Louth Manor Care Home

Legbourne Road, Louth LN11 8ES
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9.6 21 Reviews
  • Louth Manor Care Home, Louth
Louth Manor is a luxury care home which provides residential and dementia care for permanent, respite and day care stays. The facilities include an in-house bar, a full beauty salon and hairdressing room, cinema and terraces from each floor. The facilities will be used on a daily basis by visiting friends and family, and in a varied 7 days a week activities programme. The Home is on a 1.5 acre site to allow large gardens, with a bowling green, allotments and private seating areas.

All the bedrooms are large, with some premium bedrooms of over 20sqm each, and all include a full ensuite wet room. The ground floor bedrooms include doors out to private patio areas. There are 4 premium suites which all have their own kitchenettes or lounge areas, and have been specially designed for couples/siblings but can be used individually also.

With the majority of Yorkare Homes care facilities being awarded an Outstanding rating by CQC, the same level of care will be provided at Louth Manor.

The care home is situated on Legbourne Road, and is well placed for easy access into Louth town centre and is walking distance to Louth Garden Centre.

Care Provided by Louth Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Lucy Blackburn (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 3

Funding & Fees Guide for Louth Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
  • (these prices are only a guideline, please contact Louth Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 21, showing 1-20
9.6

Louth Manor Care Home has a Review Score of 9.6 (9.570) out of 10, based on 14 reviews in the last 2 years. Over all time Louth Manor Care Home has 21 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

We all want the best care for our loved ones, and, in choosing a care home we might first be attracted to the many facilities, the luxury rooms, the restaurants etc. Louth Manor certainly has all of these.
But, in truth, life is a bit more complex than that, and what we really want for our loved ones
is care love and protection when they are feeling vulnerable, a feeling of belonging, interaction and interest, in effect, a home from home.
My wife has been a resident in the Haven wing for over two years, and I visit almost every day, so I see most of what happens. No, it's not always perfect, but mostly it's very good and always the staff care for the residents in a respectful, professional, and loving manner. Just as you would at home.

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Overall Experience  Overall Experience 5.0 out of 5

Can't speak too highly of the care and staff at the home. Always welcoming.
The rooms always look neat clean and tidy. The notice boards seem to be kept up to date with varied and various activities. My aunt seems very happy.

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Overall Experience  Overall Experience 5.0 out of 5

I had a wonderful three-week stay at Louth Manor. Just perfect. Thank you all.

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Overall Experience  Overall Experience 1.0 out of 5

Disgraceful, they are incompetent and are not safe to be looking after people! Medication needed not given, running out of the same heart medication twice in a week and giving dangerous medication that should not have been given as not chasing up information from doctors.

Reply from Lucy Blackburn, Home Manager at Louth Manor Care Home

The issues above were due to a mistake in the information provided by the GP practice and were rectified as soon as this was identified. We receive very positive feedback, as shown on this page, about the high level of care provided at Louth Manor.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent home, friendly helpful staff at all levels. Couldn't have found a nicer place for Mum.
The facilities are outstanding and the rooms are spacious and light. The meals are nutritious and well-cooked and the residents all appear to have a good bond. Management have been patient and supportive
of Mum.

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Overall Experience  Overall Experience 5.0 out of 5

Staff always pleasant and helpful, always willing to discuss any problem that arises. Home is well set out and easy to negotiate.

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Overall Experience  Overall Experience 5.0 out of 5

Always helpful and obliging, my mother is truly well looked after, staff always on hand to help, personal care very good too.
Facilities are excellent, food choice good, staff always smiling and happy.

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Overall Experience  Overall Experience 5.0 out of 5

My friend came into the care home as one of their first residents when they opened.
From day 1 she has been so happy here, very settled and pleased with the care and surroundings.
My friend has very high standards and all aspects have been reached at The Manor Care Home.
When I visit from walking
through the door to leaving the staff are so courteous and welcoming.
I have been to view events here with my friends and I am overwhelmed at the effort that goes into entertaining the residents.
I regularly join in the exercise mornings which are such fun, certainly get the residents moving.
I would recommend The Manor to all friends and family, a truly wonderful care home with delightful, dedicated staff.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Louth Manor since February and is very well looked after by all staff, such as carers, managers, housekeeping, catering and the activity team. It has taken her a while to settle, but everyone has been caring, patient and supportive. She enjoys the food and mixing with other residents,
especially when taking part in the activities that are organized every day.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was in another care home and I was in a state of constant worry, I have never felt like that since she moved to Louth Manor. My mum has dementia and I moved her to Louth Manor because it did not look or feel like any other dementia unit I had seen. My mum has genuinely never been looked after
better than she is now. The staff and management are always so helpful and put me at ease, knowing my mum is being looked after.
The home is beautiful, the food is great, the activities are tailored for all the residents and I would not have her anywhere else.

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Overall Experience  Overall Experience 4.0 out of 5

Mum came here with weightloss, Alzheimer's, and increasing mobility frailty issues. Since Nov. 23, she's gained weight, is happy, healthy, and clean.
She engages in fitness in the morning, many differing activities, and eats well.
She goes on day trips. Plus family activities are provided. I'm so
happy she's here and would encourage anyone to consider Louth Manor.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been with Louth Manor Care Home since early January. If anyone said to me that she would look as she does and be as she is, I might have said 'get on with you!' The care and attention to detail is second to none. Her whole being has been transformed for the better and the staff do an incredible
and dignified job. Five stars plus.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to the home at the beginning of 2023 in very poor health, having lived independently all her life. She was unable to look after herself and was in need of full-time care. We chose Louth Manor Care Home as it was undoubtedly, in our opinion, far superior to any other home in the
area. Since becoming a resident, Mother's health and well-being have improved beyond recognition and she now enjoys the high standard of fellowship and involvement within her new home.

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Overall Experience  Overall Experience 4.0 out of 5

In most respects, Louth Manor is very good and excellent in others. It is very comfortable with excellent facilities, and (subject to the comment below) the staff are friendly, helpful and respectful. However, staff shortages sometimes have a negative effect, for example, lateness in delivering drinks/food
and medication. Generally, though we are very pleased and very thankful that our parent is being so well looked after.

Reply from Jonathan Garton, Operations Director at Louth Manor Care Home

Thank you for your kind words. Our staffing levels have now increased and our management team will resolve the issues described asap.


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Overall Experience  Overall Experience 5.0 out of 5

It was very difficult having to put our mother into a care home. There were no rooms in the home closest to us but we are all very happy with Louth Manor Care Home. The home is very clean and has a very homely feel. The residents are treated with dignity and respect and even the relatives are made to
feel as if they are part of an extended family. All of the staff (irrespective of their role) are wonderful and try their best for the residents.
They may not get everything right all of the time but they do try.
Unfortunately, our mother does not often participate in activities.

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Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the care my husband receives at Louth Manor. The team is excellent, and management is very hands-on and always available. The environment is first class - comfortable rooms, beautiful lounges and lovely outside space. My husband is very settled, and I can relax knowing he is in
very safe and caring hands.

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Overall Experience  Overall Experience 5.0 out of 5

My father went into full-time care last June with dementia/Alzheimer's. The staff are amazing, and we cannot fault anything. The home itself is very high quality (more like a hotel feel). I love the fact that there are no closed doors - we are free to visit him whenever we want, unlike some other care
homes where you have to make an appointment. We know he is being very well looked after, and I would definitely recommend Louth Manor with no hesitation.

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Overall Experience  Overall Experience 5.0 out of 5

Very good food. Helpful staff. The hairdressing facilities are very good. Comfortable in every way and beautifully decorated and furnished throughout. Couldn't be better. My sister looks very well and has settled well.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Louth Manor all do amazing work. I am so pleased that my mum has got a good team around her. Thank you to everyone at Louth Manor for everything you do for my mum. It is very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Moved my father here after severe declining standards in his previous care home. Though I appreciate this is a new home and standards should be good so as to promote the home itself the difference is just amazing. I cannot praise the standard of care and staff enough. Please may this continue.

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Current Review Score: 9.6 (9.570)

Overview of Review Score

The Review Score of 9.6 (9.570) out of 10 for Louth Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Louth Manor Care Home is calculated as follows: ( (137 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 168 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.903 Points relating to the number of positive Reviews for Louth Manor Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 13 Positive Reviews ÷ 14.4 = 0.903

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Louth Manor Care Home

What types of Care is Louth Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Louth Manor Care Home provide?

Palliative Care, Day Care & End of Life Care are other types of care provided.

How many Rooms does Louth Manor Care Home have?

There are 72 Single Rooms.

What are the Facilities & Services at Louth Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Louth Manor Care Home to the centre of Louth?

1.0 mile(s) as the crow flies, distance by road may be significantly further.