Eve Belle

Nevendon Road, Wickford SS12 0QQ
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Top 20 carehome certificate
10 29 Reviews
  • Eve Belle, Wickford
Eve Belle is a luxury, state-of-the-art care home with 58 comfortable en-suite rooms in the highly desirable town of Wickford, Essex. Set over two floors, Eve Belle features a Cinema, Pamper Room, Hairdressing Salon, Cocktail & Coffee Bar, Family Room and Bistro Lounges.

Eve Belle is the fourth residential care home in the Sanders Senior Living portfolio, where residents are treated with dignity, respect and compassion. Residents are encouraged to maintain their independence and pursue active, meaningful lives amongst friends.

Residents at Eve Belle can expect to relax and socialise in modern facilities, enjoy freshly cooked meals in one of the home's bistro lounges and take part in the daily activities and events on offer, curated by the specialised Wellbeing Leads.

For enquiries on residential and dementia care in Essex, the team at Eve Belle are there to help you.

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Care Provided by Eve Belle

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Arrianne Concepcion (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Eve Belle

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,580
    • Self-Funded Residential Dementia Care from £1,580
    • RESPITE Self-Funded Residential Care from £1,680
    • RESPITE Self-Funded Residential Dementia Care from £1,680
  • (these prices are only a guideline, please contact Eve Belle to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Eve Belle Reviews (29)

Total of 29, showing 1-20
10

Eve Belle has a Review Score of 10 (9.970) out of 10, based on 14 reviews in the last 2 years. Over all time Eve Belle has 29 reviews.

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Review from Hannah M (Granddaughter of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Eve Belle enough. The care provided to my Nan has been incredible. Visiting her is a wonderful experience and I am safe in the knowledge that her every need is catered for. The staff are so kind and really seem to care for each individual, knowing their personalities and likes/dislikes.
The home has the most amazing facilities and feels like a 5-star hotel. I will be forever grateful for all they have done for my family.

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Review from Keith W (Son of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are caring kind and thoughtful. They took great care of mum and made her life better and safe.

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Review from Raymond W (Son of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum would have died a year ago if it were not for the care and love by the staff. They are superb.

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Review from Tracey T (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came in on 19/3/24 and the kindness shown towards not only Mum but also my dad, my aunts and myself is so appreciated. The staff have been truly wonderful and we know that Mum will be safe and well cared for at Eve Belle.

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Review from Alison J (Niece of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The day my uncle arrived at Eve Belle, the staff came and introduced themselves. They made him so welcome and I was impressed with how friendly yet professional they were. The move couldn't have gone any better and the welcome meal our family had with my uncle was a nice touch and really helped him
to settle in. The accommodation is truly exceptional, like a five-star hotel. I would stay here myself! My uncle's room is kept spotless. Since he moved here, the transformation in my uncle has been incredible! The icing on the cake has been his wonderful birthday party. We were overwhelmed.

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Review from C K (Daughter of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came in for a 6-week stay after he fell and fractured his hips and the care he received helped him to thrive in a safe environment whilst he regained his mobility and independence and took the pressure off his family. All the staff have been amazing, both in caring for his physical needs and also
by encouraging him to come out of his room and participate in the numerous activities. Even his grandchildren have enjoyed coming to visit him during his stay. We will forever be grateful to you all.

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Review from Sue W (Daughter of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eve Belle is an outstanding care home that treated my mum with the utmost respect right to the very end. The care they have given to my mum and all our family has been incredible. We will be forever grateful. What a wonderful team. Thank you for everything.

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Review from Kathy R (Daughter of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all the staff who have cared for my mum since she moved into Eve Belle last June.
After many trips to A & E due to falls and ill health it was decided she needed full time care in a safe and secure environment. Eve Belle has provided all of this and more. This includes beautiful
clean surroundings and relaxing communal areas with daily activities and a hair salon as well as the welcoming and helpful staff (you know who you are!).
It was her 90th birthday last week and she was definitely treated like a "Queen" for the day.
All staff were kind and helpful as usual, surprising her with a cake and later in the evening when our large family, including young children arrived, were very accommodating and friendly.
We have some lovely photos and memories of her day.
Mum can be difficult at times but the staff always keep their calm and treat her with respect and dignity. It takes a real load off our backs knowing she is safe and well looked after.

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Review from Caroline B (Daughter of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the Wickford home last Saturday, this was made possible, by the wonderful Senior Customer Relations Manager as both my partner and I work full time and live in the city. The move went very smoothly thanks to the wonderful staff. The meal that we could have was such a lovely gesture
and it really helped my mother to settle in, the food was delicious.
Everyone was so welcoming and helpful, the residence looked happy and well cared for.

Reply from Laura Mansfield, Senior Customer Relations Manager at Eve Belle

Thank you for your wonderful review, it's been a pleasure supporting you with Mum's move, and it's been so lovely to watch her settle into our community already! I'll be sure to pass your feedback and thanks onto the team; thank you again for taking the time to leave us your review!


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Review from Beverley E (Daughter of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to Eve Belle for an informal visit as I wanted respite care for my mum who suffers from Alzheimer's, I was greeted by one member of staff in particular who was so welcoming, the atmosphere on entering the building was amazing, I felt at ease straightaway, light refreshment was offered before
meeting the senior customer relations manager who was warm and informative, she told me all about the home and what is on offer to Mum. I knew right off that this was the home for Mum, I was very impressed with the accommodation, it is so much more than the traditional care homes, the rooms are spacious, light and airy with ensuite facility, they had on offer wellness therapy and a wide variety of activities for the clients to partake in, the level of care is delivered in a professional way with lots of care and passion. There were specific carers assigned to Mum to keep everything constant and stable for Mum, everyone made her stay so memorable. Whenever relatives visited, they were always warmly welcomed.

Reply from Laura Mansfield, Senior Customer Relations Manager at Eve Belle

What a wonderful review, thank you so much for taking the time to write this! I'm glad both you and Mum felt looked after, right from the moment you enquired, to the moment she finished her respite stay - we'd be delighted to see Mum again if she needs us in the future, and of course all of her visitors! Thank you again, I'll pass your kind words onto the team and know they'll be so pleased for the feedback, too.


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Review from Rachel V (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a terminal cancer diagnosis at the beginning of September, it was necessary to find a full-time care solution for our mum until the services of the hospice were required. We chose Eve Belle Wickford for her care, supported by the palliative care team and district nurses. The home is very familiar
with working with these teams and has a good relationship. Mum's move to Eve Belle was swift within a period of 48 hours, this service was excellent and we arrived to a very warm welcome from all staff who had been fully briefed on her arrival along with a care plan ready. Mum's condition deteriorated quickly but Eve Belle worked with us and the palliative care team to adapt and implement amends to meet her needs. The home is beautiful and has all facilities and staff are all dedicated to ensuring the best care and experience is delivered. They work closely as a team regardless of their roles. Value for money is excellent. Highly recommend and thank you for the care our mum received.

Reply from Laura Mansfield, Senior Customer Relations Manager at Eve Belle

Thank you for taking the time to write this review, it means so much to us all and we feel very privileged to have cared for Mum, and to have welcomed you all to our family at Eve Belle. I know your kind words will be gratefully received by the team here; thank you again for your wonderful review.


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Review from Catherine S (Daughter of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite care for my father. I would like to thank all the staff for looking after my father in respite care so nicely, in such lovely surroundings. He doesn't want to be in a care home and likes to live at home but to give us some respite he agreed to come in for two weeks where he engaged in lots of
activities and a trip out to a castle. If considering a care home you can feel confident your loved one will be well looked after here. If there is availability and we need respite care again, we wouldn't hesitate to use your services again in the future.

Reply from Laura Mansfield, Senior Customer Relations Manager at Eve Belle

Thank you for your wonderful review, it was a pleasure to look after Dad during his respite stay and we do hope he'll come and enjoy another holiday with us again soon! I'll make sure to pass on your thanks to our lovely team; thank you again!


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Review from Stephanie L (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was having several falls as she was forgetting to eat and drink, even when everything was prepared for her as much as possible. She didn’t go out unless it was a Wednesday morning where she attended a coffee morning where she lived. Her clothes were often dirty as she tended to wear the same
clothes all the time. Since coming to Eve Belle she hasn’t had any falls, looks really well in herself, wears clean clothes and even has her hair done. My mum will never be the same as she has dementia, but at least I know that she is enjoying herself at Eve Belle, joining in with most of the activities and being looked after, in short, the best life she could have under the circumstances. Thank you to all the staff at Eve Belle I can finally relax knowing she is being cared for. The home is more expensive than most but offers so much more, plus residents are respected, no matter what their illness is.

Reply from Laura Mansfield, Senior Customer Relations Manager at Eve Belle

Thank you so much for your review Stephanie, we're so pleased you're happy with Mum's care and have noticed a positive difference in her since she joined our community - she's a pleasure to look after and has settled in so well to Eve Belle. I know the team will be thrilled with your kind words, so thank you again for taking the time to write them.


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Review from Jo A (Daughter of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Eve Belle for Mum as it had a lovely warm atmosphere and a host of friendly staff right from the outset. Mum has mid-stage Alzheimer's and initially it took a while to get her settled. But, the care and support of the team steered us both through this fraught, transitional stage and since then
we couldn't be happier. I know Mum is in excellent hands. She tells me that the food is delicious and she enjoys her trips out. She has made friends with two other ladies and my husband and I refer to them as 'Charlie's Angels'. But, the real angels are the staff whose support, empathy and care are the stars of the show. Thank you all so much.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you so much for your heartfelt review. To support you and Mum in this stage of Mum's life has been a privilege and watching her settle into her new home and make new friends has been incredibly special to see. I'll make sure our lovely team receive your kind words and feedback; thank you for taking the time to leave your review.


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Review from Kathleen D (Sister-in-law of Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eve Belle is more than a care home. I visit once a fortnight and all I can see are happy well cared for residents. The staff are very welcoming and as soon as I arrive I am offered a drink. My sister-in-law is more than happy as she is enjoying activities that she would not have done in her previous
residential home. The place Eve Belle is a credit to all the staff and it's beautiful.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you so much for your review we're delighted that your sister is enjoying her time with us, and that you feel so welcome when you visit, too! I'll be sure to pass on your kind words to the team here - thank you again!


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Review from J D (Respite Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Eve Belle for 18 nights whilst my family and I were on holiday,
We refer to Eve Belle as a 5 star care hotel because that’s what it feels like. Top rate care, top rate staff, top rate food, top rate entertainment. Thankfully we can now leave my mum with 100% knowledge she could not
be any happier or better looked after.
I highly recommend Eve Belle for any stay long or short you will not regret it.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you ever so much for your review, it was a pleasure to look after Mum whilst you were away - I think she enjoyed her 'holiday', too! Mum's more than welcome to come back for respite any time and we look forward to seeing you all soon at one of our events!


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Review from Karen P (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t praise the staff at Eve Belle enough for their kindness, compassion and support they give to Mum. They are most attentive and nothing is too much trouble. Communication is very good and they provide regular reviews regarding Mum’s care plan. The facilities are beautiful and from the moment you
walk through the door, you can feel that Eve Belle is a caring and warm place to live. The daily activities programme is excellent and the food is delicious. Thank you so much.

Reply from Laura Mansfield, Customer Relation Manager at Eve Belle

Thank you so much for taking the time to write your review, the team will be thrilled to read it and we're so pleased mum has settled in so well. It's been a joy watching her make new friends and become part of our community here!


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Review from P W (Husband of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my wife's stay at Eve Belle, it has been an experience as her lifestyle has improved as the staff are marvellous with their interaction as well as the fabulous care she receives. I can only thank all the staff for being so caring and making everything happy for all those who live here. I would
also like to thank the team for making our anniversary a special day.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you so much for your kind words and wonderful review, the team will be delighted to receive such glowing feedback! We're so pleased we could make your anniversary special; it's a pleasure looking after your wife and seeing you and your lovely family so often. Thank you again!


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Review from Jackie B (Daughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we first visited Eve Belle, we have been so happy with the warmth and kindness of all the staff. They work so hard to make life for everyone happy and fulfilling. The home is more than we could have asked for. A brand new purpose-built home full of beautiful furniture and accessories.
I feel like I am stepping into a very smart hotel, yet it has the homely touches needed. Dad has settled in so well; he loves the staff, the food and his comfortable bedroom. He is enjoying trips out and socialising more now than he has for many years. Thank you to everyone who looks after him so well.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you so much for your glowing review, Jackie; it's been an absolute pleasure getting to know Dad and watching him settle into his new home and thrive! He's a big part of our community, and we're so happy he chose to move to Eve Belle. Thank you again for such kind words; I'll make sure to pass your thanks on to the team!


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Review from Roger B (Nephew of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt came for a month's respite care over Christmas and New Year. She had a wonderful time, was very well looked after, and for the first time in years, was able to enjoy the company of new friends, not just carers at home, and occasional visits from family living far from her. She really appreciated
all the help and support given by the care team. But as planned, she returned home on Saturday but was frightened and lonely, and it was obvious that domiciliary care, even with her wonderful, long-standing carer, was no longer appropriate or safe. So she is back 'home' with her friends and carers, and we can relax, knowing that she is safe and happy. Thank you to the wonderful team at Eve Belle.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you for your review, Roger; we were overjoyed when your aunt made her decision to come back after her respite - to say we welcomed her back with open arms is an understatement! We feel privileged to be looking after such an amazing lady and very lucky that she considers Eve Belle to be her new 'home'. Thank you again for such lovely words; I look forward to sharing your review with the team!


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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for Eve Belle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.970 for Eve Belle is calculated as follows: ( (163 Excellents x 5) + (5 Goods x 4) ) ÷ 168 Ratings = 4.97

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eve Belle is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Arrianne

Arrianne Concepcion

Job Title: Home Manager

Joined: 2008

I have been working in the care industry since 2008. Having started as a Night Care Assistant, I held several positions until I became a Home Manager in 2013 – a profession that I love.


I have had the experience of managing different care homes, and I am proud to say that together with the team, we always strive to deliver very high standards of care each time, and have managed to achieve Outstanding in ‘Care’ as rated by the Care Quality Commission.


I have been given a wonderful opportunity to pioneer Eve Belle and continue to deliver outstanding care to residents.


Frequently Asked Questions about Eve Belle

What types of Care is Eve Belle registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eve Belle provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Eve Belle have?

There are 58 Single Rooms.

What are the Facilities & Services at Eve Belle?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eve Belle to the centre of Wickford?

0.2 mile(s) as the crow flies, distance by road may be significantly further.