Roselea Court Care Home

Randolph Road, Stirling FK8 2AP
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9.9 31 Reviews
  • Roselea Court Care Home, Stirling
Roselea Court is a brand new purpose-built luxury care home situated in the heart of the Stirling community that opened in 2022.

Offering a range of exceptional facilities and the very best in person-centred care, Roselea Court Care Home offers nursing, dementia, residential and respite care in a warm and welcoming setting.

Enquiries are most welcome for new residents to join the Roselea Court community.

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Care Provided by Roselea Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Helen Kinnard (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Roselea Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,875 – £1,950
    • Self-Funded Residential Dementia Care £1,875 – £1,950
    • Self-Funded Nursing Care £1,875 – £1,950
    • Self-Funded Nursing Dementia Care £1,875 – £1,950
    • RESPITE Self-Funded Residential Care £1,950 – £1,950
    • RESPITE Self-Funded Residential Dementia Care £1,950 – £1,950
    • RESPITE Self-Funded Nursing Care £1,950 – £1,950
    • RESPITE Self-Funded Nursing Dementia Care £1,950 – £1,950

  • All fees will be reviewed following a full care assessment and additional charges may apply
  • (these prices are only a guideline, please contact Roselea Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Roselea Court Care Home Reviews (31)

Total of 31, showing 21-31
9.9

Roselea Court Care Home has a Review Score of 9.9 (9.906) out of 10, based on 17 reviews in the last 2 years. Over all time Roselea Court Care Home has 31 reviews.

Overall Experience

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Review from P C (Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am in my first care home and I am as happy as can be expected.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review. We are very pleased that you are settling in well to the care home and are feeling supported. I will pass your comments on to the staff, they will really appreciate them.


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Review from N P (Partner of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great team.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review.
We really appreciate your comments and your support.
I will pass your comments on to the staff team.


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Review from M R (Daughter of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Roselea in February 2022. He has settled really well. His room is a great size, bright, clean and has a lovely access to the garden. All modern facilities. The food is of a very high standard, all freshly prepared. No matter when you pop in to see him, he is up in a communal area with
others about. He is always clean and well-dressed. The staff are always able to give me an update on how his day has been or any issues. The staff have obviously spent the time to get to know him and I have noticed that the staff often are sitting with the residents spending a little quality time with them in addition to doing essential work. The activity coordinators work hard to arrange a wide variety of activities. I would definitely recommend Roselea to anyone looking for a Care home for their relative.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for your lovely review. It is good to know that your dad has settled in well and that you feel confident he is receiving a high standard of care and support. I will pass your lovely comments onto the staff, they are really very much appreciated.
Thank you.


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Review from Gail P (Daughter of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum took a while to settle in but the staff from manager, nurses, carers, ladies who organise entertainment and housekeeping staff, all went out of their way to help Mum ease into her new home. I know that Mum will never be lonely and will always have someone to talk to. Being an only child, I can relax
and know Mum will be well looked after 24 hours a day. Taking a lot of the strain off me.

Reply from Michelle Ferrey, Regional Support Manager at Roselea Court Care Home

Thank you for your kind words. I am happy your mum has now settled in and you feel relaxed knowing your mum is being looked after.


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Review from Allan C (Son of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum suffers from dementia so we were apprehensive about her placement. The family need not have worried she is in good hands. The facilities, staff and activities are excellent. Thank you for taking such good care of my mum.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review and comments, it is good to know that you feel your mum is in good hands.
I will pass your comments onto staff, they will be really appreciated.
Thank you again and take care.


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Review from Joan E (Daughter of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Roselea Court is a welcoming, friendly care home. My mother has been in Roselea for nearly four months. The care she receives is first class. For me, the best thing is how they all seem to genuinely care for mum which helps me to accept this is the best thing for mum. The staff are always on hand if
you have any questions or concerns. The activity coordinators bring so much joy and stimulation to all the residents it is lovely to see them having fun. The Platinum Jubilee Celebrations were wonderful.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for your lovely review, it makes such pleasant reading and we are pleased that this give you peace of mind.
I will pass your comments onto the staff, they will really appreciate your sentiment.
Thank you and take care.


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Review from Roseann B (Respite Resident) published on 13 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being a respite resident here is an experience I will never forget. The wonderful place and the amazing staff are just wonderful. Each day is a joy. I can't put it into words just how much they have helped me to get to the stage where I can go home. How I will miss them all. Amazing just how every day
they bring such joy to the residents. As I have said I came here at one of the lowest ebbs in my life and this wonderful stay taught me how to smile again. God bless them. I will never forget them.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so very much for your lovely review.
We are really happy that you got so much out of your stay with us.
I will pass all of your lovely comments onto the staff, they will really appreciate them.
Take care.


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Review from Billy J (Brother of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about the home has surpassed my expectations. When I ask any member of staff about my brother's wellbeing, regardless of who I ask, they can tell me how he has been, his interaction levels etc which is very satisfying that they know him as a person, even though he can be difficult at times.
Great to see each wing with staff always available. His room and accommodation are great and even the outside environment is very pleasant.
The facilities and space to have visitors is great and my brother is very much looking forward to using the balcony areas in the better weather. My brother's contentment has had a great impact on my own life, so thank you for that aspect too. Simply faultless!

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank You so much for your lovely review, this is very much appreciated.
We are very pleased that you have experienced a really good home life balance with your brother settling in well to Roselea Court.


I will pass your comments onto the staff.


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Review from K F (Son of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Roselea Court is a beautiful new carehome, presented to exceptionally high standards. My mother loves it there, her room is clean, bright and welcoming. She has settled in quickly and comfortably due to the outstanding level of care offered by the highly dedicated staff and management. It is a very
positive atmosphere and is benefitting my mum greatly. Thank you very, very much to all staff and management.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for your lovely review and comments.
We are so pleased that your mum has settled in so well and is enjoying living in Roselea Court.
I will pass your comments onto staff, they will really appreciate them.


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Review from L M (Daughter of Resident) published on 7 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Roselea is a brand new care home which is providing excellent care for my mother. The Branch Manager is so kind and open to suggestions which can help them in anyway. Everyone working in the care home is so friendly and kind. I know that I can leave my mum knowing that she will be provided with excellent
care from the staff. Would thoroughly recommend Roselea.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you for your lovely review. Your words are very much appreciated. Our aim is to enable all our residents to have a happy and supported experience in the home, whilst continuing to enable them to have their own independence where able. I will pass your comments onto the staff. Take Care. Helen


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Review from S B (Daughter of Resident) published on 7 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in two weeks ago and she was made very welcome right from the start. The interior and rooms are of a very high standard. Mum keeps commenting on how lovely it is. She has settled in very quickly - a fact which I attribute to the skills and friendliness of the staff.

Reply from Helen Kinnard, Manager at Roselea Court Care Home

Thank you so much for your lovely review, this is very much appreciated.
We are glad your mum has settled in well with us, our aim is to enable each resident to feel fully supported, whilst maintaining a level of independence as they are able.
I will pass your lovely comments onto the staff.
Take Care.
Helen


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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Roselea Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Roselea Court Care Home is calculated as follows: ( (184 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 202 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Roselea Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (3)

Helen

Helen Kinnaird

Job Title: Home Manager

Joined: 2021

Helen is a Registered General Nurse and will be leading the team and the opening of Roselea Court Care Home. Helen has extensive knowledge and a wealth of experience in Elderly Care, Dementia Care and Palliative Care. and brings to the role an immense amount of passion in ensuring that the very best care and support are offered to all of the residents enabling them to have a voice, choice and control of how they live and enjoy their time at Roselea Court Care Home.


Nancy

Nancy Fyfe

Job Title: Head Housekeeper

Joined: 2021

Nancy joins as our Head Housekeeper and has 40years experience within hygiene and Infection Prevention and control, notably in living settings. Nancy and her team will be responsible for maintaining the cleanliness and high standards within the home to ensure that it is a warm and welcoming setting for all residents and visitors.


Andy

Andy Veitch

Job Title: Maintenance

Joined: 2021

Andy brings a wealth of experience having worked in various demolition, recycling plant set ups where building and ongoing maintenance has been key. Andy joins the team at Roselea Court and will looking after the maintenance and DIY of the home ensuring that it has a beautiful homely feel for you to enjoy, while you are residing here.