Priesty Fields Care Home

Priesty Fields, Congleton CW12 4AQ
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9.4 36 Reviews
  • Priesty Fields Care Home, Congleton
Priesty Fields is a purpose built, luxury care home located in the historic market town of Congleton.

The dedicated team provides general residential, nursing and respite care, combining technology and modern design with top-tier care and a premium level of comfort.

The team are passionate about delivering person-centred care for your loved one, whilst empowering residents to maintain as much independence as possible.

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Care Provided by Priesty Fields Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gill Williams (Manager)
  • Admission Criteria
    • Pre-assessment required
    • Ages 18+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (74)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2021
    • Number of floors: 7

Funding & Fees Guide for Priesty Fields Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,284
    • Self-Funded Residential Dementia Care from £1,338
    • Self-Funded Nursing Care from £1,614
    • RESPITE Self-Funded Residential Care from £1,284
    • RESPITE Self-Funded Residential Dementia Care from £1,338
    • RESPITE Self-Funded Nursing Care from £1,614

  • There would be an additional charge for hairdressing and podiatrist.
  • (these prices are only a guideline, please contact Priesty Fields Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • When you arrive, please ring the bell and reception will answer and let you in. Please use the sign in book upon entry and exit of the building.


  • Parking

  • Parking on site


Priesty Fields Care Home Reviews (36)

Total of 36, showing 1-20
9.4

Priesty Fields Care Home has a Review Score of 9.4 (9.402) out of 10, based on 28 reviews in the last 2 years. Over all time Priesty Fields Care Home has 36 reviews.

Overall Experience

  • 18
  • 11
  • 5
  • 2
  • 0

Date Published

36
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28
8

Review from R W (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for over 2 years now. She is safe, cared for and loved. Staff clearly care for all residents and treats them with respect. They show the same care and concern to relatives and friends too. Priesty Feilds has a real community feel to it. I enjoy visiting Mum and chatting with
other residents. I leave knowing that Mum will be looked after.

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Review from J C (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Respite care only. Priesty Fields was chosen as first impressions were that it wasn't like I expected a care home to be. It was clean, bright and welcoming and no 'smell'. Mum was cared for as best able due to her mobility. She did say that the buzzer was not answered when she needed someone. She didn't
eat very well but that was not entirely unusual as she could be quite picky at times. Having been approached by the nurse hopefully that can be remedied. All the staff seemed to be very friendly and approachable. We hope to have future respite placements.

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Review from J S (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is well cared for and the home is well presented and clean. He participates in the activities on offer and socialises with others - which is a huge positive, as he never used to at his previous setting.
It would be of benefit to him if the length of his nails were addressed more frequently (as
he doesn't like having long nails).
It would also help to have a consistent point of contact/key worker who could let me know if Dad needs toiletries bringing in. Or we could effectively investigate/follow up physio or OT requests with etc.

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Review from C B (Son of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is a modern well equipped residence with good quality rooms, kind and considerate staff the food is of variable quality although is being improved. Activities within the home appear limited especially in the area of trips outside the home.

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Review from Raymond S (Husband of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care good but sometimes hard to find when you need them.
Excellent entertainment and partys, staff tries hard to stimulate the residents and will dance with the residents. Some really good carers who hug and kiss my wife. I'm very impressed.

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Review from M B (Wife of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The ratings in the boxes are too limited to give an accurate report, as I would not leave my husband in a care home that did not meet my standards. For example, most of the regular staff are good but there are too many agency staff and some of them do not appear to speak English. There is a new manager
who deserves a chance to put things right. The chef is also new, we are self-funding, at approx £1350 per week, which is why I consider it not value for money.

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Review from M L (Husband of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has now been a resident for almost 12 months. The care staff are excellent, but there is still far too much reliance on agency staff! I sincerely hope and trust that the new management will rectify this. The argument that they cannot afford to pay more is nonsense if they pay agency costs. Unfortunately,
the standard and quality of meals is way below what it was and what is advertised! However, the care given is first class and nothing is too much trouble, dealt with in a warm and friendly manner. Overall, Priesty Fields Care Home has my recommendation.

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Review from David H (Husband of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, very good with very caring and permanent staff but too much use of agency staff. Lunch varies but usually satisfactory. I cannot comment on breakfast or evening meal. Security is almost too good with access to both building, lifts and stairs coded which is very inconvenient.

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Review from I C (Son of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very settled and happy. The staff are amazing across all levels.

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Review from Ian E (Son of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is well cared for and is very happy here.

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Review from E F (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priesty Fields Care Home has become mum's home, we as a family don't see it as a care home, it's more than that. Every member of staff there treat mum like family, so kind, caring and compassionate. This gives us peace of mind that mum is safe and looked after. Any issues or concerns that arise they
are dealt with by higher management and resolved.

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Review from C S (Son of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Excellent facility. Everything looks new and in nice condition. There was an issue with what appeared to be lots of temporary or brand-new staff. This resulted in the care being received wasn't up to scratch.
Poor communication between different functions was observed on a regular basis.

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Review from Douglas B (Brother of Resident) published on 29 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my brother is very pleasurable, the lovely surroundings, the staff and relaxing atmosphere make my brother very happy, he eats well and looks well and that is a priority. Keep up the good work.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for your five star review. It means so much to all of the team to receive such positive feedback.


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Review from Lorne C (Son of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Clean, modern, excellent rooms and cleanliness. Staff are amazing, but desperately short-staffed which has an effect on other things.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to write your review. I will ensure that your feedback is shared with our amazing staff.


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Review from V Y (Sister of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Service very good.

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Review from P G (Friend of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a friend of the resident - he appeared to be happy during his time in the home - able to have a lovely birthday with friends he had invited - a chef provided at his request a cake - lovely food - the use of a private room. Starting on the ground floor he was able to wonder and meet other residents
- either in the lounge or his room and have visitors at all times - coffee etc. always available in the lounge. Moving to the third floor and needing nursing care after a stay in hospital - nothing was too much bother for the staff who coped with his frustration as his illness progressed and he felt unable to do as he had previously. The food and drink provided - difficult to comment - my friend seemed suited and I was not involved with the care costs ie value for money.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to write a review. We are so pleased that you were able to spend time with your friend and celebrate his birthday with him. I will be sure to pass on your comments to our wonderful team.


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Review from David B (Husband of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife came to Priesty for bed rest Oct 2022 having a pressure sore, which is nearly healed now. She is now able to partake in activities which are still limited due to her mobility. The staff and carers always take time to engage with her, but sometimes I do have to mention when things are not right,
usually when agency staff don't know her needs. The meals seem better with a new chef. Overall the nurses keep me informed about her care etc. which I appreciate.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you for taking the time to write a review. We are so pleased with the improvement of your wife's pressure ulcer which is allowing her to participate in the activities within the home.


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Review from A E (Daughter-in-law of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priesty Fields has been an excellent home for our mother-in-law with clean facilities and caring staff. There are regular activities to keep the residents entertained and we are reassured that our relative is well looked after.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to give us your feedback, we really appreciate it. We are proud of our home and the whole team at Priesty Fields are dedicated to delivering the best in care. It means a great deal to receive such lovely feedback. I will be sure to pass on your comments and ratings to the team.


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Review from E H (Daughter of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priesty Fields is an amazing, happy, homely and friendly care home, with a very high standard of care, comfort and cleanliness. The staff are the 'heart of the home' and they constantly put the needs and care of residents first. They have provided Dad with a wonderful level of residential care, that
gives him a feeling of safety and security while still giving him a voice to choose his own daily routine, which allows him to live his life at his own pace. With the added levels of excellent nursing care at the home, Dad's medical needs are taken care of now and will be in the future, giving us the peace of mind that he will never have to move and will always have the care and company of these amazing staff who he has come to know so well. The home not only offers wonderful facilities but also has a dedicated team of activity coordinators who organise fun, interesting, diverse events that can be enjoyed by everyone, whenever they choose with no pressure. We feel that Dad is enjoying 'the very best of care' and are extremely grateful to everyone for their friendship, dedication and hard work.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to review Priesty Fields, and for your lovely comments. Our team are passionate about providing outstanding person-centred care in a happy, caring, welcoming, dignified, safe and homely environment.


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Review from Carole H (Friend of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just visited our two friends and are very impressed with the standard of care. The staff are very friendly, especially two in particular. It is clean and welcoming.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to review Priesty Fields and for your kind comments. We look forward to welcoming you again in the near future.


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Current Review Score: 9.4 (9.402)

Overview of Review Score

The Review Score of 9.4 (9.402) out of 10 for Priesty Fields Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.402 for Priesty Fields Care Home is calculated as follows: ( (184 Excellents x 5) + (100 Goods x 4) + (36 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 328 Ratings = 4.402

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priesty Fields Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (4)

Matthew

Matthew Bell

Job Title: Registered Care Home Manager

Matthew joined Sandstone in January 2025, as manager of Priesty fields. He has2 5 years’ experience in the care sector , mainly spent in management , and has held operational roles and commissioned 2 new build homes in Liverpool , working closely with the council and ensuring a high of service delivery and smooth transitions from homes that needed renovating.

Matthew is now delighted to working closer to home and is keen to implement high standards of care delivery at Priesty field . He is passionate about dementia care and activities and ensuring person centred care is considered and always implemented. He is looking forward to exciting times ahead at Priesty fields and sandstone care.


Hannah

Hannah Blake

Job Title: Non-clinical Deputy Manager

With extensive experience in the care sector, my journey began as a care assistant for Bupa in 2011. Over the course of 13 years, I have gained invaluable experience working across various roles, including management positions in both large-scale and complex operations.

Assuming the role of Deputy Manager at Priesty Fields fills me with immense pride. Collaborating with Sandstone Care, I am thrilled to contribute to providing unparalleled care and support to our residents. It's a privilege to play a part in shaping services and assistance for our elderly community, ensuring they receive the quality of care we would all desire if faced with diminished independence. Witnessing the joy and laughter of our residents is truly the most rewarding aspect of my work.


Joanne

Joanne Hodgkinson

Job Title: Administrator

Joined: 2023

My name is Jo and I joined Priesty Fields as their dedicated Receptionist in July 2023 after working in administration roles for more than 20 years. I am now the home's administrator.


As part of my role within Priesty Fields, I deal with resident finances, any contract-related queries, admissions and discharges. I also look after the staff payroll. I am always happy to help no matter what the task.


My role is to provide support to visitors and family members by making them feel welcome and offering advice and tours of the home. I am also the point for visitors and many residents to come and chat with and I do my utmost best to look after them and their needs.


I love interacting with staff and visitors but most of all the residents, who are very special to me and I treat them like my own extended family.


Emma

Emma Finney

Job Title: Activities Coordinator

Joined: 2021

My name is Emma and I am an Activities Coordinator at Priesty Fields Care Home.


Frequently Asked Questions about Priesty Fields Care Home

What types of Care is Priesty Fields Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Priesty Fields Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Priesty Fields Care Home have?

There are 74 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Priesty Fields Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priesty Fields Care Home to the centre of Congleton?

0.2 mile(s) as the crow flies, distance by road may be significantly further.