The Gables

Bennett Drive, Hagley, Stourbridge DY9 0WA
Submit a Review
9.9 34 Reviews
  • The Gables, Stourbridge
The Gables is a luxury care home in Hagley, Worcestershire, offering residential and dementia care. They also offer convalescence and respite care.

Situated at the roundabout of Kidderminster Road and Stourbridge Road, close to Hagley village, The Gables is a luxury care home by Cinnamon Care Collection. Cinnamon Care Collection has been recognised as a Top 20 Most Recommended Care Home Group by carehome.co.uk since 2018.

This exclusive home provides residential, dementia and respite care within a wonderful environment with facilities and services designed around residents' desires. The accommodation includes 53 fully furnished en-suite rooms plus 4 one-bedroom care suites. The care suites include an en-suite bedroom, lounge and kitchenette and are ideal for couples or individuals who are looking for greater independence and space.

All Cinnamon care teams undergo regular training and spend time understanding residents' needs and wishes. Team members have the latest Person Centred Software which is updated via handsets meaning accessing and recording care records are instant.

The specially designed dementia community has been thoughtfully created with sensory and reminiscence areas to enhance residents' lives. The events and activities team spend time learning about a person's life and tailor events to suit their needs.

The home is split into a number of smaller communities each with their own lounges and dining rooms. The chefs provide a sumptuous menu creating attractively presented and delicious dishes using the best fresh produce.

Facilities are unrivalled and include a private dining room available for family celebrations, café-bar, cinema, hair and beauty salon, spa bathrooms, landscaped gardens, reception as well as a vehicle for outings to local places of interest.

Show The Gables on the Map

Care Provided by The Gables

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Donna Moore (Associate General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (53)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 3

Funding & Fees Guide for The Gables

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,425
    • RESPITE Self-Funded Residential Care from £1,525
    • RESPITE Self-Funded Residential Dementia Care from £1,525

  • Fees are dependent on care needs and room chosen. Fees inclusive of care, room, all meals, snacks and drinks, activities, housekeeping and laundry, telephone (inclusive of local calls).
  • (these prices are only a guideline, please contact The Gables to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

The Gables Reviews (34)

Total of 34, showing 1-20
9.9

The Gables has a Review Score of 9.9 (9.896) out of 10, based on 34 reviews in the last 2 years. Over all time The Gables has 34 reviews.

Overall Experience

  • 33
  • 1
  • 0
  • 0
  • 0

Date Published

34
7
11
34
0

Review from J W (Daughter of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Gables is a care home like no other. Our mum has been there since January after she fell. It is a huge decision to move into a care home, but the warmth, love and care shown to the residents is unparalleled.


The rooms are beautiful, clean and comfortable. The community spaces are welcoming.

But what makes the Gables outstanding is its staff.


Everyone you meet takes the time to look after the whole Gables family. There are daily activities, great food, a happy hour and trips out. And amazing care shown when residents need a bit of extra help or taking to hospital. Overall, there is a great sense of fun and joy in life.


Thank you all for the fantastic job you do xx


Reply from James Skelding, Home Admissions Advisor at The Gables

It's great to see that your mum is enjoying her time here at The Gables. Thankyou for your lovely comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M W (Respite Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay was what I needed while my daughter had a break.
I enjoyed the comradery and the staff lovely, will probably go back when needed.

Reply from James Skelding, Home Admissions Advisor at The Gables

We're really happy that you had an enjoyable time at The Gables and look forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise C (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at The Gables for 3 months. During her time there she was treated with the utmost respect and compassion. Her care and also the support our family were given, was exceptional. The staff are all extremely dedicated and caring. The home is like walking into a 5-star hotel. The
3-course lunch and evening meals were nutritious and well-presented. Thank you The Gables!

Reply from James Skelding, Home Admissions Advisor at The Gables

We are so pleased that your experience of The Gables was such a positive one. The whole team appreciate your comments. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah M (Stepdaughter of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't believe my stepmother-in-law has only been at The Gables for one week. On arrival, she was furious with us for "dumping her there". Just one week later she has friends, is participating in activities, and is really content.
The staff are all lovely, and caring towards our family as well as
their residents. The beautiful environment makes it a pleasure to visit too.

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for your lovely feedback. Its great to see your loved one settle in so well and start making new friends.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill G (Partner of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband who has both cognitive and physical issues has stayed at The Gables and its sister home Parkfield Grange several times over the last three years.
I believe that it is exceptional in terms of environment and services.
The onsite management team are kind, and care. They set and deliver
the values.
The meals are nutritious; the care staff who have been there since it opened are caring, proactive and responsive. Some of their newer recruits need to grow into their role; some empathy training maybe.
I have visited other nearby care homes and none come anywhere close!

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for your lovely feedback. We appreciate your comments and I'm sure that the newer members of the team will grow in to their roles.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Son of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had looked at several care homes in the area for my mother. Have to say as this was our first time of having to do this we found it quite depressing until we visited The Gables. From the moment we walked in you felt this was something different, something special, we were not disappointed. Friendly,
professional staff no signs of panic, a nice welcoming calm environment which is exactly what we wanted for Mom. First class care and facilities, it's a shame that not all persons needing care have the funds to be able to stay in a superb place like this. We would like to thank all the staff we have met for making my mother's transition stress-free and very welcoming. Keep up the good work.

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for your review of The Gables. It means a great deal to all of the team. We are all so pleased that your experience has been so positive.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Daughter of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all for caring for our dad with such kindness, dignity and professionalism. Dad is going to miss you all. During Dad's stay his confidence has grown and his walking ability is amazing! Thank you all.

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for taking the time to leave such lovely feedback. It's great to see your father's confidence and mobility improve during his stay with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine G (Daughter of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Gables go above and beyond. The care my mom receives is fabulous. She is bedridden but never feels lonely as the staff constantly check on her. They made her birthday so special with balloons, streamers and a beautiful cake in her room. As relatives, the visits are lovely, we are made very welcome.
Everyone is friendly and the place is spotless.

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you so much for your review. Your comments mean a lot to everyone at The Gables.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D P (Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived at The Gables on Friday 31st May 2024, for a week after signing myself in for post-op care following a hysterectomy on 29th May taking the burden away from my family.
What can I say? The care, not that I required much care, was second to none. I actually needed rest, of which I got plenty
but there were activities should I want to participate. All the staff were helpful, discreet and caring. After staying for a week I felt so comfortable I decided to stay an extra four nights.

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for taking the time to leave such positive feedback. The whole team really appreciate your comments and we're glad your stay at The Gables was so comfortable.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S N (Nephew of Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Gables is fantastic. Like a luxury hotel. Unfortunately, my aunt is very poorly and so hasn't really been able to take advantage of many of the things it has to offer. She is probably more reliant on the staff than most other residents but they are looking after her well. Recently her condition
has improved a bit and they have been getting her out of bed into a chair, which is a huge improvement compared to how she was when she first went in. When I visit, all the staff are friendly and helpful and my aunt seems to get on with everyone.

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for your feedback. It's great to see that your aunt is doing so well at The Gables.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline C (Niece of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident here for a few months, and she has improved greatly, physically and mentally better. All the care staff are very caring, nothing is too much trouble for them to help her and other residents. She started eating and drinking with help and she is now sitting out and appears
a lot brighter, they are very encouraging to her and she appears happy staying here.

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for your review and lovely feedback. The whole team appreciate your comments. It's fantastic to see the improvement in your aunt's physical and mental well-being since moving into The Gables.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Toni A (Respite Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to The Gables following discharge from hospital where I had been treated for two broken arms and a mass of bruising following a fall down my stairs at home. My daughters chose the home as they felt I needed help with personal care and some pampering.
From the moment the ambulance dropped me
off, I felt a very warm welcome. I was shown to my room, very spacious and beautifully furnished with a large ensuite wet room.
The carers are so kind and helpful and have given me excellent care throughout, I’ve been here almost three weeks.
This is a lovely home, well appointed with many facilities, including a weekly list of activities if you wish to join in. Everyone is very friendly and I feel very at home here whilst I wait for full recovery. If you prefer to rest in your room that’s fine although there is on my floor a cinema, a dining room and a lounge.
Having visited people in other care homes whilst being the Parish Visitor for the church this is by far the best I’ve seen.

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for taking the time to leave such lovely feedback. We are really pleased that your experience of The Gables has been such a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter-in-law of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted to The Gables, Hagley, for a four-week respite stay. However, this turned into one week palliative care following his discharge from hospital. Staff at The Gables complained to the hospital about the deplorable condition he was in on his arrival by ambulance. Within only a few hours
of arriving at The Hables, Dad had been seen by the district nurse (twice), paramedics and an ANP. He had been registered at the local doctor's and a respect form completed. All quietly and efficiently managed by the staff. During the week that Dad was at The Gables his treatment was second to none and it was not only Dad who received excellent care; the family was kept informed and supported throughout. Dad was cared for with compassion and love and given the dignity he deserved. We cannot thank the staff at The Gables enough for that. Care at its absolute best.

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for taking the time to leave such lovely feedback. The whole team at The Gables appreciate this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to The Gables in November 2023 and to date, we have been completely satisfied with the quality of care and service provided. The staff seem to be very happy in their work and this spreads to residents and their guests. It feels like a happy place and Mum, we, family and friends have been made
to feel very welcome. Mum’s medical issues are being effectively dealt with. The local GP practice that covers The Gables is a huge improvement on her previous GP. The activities are well-run and varied and the food is always excellent. The coffee bar and other communal areas often have a mixed group of residents, visitors and staff, so there’s usually someone to chat with if you wish. For Mum, the visiting dogs are a delight.

Reply from James Skelding, Home Admissions Advisor at The Gables

The whole team at The Gables are really happy to hear that your mom is so happy here. Thank you for your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin G (Son of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Even though my father was only a resident for a very short period of time, everyone at The Gables went out of their way to make him welcome and help him settle in and find his way around. Our lasting memory of him will be a very happy afternoon spent at The Gables celebrating his 94th Birthday. All
members of our family, including 4 grandchildren and 4 great-grandchildren were able to be there, he was in his element having us all together and gave a really touching speech, which caught us unawares as he was a man of few words, preferring to be on the edge of things rather than the centre of attention!

Reply from James Skelding, Home Admissions Advisor at The Gables

We are really happy that your father's birthday was so memorable and he was able to spend quality time with his family. The whole team enjoyed spending time with your father and we're glad that he had such a good experience here at The Gables.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R H (Resident) assisted by family/friend published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Gables offers a friendly and professional service. The staff are caring, excellent always ready to help and listen. We would recommend The Gables!

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for your lovely review of The Gables. It means a lot to the team to read your comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire B (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend The Gables. It feels more like a 5-star hotel than a care home and the residents receive the highest standards of care and support. The staff have been incredibly supportive of family members as well as attentive, compassionate and patient. My mother had psychological as well
as physical needs and was fairly young to be needing respite care. They ensured she received all the help from external medical professionals in order to get better mental and physical health. They really praised and encouraged her!

Reply from James Skelding, Home Admissions Advisor at The Gables

Thank you for your feedback. The whole team here at The Gables really appreciate your comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Henrietta H (Daughter-in-law of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited several times for Sunday lunch and it's been terrific each time. Lovely weekend staff, kind, happy, and helpful. Delicious food and particularly as our family do have dietary requirements.
The Gables is always beautifully clean and has a gentle and peaceful atmosphere. Residents are
cheerful and smiley and it's lovely to see them at visits again.
Thank you to your greatest asset - the staff!

Reply from James Skelding, Home Admissions Advisor at The Gables

We are really pleased to hear that your experience of The Gables has been so positive. The whole team take great satisfaction from your comments. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V H (Friend of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experience is excellent! The Gables is beautifully decorated with a warm homely feel. The staff are all very welcoming and friendly. They can't do enough for you. The home is extremely clean and the food has always been excellent. We have found his stay at the Gables a really enjoyable and pleasant
experience.

Reply from James Skelding, Home Admissions Advisor at The Gables

We are so happy that you've had such a positive experience at The Gables. It means a great deal to all of the staff here and your comments are much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christopher H (Husband of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has found that it more than exceeded her expectations.
Room comfortable - facilities met her needs.
Staff have been excellent.
Only issue was the morning when they did not remind her to take her medication until late morning, and she had forgotten.
Would return.

Reply from James Skelding, Home Admissions Advisor at The Gables

We are really pleased that your wife had a nice stay with us. The staff really appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for The Gables is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for The Gables is calculated as follows: ( (360 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 396 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Gables is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (6)

Donna

Donna Moore

Job Title: Associate General Manager

Joined: 2022

What I do:
I am proud to join The Gables team as Associate General Manager of this stunning care home in Hagley.


My experience:
I started my journey off in the care sector back in 1998 I started off as a health care assistant working in various care homes and was a personal assistant for a while until I fell pregnant with my oldest child. I completed my NVQ 2 and 3 in health care and continued to progress in various roles again within the care homes I became a senior carer in 2003 and then moved to community care once I had passed my driving test. I became a team leader in the community and then a medication technician in 2008. I then made the brave decision to do my nursing training back in 2009 and qualified as a general adult nurse in 2012. I always felt my goal in life was to provide the best possible care to anyone who I looked after. The feeling that I can help somebody made it my passion.


About me:
I am enthusiastic, ambitious, loyal, and hard working. I am a family woman with 5 (yes 5) children, 1 granddaughter and a husband who I married in 2011 whilst doing my nurse training, I love animals and have a British/American bulldog called Marley and 2 cats Loki and Luna (who are my fur babies). I enjoy watching I’m a Celebrity and Britain’s Got Talent. I am also a dab hand at cross stitch but can’t sew (lol). I really enjoy going out on family days out but also love it when I can go out with our adult family and friends and let our hair down.


James

James Skelding

Job Title: Home Admissions Advisor

Joined: 2023

WHAT I DO: I am the Home Admissions Advisor at The Gables Care Home and joined the team in July 2023. My role within the home is to guide families on their journey into residential care, to work with the community and to showcase our beautiful home.


MY EXPERIENCE: I have recently moved into this role having been an estate agent for nearly twenty years. My time spent helping people to move home has given me a good understanding of how important finding the right place to call home is. My move into the residential care sector comes from personal experience with moving a close family member into care, which gives me a level of empathy and understanding.


ABOUT ME: Outside of work, I am a husband and dad to five wonderful children and a cocker spaniel called Max. In what very little free time I have left, I enjoy paddle boarding and going to the gym.


Dwight

Dwight Clayton

Job Title: Head Chef

Joined: 2024

As Head Chef, I lead the experienced catering team within the home. We create varied menus, always using fresh ingredients prepared in-house to make delicious and nutritious meals with residents' tastes always taking priority. It is so rewarding to see the morale boost great food can give to people.


Nicola

Nicola Bissett

Job Title: Head Housekeeper

What do I do:
My role at The Gables as Head Housekeeper is to ensure my brilliant team of housekeepers and I maintain immaculate high standards throughout the home. We make sure all the communal areas and, of course, residents' rooms and suites are kept beautiful as well as looking after their laundry. I feel very privileged to be able to work with such a fantastic team and in such a luxurious home and enjoy interacting with our residents every day.


My experience:
I have worked in care for 4 years, and for over 2 years as a Head Housekeeper. I am really looking forward to meeting our families and residents and making sure I maintain high standards throughout the home. Previously I worked for Mothercare, where I gained a lot of experience in running the store, store presentation, housekeeping and dealing with the public.


About me:
In my spare time, I like to see my 2 grown-up daughters Chloe and Isabell and my two grandchildren. I also enjoy gardening & cooking, especially brownies. I also love to socialise with my friends as often as I can. I’m a very bubbly person and love speaking to the residents and hearing their stories about their lives. I will strive to go above and beyond for their needs.


Jason

Jason Tucker

Job Title: Maintenance Manager

Joined: 2023

What I Do: I am the home maintenance manager; I joined the team in March 2023. My role is to make sure all compliance is up to date and the home is safe for all residents, staff, and family members, I am also responsible for security on site and decoration of the home.


My experience: I have been in the maintenance sector for over 25 years, I’m qualified as an electrician, Carpenter, painter, and decorator. I have worked in the care sector for 5 years now, before working in care I spent 12 years working for Carillion, where I spent a lot of time travelling the country looking after banks and hospitals. I also spent 4 years in the armed forces.


About Me: Outside of work, I am a husband of 23 years and have 2 grown-up children who are the apple of my eye, all my spare time is spent with family and our dog Ben. I also enjoy football and rugby and long walks with my wife and dog over the countryside.


Jane

Jane Jackson

Job Title: Administrator

Joined: 2022

I transferred to the Gables from another Cinnamon Home to take up the role of administrator. The role is varied but enjoyable as I get to meet new residents and colleagues.


Frequently Asked Questions about The Gables

What types of Care is The Gables registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Gables provide?

Palliative Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does The Gables have?

There are 53 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Gables?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Gables to the centre of Stourbridge?

2.2 mile(s) as the crow flies, distance by road may be significantly further.