Nightingale Court

63-65 Silvester Road, Waterlooville PO8 8TR
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9.9 39 Reviews
  • Nightingale Court, Waterlooville
Nightingale Court in Waterlooville, Hampshire cares for people with dignity and respect.

Trained staff give residents the care they need in a friendly and social home.

A wide range of activities are available for care home residents to enjoy that are tailored to their interests.

Delicious food that meets individual residents dietary requirements are served each day.

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Care Provided by Nightingale Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • Nightingale Court Care Ltd
  • Person in charge
  • Lola Torza (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Nightingale Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Prices are subject to room type and individual care needs.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call ahead where possible to book visits. This ensures your loved one is ready and waiting for you. Tours can be arranged by appointment. If you wish to drop in and say hello the team will always do their very best to accommodate you.


  • Parking

  • There are 10 on site parking spaces available, as well as bike storage. On road parking is also available, for the purposes of car park overflow.


Nightingale Court Reviews (39)

Total of 39, showing 1-20
9.9

Nightingale Court has a Review Score of 9.9 (9.896) out of 10, based on 29 reviews in the last 2 years. Over all time Nightingale Court has 39 reviews.

Overall Experience

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Review from Teresa W (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear Mum spent her last few months at Nightingale Court. We only wish she could have enjoyed it there for longer as it is a lovely place. The staff are not only incredibly professional in the care they give but are unfailingly kind. The home itself is spotlessly clean, warm and beautifully maintained.
Family members are welcomed like friends. Meals are home-cooked and delicious. Residents enjoy a range of entertainment and activities and are treated with dignity and respect. We know our Mum was cared for by every member of staff as though she was their own Mum. If you are looking for a care home for your own loved one, you will not find a better care home than Nightingale Court.

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Review from Nick L (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently passed away after 2 years at Nightingale Court. I really cannot express in words just how very compassionate and attentive they were during mum's final hours, which my wife and I were able to spend at her bedside. Mum was not terribly impressed when we first took her to the home
and was angry that we had deceived her, but as time went on she settled in and soon regarded staff and residents as friends. Nightingale Court is so much more than just another care home; it provides a family not only for residents, but also for their friends and families who come to visit. I remain enormously grateful to them for taking such great care of mum. Bless you.

Reply from Lola Torzsa, Manager at Nightingale Court

Dear Nick, There are not enough words to express our gratitude thanking you for the wonderful review. It was our great privilege to care for your mum and meet you and your wife regularly during your visits and parties organised by Nightingale Court. Your mum was a special lady and with her kindness melted our hearts every day. We also lost a family member and we miss her dearly. Please keep in touch and pop in for a cup of tea or a party, so we can remember together of the precious lady your mum was. Our door is always open for our families and friends. Thank you again for the support given throughout the last two years, we will always keep you in our hearts.


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Review from M C (Respite Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my stay here I have found the staff to be friendly and helpful. Here is a good atmosphere because the staff work well together, with a good team spirit. Here is an enthusiastic activities officer who remembers everyone, including those who are room-bound.

Reply from Mark Doran, Director at Nightingale Court

Thank you for your kind words, it was our pleasure having you staying with us. We wish you all the very best for the future, our door is always open if you'd like a tea/coffee or a slice of homemade cake.


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Review from Jenny M (Daughter of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being admitted for initially 2 weeks rest bite following a hospital stay, my mum has now become a permanent resident. My father and the rest of our family are very happy as mum has settled really well. We know she is happy, joins in with the activities, and enjoys the wonderful food. The whole
team deliver exemplary care and fun and is genuinely kind and caring. They have also been welcoming to my father, who has missed Mom very much, having been married for 70 years this year. A big thank you to everyone. Five stars.

Reply from Lola Torzsa, Manager at Nightingale Court

Thank you for your heart-warming words. It is our pleasure to care for your mum and see you all around her day by day. You are a wonderful, supportive family, it is a privilege to know you all and I hope that we will make so many memories together.


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Review from Timothy J (Son of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nightingale Court is a wonderful home with friendly, professional staff. Mum has been here since April this year and as a family, we are all very appreciative of the care she is receiving. We can thoroughly recommend the home to anyone who is faced with the decision to place a relative into care.

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Review from Michelle H (Daughter of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You only know how good a place is once your loved one has moved in, and as a family, we are so happy with the whole experience - from the initial visit (which was delivered in a friendly, knowledgeable manner, and gave us reassurance and advice), to the moving in day, to the now day to day life Dad
is living, we just couldn't be happier. He settled in so quickly, which is thanks to the amazing team at Nightingale. He is well cared for, always immaculately dressed, has excellent food, great activities which he does like to get involved with. Communication is excellent. The outdoor space is safe, and great for those residents who like to enjoy a potter around the garden. All of the carers are wonderful and treat all the residents in a dignified and a sense of fun too which personally I love as I can see how my Dad responds so positively towards them. As a family we also receive support from the team which I cannot stress how much this helps. The biggest thank you.

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Review from K S (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received was exceptional. Staff are very caring and it is a home from home. Although my father was only here for a short time before he passed away I am so pleased that he was cared for here. They do so much to ensure that the residents are included in activities and go over and above.
I
would highly recommend this care home I always knew my father was safe and looked after.

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Review from Janet D (Sister of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident at Nightingale Court for two years, very sadly she passed away in June 2024. I felt the need to write a review to thank all the management, staff and carers who looked after my lovely sister. For all the love and care she received from all the staff. I can't thank them enough
for making her last two years at Nightingale Court a happy, safe and dignified place for her to live in. Thank you is not enough for all their love and support they gave to my sister, also for the love and support I received from them whilst visiting my sister. Nightingale Court deserves a 100% review and more. thank you everyone.

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Review from Margaret S (Daughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Peace of mind in the level of care she receives. The staff are very caring. The manager is excellent and the young lady on reception is always smiling and helpful. In general, care and home, you couldn't wish for better.

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Review from John H (Son of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Nightingale Court last year. She's settled in very well. The staff are very friendly and made her feel very welcome. Her bedroom is first class and very cosy, and her breakfast, lunch and team time meals are just perfect for her needs.

Reply from Lauren Elliot, Assistant - English Oak Care Homes at Nightingale Court

Thank you for taking the time to leave a review. We are so pleased to hear that your mum has settled in and is enjoying living at Nightingale Court. We hope you all continue to enjoy your experience.


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Review from Michelle M (Daughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Nightingale Court a lovely place for my mum. She is very happy and relaxed living here. The management and care staff put their selves out over and beyond to take care of Mum. We come and visit and get made at home aswell. Mum had to go to the hospital, and the management helped to get Mum out
in her won't time.

Reply from Lauren Elliot, Assistant - English Oak Care Homes at Nightingale Court

Thank you so much for your review. We are so pleased that your mum is so happy living at Nightingale Court and that the whole team is helping support her as needed. We hope your mum continues to enjoy herself.


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Review from Ann E (Regular Volunteer) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Believe me care homes are not all the same.
Nightingale Court is amazing. The care, love and respect for the residents is tangible. The inclusion of family and friends is so important to keep residents' spirits up and they are welcomed with open arms.
Important dates are always recognised and shared
with everyone.
The quality and choice of food are equivalent and sometimes superior to any cruise I’ve been on, nothing is too much trouble.
The staff bend over backwards to make good and happy memories for residents and families, it doesn’t always work out, it’s not easy but 100% of time and energy is put into trying to achieve lasting memories.
It is so hard to stay positive when working with dementia but a smile and a hug are universal and can say more than a thousand words.
Music, entertainment, school visiting, pat dog, church visits, Christmas parties, summer parties in the garden. I could go on.
The best accolade I could give to Nightingale Court is 'Make sure there’s a bed for me if I need it'.

Reply from Lauren Elliot, Assistant at Nightingale Court

Thank you very much for taking the time to review Nightingale Court. Your review was lovely to read. We love to hear that our team is going above and beyond to support residents and families. It's great to know that you enjoy all the wonderful activities offered.


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Review from J S (Friend of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident at Nightingale Court for just over a year now.
Her experience here has been like a “ home from home “.
Nightingale Court organises lots of activities for their residents.
Experienced and helpful staff that go above and beyond for their service users.
I would highly
recommend Nightingale Court.

Reply from Lauren Elliot, Assistant - English Oak Care Homes at Nightingale Court

Thank you for your review. It's great to know your friend feels so at home in Nightingale Court. We are pleased that our staff are supporting all her needs and that the activities are enjoyable.


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Review from C H (Daughter of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was put into Nightingale in December 2023. So far she is doing really well and getting used to the lovely care that she is receiving. I find that her room is always immaculate and the meals are always fresh she has actually gained some weight which is good. The staff are always welcoming and
very friendly, always to hand if we need them. As a family we feel that our lovely mum is getting the very best care.

Reply from Lauren Elliot, Assistant - English Oak Care Homes at Nightingale Court

Thank you for reviewing Nightingale Court. It's lovely to hear about the wonderful care your mum is receiving and that you feel welcomed by our team. We are happy knowing that your mum is getting all the support she requires.


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Review from Andrew D (Relative of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife’s auntie is a resident at the home. My wife visits every weekend with either her mother, me (her husband), or one of our children. Every time we visit you feel a real sense of family and care. The home is always immaculate and smells nice. The food smells and looks lovely. My wife has no worries
that this home is the best place for her auntie to live in and be cared for.

Reply from Lauren Elliot, Assistant - English Oak Care Homes at Nightingale Court

Thank you for the lovely review. We are so pleased to hear how welcome you all feel at Nightingale Court. It's great to know you are happy with all our services and facilities. We hope your wife's auntie continues to receive all the care and support she needs.


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Review from Denise E (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we visited the care home for a tour for my mother we were welcomed by the receptionist and manager with enthusiasm and kindness. They asked the right questions. Understanding our needs one hundred per cent. The empathy was so upfront. The home and that is what it is, a real home. It
is so clean well laid out and purpose built. The food is unbelievable and the staff in every area are warm and friendly. The security is also second to none. My mother has a wonderful room and is extremely well looked after. My husband and I have finally been able to relax. Enjoy one another's company and know with confidence my mother is looked after. We are so extremely grateful. Thank you.

Reply from Lauren Elliot, Assistant at Nightingale Court

Thank you for your kind words. We are so happy to hear you feel so welcome at Nightingale Court. It's lovely to know the home is inviting and that the whole team show their care and compassion.


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Review from P M (Son-in-law of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being in the home my father-in-law's care has been nothing but amazing. Previous home he just wanted to escape. He has never mentioned any intention to here. He is happy and made to feel like an individual. His needs have been well met and feel he is really cared for. The food is great and freshly
prepared and the home have allowed him to have a bird feeder and fridge in his room for his own drinks. He takes part in entertainment and enjoys being spoilt. The staff and management work really hard and are always pleased to see us and keep us well informed of any issues. We are welcome to have drinks and food anytime we are there and the home regularly has special events in the garden and invites residents to them.

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Review from Elaine M (Daughter of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Nightingale Court at the beginning of this year and I can't fault her care. The staff are all so friendly and caring and they do so much to keep everyone entertained during the day. The chefs are brilliant and serve up such lovely food. Even though my mum struggles to understand that
she can't go home it is very comforting to know that she is so well looked after. She couldn't be in a better place so thank you to all of the staff and management.

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Review from Ann R (Friend of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always come away thinking how lucky my friend is to be in this particular care home. My experience as a visitor is always good too, from the lovely welcome at reception when I arrive to when I leave and am asked by staff for feedback as to how I found my friend to be today. When you walk in everywhere
looks bright and cheerful and cared for and smells nice. Staff smile and have a cheerful word to say to visitors and residents alike. Nice atmosphere in the lounge, with staff always around to notice when something needs doing. Lots of useful information on display. Staff are caring and patient and it is clear to me that the dignity of residents is kept a priority.

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Review from Alexander W (Grandson of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager for as long as she has been at Nightingale Court has been a caring and compassionate person who, that as a family member of a resident, would hope would be in charge of our loved one’s care. She is, in my opinion, the gold standard and a lot of people would do well to learn from this beautiful
human.

Reply from Lola Torzsa, Manager at Nightingale Court

Dear Alexander,
Thank you for your heart-warming words and the support you and your parents gave to Nightingale Court. It was a great pleasure to look after your dear grandmother and to know you all as members of our big family. We will miss those moments but as we said will keep in touch and you always will be welcome to spend some time in the garden remembering good times on the bench gifted by your family. Your grandmother will live in our hearts forever.


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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Nightingale Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Nightingale Court is calculated as follows: ( (329 Excellents x 5) + (5 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 345 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nightingale Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Lola

Lola Torzsa

Job Title: Registered Manager

Joined: 2022

I started working for the company around a year ago, initially joining as Head of Care. From here I have grown and progressed within the Home, working my way swiftly to the position of Deputy Manager, before, more recently being promoted to Home Manager.


I have worked in the Care sector for around 9 years now, starting my career as an agency carer, motivated by a personal circumstance that helped me realise my passion.


I enjoy caring for the elderly, especially those living with Dementia, as I feel strongly that no one's quality of life should be compromised based on their cognition.


I aim to make sure that everyone who resides with us is provided with the highest level of care and feels safe in their environment.


I am proud of Nightingale Court and the team who work here, who are all striving towards a shared goal of respecting the wishes and preferences of our residents.


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Georgie Thompson

Job Title: PA

Joined: 2020

I have been with the company for 3 years now and have been at Nightingale Court since the very first day.


You will mostly find me smiling behind the front desk, ready to welcome you into our lovely home to visit your loved ones.


In addition to this, I carry out administrative tasks within the home alongside managing the recruitment and onboarding of our wonderful staff.


I love working in the care environment because I love making a difference every day.


Frequently Asked Questions about Nightingale Court

What types of Care is Nightingale Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nightingale Court provide?

Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Nightingale Court have?

There are 40 Single Rooms.

What are the Facilities & Services at Nightingale Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nightingale Court to the centre of Waterlooville?

0.8 mile(s) as the crow flies, distance by road may be significantly further.