Barchester Falmouth Court Care Home

Dracaena Avenue, Falmouth TR11 2EW
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9.8 42 Reviews
  • Barchester Falmouth Court Care Home, Falmouth
Falmouth Court Care Home in Falmouth is now open!

Offering high quality residential and dementia care in a wonderful and supportive setting, the care home is in close proximity to the Falmouth Harbour.

Care at Falmouth Court is personalised to each individual, with no one-size-fits-all approach. Care plans are designed to reflect the person's needs and requirements as well as their interests and personalities.

The team works hard to offer an active lifestyle, with plenty of activities and regular trips out to suit every resident. The talented chefs prepare nutritious meals for residents to look forward to, always catering to any dietary requirements.

For residents living with dementia, the Memory Lane community assures a safe and comfortable living space with specialised resources designed to help them feel at home.

If you'd like to find out more about Falmouth Court, please get in touch with the team.

Care Provided by Barchester Falmouth Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Haley Reeve-Larson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 4

Funding & Fees Guide for Barchester Falmouth Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,815
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.


  • (these prices are only a guideline, please contact Barchester Falmouth Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Falmouth Court Care Home Reviews (42)

Total of 42, showing 1-20
9.8

Barchester Falmouth Court Care Home has a Review Score of 9.8 (9.793) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Falmouth Court Care Home has 42 reviews.

Overall Experience

  • 38
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I have been a permanent resident in this home for over one year and am very happy with the care that I receive. I don't think I would find anywhere better.
I would recommend to anyone thinking of making Barchester Falmouth Court Care Home their home that they spend a couple of weeks in respite care
first so that they know what to expect.
Unfortunately, the advertising gives a somewhat exaggerated impression of the home which can lead to newcomers feeling unnecessarily disappointed and frustrated.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your honest feedback and time taken to leave a review. As always, we continually work to meet the needs and expectations of all residents, we appreciate your comments.


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Overall Experience  Overall Experience 5.0 out of 5

This has been a good, positive experience.
Food excellent but to eat my last meal of the day at 5pm is difficult.
The activities were interesting and varied and well taken up.
The worst thing were your pillows. There were three provided, the size of sofa cushions! If everyone used those the NHS would
have unlimited neck problems. I asked for alternatives, none were available.
The staff were polite and willing.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Dear Sandra, many thanks for your review, we are pleased you enjoyed your stay. We will take on board your comments about mealtimes and review with our catering team. In regard to the pillows, we will feed this back to our procurement and hospitality teams and I will seek to find some alternative pillows to cater for all. Again, thank you for taking the time to leave your comments and we look forward to seeing you again.


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Overall Experience  Overall Experience 5.0 out of 5

I enjoyed my respite, two-week stay at Barchester Falmouth Court Care Home very much. It is a beautiful home, clean and tastefully decorated with lovely garden. The staff were all wonderful, caring, efficient and kind. They create a very happy atmosphere. I hope to return.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your kind words. We are pleased you enjoyed your stay with us and look forward to welcoming you again in the future.


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Overall Experience  Overall Experience 4.0 out of 5

This is a well-designed, relatively new care home with lovely, modern décor and which seems to successfully meet the broad requirements of the elderly cohort. It was unfortunate that after two face-to-face meetings with the management team, the requirement for a double bed couldn't be achieved and as
this wasn't made apparent until arrival, there was no real option other than to proceed. Nevertheless, the front of house and care staff did all they could to meet Mum's other requirements, including a trip out to her favourite hotel for cream teas. Our mum certainly enjoyed herself and the staff went out of their way to ensure she felt welcome and to smoothly integrate her for the two weeks of respite care. There was a good range of activities that are focused on the broad range of clients and as the residents were consistently very friendly and content, this was definitely a good sign of an outwardly well-run and happy care home.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your lovely review. We are so pleased to hear Mum enjoyed her stay with us and hope to see her again in the future.


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Overall Experience  Overall Experience 5.0 out of 5

My respite stay was all that I had hoped it would be - comfortable, efficient with good staff and food. The programme of activities was excellent.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

We are so pleased you enjoyed your respite stay with us and look forward to welcoming you again in the future.


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Overall Experience  Overall Experience 5.0 out of 5

My mother's experience at Barchester Falmouth Court Care Home was brilliant.
The staff provided warm, genuine care. Nothing was too much trouble. Their personalities and level of care lifted my mum's spirits and fully supported any needs she had.
The food was excellent, elegant dining room. Wine
always offered.
The home felt like a lovely hotel rather than a nursing home. Reflected by happy residents, great atmosphere.
Activities on a daily basis.
As a relative, I could visit anytime, sometimes eat with Mum, made it feel as if it was her home. Lovely, spacious, clean room.
She was there for respite care but would certainly not hesitate to return, maybe permanently.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you so much for your lovely words. We are so pleased Mum enjoyed her respite stay with us and look forward to welcoming her back again.


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Overall Experience  Overall Experience 5.0 out of 5

I visit Falmouth Court Care Home on a regular basis it’s always very clean and beautifully kept. The home services advisor is always very welcoming when he’s there and are other members of the team.
Each room is very well-furnished.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your kind words. It's always a pleasure to see you.


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Overall Experience  Overall Experience 5.0 out of 5

We arranged for respite care for my father-in-law from 20/12/2023 to 12/01/2024. He decided he would like to extend his stay and become permanent.
The management and staff have been fantastic with him, his mobility has increased, his appetite and also his nutrition and hydration and his interaction
with people.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your positive review. We are so pleased Dad has decided to stay with us permanently.


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Overall Experience  Overall Experience 5.0 out of 5

Mum had recently had a hospital stay and I had come over from Spain for 2 weeks to look after her. However, I needed to return for 2 weeks for work. She needed a placement with 24-hour care and support and Falmouth Court was suggested to me as a respite option.
From the initial telephone conversation,
the show around and the home visit I knew Falmouth Court would be able to offer her and me the exact respite service we required.
The home is stunning. Beautifully stylish with large, warm and comfortable rooms. The communal areas were calm, with appropriate music just audible in the background. The managers and staff were polite, kind, caring, efficient and knowledgeable.
Mum loved the food which was plentiful and varied and catered for all tastes and dietary needs. She particularly loved the cakes.
I am now considering moving back to the U.K. for the longer term to look after Mum and hope she can stay again for a further respite stay to allow me to put this into motion.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your lovely words. We look forward to welcoming Mum back again soon.


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Overall Experience  Overall Experience 5.0 out of 5

Had a lovely festive visit and the home was beautiful. Lots of festive activities taking place too. The staff were very friendly and welcoming. We are happy to see everyone is comfortable and well looked after.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your kind words, we really work hard to make sure the festive season is special for our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Falmouth Court is a wonderful care facility with excellent, friendly staff.
It is fresh, light and well-placed in Falmouth.
Mum is delighted to be here and loves all the activities that are available.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you, John, for your kind words. It was great to meet you both, and we look forward to your next visit.


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Overall Experience  Overall Experience 5.0 out of 5

The Falmouth Court team have been outstanding and a huge relief to my mum and her family during the potential stressful transition from independent living in Edinburgh. My mum repeatedly points out how friendly, caring, engaged and fun the carers, cleaners and managerial staff all are without exception.
Attempts to personalise connection have been terrific with huge moves to reach out to my mother's (and others') interests in art, but also the willingness of French carers to enable her to practice the language she loves. The medical team response and ability to connect with the full spectrum of external agencies has been impressive. Constant review and adaption to evolving needs are very much appreciated by our family. Thanks so much.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you so much for the kind words. Mum is a joy to have with us and we really do appreciate your thoughts.


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Overall Experience  Overall Experience 5.0 out of 5

I visited Barchester Falmouth Court Care Home last week, I am a retired man of eighty years and never been to a care home before. My aunt is a resident and she asked me to visit as she was very happy there. I am very pleased to say that I was so impressed not only with the beautiful home but also the
facilities and the staff and management that I met. I honestly thought that I was in a five-star hotel as all the rooms and recreation rooms and the gardens that I saw are simply stunning. In the reception area, they provided a very nice arts and crafts recreation and there were eight residents enjoying the recreation and laughing and talking amongst themselves. All the staff and management I met were very welcoming and really convinced me that I was not alone in thinking that care homes are certainly not of the impression that I had before coming here, I am now considering that in the future I would seriously think of moving into this type of care home. Well done to all the staff and management.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your kind words, it's great to know our team are providing a premium experience to all our residents.


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Overall Experience  Overall Experience 3.0 out of 5

Overall Mum was happy. Lack of communication from management to care staff caused issues of basic care needs initially not met. The manager visited Mum at home and carried out pre-assessment. Due to dementia and aged 99, it was discussed and documented that Mum needed prompting with everything to meet
her care needs initiating nothing for herself. It was agreed Mum was suitable for residential care. On day 3, I phoned at 12 midday to find her in bed, still in pyjamas and not had breakfast. On discussion with the manager it would appear Mum wanted “to stay in bed a little longer” when asked but had then been left. Put to bed 9.30pm the night before. Toileted only once at 4.30 am -very wet, (left 7hrs) despite pre-assessment stating toileting required at 1.30 and 4.30, still in bed 12 midday (left further 7 hours) not only not meeting her basic care needs but risking Mum's skin integrity, hydration and nutritional needs. Rectified by communication improvement and daily call from the manager.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Dear Anne,


Thank you for your valuable feedback. We acknowledge our communication gaps and have worked to improve this. We are pleased Mum was happy with her stay overall and that we were able to rectify your concerns early on. It was a pleasure to have her stay with us and we thank you for your patience whilst we worked to understand Mum’s routine more accurately. Again we thank you for your honest feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Our Mother has been a resident of Falmouth Court since April and we have been delighted with the facilities but more importantly, the level of care she has received from the staff, which is of the highest quality.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your kind words. Mum is a joy to have here with us.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent with advising, when this is something new to me and my family. Very professional yet personal service. Very clean and tidy at all times. Mum absolutely loves coming here and thinks all the staff are her best friends!

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you Howard for you review. It's been great to see Mum improving during her time with us. We always enjoy her stays here.


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Overall Experience  Overall Experience 5.0 out of 5

A beautiful care home with wonderful staff, offering excellent facilities and care. Rooms have a home-from-home feel with the facilities of a hotel. The home is kept immaculately and residents are so well cared for in a beautiful environment. We couldn't ask for more.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your lovely kind words. It's great to know all our hard work is creating a wonderful environment for our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Had a two-week respite stay which was excellent. Every member of staff made me feel welcome.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your kind review. It was a joy to have you with us and we look forward to your next stay with us.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff and management were very helpful and Mum had a very enjoyable stay. Excellent care home.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your kind words. It was a pleasure to have her with us. We look forward to her next stay with us.


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Overall Experience  Overall Experience 4.0 out of 5

My mother spent ten weeks at Falmouth Court Care Home recovering from a broken arm as she has mild dementia. She can be a difficult person sometimes and she demonstrated this during her first month. However, the staff persisted and after a month she began to settle in. We found the staff to be caring,
friendly and professional at all times. There's no doubt a stay at Falmouth Court is expensive but the care she received was excellent.

Reply from Haley Reeve-Larson, General Manager at Barchester Falmouth Court Care Home

Thank you for your kind words. It was a pleasure to have her with us. We look forward to her next stay with us.


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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Barchester Falmouth Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.793 for Barchester Falmouth Court Care Home is calculated as follows: ( (233 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 275 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Falmouth Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 May 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (32)

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Meet the Team (58)

Haley

Haley Reeve-Larson

Job Title: General Manager

Joined: 2021

Hello and welcome, I am Haley Reeve-Larson, and I am General Manager here at Falmouth Court. Welcome to our website!


With over a decade’s worth of experience in health and social care, I am a passionate registered manager with a wealth of knowledge including managing nursing, residential and community care. I have extensive knowledge in supporting residents with dementia to live well and have a passion for encouraging dementia-friendly support within our local community. As a dementia champion and dementia care mapper with the University of Bradford, I am competent in supporting colleagues to understand quality care for those living with dementia.


The majority of my career has been working in Falmouth with the local community and healthcare professionals and therefore have a solid understanding of how best to support our residents.


I have a very active role in the lives of all residents, ensuring resident-centred care is delivered by every member of staff to a high standard. My passion for quality care is fuelled by my own experiences of placing loved ones in the hands of care teams. I feel my own experiences have moulded me into the manager I am today and take pride in my ability to support residents, families and friends to make informed choices about the care options available to them including how to live as independently for as long as possible.


I look forward to welcoming you to Falmouth Court.


Catalin

Catalin Danciu

Job Title: Deputy Manager

Joined: 2021

Hi, my name is Catalin and I am the Deputy Manager at Falmouth Court.


I am originally from Romania where I graduated from Generalist Nurse College as a Generalist Nurse and worked as a nurse protecting children with disabilities. I have a passion for supporting care teams and have responsibility for overseeing the resident care at Falmouth Court.


I’ve always been very caring and empathic and interested in how every person can be unique. I am very passionate about high-quality care using my clinical knowledge to develop the carers I lead. I learned during my travelling the importance of contributing to people’s quality of life from residents to my colleagues including the difference quality care can make.


I have also studied Theatre and Arts. Being passionate about the arts I feel lucky to hear and learn about our resident’s stories, which makes them who they are. It’s a privilege to be part of their story. As I like to say, every one of us is a book, and every person you meet is a chance to be a better you.


We look forward to meeting you and welcoming you to our home.


Hugh

Hugh Dickinson

Job Title: Home Services Advisor

Joined: 2021

My role here at Falmouth Court is to provide information to clients and their families who are looking to make the move into care. I’m here to answer all your questions and support you through what can be a daunting process. I aim to make the journey as easy, stress-free and comfortable as possible.


Previously, I have spent the last 7 years working in Retirement Living, so I am understanding, knowledgeable and empathetic with the process of finding the right place for you.


I’m very proud of our beautiful offering here at Falmouth Court and I look forward to showing you our exquisite new home.


Deborah

Deborah Medlin

Job Title: Administration Manager

Joined: 2021

My previous customer service experience has taken me from Retail Manager to Employment Support Service and then through to the Care sector. Supporting residents, relatives and loved ones in a residential setting is where my heart lies.


When I am not at work you will probably find me out walking near the coast enjoying the Cornwall that I love and grew up in.


Jonathan

Jonathan Moyle

Job Title: Head Chef

Joined: 2022

A 49-year-old Cornishman, born & bred has worked in the hospitality industry for 33 years. Married my beautiful wife and am lucky to be a dad to three wonderful children.


I started out as an apprentice at the tender age of 16 in an intimate  50  cover restaurant in Lostwithiel, where I was taught the skills required, including baking, butchery, and desserts to name but a few.


Over the next 30 years, I progressed into Hotel Kitchen Management, new start-up restaurants and traditional Inn’s honing my skills using local Artisan businesses and forging long-standing relationships with these suppliers, utilising the best ingredients the county can provide.


I was fortunate enough to become a Head Chef at the age of 22 and have since led and developed various teams throughout my career. There is no better achievement than that of seeing a young apprentice develop and grow into the next generation of Head chefs.


Sadly losing both my parents recently and then caring for my uncle who has now entered a care home setting, I witnessed first-hand the importance of a quality food offering and the effect this had on him. This personal example spurred me on to pursue the next chapter of my working life and led me to employment at Falmouth Court as Head Chef, leading the professional team to produce the highest standards of food for our residents.


Cris

Cris Cruz

Job Title: Head of Maintenance

Joined: 2024

Originally from Southeast Asia, where I finished my Bachelor of Science in Electronics and Communication Engineering/Explored more with my expertise in Mechanical Engineering particularly in Hydraulic Engineering. During my time here, I worked for Bosch as a Hydraulic Engineer for 8 years, where I was also assigned as a Safety Engineer at the same time.


Gaining these qualities and skills led me here in the UK where I finished two master's degrees in Engineering Management (MSc) and Occupational Safety Health and Well-being (MSc). With this, I am also an IOSH member. During my master's, I was able to be trained as a plumber and electrician. During these past few years, I worked as a maintenance assistant, then became a maintenance manager in one of the 4-star hotels in the UK.


My expertise allows me to create a safe, comfortable environment for everyone. By maintaining equipment and facilities, I will gladly reduce the risk of accidents to ensure everyone's safety. My hands-on experience enables me to understand the unique needs of the residents, allowing me to make modifications or repairs that enhance their daily lives, whether it involves adjusting lighting for better visibility or ensuring comfortable temperature control.


I look forward to the opportunity to bring my dedication and expertise to this wonderful care home and to support its mission of providing exceptional care for all residents.


Clare

Clare Ingiszi

Job Title: Head Housekeeper

Joined: 2021

Hi, I’m Clare the Head Housekeeper at Falmouth Court. I am a Falmouth girl and went to school at Tremough. I was originally a hairdresser but during the first Covid event I went to Independent Living Accommodation in Northampton as their Head Housekeeper. I decided to return to Cornwall as I missed Falmouth too much.


I will ensure that your room and the building are kept sparkly clean!


Theresa

Theresa Flood

Job Title: Housekeeping

Joined: 2022

My name is Theresa and I am here to make sure the home is clean and welcoming. I was born in Africa but have always lived in Cornwall. I have a one son who I love spending time with. Previously I have had a career in HR.


Deborah

Deborah Riley

Job Title: Housekeeping

Joined: 2022

Housekeeping at Falmouth Court Care Home  


Emma

Emma Cartwright

Job Title: Housekeeping

Joined: 2023

Hi, I'm Emma, I'm 49, and have 3 beautiful children 2 of who have flown the nest to university and beyond! I have worked in numerous hotels over the years as a self-employed cleaner and private carer.


In my early years, I studied performing arts, was part of the Cornwall youth dance company and worked with the swamp circus. I love to sing, dance, and juggle...but most of all making people smile always makes my day brighter and hopefully theirs too.  


Jean

Jean Flood

Job Title: Housekeeping

Joined: 2022

I really enjoy my role keeping our residents rooms and the whole home is pristine condition.  I focus on attention to detail making sure our residents have the best experience possible.  I love being a part of the Falmouth Court team and very much enjoy making our residents happy.


Karen

Karen Kneebone

Job Title: Housekeeping

Joined: 2023

Hi my name is Karen Kneebone and I've been working at Falmouth Court for 8 months. I started as a Night Care Assistant which I enjoyed very much. I've been caring for 35 years and have learnt so much on my journey meeting some lovely people and there families. I've now joined the Housekeeping Team ready for a new challenge. I enjoy walking Reading Socialising. I've lived in Falmouth most of my life.


Emma

Emma Cartwright

Job Title: Housekeeping

Joined: 2023

I really enjoy my role here at Falmouth Court, knowing I'm making a difference to our residents and keeping the home spick and span.  


Jan

Jan Pascoe

Job Title: Housekeeping

Joined: 2023

I am 64 years of age and have been working in the care industry for 42 years.  I have now moved across to the housekeeping side and am very keen to make sure our residents have a beautiful home. 


I am mum to 4 and have 7 grandchildren. In my spare time, I love gardening and DIY along with socialising with family and friends.  


Lynsey

Lynsey Wallace

Job Title: Admin Assistant

Joined: 2024

My name is Lynsey and I was originally born in Penzance Cornwall. I moved up country in my early teens and spent 25 years trying to come back again. I was lucky enough that the opportunity arose last year and I moved down to be with my long-term partner, Andy, who I originally met at primary school. We have just bought a house and I’m loving life and being back in Cornwall.


I have a 12-year-old son called Keiran and love showing him around Cornwall when he visits.


I have done secretarial/admin work for the last 30 years but this is my first admin role in a care home. I really love the job and the staff and residents have made me feel very welcome.


In my spare time, I love being by the sea, reading and knitting.


Rachel

Rachel Parry

Job Title: Community Lead

Joined: 2022

Hi, my name is Rachel and I am a Senior Night Care Assistant. I have worked in care for 12 years and have enjoyed every moment and will continue to do so. I have a white Staffie called Lexi and I love to take her on long walks to the seafront in the summer. I have 3 sons and 4 grandchildren and enjoy taking my grandchildren to the park although my granddaughter prefers shopping!


Amy

Amy Foden

Job Title: Community Lead

Joined: 2024

Hi, my name is Amy, and I am a Community Lead at Falmouth Court.


I have been working in the care industry for nearly 11 years. I started off working in community care, but after I had my daughter, I moved into care homes.


I have worked in agency care for a number of years, and have worked in both nursing and residential homes and supported living.


When I'm not working, myself and my husband will normally be down by the beach or exploring Cornwall with our 2 children and our dog.


Grace

Grace Hunt

Job Title: Community Lead

Joined: 2023

Hi, my name is Grace and I’m a Community Lead at Falmouth Court.


I’ve been working in the care industry for 9 years, I studied my level 5 in health and social care, alongside working in the community.


I’ve always found being a carer a job no one can describe. No two days are ever the same, but the feeling you get when helping someone is a feeling that never changes.


My passion for caring comes from my beautiful gran, who taught me the meaning of caring and respect.


I look forward to knowing every day that I go home, I've made a difference and put a smile on someone’s face.


When I’m not working I like to spend time with my friends, family and my dog.


Claire

Claire Lerch

Job Title: Senior Care Assistant

Joined: 2022

My name is Claire and I am a Senior Care Assistant here at Falmouth Court. I have worked in the care sector for 17 years. Both in care homes and domiciliary care. I'm very passionate about the care I provide to our lovely residents.  I have a daughter. I also have a dog along with many other pets. I really enjoy working with our fabulous team here at Falmouth Court.  


Clare

Clare Pinhay

Job Title: Senior Care Assistant

Joined: 2023

Hello, I'm Clare and I'm a senior here at Falmouth Court.


I started working in the care industry 16 years ago, I've really grown to love my job and find it very rewarding. I enjoy meeting new people and making a positive difference in people's lives, I find the older generation to be the most interesting people with the best stories to tell. 


I was born and raised in Falmouth and when I'm not at work I like to spend time with my 3 children, family, friends and my 2 doggies.  


Sharon

Sharon Pond

Job Title: Community Lead

Joined: 2023

Hello there, 


I have worked in the care industry for 15 years. I am passionate about providing the best person-centered care experience for everyone here at Falmouth Court. Making sure each resident I come into contact with feels special.  I have 2 daughters and I love spending time with my family and walking by the sea and watching the beautiful Cornish sunsets. 


Michelle

Michelle Empringham

Job Title: Senior Care Assistant

Joined: 2022

I am truly proud and very honoured to have been chosen to be part of such a great team here at Falmouth Court.


I have worked in the care sector since 2015 and it is my absolute passion. I love my role as a Care Assistant and making a big difference in someone’s day is such a great feeling; nothing beats it. 


I look forward to meeting you all with a big smile and a warm welcome to Falmouth Court. 


Louise

Louise Almond

Job Title: Senior Care Assistant

Joined: 2023

I’m Louise, I live in Redruth but am originally from Leicestershire. I’ve lived in Cornwall since 2009. I studied nursing down here and feel very at home in Cornwall. I live with my partner, Patrick and our little son Jacob who is almost two and keeps me very busy. My previous workplaces have included dispensers in a pharmacy, agency care work, and a large nursing home. I love working here at Falmouth Court, such a friendly, warm atmosphere and was made to feel welcome straight away.


Kim

Kim Barron

Job Title: Senior Care Assistant

Joined: 2024

Hi, my name is Kim,


I have worked in the care sector for 32 years. During that time I have worked in nursing care, residential care and also in a hospital setting. I find working in care most rewarding. Working with such a great team means we can provide our residents with such high-quality care. Helping them to have the best life.


In my spare time, I like to spend time with my family and socialising with friends.


Lucy

Lucy Lewis

Job Title: Senior Care Assistant

Joined: 2023

Hi, I’m Lucy and I am a Senior Day Care Assistant. Since finishing my studies, I have gained an NVQ Level 3 in Health and Social Care and a bachelor's degree in Human Health Sciences, alongside working in various care homes.


This experience has enabled me to develop a good understanding and a true passion for providing quality care to all our residents here at Falmouth Court. After moving to Falmouth 3 years ago, I really enjoy spending time at the beaches and exploring all that Cornwall has to offer. I look forward to welcoming you all to our lovely home!


Gail

Gail Brenton

Job Title: Senior Care Assistant & Dementia Champion

Joined: 2021

Hi, my name is Gail and I am a Care Assistant here at Falmouth Court.


I have been working in care for 12 years. I started in community care with experience in residential care homes, personally assisted supported living complex and a Dementia care home.


During my time, I have found it very rewarding and enjoyable. I have carried out many activities for clients by arranging parties, dog shows and taking my ponies to work. I have also been short-listed for the title of Carer of Cornwall and I cannot wait to welcome all our residents into Falmouth Court.


Katie

Katie Linthwaite

Job Title: Care Assistant

Joined: 2021

Hello everyone. My name is Katie and I have worked in the care sector for the best part of 4 years, passionately providing the best care that I possibly can.


Along with my love of spending time outdoors, I enjoy reading and writing and I have even attempted my first book!


Chelsea

Chelsea Kempton

Job Title: Night Care Assistant

Joined: 2021

Hi, my name is Chelsea and I am a Night Care Assistant here at Falmouth Court. Since a young age, I have always felt a great sense of achievement in helping others and always strive to make a difference.


I started off my career in the healthcare sector straight after leaving college where I gained my NVQ2 in Adult Social Care. I have more than 10 years of experience working within nursing homes, domiciliary care, residential care homes and most recently private care. During this time I have obtained a lot of knowledge of working with complex care, dementia care and peg feeding. I have a passion for my role and strongly believe in person-centred care.


I enjoy a challenge and I am always willing to learn and develop within my job role. I look forward to continuing my career here at Falmouth Court with such a good team behind me. We look forward to welcoming our residents and providing an excellent experience for all.


Cathy

Cathy Foote

Job Title: Care Assistant

Joined: 2022

Having previously worked in hospitality and then making a move into the care sector.  I strive to make sure our residents live their best life.  Making sure each resident is care for individually and ensuring they have the best experience each day.  


Beverly

Beverly Penhaligon

Job Title: Care Assistant

Joined: 2022

Hi there, my name is Beverly Penhaligan and I am a Day Care Assistant at Falmouth Court.  


I have been working in the care sector for the past 20 years, first starting my career in the community.  I moved into working in residential care 14 years ago and have not looked back since. Finding it to be very rewarding.  I am passionate about supporting and providing the best care to our residents. 


In my spare time, I enjoy reading, walking and spending time with my family, especially my 3 grandsons.  


Kim

Kim Snow

Job Title: Care Assistant

Joined: 2022

I love my position within such a great and supportive team.  Helping our residents have the best care and ensuring they are living their best life is so important to me. In my spare time, I love to go for coastal walks and in the summer spend time on the beach.  


Sally

Sally Kellow

Job Title: Care Assistant

Joined: 2023

Hi, my name is Sally, I'm a care assistant working both days and nights.


I have a bubbly personality, always with a smile on my face and always keen to support our lovely residents.   


I've been in care work since 2019, working in the community and also caring for family members. This is the first ever care home I've worked in and it is just wonderful, the home is beautiful and the team are so supportive. It's been my dream to become a carer since I was a little girl as I enjoy putting a smile on other people's faces, I hope to progress in the care sector and maybe become a senior care assistant, one day maybe even manager of a home. 


I am very proud and happy to be welcomed here at Falmouth court by an amazing team. 


I look forward to giving a warm welcome, meeting and greeting you here at Falmouth court and hope to put a smile on your face after your experience here at our care home. 


I have 2 cats magic and toffee, and 2 dogs Arlo and Cheif, I enjoy walks along the beach and Netflix on the sofa on my days off.


Jules

Jules McCormick 

Job Title: Care Assistant

Joined: 2023

I have worked in the care sector for many years, working as care working as a carer in nursing homes & as an HCA at the Royal Cornwall Hospital (ward based).


I was born in Wadebridge on the North Cornwall coast, born as a farmer’s daughter I have grown up loving the outdoors & being in Wellies. I learnt to ride horses at an early age and most of my life had a horse, my husband & I have a horse between us which is our hobby.


I am a mother of two grown-up daughters & grandmother to Henry Jack.


Sharon

Sharon Kernan

Job Title: Care Assistant

Joined: 2023

I have previously worked in catering for 21 years moving to care 3 years ago. I enjoy working at Falmouth court very much being able to provide an excellent level of care in the most beautiful surroundings is very rewarding. The team are so supportive and fantastic to work with. In my spare time, I enjoy gardening and have a passion for baking. I also enjoy coastal walks with my 2 dogs.  


Linda

Linda Clarke

Job Title: Care Assistant

Joined: 2023

Hello to one and all! 


I have worked within the care sector for 25 years.  During that time I have provided care in the community, In care homes and also worked at the Royal Cornwall Hospital too. I really enjoy being able to add fun and joy to our resident's days.  


I love walking my dog and spending time with my Grandson. I have also been involved with gig rowing which has been a great pastime.  


Yvonne

Yvonne Smith

Job Title: Care Assistant & Speak Up Champion

Joined: 2023

I have been a Care Assistant (HCA2) for 11 years and really take pride in providing excellent care to our residents.


Helping them live as independently as possible and ensuring they are living their best life possible. I love photography and am a member of a club in Falmouth. I love to sketch and am also a member of a local sketch club too. I love spending time walking my dog and taking pictures.  


As speak up champion for the home I act as a voice for colleagues to express their ideas, develop new ways of working and a pathway for them to report concerns. I regularly meet with the manager to discuss the running of the home from the colleagues perspective


Ellie

Ellie Hellinikakis

Job Title: Care Assistant

Joined: 2023

My name is Ellie and I live locally to Falmouth Court. 


Previously I have nearly 2 years of experience providing care in the community. I am so pleased to join the team here and have the opportunity to provide our lovely residents with the best care experience.  


Chloe

Chloe Vivian

Job Title: Care Assistant

Joined: 2023

My name is Chloe and I'm a Day Care Assistant at Falmouth Court.


I have experience working in both Residential homes and Domiciliary care. I started my career as a Care Assistant in 2019.


The thing I love most about working in this industry has to be helping people and making a difference, I believe it's the little things that can make a big difference to somebody's day. Putting a smile on people's faces is priceless and I find helping people incredibly rewarding.


I have 3 children aged 10, 8 and 4. They are my pride and joy and I love being their Mum.


Im also a massive animal lover, I have two dogs, Lola, a border Collie and Nelly, a sprocker spaniel.


I've found Falmouth Court to be incredibly welcoming and friendly, as well as the building itself being absolutely stunning! 


Paul

Paul Wilkinson

Job Title: Care Assistant

Joined: 2023

My name is Paul and I have been working in care for nearly 10 years. I have also been in the baking industry since leaving school and am a skilled baker.


I have been married for 29 years and have a son and daughter along with two grandchildren. In my spare time, I love carp fishing and hold the record for the largest carp caught in the Southwest weighing 40lbs 1oz!


Julie

Julie Pond

Job Title: Care Assistant

Joined: 2023

Hi all, my name is Julie and I come from a long line of caregivers. My nan who was my inspiration to become a carer and also my mum have all worked in care. 


I'm thrilled to be able to carry on this family tradition in such a wonderful setting as Falmouth Court. I'm kept very busy at home too with two children and 2 cats.  


Val

Val Green

Job Title: Care Assistant

Joined: 2022

Hello there, I'm Val and I have worked in care for 4 years. 


Providing care is such a rewarding role and to be able to carry out this in such a wonderful setting is just fabulous. 


My hobbies are my horses which bring great joy.  I also enjoy sewing and knitting.  


Lauren

Lauren Scarr

Job Title: Care Assistant

Joined: 2023

Hello there, I'm Lauren and I have worked in care for 15 years. I adore my position and being able to help our residents brings me great job satisfaction. When I'm not working I enjoy spending time with friends. In the summer I enjoy going to the beach with my nieces and nephews.  When I can I love the opportunity to go to events and festivals too.   


Siobhan

Siobhan Caddy

Job Title: Care Assistant

Joined: 2023

Hello, my name Siobhan,


I have 4 years of experience in support work, in both supported living and residential homes across Cornwall, supporting adults with learning disabilities, which I adored.


I am so happy to have joined this beautiful home to be able to carry over the skills, passion and knowledge I have from previous settings into caring for the lovely residents here in Falmouth, plus the opportunity to expand on those and embrace a new challenge.


When I’m not at work you’ll find me creating memories with my 3 sons, spending time with friends and family and I’m happiest exploring the Cornish coast.


Karen

Karen Coyne

Job Title: Care Assistant

Joined: 2024

Hello I'm Karen 


I love my role here at Falmouth Court, caring is a great passion of mine and I have many years in this industry. In my spare time, I love to walk the Cornish coastline. 


Marilyn

Marilyn Rogers

Job Title: Care Assistant

Joined: 2023

I'm Marilyn and I have worked for Barchester for several years in Cheshire. I recently moved back to Cornwall as I was originally from Helston. I'm thrilled to be able to transfer and continue to provide excellent care here at Falmouth Court. In my spare time, I like to travel and listen to music.


Lana

Lana Carter

Job Title: Care Assistant

Joined: 2024

Hi, my name is Lana. I am so happy and excited to have been chosen as part of the care team.


I was born and grew up in Falmouth but moved to Flushing where I brought up my two children and lived there for 30 years. I am now back living in Falmouth with my two Pekingese dogs Edith and Yanna.


In my early twenties, I fronted a band and toured all over the UK.


I then went to college and learnt new skills which led me into Childcare. I did this for 10 years and loved it so much.


I've also worked at our very busy local pub in the village and met so many lovely people along the way
I worked as a Community Carer since 2018 and doing so led me to apply for a role as a carer at Barchester.


My interests are walking my dogs very slowly as they have tiny legs.
Rollerskating with my grandchildren.
Crocheting and knitting.
Spending time with my Dad talking about local history and historical vehicles.
You will always see me smiling at all times.


Jake

Jake Daniels

Job Title: Bank Care Assistant

Joined: 2022

My name is Jake and I am a Bank Care Assistant here at Falmouth Court. I have worked in the care industry for 3 years. I previously worked as a private carer for children with special needs. I am passionate about the care I provide to the residents here and thoroughly enjoy spending time with them. 


In my spare time, I write and perform music and love spending time with my small dog 'Tilly'  


Mikey

Mikey Wilson

Job Title: Second Chef

Joined: 2023

Hi, I'm Mikey Wilson. I'm 25 and thrilled to have joined the wonderful kitchen team here at Falmouth Court. I am Cornish-born and bred and have been a chef for 7 years. My cooking experience comes mainly from classic-style cooking and working in pubs. Before joining Falmouth Court I had worked my way to becoming a sous Chef. In my spare time I like to play golf.  I also love to visit different places to eat around the county gaining knowledge and ideas to bring to my own cooking.


Richard

Richard Sutton

Job Title: Second Chef

Joined: 2024

I have been a chef for 14 years having previously worked in the local dockyard. Over the years I have gained experience working in local hotels and even in a day care centre all the while expanding my skills and knowledge. I have found this line of work to be very rewarding and am very pleased to have the opportunity to carry this on with Barchester. In my spare time, I like to go fishing both course and sea. I am partial to watching the snooker and a good box set too. 


Mervyn

Mervyn Lyons

Job Title: Host

Joined: 2021

My name is Mervyn and I am one of your hosts. My vast catering experience has taken me from hotel positions to general hospitality including 22 years at the Falmouth location of Exeter University.


When I am not at work I enjoy increasing my knowledge of history and geography, reading and tending my garden. My joy comes from my family, especially my 3 granddaughters.


Rob

Rob Bugden

Job Title: Host

Joined: 2022

I have worked in the catering industry for many years and joining such a fantastic head chef is so rewarding.  I thrive on providing our residents with the best service and always make sure I go above and beyond to make sure they have the best dining experience.  


Mabel

Mabel Chann

Job Title: Hostess

Joined: 2024

Working with the elderly brings me so much joy, learning all about their lives and hearing their stories is so rewarding. 


I'm very happy to be part of the great team at Falmouth Court.  


Beth

Beth Taylor

Job Title: Hostess

Joined: 2023

Hi I'm Beth


I'm currently studying at Falmouth University but originally from Portsmouth. I really enjoy serving residents their meals and bringing a smile to their day.  In my spare time, I enjoy taking photos of picturesque views and wildlife.  


Chloe

Chloe Collins

Job Title: Activities Coordinator

Joined: 2022

I have moved to Falmouth from Kent where I was already in place at another Barchester home as the Activities Coordinator. I love providing our residents with fulfilling activities and my speciality is arts and crafts.  I have a degree in Fine Arts and achieved a first in the subject.  I strive to provide our residents with a varied range of life-enriching activities.  I like to get to know each resident and their interests so I can tailor activities to individual interests and hobbies.   


Karen

Karen Burton

Job Title: Activities Coordinator

Joined: 2023

My name is Karen Burton, I moved down to Penryn from London in July 2019, with my husband and one of two daughters. My Husband was born in Falmouth so we brought him back home. I have embraced my new life here, luckily I have made lots of new friends and enjoy walks along the beautiful Cornish coasts.


I trained as a Hairdresser when I left school and have always enjoyed being creative and loving people.


I have a lot of experience working in a Primary school in London, where I ran after-school clubs for cooking, gardening, School Councils and Eco Council. I ensured the children had fun while they were learning. I aim to help make activities fun and meaningful to our residents. We are all unique in our likes and dislikes so I am looking forward to getting to know our residents at Falmouth Court and providing person-centred activities for all.  


I have taken up painting, and photography and become Programme Secretary for Penryn Camera Club. I enjoy organising the programme of events, trips and photo opportunities for our members.


I am so excited to join the team at Falmouth Court as an activities assistant. I feel very privileged to be able to share my passion and encourage residents to enjoy our varied programme.


Sarah

Sarah Sawyer

Job Title: Hairdresser

Joined: 2022

Sarah has been a hairdresser for over 30 years and working in care homes for the last 7 years. Sarah is very much looking forward to meeting all our new residents and providing a wonderful service in our beautiful on site hair salon. Sarah really enjoys being the highlight of our residents week when they can get their hair done without having to leave the building. Keep your eyes peeled for some pictures of our beautiful salon coming soon.


Alana

Alana Arnold

Job Title: Beautician

Joined: 2021

Alana is a fantastic Beauty Therapist and joined us when we opened. She offers a host of wonderful, therapeutic treatments which include: Massage’s, Manicures, Pedicures and Facials to name a few - to our wonderful residents.


Alana has worked in Care settings, pampering residents for more than 14 years, and says that she adores her work and the results she achieves. She enjoys talking and listening and enabling residents to feel extra special.


Matthew Leighton-Sa'id

Matthew Leighton-Sa'id Matthew Leighton-Sa'id

Job Title: Podiatrist

Joined: 2022

Introducing Matthew from Noah's Ark FootCare Ltd


Matthew Leighton-Sa’id is the Leading Podiatrist and founder of Noah’s Ark Footcare. He qualified at Plymouth University in 2012 obtaining his degree with honours and founded Noah’s Ark Footcare in 2013.


As well as visiting homes himself, Matthew has a team of podiatrists who visit care homes in Cornwall and beyond who aim to achieve the same high standards of treatment and live by the same values as him.


Noah’s Ark Foot Care have served over 70 care homes since 2013 providing fantastic foot care to thousands of people during this time. Matthew and his team love what they do but Matthew’s special interest is in geriatric foot care.


Geriatric foot care services differ from regular foot care services as older people’s feet simply have more wear and tear, which means they are more susceptible to injury and even deformity. These age-related foot problems can lead to people experiencing pain and potentially cause a person to lose some of their mobility.


Matthew is passionate about providing excellent foot care to adults and runs a podiatry clinic on Kimberly Park Road in Falmouth every Wednesday so that he can provide the same high quality foot care to other adults which care home residents receive. He lives in West Cornwall and has 7 wonderful children who take up a lot of his spare time (but he wouldn’t have it any other way!).


Matthew and The Noah’s Ark Foot Care team are excited to serve the residents at Falmouth Court and to work in such a wonderful environment.


Frequently Asked Questions about Barchester Falmouth Court Care Home

What types of Care is Barchester Falmouth Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Falmouth Court Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Falmouth Court Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Barchester Falmouth Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Falmouth Court Care Home to the centre of Falmouth?

0.6 mile(s) as the crow flies, distance by road may be significantly further.