Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.
We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
Visitors welcome at all times
Mantles Court offers on site parking
Mantles Court has a Review Score of 9.6 (9.620) out of 10, based on 18 reviews in the last 2 years. Over all time Mantles Court has 32 reviews.
Review from Vincent T (Son of Resident) published on 17 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care!
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Review from B S (Son-in-law of Resident) published on 27 September 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
Your feedback means a lot to us! Providing exceptional care and support to our residents is our top priority.
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Review from J P (Daughter of Resident) published on 27 September 2024
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Overall Experience
4.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
Thank you for taking the time to share your feedback. I will pass your suggestion onto the care home manager.
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Review from H G (Son of Resident) published on 26 September 2024
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Overall Experience
5.0 out of 5
Reply from Jo Currell, Marketing and Event Co-ordinator at Mantles Court
Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident. I will pass your feedback to the care home manager.
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Review from M C (Niece of Resident) published on 26 September 2024
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Overall Experience
5.0 out of 5
Reply from Jo Currell, Marketing and Event Co-ordinator at Mantles Court
We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention.
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from C N (Son of Resident) published on 25 September 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident. I will pass your feedback on to the care home manager.
Facilities
Care / Support
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Review from H T (Daughter of Resident) published on 25 September 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident. I will pass your feedback on to the care home manager.
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Care / Support
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Review from S F (Cousin of Resident) published on 16 September 2024
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Overall Experience
4.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
Thank you for your kind words. Our team is passionate about making a difference in the lives of our residents. I will pass your feedback on to the care home manager.
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Review from M D (Wife of Resident) published on 4 September 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from L T (Granddaughter of Resident) published on 4 September 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money
Review from J A (Son of Resident) published on 3 September 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
Your words mean everything to us! Providing compassionate care and personalised attention to each of our residents is at the core of what we do.
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Review from C K (Son of Resident) published on 27 August 2024
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5.0 out of 5
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Review from M R (Son of Resident) published on 27 August 2024
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5.0 out of 5
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Review from N K (Son of Resident) published on 27 August 2024
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Overall Experience
5.0 out of 5
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Review from Paul L (Resident) published on 6 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
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Review from Jeany S (Daughter of Resident) published on 9 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
It warms our hearts to receive such positive feedback! Creating a supportive environment where residents feel valued and respected is our ultimate goal.
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Review from C C (Daughter of Resident) published on 3 May 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court
Your words mean everything to us! Your Father will be dearly missed. Sending our warmest condolences to you and your family.
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Review from E P (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority. Wishing you a wonderful day!
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Review from M K (Son of Resident) published on 7 September 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Thank you for the review.
Mantles Court is the newest care home under the Quantum Care group, it was built with the growing needs of residents in mind. Thank you for reinforcing we have gotten this right.
If we can support in any other way, do let us know.
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Review from V C (Daughter of Resident) published on 9 August 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Good day and thank you for that amazing review of our newest care home, Mantles Court. If there is ever anything more we can do to support you or your loved one let us know, Have a lovely day!
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The Review Score of 9.6 (9.620) out of 10 for Mantles Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.620 for Mantles Court is calculated as follows: ( (140 Excellents x 5) + (66 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 213 Ratings = 4.62
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mantles Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jul 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
With over 30 years of experience working in the care sector, I have dedicated my career to providing the highest quality of care and support to our residents.
I began my journey in the care sector at the age of 18 and became a Home Manager in 2008. Over the years, I have had the privilege of working in several Quantum Care homes, gaining invaluable experience and insights along the way. My commitment to ensuring a warm, safe, and engaging environment for our residents remains my top priority.
Job Title: Deputy Home Manager
Joined: 2022
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care.
However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.
Job Title: Housekeeping Manager
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents’ dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Job Title: Chef Manager
The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.
Job Title: Receptionist
I have worked for Quantum Care for a number of years and I love the family feel of the home. I enjoy interacting with the residents and their relatives and welcoming other visitors to the home.
