Cottingham Manor Care Home

Harland Way, Cottingham HU16 5TA
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9.9 26 Reviews
  • Cottingham Manor Care Home, Cottingham
Cottingham Manor is situated near the centre of Cottingham and provides both residential and dementia care, for both permanent and respite stays.

The Home includes Yorkare Homes' usual facilities, including an in-house bar, a full beauty salon and hairdressing room, cinema, private dining room and terraces from each floor. The facilities are used on a daily basis by visiting friends and family, and in a varied activities programme. The Home is on a 1.6 acre site to allow large gardens, with a bowling green, allotments and private seating areas. Dementia care is provided in the specialist Haven unit, which is described as a 'Home within a Home'.

All the bedrooms are large, with some premium bedrooms of over 20sqm each, and all include a full ensuite wet room. The ground floor bedrooms include doors out to private patio areas. There are 2 premium suites which all have their own kitchenettes or lounge areas, and have been specially designed for couples/siblings but can be used individually also.

The care home is located on Harland Way, not far from Cottingham Parks Golf and Leisure Club and the village centre.

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Care Provided by Cottingham Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Casey Rorks (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (67)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022

Funding & Fees Guide for Cottingham Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
  • (these prices are only a guideline, please contact Cottingham Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cottingham Manor Care Home Reviews (26)

Total of 26, showing 1-20
9.9

Cottingham Manor Care Home has a Review Score of 9.9 (9.887) out of 10, based on 25 reviews in the last 2 years. Over all time Cottingham Manor Care Home has 26 reviews.

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Review from A C (Daughter-in-law of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There needs to be a system for providing dishwasher clean mugs in the sitting room. Currently they are being washed in a hap hazard way. There is washing up liquid and no brush to wash up with. It is therefore now an infection control issue. There should be somewhere to collect dirty mugs so they are
not reused. Also there are no teaspoons. I am aware they seem to disappear in care environments. However they need replacing otherwise burns are a risk when taking teabags out of mugs.

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Review from A H (Respite Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We enjoyed five weeks of respite care by very kind staff who were friendly and hard working. Our stay was most comfortable and it was a pleasant experience.

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Review from Nancy R (Friend of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend, who has dementia, recently moved into this home as she no longer able to manage at home by herself. The staff very quickly won her over by their kindness and friendly nature and she has settled in well. She has all the company she desperately needed and the privacy of her own beautiful room
when she wants to be by herself.
The home itself is like a cruise ship that doesn't move. The decor is of a very high quality.
My friend joins in the activities on offer and has made some new friends.
The staff go out of their way to make me feel at home when I visit.

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Review from Clifford L (Friend of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Cottingham Manor on behalf of a neighbour and was astonished by the quality and presentation of this excellent facility. A fully functional range of in-house services served by pleasant personnel. We would have no concerns in recommending this care home to any interested parties.

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Review from Lynn B (Daughter of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who is 89 and recent had a stroke, went to stay at this excellent care home for a weeks respite. The staff were all excellent providing professional care whenever needed. The food was first class with both choice and quality. The home provided a range of interesting and varied activities, which
are enjoyed by all, and the staff encouraged mum to participate too in all of them which is extremely pleasing for us. The cleanliness and the appearance is, in our opinion, to the equivalent of a five star hotel and we therefore had no reservations, worries or concerns at all about my mum staying here. When going away myself for a weeks break, I had absolutely no concerns or worries about my mum's health, happiness and welfare while staying albeit briefly. All in all a five star care home.

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Review from Wendy H (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently moved to Cottingham Manor. He initially went for a week's respite care whilst I was on holiday, but then asked to return. Staff were happy to accommodate him on respite again, initially for 3 weeks, extended to 6, to allow him to settle and be ready to make the decision to stay permanently.
There was no pressure placed on us to make the decision. The care staff are excellent - they got to know Dad very quickly and their approach is professional, friendly and supportive. The surroundings are lovely - it feels more like a hotel than a care home. It is clean and tidy at all times. There is a regular and varied programme of activities which residents can participate in if they wish. I am confident that Dad is safe and well-cared for.

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Review from C G (Daughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cottingham Manor made the last few months of my Mothers's life comfortable and safe. She enjoyed the food and loving care from the staff. The atmosphere was friendly and calm. The Haven staff go the extra mile with their patience and treat the residents as valuable individuals. Would highly recommend
this care home.

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Review from Fiona J (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The ambience of Cottingham Manor is like that of a 5-star country hotel. The care is exemplary, particularly on The Haven, the dementia floor. Here, my father was brought back from death's door on his return from hospital and lived well for another 5 months. During that time the staff supported him
(and me) wonderfully, and at his end, they were often by his side holding his hand and talking to him. I cannot thank them enough for the loving care they provided for him throughout his stay.

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Review from Lesley L (Daughter of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father initially went into Cottingham Manor for respite care after a long stay in hospital, we had to find somewhere very quickly and it was a very worrying time. The team at Cottingham Manor were fantastic, they took all our worries away. When Dad first went into Cottingham Manor he needed assistance
with all aspects of personal care but the manager and her team showed such determination in helping Dad regain his quality of life. Dad eventually became a permanent resident making friends, enjoying the warm friendly atmosphere and he didn't have to go back to the hospital again - all his needs were taken care of in a safe happy environment. The people at Cottingham Manor were like Dad's second family and we will be forever grateful to them.

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Review from Christopher H (Son of Resident) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad moved into Cottingham Manor Care Home in January 2023, having become immobilised through a spinal cord compression caused by bone cancer. From the moment he arrived, we knew he had found a home from home. A place where not only his every need was tended to by the most caring team, but also the
needs of our mum who was made to feel incredibly welcome every day she visited. She was able to stay with Dad for as long as she wished and, like Dad, soon became part of the family at Cottingham Manor. Dad lived for another 12 months. We are all grateful for his extra year of life which was made special, in no small part, thanks to the professional care and attentiveness he received. The team are the most professional of carers, in every regard. In his final days, they were supportive and ensured everything was done to make Dad feel comfortable and pain-free. If you have a relative in need of respite or residential care, you won't find a more reassuring care home than Cottingham Manor.

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Review from Jenny E (Wife of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Cottingham Manor for the last six months of his life. The care he received was excellent. The staff were friendly, cheerful and caring. The food was lovely. His room was large and well furnished and clean. We were always made welcome and I visited nearly every day with our little dog.
I am so pleased that, as he couldn’t be at home during that time due to the care he needed, that he was in a lovely place like Cottingham Manor.

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Review from Shirley S (Respite Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If you need to go into a care home, you couldn't do any better.

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Review from Truusje B (Partner of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so lucky, that my partner was able to stay at Cottingham Manor when he could no longer care for himself.
We were very concerned because his daughter and I lived too far away to be with him daily.
All our worries were taken away, he came into a warm environment, like a family and we were
part of it too.
What they did for my partner a for us was beyond expectations and from high quality.
As a result, he was able to live longer, more pleasantly and feeling more safe than expected.
We are very grateful to all the people who make Cottingham Manor such a safe, warm and fantastic place.

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Review from Louise B (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad initially went into Cottingham Manor for a few weeks whilst Mum had her new hip. Life took a turn for him when he had a medical incident in March 2023. This incident meant he really could not come home and he, and we, had to come to terms with the fact he was heading for long-term care in a care
home environment. All of the staff were all superb in the care of my dad. He knew he couldn't come home, he was not happy about it, but he was happy to be at Cottingham Manor. He did not mix with other residents, taking all his meals in his room - they took the time to stop and chat with him knowing that sometimes theirs was the only face that he might spend any time with that day.
Dad sadly passed away in September, the day is etched in my memory, as the staff were truly saddened at his passing. They had embraced us as a family and they, by extension, almost became part of our family. A few of them also came to Dad's funeral, and this really meant so much to us.

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Review from J S (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and I can't thank Cottingham Manor Care Home enough for the most amazing memorable day when Mum celebrated her 100th Birthday. The staff were amazing, I know I can't name them, but they know who they are. We will never forget what a wonderful day Mum had and how special she was made to feel. As
a family, we have wonderful memories to treasure forever, thank you.

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Review from John H (Son of Resident) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a large stroke and an extended hospital stay, Mum moved into Cottingham Manor at the end of September.
Mum tells me that everyone is lovely and has her best interests at heart and that everyone learns from each other so that the transition from independent living to requiring help is smooth
and seamless.
Mum has told me on a number of occasions that she feels safe and well looked after, so much so that it feels like they’re all one big family there.
From a son's point of view, it’s been a pleasure to work with the Cottingham Manor staff, from the carers to management, really helpful and really friendly and if they don’t know an answer to a question there and then, I’ll know the answer very quickly. The staff, at all levels, are a pleasure to deal with, so thank you to you all, you have made this a home for Mum and very easy for me and my family to deal with the home, Mum and her needs.

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Review from C L (Stepdaughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather moved to Cottingham Manor after previous care home services were found to be grossly inadequate. He has a diagnosis of dementia. The changes that have been seen since he moved in, in his health, his appearance and his communication skills has been truly amazing. Cottingham Manor is a well
organized residential care home that is meeting all his needs, physical and emotional. I am able to relax now knowing that he is safe and well cared for and that I will be made aware of any problems that arise. I feel involved in all decisions that are made as is my stepfather. The staff are caring and compassionate, despite his behaviour that can at times be challenging. He is taking part in activities and is enjoying being taken out on visits.

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Review from Brian N (Son of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Expensive, but worth it. The home is purpose-built and has the feel of a hotel. The rooms have their own toilet facilities. The staff are friendly and always helpful.
My mother has been a resident there for a year now.
Room cleaners come around regularly. The resident medical staff ensure Mum gets
her pills as and when needed. There are hairdressing facilities, and laundry is done regularly.
Daily activities and occasional trips out are also organised.

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Review from J E (Wife of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I made the very difficult decision to put my husband, who has Alzheimer's, into full-time care I looked at numerous care homes. It was only when I visited Cottingham Manor, looked at the facilities and met the staff, I knew I had found the right place. The staff, management, seniors, carers, activities
staff, cleaners, laundry, catering and reception are truly amazing.
The staff not only give outstanding care but the support they give me and my family is invaluable at what is a difficult time for everyone. The care and patience they have for the residents is incredible.
If ever there is something you are worried about, even the smallest of things you just tell someone and they will do their best to sort it out.
Thank you Cottingham Manor for caring for my husband and for the support you give me.

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Review from K G (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has dementia and has been at Cottingham Manor for three months. He arrived in a distressed state after several weeks in the hospital and the staff were consistently kind, thoughtful and patient with him as he has settled in and has been responsive as his needs change. They have built trust
with him and he feels safe and cared for. He has always been very independent so it has been amazing to see him accept help. I have always felt welcome and The Haven is a comfortable place for me to spend time with my dad. His room is homely and attractive and kept beautifully clean by the housekeeping staff. I am very pleased.

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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Cottingham Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for Cottingham Manor Care Home is calculated as follows: ( (261 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 291 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cottingham Manor Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Cottingham Manor Care Home

What types of Care is Cottingham Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cottingham Manor Care Home provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Cottingham Manor Care Home have?

There are 67 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cottingham Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cottingham Manor Care Home to the centre of Cottingham?

1.0 mile(s) as the crow flies, distance by road may be significantly further.