Eve Belle

Nevendon Road, Wickford SS12 0QQ
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Top 20 carehome certificate
10 29 Reviews
  • Eve Belle, Wickford
Eve Belle is a luxury, state-of-the-art care home with 58 comfortable en-suite rooms in the highly desirable town of Wickford, Essex. Set over two floors, Eve Belle features a Cinema, Pamper Room, Hairdressing Salon, Cocktail & Coffee Bar, Family Room and Bistro Lounges.

Eve Belle is the fourth residential care home in the Sanders Senior Living portfolio, where residents are treated with dignity, respect and compassion. Residents are encouraged to maintain their independence and pursue active, meaningful lives amongst friends.

Residents at Eve Belle can expect to relax and socialise in modern facilities, enjoy freshly cooked meals in one of the home's bistro lounges and take part in the daily activities and events on offer, curated by the specialised Wellbeing Leads.

For enquiries on residential and dementia care in Essex, the team at Eve Belle are there to help you.

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Care Provided by Eve Belle

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Arrianne Concepcion (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Eve Belle

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,580
    • Self-Funded Residential Dementia Care from £1,580
    • RESPITE Self-Funded Residential Care from £1,680
    • RESPITE Self-Funded Residential Dementia Care from £1,680
  • (these prices are only a guideline, please contact Eve Belle to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Eve Belle Reviews (29)

Total of 29, showing 21-29
10

Eve Belle has a Review Score of 10 (9.970) out of 10, based on 14 reviews in the last 2 years. Over all time Eve Belle has 29 reviews.

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Review from Sarah S (Daughter of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I looked at a number of care homes for our mum. Even though Eve Belle was mid-build, we knew it would be top of our list. We were well aware that the move into residential care could be very tricky with our mum. Luckily the Customer Relationship Manager was on hand to reassure us. We did
have reservations about the quality of care, as this was a new build we were unable to see it in action. We need have worried. All the staff are wonderful. The managers have a fantastic team of staff. The entertainment manager thinks of such wonderful activities for them all to be involved in. The food is great, my mother has never eaten so well. We can rest easy in the knowledge that she is being extremely well cared for. I fail to see how anyone could not fall in love with Eve Belle. It is like a five-star luxury hotel. My mother is living her best life. This facility is head and shoulders above others. We can't thank the team enough!

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you so much for your review Sarah, I don't think we could've received any better feedback! It's been a joy watching Mum settle in, and become so happy in her new home. I know the team will be so grateful for such wonderful comments about their hard work, so I'll be sure to pass these on! Thank you again, and thank you for trusting in our new home, right from the time it was a building site!


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Review from Janet L (Daughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is exceptional. It is easy to see the accommodation is bright, luxurious and restful but more importantly, I would commend the staff to whom I would like to say a big thank you. From management, support staff and particularly carers we could not have wanted more. Kind, friendly, compassionate,
and caring they could not have done more for my mother.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Janet, thank you so much for your heartfelt review. Caring for Mum has been a pleasure, you're all part of our family here at Eve Belle, and we're so pleased you and your family felt so welcome and comfortable here. I'll pass on your kind words to the team; thank you again.


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Review from Jacqui D (Daughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum's experience as a resident and our experience, as a family visiting her, could not have been better. The facilities are absolutely beautiful, clean and welcoming, but what makes it so great is the kind, caring and professional staff. Everyone from the Managers to the Maintenance staff were genuinely
welcoming and kind. The home's atmosphere is friendly and upbeat and the staff work hard to make the place feel like a home from home. The staff go above and beyond to make everyone feel cared for and welcome. I honestly could not speak more highly of the Eve Belle Care Home. Thank you for taking such great care of my Mum.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you for such kind and wonderful words Jacqui; I know the team will be absolutely delighted and it means so much to us all that you and your family feel so welcome at Eve Belle. I'll pass on your thanks to the team and thank you again for taking the time to leave such a lovely review.


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Review from Maureen K (Respite Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first experience of a care home, and I was not at all disappointed at the amount of care and attention I have received. I have really enjoyed all the food here, and I feel much better for the lovely stay at Eve Belle. I only came for 2 weeks but wished it to be longer. I would like to thank
all the staff for their care.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you so much for your kind words, Maureen - the team and I will miss you and we're so pleased you chose Eve Belle for your respite! We look forward to seeing you again in the future (if you need us again!) and you're always welcome to pop in for a coffee and a catch-up, any time!


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Review from Faith W (Daughter-in-law of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is the best that I have ever seen. Mum is very happy here and has improved in her well-being since she has been here. It has only been 4 weeks and we can notice the difference every day. Mum gets on very well with all the staff and they are always there for her needs. Thank you to all
the staff at Eve Belle.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

What wonderful words Faith, I'll be sure to pass your thanks on to the team - it means so much to us. Seeing Mum improve every day has been a joy; she's a wonderful lady and we're so lucky to be able to support her! Thank you for taking the time to leave your review, it really is appreciated.


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Review from J M (Friend of Resident) published on 10 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very caring and attentive. Comfortable surroundings. Lovely friendly atmosphere. Can't fault at all.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you for taking the time to review our home, and for your positive feedback. The team will be delighted to read your review, and we're so pleased you enjoy visiting your friend.


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Review from A W (Friend of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first visit. I received a really warm welcome from the team. My friend's room is lovely and clean. We were offered a drink on arrival and the staff were really attentive.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you for taking the time to leave us a review, it really is appreciated. We're so pleased your friend is happy at Eve Belle, and that you've had a good first visit! Friends and family of our residents are always welcome at the home and are an important part of our little community.


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Review from Lesley R (Friend of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the premises it takes your breath away. The staff are so welcoming and very accommodating. My friend who is a resident is very well cared for and although she is at times unsure of who me and the staff are, does seem very happy.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you so much for your review Lesley, the team will be really happy to hear such wonderful feedback. Friends and family of our residents are always welcome at Eve Belle, and it's a pleasure meeting everyone!


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Review from E S (Daughter of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy Dad, happy me and my family.

Reply from Laura Mansfield, Customer Relations Manager at Eve Belle

Thank you for your lovely review, we're so pleased Dad is happy and is settling in so well! Families are always welcome; it's been a pleasure getting to know you all during your visits to Eve Belle. Thank you again!


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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for Eve Belle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.970 for Eve Belle is calculated as follows: ( (163 Excellents x 5) + (5 Goods x 4) ) ÷ 168 Ratings = 4.97

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eve Belle is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Arrianne

Arrianne Concepcion

Job Title: Home Manager

Joined: 2008

I have been working in the care industry since 2008. Having started as a Night Care Assistant, I held several positions until I became a Home Manager in 2013 – a profession that I love.


I have had the experience of managing different care homes, and I am proud to say that together with the team, we always strive to deliver very high standards of care each time, and have managed to achieve Outstanding in ‘Care’ as rated by the Care Quality Commission.


I have been given a wonderful opportunity to pioneer Eve Belle and continue to deliver outstanding care to residents.