Roselea Court Care Home

Randolph Road, Stirling FK8 2AP
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9.9 31 Reviews
  • Roselea Court Care Home, Stirling
Roselea Court is a brand new purpose-built luxury care home situated in the heart of the Stirling community that opened in 2022.

Offering a range of exceptional facilities and the very best in person-centred care, Roselea Court Care Home offers nursing, dementia, residential and respite care in a warm and welcoming setting.

Enquiries are most welcome for new residents to join the Roselea Court community.

Care Provided by Roselea Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Helen Kinnard (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Roselea Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,875 – £1,950
    • Self-Funded Residential Dementia Care £1,875 – £1,950
    • Self-Funded Nursing Care £1,875 – £1,950
    • Self-Funded Nursing Dementia Care £1,875 – £1,950
    • RESPITE Self-Funded Residential Care £1,950 – £1,950
    • RESPITE Self-Funded Residential Dementia Care £1,950 – £1,950
    • RESPITE Self-Funded Nursing Care £1,950 – £1,950
    • RESPITE Self-Funded Nursing Dementia Care £1,950 – £1,950
  • All fees will be reviewed following a full care assessment and additional charges may apply


  • (these prices are only a guideline, please contact Roselea Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Roselea Court Care Home Reviews (31)

Total of 31, showing 1-20
9.9

Roselea Court Care Home has a Review Score of 9.9 (9.906) out of 10, based on 17 reviews in the last 2 years. Over all time Roselea Court Care Home has 31 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Roselea Court recently for respite care for 10 days. From the moment we arrived, we were welcomed warmly by the manager and staff, who went above and beyond to make my mother feel safe, secure, and cared for throughout her time there.
I was worried as my mother had never been in
care before but she settled very quickly and had nothing but praise for everyone who took the time to always make sure she had everything she needed during her stay.
The home is very clean, with lovely rooms and the food is excellent. There is a programme of activities, varied and interesting should you wish to take part, my mother preferred to stay mostly in her room, but the friendly staff popped in all the time to check she was fine, and were very respectful of her wishes.
The nursing staff took care of all her medical needs with plenty of feedback and reassurance when I needed it.
Wouldn't hesitate to return, and am very grateful for the kindness and compassion shown to my mother during her stay.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review, we were really pleased to support your mum here at Roselea. Thank you for your lovely comments, I will pass them on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a Roselea Court resident for over 2 years and I appreciate the support and kindness that has been provided to her and me by all of the staff. The cheerful atmosphere, cleanliness, and level of care if comforting. I appreciate being kept up to date with my Mother's health and all of
the activities, maintenance, and fundraising events.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review. We are really pleased to hear that your mum and you are happy with the care and support that you receive. I will pass your lovely sentiments on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Placing my dad in a care home was the most difficult, emotional decision I've ever had to make. However, due to personal care and mobility circumstances, it was a decision which had to be made. Roselea is very welcoming, with a bright reception area providing entertainment space, opening out to a lovely
area outside overlooking tennis courts. I was impressed with the modern dining room which residents can book for visitors. We had a lovely afternoon tea there with my aunt who travelled down from the north. Everyone from the manager, carers, cleaners, nurses and entertainment staff have all given my dad exceptional care, night and day. Strongly recommend Roselea.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review, this is so very much appreciated and we are pleased that your dad is settling so well. I will pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Roselea is an excellent care home. My mother has been here for 5 months now. She has settled well and this is because of the excellent care given by all the staff. She is kept busy with activities. She has her hair and nails done weekly which she loves. I am so happy with every aspect of the home. I
cannot praise it highly enough.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for your lovely comments, they are so very much appreciated. We are really happy that your mum is settling in so well.


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Overall Experience  Overall Experience 5.0 out of 5

The care is excellent however it is the way in which the care is delivered that makes the difference. There is a real family feel to the interactions. One of the nicest and most humanising interactions takes place at meal times when staff sit and eat with the residents. Assistance is given whilst dining
together which changes the whole cared-for/carer dynamic in a very positive way. Staff are warm and consistently friendly. They look happy in their workplace and that filters through to the care they deliver.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your kind words and review. We really appreciate that you have taken the time to write this review and I will pass your lovely comments on to the staff team. We strive to make sure that everyone experiences compassionate and passionate care to the highest of standards and it is good to know that this is being felt within the house.


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Overall Experience  Overall Experience 5.0 out of 5

From first visit to moving in day, staff have been excellent and nothing is too much trouble. My friend has gone from being institutionalised in hospital to regaining her spark in a very short space of time, which is a massive comfort. Staff have welcomed her and her family with care and compassion
and brought fun and life back.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for your lovely review and sentiment. We are pleased that your friend has settled in well to Roselea. I will pass your comments onto the team.


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Overall Experience  Overall Experience 5.0 out of 5

It is very comforting to know how well my sister is being looked after. Thank you for always making me feel welcome. No matter what time I arrive I am always greeted with a smile.

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Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care and support my father receives at Roselea Court. The staff are very warm, caring and friendly and that includes everyone from nursing, carers, housekeeping, kitchen, reception and maintenance. It's also a beautiful environment and always clean and well-maintained. The activities
program is varied and highly suitable. I'm aware that my father's preferences and wishes are always sought and responded to positively and thoughtfully.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review and the sentiments within it, they are all very much appreciated. I will ensure that this is passed on to staff.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home that seems like a home from home. Mum is so happy and the staff are just so friendly and caring, any requests that are made are fulfilled without hesitation. Lots of varied activities make her time pass which helps when we are unable to visit. Food, especially the cakes, are delicious
and all freshly made. Thanks to every single employee for allowing us not to worry about Mum.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank You so much for your lovely comments. It is warming to know that your mum is happy with us. I will pass your comments onto the staff, we all appreciate your sentiment.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is so happy here. We feel we have our lives back but Mum has the very best of care. All her children visit very regularly so we have gotten to know the staff really well. They are really exceptional and whilst Mum doesn’t remember 5 minutes ago, she has flourished under their gentle, fun and tender
care.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much, your comments and sentiments are very much appreciated and I will pass them on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care he received. Staff all very caring and pleasant to both of us. Very welcoming.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review. Your comments are very much appreciated. I will ensure they are passed onto the staff.


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Overall Experience  Overall Experience 5.0 out of 5

The family are very satisfied with the excellent level of care our mother receives in personal and mental well-being by all members of staff. All members of staff are caring, understanding and empathetic to an extremely high standard in meeting Mum's care needs. The home is a lovely, bright, friendly
and homely environment. There is an excellent and varied range of activities to engage and stimulate Mum and there is local community involvement as well. Communication with us (family) and Mum is excellent. Staff keep us informed of any changes.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review. We are very pleased that you feel your mum is very well supported within the home. I will pass your comments onto the staff, who will very much appreciate your sentiment.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you for making my dad's last year so safe and comfortable. Staff couldn't do enough for him and were so caring. Thank you.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for your lovely words, I will make sure your sentiments are passed on to the Team.
Your thoughts are really appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot praise the management and staff of Roselea Court enough. My mum has recently passed away following a year in their wonderful care; it's hard finding the right words to express my gratitude. Such a tough job these special people do with a wonderful joy, spirit and obvious love of caring. The highest
compliment is that by the end it felt like home, they felt like family and I was always at total peace when not with Mum, even in her difficult final days. She was in the best possible place with people who genuinely cared and treated her with dignity, respect and the best of care as they would their own. Doing such a difficult job, things can never be perfect, but there is no doubting the effort and commitment. A lovely modern, bright, cheery place that you immediately warm to. The management and leadership are superb, clearly reflected in the staff, activities and approach. First experience of a care home and now appreciate how lucky we were to choose Roselea Court.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for your lovely comments, I will ensure they are passed on to the staff, who will really appreciate your sentiment.
It was a privilege to support you and your mum.
Take care.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Roselea Court are fantastic - nursing staff, carers, management, activity team, laundry team and kitchen staff. Everyone is very pleasant and helps to look after my mother very well. She is very happy at the home. The nurses and carers look after her very well, and she tells me the
meals are delicious too.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you very much for your lovely review; your comments are so very much appreciated by the whole team.
We are happy that your mum has settled in so well; she is very much a part of Roselea Court.


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Overall Experience  Overall Experience 5.0 out of 5

I have to thank the wellbeing coordinator and her team for a dream day outing they organised for my aunt. My aunt, ninety-four years young, has been a resident at the home for fifteen months and is a lifelong horse lover. A visit was organised to a riding for the disabled facility, where they were made
very welcome by the lovely staff and volunteers. A lovely afternoon tea was provided, before the residents in attendance got to meet the horses. The joy on their faces was priceless. Thank you to everyone involved for providing such a memorable day. You all go above and beyond to provide the best care.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for your lovely words and your lovely review. It was a fantastic day and one that was so enjoyed by everyone. I will pass your lovely comments on to the team, they are so very much appreciated and thank you so much again.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has resided at Roselea Court for just over a year and during this time, her health and general well-being has improved immeasurably. I am so impressed with the daily activities and feel the assistants go the extra mile by introducing interesting things for the residents. The chefs produce
healthy food with a varied menu but can also deal with special requests! It is a lovely care home and somewhere visitors are happy to pop into. I have no hesitation in recommending Roselea Court Care Home.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for the lovely review and we are so pleased that your mum has settled in so well to Roselea.
I will pass your comments onto to the staff who will really appreciate your review.


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Overall Experience  Overall Experience 5.0 out of 5

Really impressed with the high standard of care provided. Staff are very professional whilst providing warm and caring support to residents. Lovely large rooms, great facilities, excellent food and lots of activities. Highly recommend.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review and your very kind words, we are pleased to know that you would recommend our lovely home.
I will pass your comments on to the staff, they will really appreciate them.


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Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff at Roselea very caring and helpful since my mum joined the home in November. They always keep me up to date with how Mum is.
Roselea Court Care Home is a beautiful place and all the residents are well cared for. I'm very happy with the care my mum gets from all the staff.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review, we are so pleased that you feel that your mum has settled in well to the care home.
I will pass on your lovely remarks to the staff, they will be really appreciative of this.
Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My mum recently celebrated her 90th birthday. We would like to thank the manager and her fabulous team, who went above and beyond to ensure my mum had a very special day. She felt like a Queen. And a special thank you to the chef for the delicious buffet and an amazing birthday cake. All the family
felt welcomed and had a brilliant afternoon celebrating at Roselea with Mum.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review, we are so pleased that your mum enjoyed the celebrations of her special birthday. I will pass your comments on to the staff, they will really appreciate them.


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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Roselea Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Roselea Court Care Home is calculated as follows: ( (184 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 202 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Roselea Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (3)

Helen

Helen Kinnaird

Job Title: Home Manager

Joined: 2021

Helen is a Registered General Nurse and will be leading the team and the opening of Roselea Court Care Home. Helen has extensive knowledge and a wealth of experience in Elderly Care, Dementia Care and Palliative Care. and brings to the role an immense amount of passion in ensuring that the very best care and support are offered to all of the residents enabling them to have a voice, choice and control of how they live and enjoy their time at Roselea Court Care Home.


Nancy

Nancy Fyfe

Job Title: Head Housekeeper

Joined: 2021

Nancy joins as our Head Housekeeper and has 40years experience within hygiene and Infection Prevention and control, notably in living settings. Nancy and her team will be responsible for maintaining the cleanliness and high standards within the home to ensure that it is a warm and welcoming setting for all residents and visitors.


Andy

Andy Veitch

Job Title: Maintenance

Joined: 2021

Andy brings a wealth of experience having worked in various demolition, recycling plant set ups where building and ongoing maintenance has been key. Andy joins the team at Roselea Court and will looking after the maintenance and DIY of the home ensuring that it has a beautiful homely feel for you to enjoy, while you are residing here.


Frequently Asked Questions about Roselea Court Care Home

What types of Care is Roselea Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Roselea Court Care Home provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Roselea Court Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Roselea Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roselea Court Care Home to the centre of Stirling?

0.8 mile(s) as the crow flies, distance by road may be significantly further.