she received compassionate, dignified and professional care and I want to thank all the staff involved during the last few months of her life. My aunt could not have been in a
better environment to spend her last days.

Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill View

Thank you for taking the time to leave this lovely review for Cadley Hill View during what must be a very difficult time for you and your family - please accept our deepest sympathies. We are so proud of our team at Cadley Hill View who put their residents at the heart of the home and we are pleased that this shone through during your aunt's stay with us. Should you need any further support, do not hesitate to get in touch and please know that you will always be welcome at Cadley Hill View.


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Review from Jacqueline W (Daughter of Resident) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Cadley Hill View Care Home for two weeks respite. Despite being quite reticent about going, as it was the first time she had been to a care home in her 100 years, she absolutely loved it. It is an amazing homely atmosphere and all the staff made her so welcome and were always on hand
to make her feel comfortable. As a family, we were thrilled that we have found such a wonderful care home that looks after our mum/granny/great-granny so well. Mum is already looking forward to going again as everyone was so kind to her.

Reply from Terri Kidd, PR Executive at Cadley Hill View

It’s so lovely to hear that your mum loved her stay with us at Cadley Hill View, thank you for leaving this kind message for the team. We’re glad you and your family are happy with the care your mum received in the home, and we look forward to welcoming her back into the home as part of the Cadley Hill View family. Don’t forget, our doors are always open if you want to pop by for a cuppa!


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Review from E M (Daughter of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used the respite service of Cadley Hill View Care Home so that we could take a family holiday. My dad was well looked after by all the staff and seemed happy when anyone visited. The only criticism I would have is on the day we arrived, we were left to our own devices and felt like we needed someone
there to guide us through settling in.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for your feedback. We're so glad that you feel your dad was well looked after by our care team and felt happy in the home. Please know that we take all feedback seriously and are dedicated to making the moving-in process as stress-free as possible for our residents and their families. We'll be sure to look into this concern to ensure that our process is reassuring for all new residents and families. Should you wish to discuss your experience with the home, our home manager would be happy to set up a meeting with you. Thanks again!


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Review from Wendy M (Daughter of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are genuinely interested in my mum's care. They have been very supportive and listened to my mum's needs. Great staff.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for your review. We really appreciate you taking the time to leave such great feedback for our team at Cadley Hill View and we are sure your mum will continue to enjoy living with us. Thanks again!


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Review from Jill D (Daughter of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is having respite care for two weeks and is very happy and well cared for at this care home.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for leaving this feedback for Cadley Hill View. We’re so glad your mother feels happy and well cared for with our team in the home and hope she continues to enjoy our wonderful facilities.


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Review from Andrew D (Son-in-law of Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was very apprehensive to go into a care home but was soon put at ease with how the staff and residents accepted her.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for taking the time to leave this great feedback for our team at Cadley Hill View. It’s lovely to hear that your mother-in-law felt welcomed into the home – we hope she continues to enjoy living with us.


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Review from E S (Friend of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff so helpful and will go that extra mile to make sure that the residents' health and happiness are paramount. Can't praise this home enough. A very welcoming place to visit, and the staff and residents are very happy, I really feel the warmth when I come here.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for your review. It’s so important to our caring team at Cadley Hill View that our residents feel happy and settled and that their visitors always feel welcome. We hope you continue to enjoy your visits to Cadley Hill View. We’ll be sure to pass your message on to the team.


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Review from C Y (Friend of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a lovely and friendly environment for my friend to live in. He moved here about eight weeks ago and is so much happier than where he was before.
The staff are always very approachable and know the residents' needs.

Reply from Terri Kidd, PR Executive at Cadley Hill View

We really appreciate this lovely feedback for Cadley Hill View - we’re extremely proud of our care team at the home and their dedication to our residents’ well-being. We’re so glad you feel your friend is happy in the home. Thank you!


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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Cadley Hill View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Cadley Hill View is calculated as follows: ( (418 Excellents x 5) + (75 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 503 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cadley Hill View is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (4)

David

David Godrich

Job Title: Home Manager

Joined: 2023

David is the Home Manager at Cadley Hill View.


Julie

Julie Pritchard-Gordon

Job Title: Activities Coordinator

Joined: 2024

Julie is one of the Activity Coordinators at Cadley Hill View.


Emma

Emma Hines

Job Title: Activities Coordinator

Joined: 2023

Emma keeps the residents entertained at Cadley Hill View Care home.


Stacie

Stacie Weaver

Job Title: Area Director

Joined: 2018

Stacie has worked with Ideal Carehomes since 2018 and was previously a Home Manager at two of our homes before moving into area management.