Thanks to all the hard-working staff - your commitment and dedication exceed our expectations.
M R (Son of Resident)
It’s always a pleasure to visit her knowing she is being so well looked after
Ellis J (Son of Resident)
We can't thank Edwalton Manor enough for looking after our mum in pure luxury.
Candida W (Daughter of Resident)
No restrictions on visiting
Onsite parking available
Edwalton Manor Care Home has a Review Score of 9.9 (9.937) out of 10, based on 23 reviews in the last 2 years. Over all time Edwalton Manor Care Home has 27 reviews.
Review from Sue M (Daughter of Resident) published on 31 October 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Matt Brown, Regional Community Relations Lead at Edwalton Manor Care Home
Thank you for taking the time to leave us such positive feedback!
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Review from Chris S (Son of Resident) published on 17 May 2023
Submitted via Website •
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5.0 out of 5
Reply from Matt Brown, Regional Community Relations Lead at Edwalton Manor Care Home
Thank you so much for taking the time to leave us such positive feedback. It has been a pleasure getting to know both Mum and the family.
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Review from S B (Resident) published on 15 May 2023
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Overall Experience
5.0 out of 5
Reply from Sarah Webber, Marketing and Partnerships Manager at Edwalton Manor Care Home
Thank you for your review - we are incredibly proud of our wonderful team.
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Review from A D (Daughter of Resident) published on 22 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Matt Brown, Regional Community Relations Lead at Edwalton Manor Care Home
Thank you for taking the time to leave us your feedback. It's been our absolute pleasure getting to know dad and providing his care. I will pass your kind words onto the team. Many thanks
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Review from Christiane K (Resident) published on 6 January 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Matt Brown, Regional Community Relations Lead at Edwalton Manor Care Home
Thank you Chris for taking the time to leave a review. It has been a pleasure getting to know you and your family. I will pass your kind words on to the team. Regards Matthew.
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Review from C H (Friend of Resident) published on 6 January 2023
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Overall Experience
5.0 out of 5
Reply from Matt Brown, Regional Community Relations Lead at Edwalton Manor Care Home
Thank you for your kind words and taking the time to leave us a review. Regards, Matthew.
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Review from M H (Daughter of Resident) published on 19 December 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sarah Webber, Marketing and Partnerships Manager at Edwalton Manor Care Home
Thank you for taking the time to write this review. It was an absolute pleasure hosting this event for your mother, and we're thrilled that you all enjoyed it!
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The Review Score of 9.9 (9.937) out of 10 for Edwalton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.937 for Edwalton Manor Care Home is calculated as follows: ( (254 Excellents x 5) + (17 Goods x 4) ) ÷ 271 Ratings = 4.937
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Edwalton Manor Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Oct 2023
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Job Title: Registered Care Home Manager
With 23 years of experience in health and social care, Emma is a highly skilled Registered Manager known for her dedication to delivering outstanding care. Starting her career as a support worker in Nottingham, Emma has risen through the ranks through hard work and passion, gaining extensive expertise in commissioning services, elderly care, dementia care and supporting adults with learning disabilities and dual sensory loss. Throughout her career, Emma has been driven by a commitment to improving the lives of those in their care, consistently striving to meet and exceed regulatory standards. Emma is known for her leadership, compassion, and ability to inspire teams to provide exceptional, person-centred care. Emma has two children and loves holidays, walks and spending time with her family.
“As registered manager of Edwalton Manor, I support our wonderful care team to provide the best care to our residents. I look forward to welcoming you to our home.”
Job Title: Customer Relations Manager
Joined: 2024
Louise has dedicated her career to supporting individuals and families in finding the highest standard of care for the last 17 years. As part of Hamberley’s award-winning team, Louise plays a key role in ensuring that families seeking exceptional care in the Nottingham region receive the best possible guidance and support. Currently based at Hamberley’s luxurious Edwalton Manor care home, Louise serves as the first point of contact for individuals and families looking for outstanding care. She finds great fulfillment in walking families through the journey of securing the perfect care solution, from initial enquiries to the welcoming of their loved ones into their new home. Louise’s commitment to providing compassionate, thoughtful service makes her a trusted resource for those seeking quality care and peace of mind.
“Edwalton Manor is a stunning new home for the region, and it’s my role to ensure individuals and family members are supported to learn more about our outstanding care and support. Our luxurious home is designed to provide residents with the very best - from food and drink to events and activities. I’d love to show you around and let you experience the Edwalton Manor difference.”
Job Title: Clinical Lead
I am the Clinical Lead nurse at Edwalton Manor.
I qualified as a nurse in 1980. I have worked in many fields of nursing from the NHS to the Private sector. Brining all that together, I have a vast knowledge that helps me in my role today. I have as much pride and passion in my role today as I did when I was just a young girl.
I love holidays in the sun, and I am working my way down a large Bucket list, having recently enjoyed parasailing in Turkey. I enjoy fine wines and dining out. Happy with life and all it throws at you.
Job Title: Well-being Coach
Alice is a dedicated well-being coach at Edwalton Manor Care Home, where she helps residents remain active and independent through movement therapy (which she trained in during lockdown), mindfulness practices, and enjoyable outings. She is also a trustee of RDAN, where she works to raise awareness and understanding of dementia in the local community. In her free time, Alice enjoys dancing, creating art, performing in local musicals, and leading dance sessions focused on well-being, bringing creativity and warmth to her work.
Job Title: Business Administrator
Anca is a Business Administrator with over 8 years of experience in care homes and a background in accounting. She ensures smooth operations and financial accuracy in her role. Outside of work, Anca enjoys crafts and spending quality time with her family and friends, bringing warmth and positivity to the care home community.
Job Title: Hotel Services Manager
Paula is the Hotel Services Manager at Edwalton Manor Care Home, having previously served as sous chef and head chef. With a background in the hospitality and leisure industry, she oversees the kitchen, domestic services, laundry, and overall aesthetics to ensure a welcoming environment. In her free time, Paula loves spending time with her grandchildren, relaxing, and enjoying holidays.
