Lace Hill Manor

112 Needlepin Way, Buckingham MK18 7RB
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9.9 24 Reviews
  • Lace Hill Manor, Buckingham
Lace Hill Manor is the newest addition to Maria Mallaband’s collection of stunning new builds.

This beautiful new home has been designed with superior care at the heart, united with five-star facilities. These include a wellness spa & therapy room, luxuriously sized suites, beautifully designed living areas oozing with natural light, stunning balconies to admire the landscaped gardens, a children’s room and a Bistro & bar to enjoy your favourite tipple from, to name a few.

As a home, Lace Hill Manor wants to provide not only the very best physical environment for those living there, but an opportunity for them to live life to the fullest, celebrate their individuality and create an open culture where they are confident in being able to push the boundaries to ensure they continue living as the people they are and have always been - this is a home that will truly be led by the people who live and work there.

The home is lucky to be surrounded by such a vibrant resident community in Buckingham and the team feel both proud and excited to be joining that, with the quaint and cosy town being the perfect place to settle into.

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Care Provided by Lace Hill Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Timea Gulyas (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Lace Hill Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,623
    • Self-Funded Residential Dementia Care from £1,733
    • Self-Funded Nursing Care from £1,925
    • Self-Funded Nursing Dementia Care from £1,925

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Lace Hill Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • Lace Hill Manor has generous on-site parking.


Lace Hill Manor Reviews (24)

Total of 24, showing 1-20
9.9

Lace Hill Manor has a Review Score of 9.9 (9.867) out of 10, based on 12 reviews in the last 2 years. Over all time Lace Hill Manor has 24 reviews.

Overall Experience

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Review from Brenda S (Friend of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a massive thank you to the staff on the dementia ward. Especially two members of staff in particular. They work so hard, all staff do.
These two members of staff always make me feel welcome and feel like apart of a family when I come to see my beloved friend.
Lace Hill are very
lucky to have them as staff.
All the staff at Lace Hill are as lovely as each other.
If I ever need to be in a care home, I would pick Lace Hill, and if I ever know someone who needs to be cared for, I'd 100% choose Lace Hill Manor.

Reply from Timea Gulyas, Home Manager at Lace Hill Manor

Thank you for your kind comments and support of the team. We are pleased to hear that you are feeling as part of the Lace Hill Family. I will ensure that your kind words are passed onto the team.


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Review from Linda B (Wife of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Lace Hill Manor. All of the staff are amazing and provide my husband who has dementia with the highest standard of care and kindness. There are so many activities available every day which he is encouraged to participate in designed to provide him with the stimulation he needs.
The home itself is bright with lots of natural light and has also become a welcoming and supportive environment for me at a time that has been very emotionally difficult for me to deal with. I simply cannot praise all of the staff highly enough and would like to say a massive thank you to all of them from both my husband and myself.

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Review from K W (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to share my appreciation and to say thank you to all of the staff at Lace Hill. From the managers, front desk staff to the carers who provide the everyday care that my mum receives. They are all a credit to the home, they are easy to approach, friendly and welcoming whenever I or my family visit.
I would highly recommend Lace Hill Manor to families looking for a safe and friendly home for their loved ones. I am so grateful for all the care my mum receives.

Reply from Jo Widdowson, Regional Director at Lace Hill Manor

Thank you for your lovely comments. We are pleased to hear that you are happy with the care that we provide to your mum. We will pass your compliments to all staff.


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Review from Claire H (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care staff are excellent. I have no concerns re care. I have given 4 stars as I think as titled a luxury care home there are some areas which do not match this ie lack of continuing maintenance/gardener which means things get left. Local contractors should be allowed to come in and cover this. Resident
minibus has not been in use for a very long time. A shame as likely a factor that draws relatives to use this care home.

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Review from E I (Daughter-in-law of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has settled into Lace Hill Manor Care Home very well, this is because every staff member is very caring and attentive to her. As a family we all feel very welcomed on every visit and nothing is too much trouble.

Reply from Timea, Home Manager at Lace Hill Manor

Thank you for your feedback and kind words. We are delighted to hear that your mother-in-law has managed to settle.


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Review from Jackie L (Daughter of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff very helpful and kind very understanding towards my Mum. Her room is very clean and tidy, she enjoys the events that are on during the day. She seems to enjoy the food and has never complained of being hungry. Good to see that the gardens have been seen to as it's lovely for my mum to look
out on from her room.

Reply from Timea, Home Manager at Lace Hill Manor

Dear Jackie, thank you for your feedback. We are pleased to hear that your Mum enjoys the food and the activities that are on offer. We will continue to ensure that we have a selection of meaningful programmes available for our residents to enjoy.


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Review from Jim O (Brother of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful, clean and welcoming care home. Very impressed with all the staff and facilities.
From the front desk to all the helpful nursing staff, could not fault a single thing.
Would certainly recommend Lace Hill Manor.

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Review from Sarah W (Daughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My pa is halfway through a two-week spell of respite and we could not be more delighted with how quickly he has settled and how well he is being looked after. All members of staff that we have met are so warm and welcoming and the care team on his floor are superb! He has clearly been involved in and
enjoying lots of activities and when we visited him yesterday it was at lunchtime so we sat with him while he ate and the food looked and smelt absolutely scrumptious!
An easy top marks all around!

Reply from Carey Burden, Customer Relations Manager at Lace Hill Manor

Thank you so much for your fabulous review. We couldn't be happier that Dad has settled so well and he is a true delight! Thank you for putting your trust in us.


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Review from Sue S (Daughter of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum was only in Lace Hill for 2 weeks, but the kindness, care and support she received were outstanding, as was the care for my dad and the whole family. We were so grateful to the lovely manager for speedily moving Mum in and the staff for helping to find transport. All the staff looking after
Mum were exceptionally compassionate and caring, getting to know her quickly despite her limited language. All were so kind to us during her last days, which were in beautiful calm surroundings enabling us to cherish the time we had with her. A huge thank you to you all.

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Review from H V (Relative of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My step nan has been a resident for several months now and has settled in really well. She really has flourished at Lace Hill Manor. Having more company has definitely brightened her mood. It's great to see her doing activities and being social as previously she lived a fairly lonely life.
The staff
are always so pleasant and welcoming. They are lovely with the children. We particularly enjoyed Lace Hill Manor's 1st birthday party. The home always feels clean and I am thoroughly impressed with it thus far.

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Review from Sarah T (Daughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is obviously well-cared for in the dementia wing. I have nothing but admiration for the staff who constantly strive to make him feel engaged and interested in circumstances where his capacity is so limited. Every time I visit they have another strategy in place. In addition he is well fed, clean
and always nicely dressed. I recommend Lace Hill Manor without reservation.

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Review from Julie B (Daughter of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted into Lace Hill Manor Care Home in September 2022 on end-of-life care. I believe it was due to the care she received from nurses, carers and all the other staff that she stayed with me until the end of March. Her quality of life was practically zero but the team there all gave
her their complete attention and care, she was always treated with respect and dignity. The care they have shown me has also been outstanding. Watching my mum slowly fade away on a daily basis has been very difficult and occasionally my emotions got the better of me but the staff were always there to support me too and for that, I can't praise them enough. This has been a very sad period for my lovely mum, myself and my family but being in the tranquil space with the support of all the staff, seeing my mother receive such brilliant care has made the saddest of days seem just that bit more bearable.
I can not thank the Lace Hill team enough.

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Review from Joanne d (Daughter of Resident) published on 26 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been at Lace Hill Manor since the beginning of December 2022 after a brief hospital admission following a rather traumatic family bereavement. This is mum's first care home and she has quickly settled in and is well looked after. The team are always very helpful with any request or query
I send them. Thank you for making this whole experience for the family easier to deal with.

Reply from Steve Ward, CRM at Lace Hill Manor

Thank you for your kind words. We are so pleased that mum has settled so well.


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Review from A K (Son of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The five visits I made in recent days were the first I had been able to accomplish since mum moved to Lace Hill Manor, since her time in the hospital. Though clearly, this has been a distressing time for her and she is much diminished she seems to be gradually settling in. I have been so impressed by
the quality of her new surroundings in all respects, and have had considerable experience visiting care homes, the attribution of staff and the quality of the care they give here is exemplary. It's a beautiful safe place caring and calm and I feel confident it is the right place for mum now.

Reply from Steve Ward, CRM at Lace Hill Manor

It was lovely to see you in the home and look forward to your next visit. Mum has settled in really well!


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Review from Brian W (Brother of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my sister several times this year I cannot thank the home enough for everything they do. It is a beautiful home and everyone is always so kind when we visit her. We visited a few homes in and around Buckingham but felt Lace Hill Manor would be the perfect fit for us all to get to. There
are always drinks available and have even had afternoon tea when we came last month. Nothing is too much trouble. The staff are friendly and always make sure she is ok. Thank you everyone.

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Review from U L (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad stayed from mid-August for a month's respite on the memory care floor and we were impressed with everything offered at Lace Hill Manor. The CRM was very helpful in making dad's arrival and departure as smooth as possible. Dad settled in very well and the care team was great in making his stay as
comfortable as possible. Dad seemed to enjoy the activities he took part in and we all loved the fab cakes and teas on our visits. Lace Hill Manor seemed more like a modern hotel than a care home with light, stylish and comfortable sitting rooms with plenty of space for residents and families/friends to gather. We would definitely recommend Lace Hill Manor for respite care for those living with dementia or Alzheimer's.

Reply from Steve Ward, CRM at Lace Hill Manor

Thank you for your kind feedback. We can't wait to welcome Dad back again next week!


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Review from K P (Daughter of Resident) published on 4 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went into Lace Hill Manor for respite care following an illness and 5 weeks in hospital and was one of the first residents after the home opened. Lace Hill Manor is beautifully decorated with high quality furnishings and is kept spotlessly clean. All staff have been friendly and supportive to Mum
and to us as her family. Mum’s health has deteriorated on a couple of occasions and staff have been very quick to alert medical professionals and call ambulances as needed. They are very keen to work with families for the best outcomes for the residents. We have experienced a few breakdowns in communications, mainly due to a few teething problems with establishing systems and access to contact details with a new team. However, everyone has been very receptive to feedback and proactive at making any changes needed to ensure systems run more smoothly in future. Establishing social activities has been a bit slow but big improvements have been made recently. Overall the care has been very good.

Reply from Steve Ward, CRM at Lace Hill Manor

Thank you for your kind words. We loved having Mum with us.


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Review from Philip B (Son of Resident) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting Lace Hill Manor for the first time, without an appointment, I was made to feel most welcomed and was given a guided tour of the home. A meeting was arranged to assess mums current situation and a place was offered within a week. Moving in day went well and was well organised. The home
is new and spacious and the food is excellent. The staff are just wonderful and very friendly and can't do enough for mum. I can pop in and see her any time of the day and mum feels very safe and well looked after. I would recommend the home to anyone. I was worried about the whole process of putting mum into a home however the whole process was made very simple and we are regularly kept up to date with mum's progress together with any issues which may arise. A lot of pressure has been taken off me now knowing that mum is now safe and being well looked after in extremely nice surroundings, with excellent friendly staff.

Reply from Steve Ward, CRM at Lace Hill Manor

Thank you for your kind words of support for the team here at Lace Hill Manor. We are so pleased with how mum has settled into life here at Lace Hill Manor and enjoy seeing so many visitors each day come in to spend time with everyone. The process of moving a loved one into a home can often seem daunting however I am pleased we were able to make things so easy for you and your brother and look forward to providing ongoing support to mum and yourselves moving forward. Thank you once again.


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Review from K A (Wife of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Lace Hill were extremely caring and attentive to my husband, and nothing was too much trouble, especially during the last few weeks of his life. This made his passing so much easier for myself, family and friends who came to visit. I cannot praise Lace Hill enough and would definitely
recommend it to anyone looking for a care home.

Reply from Steve Ward, CRM at Lace Hill Manor

Thank you so much for your kind words towards the home and the staff here at Lace Hill Manor. We feel incredibly proud to have been given a chance to support you all in what can always be difficult circumstances. Rest assured you are always welcome into the home to come and see us again.


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Review from R E (Sister of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my brother the receptionist was outstanding, always offering refreshments for however long I stayed. The staff were cheerful and helpful.

Reply from Steve Ward, CRM at Lace Hill Manor

Thank you so much for your kind words and we will ensure your feedback is passed on to the team.


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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Lace Hill Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Lace Hill Manor is calculated as follows: ( (126 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 139 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.968 Points relating to the number of positive Reviews for Lace Hill Manor is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4. 12 Positive Reviews ÷ 12.4 = 0.968

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Timea

Timea Gulyas

Job Title: Home Manager

Joined: 2023

Hi, my name is Timea. I have worked in the healthcare setting for over 20 years. I am a qualified registered nurse with strong clinical and managerial experience. I have commissioned and managed Luxury care homes and have Operations Management experience.


I am enthusiad by working with visionary people and as part of a creative and friendly team. I welcome fresh challenges and have a history of success when presented with them! I have joined Lace Hill Manor in December 2023.


Frequently Asked Questions about Lace Hill Manor

What types of Care is Lace Hill Manor registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lace Hill Manor provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lace Hill Manor have?

There are 62 Single Rooms.

What are the Facilities & Services at Lace Hill Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lace Hill Manor to the centre of Buckingham?

1.0 mile(s) as the crow flies, distance by road may be significantly further.