Cadley Hill View

121 Darklands Road, Swadlincote DE11 0PQ
Submit a Review
9.8 83 Reviews
  • Cadley Hill View, Swadlincote
Cadley Hill View care home in Swadlincote is a friendly, home for people requiring care and support.

Trained staff cater to residents' individual needs and interests.

Residents can enjoy socialising in the dining areas, lounges, cinema room, vintage tearoom, lovely garden and panoramic Sky Bar.

Show Cadley Hill View on the Map

Care Provided by Cadley Hill View

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • David Godrich (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cadley Hill View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Cadley Hill View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Cadley Hill View has plenty of on-site parking for visitors and relatives.


Cadley Hill View Reviews (83)

Total of 83, showing 61-80
9.8

Cadley Hill View has a Review Score of 9.8 (9.811) out of 10, based on 43 reviews in the last 2 years. Over all time Cadley Hill View has 83 reviews.

Overall Experience

  • 76
  • 6
  • 1
  • 0
  • 0

Date Published

83
10
20
43
40

Review from Les B (Son-in-law of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was very well cared for by all the staff. The home is lovely, and my mother-in-law settled in quicker than we imagined she would, and she was very happy there. I would highly recommend the home. Unfortunately, my mother-in-law wasn’t there long, but she was cared for beautifully, right
till the end.

Reply from Terri Kidd, PR Executive at Cadley Hill View

We can't thank you enough for leaving this glowing review. It's great to hear that your mother-in-law felt happy and cared for at Cadley Hill View. We hope you and your family still feel welcome in the home - please don't hesitate to get in touch should you need any further support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to stay in June for two weeks of respite. Initially, she was reluctant to go, having never been before, but once there, the staff put her at ease. Mum was extremely happy at Cadley Hill View, her room was very comfortable, and the staff were very friendly and kind to her. Mum enjoyed the activities
whilst there. It was also her 90th birthday, and the staff put on a birthday tea for her, which went down very well. Thank you, Cadley Hill View.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for your lovely comments about Cadley Hill View. We’re extremely proud of our care team at the home and their dedication to making our residents feel safe and happy. It’s great to hear your mum enjoyed the activities at the home, and we hope she had a wonderful 90th birthday! Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Samantha B (Granddaughter of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a truly amazing home. A beautiful and homely feel. From the moment you walk into the home, you are welcomed with open arms and feel a part of the family. The staff are absolutely amazing. Friendly, attentive, just amazing. Nothing was ever too much trouble. They are an absolute credit to the home,
each and every single one of the staff. The care my nanna received was exceptional and I truly believe you made my nanna’s final days that little bit better for her. My nanna settled into the home very quickly and was very happy there. I would 1000% recommend this home.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for taking the time to leave this lovely review. The care team at Cadley Hill View are dedicated to giving the best care to our residents, so it’s heartwarming to hear that your nanna was comfortable during her stay with us. We’re so grateful for your recommendation – we’ll be sure to pass on your kind words to the team at the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Matt B (Grandson of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is absolutely brilliant. All The staff are caring to both the residents and families. The care home itself is spotless and very well-designed. I would recommend this care home to anyone. Thank you very much for looking after my nanna, you have all done a brilliant job.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for leaving these kind words for our care team at Cadley Hill View – they will be thrilled to hear your recommendation. The well-being of our residents is our care team’s first priority, so it’s great to know you are pleased with the care provided to your nanna. We’ll be sure to pass your message on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chloe M (Granddaughter of Resident) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so lovely and make you feel welcome and looked after my nanna so well and treated her like she was a part of the family and treated us like family too and let us come and see her when we want to.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you so much for your review. Our care team at Cadley Hill View go above and beyond for our residents to create lasting memories for them and their families. We’re glad to hear you felt part of the Cadley Hill View family. Thank you, again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine B (Daughter of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and professional. Nothing is too much trouble. All staff treat my mum with care and respect. I would definitely recommend the care home. They also treat family members with care.

Reply from Terri Kidd, PR Executive at Cadley Hill View

It’s great to hear such a lovely recommendation for our care team at Cadley Hill View, thank you! The care team will be so glad to hear that you feel your mum is well-cared for and respected – we hope you both feel a part of the Cadley Hill View family. We’ll be sure to pass along your message to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P L (Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I celebrated my 90th birthday during my stay here. The most wonderful tea party - birthday cake etc. had been arranged and my family invited - all a great surprise for me. A day I shall remember and treasure. Like everything here, much thought is given to everyone's comfort and the staff call you by
your name as soon as you arrive, which makes you feel at home. Could not wish for anything better.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for your review. We hope you had an amazing birthday with our team at Cadley Hill View – it sounds like you and your family had a fantastic day! Our care team consider everybody in their home as family and love to go above and beyond to create lasting memories for our residents. Thank you, again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marie T (Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and make you feel at home. A most lovely and kind set of people. I am very appreciative of them.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you so much for this lovely review. The care team at Cadley Hill View go above and beyond to help our residents feel safe and happy, so it’s great to hear that you feel at home. We hope you continue to enjoy living with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter T (Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent as a care home, friendly, clean and comfortable. Better than most. Staff are very helpful (exceedingly so). Food is tasty and variable menu. Thank you for the care.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for leaving the care team at Cadley Hill View this kind feedback – they will be thrilled to hear that you are happy with the care in the home. We’ll be sure to pass the message along to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan W (Daughter of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are very welcoming and caring. My dad couldn't be in better hands.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for your review. We really appreciate you taking the time to leave such great feedback for our team at Cadley Hill View and we hope your dad continues to enjoy living with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie M (Daughter of Resident) published on 4 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant care home and brilliant staff, nothing is too much trouble, they really are looking after Mum. She seems to have settled in the home really well and it is very easy for visiting. Would highly recommend.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for this kind recommendation. Our team at Cadley Hill View will be thrilled to hear that you and your mum are pleased with the care they’re providing and we’re so glad you enjoy visiting the home. Thank you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra F (Daughter-in-law of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous place. Very modern and new. Staff we've encountered so far have been very helpful (in fact, absolutely brilliant). Mother-in-law absolutely loves it here. Organised activities are regular and well thought out. Food is fabulous, privacy when you want it, company when you need it. Highly recommend
this place without hesitation.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for taking the time to review our home and for your kind words. We are so happy that your mother-in-law is thriving with our care team at Cadley Hill View and is taking advantage of the wonderful food and activities on offer. We will be sure to pass on your comments to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve H (Son of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mum first went into the care home it was as new opening. All the staff were very nice. But as time went on the price went up. As it was a large sum from the first time of going in, as my mum could not do anything but just stay in her chair, so we had to get her into a nursing home as you could
not look after my mum anymore but I need to say the stay was very good.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you for leaving this review. We’re sorry your mum wasn’t able to stay with us at Cadley Hill View but we appreciate you taking the time to leave this positive feedback for our care staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P J (Son of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well this home is beyond your wildest dreams, it is clean, spacious and very well thought out. Mum has a wonderful room with an en-suite wet room and access to the garden, she loves the cinema and the pub and always comments on the varied activities that are on daily. The staff there are so caring and
compassionate and absolutely nothing is too much trouble, the fees are a little on the high side however everything is included, even a glass or two of wine at every meal. A big thank you to you all, Mum is settled, happy and very well cared for.

Reply from Terri Kidd, PR Executive at Cadley Hill View

Thank you so much for your review, we really appreciate your feedback. At Cadley Hill View, our team is dedicated to making sure that residents maintain an active lifestyle and that all of their needs are met. We’re so glad to hear your mum is enjoying what our care home has to offer and is happily settled in. Thank you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David C (Friend of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to see the home on the open day leading up to the opening in December 2021. My friend immediately said how lovely the place is and met many of the staff.
Residence was taken in December and she has not looked back. She has met lovely friends and has a lovely time, it is excellent and as it
is all new the atmosphere is different to many other care homes. Her thinking and day to day care are exceptional. Thank you.

Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for taking the time to share your experience of Cadley Hill View and for your kind words. It is wonderful to hear how well your friend has settled into life and Cadley Hill View and lovely to hear she has made some new friends. I will be sure to pass on your kind words to the team at Cadley Hill View. The team will be delighted to receive your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Daughter of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home. Friendly, professional staff. I thought it would be very difficult to get my dad to move into a care home and I thought it would be difficult for me to leave him in one. However, due to the very high-end finish to this home, Dad didn’t realise it was a care home. This made it easy for
me to leave him as he was so happy.

Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for taking the time to review Cadley Hill View. We appreciate that the transition into a new home can be very difficult but it is great to hear how well your dad has settled in. We pride ourselves on providing purpose-built, luxury facilities which have a homely, welcoming feel. I will be sure to pass on your kind words to the team at Cadley Hill View.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian W (Son of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very welcoming and helpful to visitors, accommodating the visit to suit my mother (resident). Staff manage, assist and entertain the residents very well in an endeavour to ensure their comfort and wellbeing. Keep relatives informed of any changes or needs of their resident's relatives.
Overall, I think it would be difficult to find a better residential him for my mother.

Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for sharing your experience of Cadley Hill View. It is lovely to hear how supportive and welcoming the staff have been to both yourself and your Mum. We are extremely proud of our staff team and their dedication to providing the highest quality care. I will be sure to pass on your kind words to the team at Cadley Hill View.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D B (Respite Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is new, warm, comfortable and safe. Residents can come and go as they wish and can be private or sociable. The food is good and I can honestly say that the chicken pie is the best I have ever tasted. The management and staff are helpful, kind, sympathetic and committed to helping their residents.

I have stayed in three other care homes and they have not been in the same class as Cadley Hill View Care Home. This stay is the first time that I have been able to ring for attention and someone has arrived within a couple of minutes every time.

Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for taking the time to share your experience of Cadley Hill View. It is wonderful to hear you have had such a warm welcome and that you are enjoying living with us here at Cadley Hill View, especially the delicious meals on offer. We pride ourselves on having attentive, dedicated staff and it is great to know that you are receiving all the care and support you require. I will be sure to pass on your kind words to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth H (Friend of Resident) published on 9 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing has been too much trouble for the staff. They have been most obliging in all respects.
The facilities are beautifully clean and the decor creates a calm, tranquil atmosphere. The residents enjoy a range of activities on offer. The care is exceptional.

Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for sharing your experience of Cadley Hill View. It is lovely to hear how supportive and welcoming the team have been, we are very proud of our staff team and their dedication. I will be sure to pass on your kind words to the team at Cadley Hill View.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D B (Son of Resident) published on 9 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has advanced Parkinson's and my mum needed a rest. We have all been so impressed with everyone at Cadley Hill View Care Home. My dad feels safe which means my mum can actually relax. Absolutely brilliant! Thank you so much.

Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for your review of Cadley Hill View. It is great to hear your father has settled in well to life at Cadley Hill View and wonderful to know both you and your mum have peace of mind that your dad is safe and well. I will be sure to pass on your kind words to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Cadley Hill View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Cadley Hill View is calculated as follows: ( (418 Excellents x 5) + (75 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 503 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cadley Hill View is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

David

David Godrich

Job Title: Home Manager

Joined: 2023

David is the Home Manager at Cadley Hill View.


Julie

Julie Pritchard-Gordon

Job Title: Activities Coordinator

Joined: 2024

Julie is one of the Activity Coordinators at Cadley Hill View.


Emma

Emma Hines

Job Title: Activities Coordinator

Joined: 2023

Emma keeps the residents entertained at Cadley Hill View Care home.


Stacie

Stacie Weaver

Job Title: Area Director

Joined: 2018

Stacie has worked with Ideal Carehomes since 2018 and was previously a Home Manager at two of our homes before moving into area management.