Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.
We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
Visitors welcome at all times
Mantles Court offers on site parking
Mantles Court has a Review Score of 9.6 (9.620) out of 10, based on 18 reviews in the last 2 years. Over all time Mantles Court has 32 reviews.
Review from Nicholas S (Father of Resident) published on 22 July 2022
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Overall Experience
4.0 out of 5
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Review from Lindsay W (Daughter of Resident) published on 20 July 2022
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5.0 out of 5
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Review from Sophie C (Granddaughter of Resident) published on 20 July 2022
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Good day, thank you for taking the time to send us this review. Your nanny is an amazing woman and we are pleased to have her spend time with us.
If we can support more in any way please feel free to speak to a member of the team. Have a lovely day!
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Review from H S (Daughter of Resident) published on 7 July 2022
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Overall Experience
5.0 out of 5
Reply from Victoria Cookson, Marketing Coordinator at Mantles Court
Good day and thank you for sending us this heartwarming review of your mother's experience at our home. We are extremely proud of our team here and feedback such as this reminds us we are doing something right. Have a lovely day!
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Review from Victoria R (Daughter of Resident) published on 28 June 2022
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Thank you for this review, we are very appreciative of the ratings given, the staff here would be pleased as we try our best every day to make all residents feel the love and respect they deserve. Have a lovely day!
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Review from Paul L (Son of Resident) published on 28 June 2022
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Thank you very much for sending this lovely review, it was an absolute pleasure supporting your mother while you were away. If there is ever anything more we can do to support, give us a call any time and have a lovely day!
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Review from A S (Wife of Resident) published on 14 June 2022
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Good day, thank you for the review on our home. We take great care to ensure the friends and families of our amazing residents are kept informed of any happenings at the home. Have a lovely day!
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Review from J S (Father-in-law of Resident) published on 6 June 2022
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Good day and thank you for taking the time to send in this lovely review of our newest home, Mantles Court. Have a lovely day!
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Review from R M (Son of Resident) published on 27 April 2022
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Good day and thank you for taking the time to send us that lovely review of our newest home, Mantles Court. We try our very best to make everyone feel loved and cared for. It is really heartwarming to hear the kind words and we continue to cherish all residents. Have a lovely day!
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Review from Debbie A (Respite Resident) published on 1 April 2022
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Good day and thank you for this very uplifting review of our newest home, Mantles Court. The team at Mantles Court are all trained to the highest standard and they understand the importance of respect and care for people. The manager is very thankful that you felt the warmth of the home. Have a lovely day!
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Review from Shawn W (Son of Resident) published on 17 February 2022
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Thank you for the lovely review, your mum is an amazing woman.
Hope you have a lovely day and do not hesitate to call on us anytime.
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Review from D L (Son of Resident) published on 4 February 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Mantles Court
Thank you for taking the time to send us this review. We are happy to hear that your mother enjoys her stay with us. Have a lovely day!
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The Review Score of 9.6 (9.620) out of 10 for Mantles Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.620 for Mantles Court is calculated as follows: ( (140 Excellents x 5) + (66 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 213 Ratings = 4.62
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mantles Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jul 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
With over 30 years of experience working in the care sector, I have dedicated my career to providing the highest quality of care and support to our residents.
I began my journey in the care sector at the age of 18 and became a Home Manager in 2008. Over the years, I have had the privilege of working in several Quantum Care homes, gaining invaluable experience and insights along the way. My commitment to ensuring a warm, safe, and engaging environment for our residents remains my top priority.
Job Title: Deputy Home Manager
Joined: 2022
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care.
However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.
Job Title: Housekeeping Manager
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents’ dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Job Title: Chef Manager
The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.
Job Title: Receptionist
I have worked for Quantum Care for a number of years and I love the family feel of the home. I enjoy interacting with the residents and their relatives and welcoming other visitors to the home.
