Cottingham Manor Care Home

Harland Way, Cottingham HU16 5TA
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9.9 26 Reviews
  • Cottingham Manor Care Home, Cottingham
Cottingham Manor is situated near the centre of Cottingham and provides both residential and dementia care, for both permanent and respite stays.

The Home includes Yorkare Homes' usual facilities, including an in-house bar, a full beauty salon and hairdressing room, cinema, private dining room and terraces from each floor. The facilities are used on a daily basis by visiting friends and family, and in a varied activities programme. The Home is on a 1.6 acre site to allow large gardens, with a bowling green, allotments and private seating areas. Dementia care is provided in the specialist Haven unit, which is described as a 'Home within a Home'.

All the bedrooms are large, with some premium bedrooms of over 20sqm each, and all include a full ensuite wet room. The ground floor bedrooms include doors out to private patio areas. There are 2 premium suites which all have their own kitchenettes or lounge areas, and have been specially designed for couples/siblings but can be used individually also.

The care home is located on Harland Way, not far from Cottingham Parks Golf and Leisure Club and the village centre.

Care Provided by Cottingham Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Casey Rorks (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (67)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022

Funding & Fees Guide for Cottingham Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
  • (these prices are only a guideline, please contact Cottingham Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cottingham Manor Care Home Reviews (26)

Total of 26, showing 21-26
9.9

Cottingham Manor Care Home has a Review Score of 9.9 (9.887) out of 10, based on 25 reviews in the last 2 years. Over all time Cottingham Manor Care Home has 26 reviews.

Overall Experience

  • 25
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1
Overall Experience  Overall Experience 5.0 out of 5

Dad has dementia and has been a resident for 3 months now. I have been so impressed with the dedication, care and knowledge of all of the staff, at every level. This is on top of the beautiful 5* surroundings. Cottingham Manor is a calm, beautiful, professional, and safe space.

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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful place. It was my husband's first experience with any care home/respite and he was understandably nervous and anxious. All the staff took the time to reassure and make him feel comfortable - including the manager, nurses, care, and domestic staff. As a nurse practitioner myself, I
was very impressed with how friendly and caring everyone was. Would not hesitate to recommend this to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

We moved my mother from another care home to Cottingham Manor in March which was a difficult decision to make but for various reasons, the right time to do it for Mum and the family.
From the first week, we were all made to feel welcome. The staff have been brilliant from the clinical lead, Cottingham
Manor manager and team leader to the wonderful care teams and housekeeping staff. The staff are attentive to Mum's physical and mental health needs as well as socialising. They are kind and thoughtful. Over these three months, Mum has settled well, made new friends and people really look out for her. My sister and I visit and feel like it's a home from home. We are so glad that the big move was absolutely the right one.

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Overall Experience  Overall Experience 5.0 out of 5

Having spent a week in respite care at Cottingham Manor, Mum decided she would like to move there permanently. The staff are attentive to both her care needs and her social needs. All staff (including the kitchen staff) know Mum by name and the care staff all appear very familiar with her care plan,
including her likes and dislikes etc. Pretty much every time I visit Mum says how lovely the staff are. She has gone from a practical recluse in her own bungalow (apart from my visits!) to someone who enjoys and benefits from social interaction with other residents and staff. As a result, not only her physical but also her mental health has undoubtedly improved.
The surroundings are gorgeous - worthy of a 5* hotel, with beautiful art and decorative pieces throughout the communal areas. Rooms are large and airy with plenty of storage space. Mum's room overlooks the front of the building, with seating areas, landscaped gardens and a fountain. Regrettably, there is an unkempt area beyond.

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Overall Experience  Overall Experience 5.0 out of 5

The food is generally good but I feel there should be more fresh fruit on the menu. I am aware that there is fruit on the side but I am not sure if many of the residents know it is there - my husband certainly does not. There seems to be reliance on packets for some of the puddings. There are occasions
when the food is difficult to manage - for instance, jacket potatoes are very nice but difficult to cut up and there is not always a carer with the time to assist.
I do appreciate that there are occasions when staff are thin on the ground due to unexpected shortages; they do a great job and I know more carers have been engaged. Also, agency staff are brought in - some of whom are excellent and some not quite so. I am full of admiration for the love and patience shown by the majority of carers and am greatly aware of the difficulties some residents cause. It is unfortunate that one member of staff has been off work for so long - we miss her and look forward to another member of staff helping her.

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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. The building and facilities are first class, the food excellent but most importantly the staff are amazing. Kind, thoughtful, attentive, and professional. I can't praise them all highly enough. Not only does my mum receive wonderful care but they also support our family at a
difficult time. I can't thank them enough for everything they do and for letting our family relax knowing that my mum's care is of the highest quality.

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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Cottingham Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for Cottingham Manor Care Home is calculated as follows: ( (261 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 291 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cottingham Manor Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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