Priesty Fields Care Home

Priesty Fields, Congleton CW12 4AQ
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9.4 36 Reviews
  • Priesty Fields Care Home, Congleton
Priesty Fields is a purpose built, luxury care home located in the historic market town of Congleton.

The dedicated team provides general residential, nursing and respite care, combining technology and modern design with top-tier care and a premium level of comfort.

The team are passionate about delivering person-centred care for your loved one, whilst empowering residents to maintain as much independence as possible.

Care Provided by Priesty Fields Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gill Williams (Manager)
  • Admission Criteria
    • Pre-assessment required
    • Ages 18+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (74)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2021
    • Number of floors: 7

Funding & Fees Guide for Priesty Fields Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,284
    • Self-Funded Residential Dementia Care from £1,338
    • Self-Funded Nursing Care from £1,614
    • RESPITE Self-Funded Residential Care from £1,284
    • RESPITE Self-Funded Residential Dementia Care from £1,338
    • RESPITE Self-Funded Nursing Care from £1,614
  • There would be an additional charge for hairdressing and podiatrist.


  • (these prices are only a guideline, please contact Priesty Fields Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • When you arrive, please ring the bell and reception will answer and let you in. Please use the sign in book upon entry and exit of the building.


  • Parking
  • Parking on site


Priesty Fields Care Home Reviews (36)

Total of 36, showing 21-36
9.4

Priesty Fields Care Home has a Review Score of 9.4 (9.402) out of 10, based on 28 reviews in the last 2 years. Over all time Priesty Fields Care Home has 36 reviews.

Overall Experience

  • 18
  • 11
  • 5
  • 2
  • 0

Date Published

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21
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Overall Experience  Overall Experience 5.0 out of 5

This is only the second time here at Priesty Fields and I certainly wouldn't want my husband to go anywhere else. The whole place is amazing, staff very friendly and helpful. All in all I'm very satisfied with the whole package.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to review Priesty Fields and for entrusting us with your husband's respite care. We look forward to seeing you both soon.


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Overall Experience  Overall Experience 4.0 out of 5

I self-referred for 2 weeks because I needed observation when I was discharged from a hospital stay. I was made welcome and enjoyed not having to choose and serve meals for myself at home and having a nurse on site at all times if there had been a problem with my recovery (which there wasn't). The facilities
available were very good.

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Overall Experience  Overall Experience 4.0 out of 5

I came here for 2 weeks convalescent after being in hospital, I had unfortunately broken my leg which is now pinned but non-weight bearing.
I now live on my own having just lost my husband. My youngest son lives nearby and asked if I would come here to be cared for and for peace of mind for him.
He
couldn't have chosen a better place, I have been well satisfied in every aspect and would not hesitate to recommend Priesty Fields. All staff are very professional but really caring, my visitors have been very impressed.

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Overall Experience  Overall Experience 5.0 out of 5

My wife is resident at Priesty Fields in an elegant, modern building both inside and outside. Has adequate parking space. Resident's rooms are large and very well furnished. Interior rooms for hairdressing, a pub, a cinema, a gym, spa and well-stocked library, well trained staff provide excellent care
for residents as required by each individual showing kindness, patience and sympathy. GP visits and on-call. Three meals a day with a choice of dishes plus evening supper. Relatives and friends are always welcome with dog if appropriate.

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Overall Experience  Overall Experience 5.0 out of 5

I would rather be at home. If I can't go home I would rather be here than anywhere else.

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Overall Experience  Overall Experience 4.0 out of 5

It is a home for people with medical issues, not just an old folks home. There are regular nurse rounds and is fashioned after the NHS. Same shift patterns etc.
Due to the economy at the moment the costs to stay at the home have increased to the highest levels they have been. The staff, mostly, are
friendly and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

My sister came to Preisty Fields Care Home on a temporary basis. Whilst a full care package was found, sadly this never happened due to my sister's sudden death in hospital. During the 6 months my sister was at Priesty Fields she was treated with care, compassion, dignity and most of all understanding.
My sister had complex needs which the staff always managed to meet. I cannot thank the staff enough for all they did.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was placed here after being discharged from hospital as there was no vacancies in Warwick.
I can only say she has received excellent care whilst she has been a service user here.
The staff (all) are kind caring people. Would recommend this highly.

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Overall Experience  Overall Experience 5.0 out of 5

I have only good things to say about Priesty Fields. Our mum has been staying here on an assessment plan and is far from home in her eyes. The staff have made her feel better in very difficult times. They are friendly, kind and considerate, and nothing is too much trouble for them. All in all, I can
only say a great big thank you for looking after and caring for our mum in the best way possible.

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Overall Experience  Overall Experience 3.0 out of 5

A comfortable stay at Priesty Fields, but contacting staff for assistance proved difficult as the call button system failed to work on numerous occasions.

Reply from Rishi Sodha, Director at Priesty Fields Care Home

Dear Keith, thank you for your positive comments, and we apologise for the issue with the nurse call system. Our systems have since undergone a complete upgrade, and the issues are now resolved.
Best Wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been living at Priesty Fields since June 2022. She really has settled into life and living here so well, I really had nothing to worry about. The care team, from the manager, nurses and carers, really are like an extended family and treat each and every resident like their own family. Any negative
stereotype of care facilities couldn't be further from Priesty Fields - the whole atmosphere and cleanliness is just brilliant. So happy we found this perfect setting for mum.

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Overall Experience  Overall Experience 5.0 out of 5

My experience at Priesty Fields Care Home has changed immensely since the new manager has come to the home. I feel that every resident is noticed by him, he comes to greet us in the morning and at night when leaving. He knows all the residents names which we feel is delightful considering the short
time he's been here.

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Overall Experience  Overall Experience 5.0 out of 5

As my husband has not been in Priesty Fields long, I am very impressed with the home and all it's facilities. The staff are very helpful and friendly, and the food is excellent. We are still finding our way round the system but are very satisfied with the standard of care.

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Overall Experience  Overall Experience 2.0 out of 5

I would not recommend Priesty Fields. There are not enough permanent staff and the heavy reliance on agency staff means a lack of consistency of care. During the summer heat, there was no air conditioning and there were times when residents had no drinks. We raised serious concerns with the directors
and were assured that we would receive weekly updates on my dad's activities and well-being. This did not happen.


It is a lovely up-to-date building, with all en-suite rooms, and should have been a great choice for us. The few permanent staff are good. They are trying to recruit but the poor management and lack of meeting simple requests such as regular updates mean that I could not possibly recommend this care home. They talk the talk but they do not walk the walk.


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Overall Experience  Overall Experience 5.0 out of 5

I'm very impressed with Priestly Fields. My husband was admitted to hospital and arrived here in an assessment bed. The staff quickly made him feel safe and welcome. They treat him with dignity even though his Alzheimers has progressed. The food is excellent and homemade. I would recommend Priesty Field
as an excellent care home.

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Overall Experience  Overall Experience 5.0 out of 5

My 100-year-old mum moved in 2 months ago. Despite still having full mental capacity and relatively good mobility her frailty meant living at home with steep stairs in an older property was no longer sustainable. After a brief hospital admission, Priesty Fields Care Home came up in conversation as it
had just been completed. We had a visit the next day and immediately fell in love with this state of the art en suite dual registered home from home. With a cinema and launderette, gym, pub and beauty salon we didn't dare get too optimistic as Mum was self funding and was on a budget. We were therefore over the moon that the price for Mum as a care client. It was both affordable, not the higher end of the spectrum for the area and would be providing an outstanding home with state of the art facilities. Two months in and my very exacting and lovely mum is in her element, the staff are wonderful and go out of their way for even the smallest of things to make mum feel at home and safe. Fabulous.

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Current Review Score: 9.4 (9.402)

Overview of Review Score

The Review Score of 9.4 (9.402) out of 10 for Priesty Fields Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.402 for Priesty Fields Care Home is calculated as follows: ( (184 Excellents x 5) + (100 Goods x 4) + (36 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 328 Ratings = 4.402

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priesty Fields Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (4)

Matthew

Matthew Bell

Job Title: Registered Care Home Manager

Matthew joined Sandstone in January 2025, as manager of Priesty fields. He has2 5 years’ experience in the care sector , mainly spent in management , and has held operational roles and commissioned 2 new build homes in Liverpool , working closely with the council and ensuring a high of service delivery and smooth transitions from homes that needed renovating.

Matthew is now delighted to working closer to home and is keen to implement high standards of care delivery at Priesty field . He is passionate about dementia care and activities and ensuring person centred care is considered and always implemented. He is looking forward to exciting times ahead at Priesty fields and sandstone care.


Hannah

Hannah Blake

Job Title: Non-clinical Deputy Manager

With extensive experience in the care sector, my journey began as a care assistant for Bupa in 2011. Over the course of 13 years, I have gained invaluable experience working across various roles, including management positions in both large-scale and complex operations.

Assuming the role of Deputy Manager at Priesty Fields fills me with immense pride. Collaborating with Sandstone Care, I am thrilled to contribute to providing unparalleled care and support to our residents. It's a privilege to play a part in shaping services and assistance for our elderly community, ensuring they receive the quality of care we would all desire if faced with diminished independence. Witnessing the joy and laughter of our residents is truly the most rewarding aspect of my work.


Joanne

Joanne Hodgkinson

Job Title: Administrator

Joined: 2023

My name is Jo and I joined Priesty Fields as their dedicated Receptionist in July 2023 after working in administration roles for more than 20 years. I am now the home's administrator.


As part of my role within Priesty Fields, I deal with resident finances, any contract-related queries, admissions and discharges. I also look after the staff payroll. I am always happy to help no matter what the task.


My role is to provide support to visitors and family members by making them feel welcome and offering advice and tours of the home. I am also the point for visitors and many residents to come and chat with and I do my utmost best to look after them and their needs.


I love interacting with staff and visitors but most of all the residents, who are very special to me and I treat them like my own extended family.


Emma

Emma Finney

Job Title: Activities Coordinator

Joined: 2021

My name is Emma and I am an Activities Coordinator at Priesty Fields Care Home.