Chestnut Gardens is the best care home I have ever come across.
Natasha S (Granddaughter of Resident)
They have been so kind, friendly, caring and professional, going the extra mile
Maggie C (Sister of Resident)
I can not thank them enough for everything they have done and continue to do for my parents.
Raid A (Son of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Chestnut Gardens Care Home has a Review Score of 10 (9.977) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Chestnut Gardens Care Home has 22 reviews.
Review from Sue S (Daughter of Resident) published on 25 February 2025
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you for your kind feedback, it is much appreciated.
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Review from Brenda C (Daughter-in-law of Resident) published on 21 January 2025
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you very much for your kind feedback, very much appreciated! And thank you for bringing in your lovely grandson who is a joy.
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Review from S D (Daughter of Resident) published on 14 January 2025
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you very much for your very kind feedback, it is greatly appreciated.
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Review from Z M (Daughter of Resident) published on 13 January 2025
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you very much for your kind feedback, we enjoyed looking after your mother and will be happy to welcome her back to Chestnut Gardens again!
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Review from Jane H (Daughter of Resident) published on 13 January 2025
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you very much for your kind feedback, looking forward to welcoming your mother back to Chestnut Gardens again.
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Review from M H (Nephew of Resident) published on 4 December 2024
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Review from Peter W (Son-in-law of Resident) published on 2 December 2024
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Review from B S (Son of Resident) published on 18 November 2024
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you for your review, we appreciate your kind feedback!
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Review from Pat W (Daughter of Resident) published on 8 November 2024
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Dear Pat, thank you for your lovely feedback, it means a lot to our team.
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Review from Alan B (Friend of Resident) published on 19 June 2024
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you for your kind reveiw, will pass it to my team.
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Review from Tina M (Friend of Resident) published on 5 February 2024
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you very much for your kind review, we truly appreciate your feedback!
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Review from P D (Respite Resident) published on 31 January 2024
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you so much for your kind feedback, it means a lot to us.
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Review from John P (Nephew of Resident) published on 31 January 2024
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you so much for your kind review, we will miss your aunt a lot!
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Review from N K (Son of Resident) published on 31 January 2024
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Dear Nick, thank you for your kind review! We really like looking after your mother and looking forward to welcoming her again.
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Review from C C (Daughter of Resident) published on 25 January 2024
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you, your kind words and positive feedback have truly made our day!
We are thrilled to hear that you had such a positive experience with our services. At Chestnut Gardens, we strive to provide the highest level of quality and customer satisfaction and it is incredibly rewarding to know that we have met your expectations.
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Review from J H (Granddaughter of Resident) published on 8 November 2023
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Reply from GAYANE SELIMYAN, GENERAL MANAGER at Barchester Chestnut Gardens Care Home
Thank you so much for your kind review. I have passed it on to my team. I am so happy your grandmother settled so well at Chestnut Gardens!
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Review from Roxanne G (Friend of Resident) published on 8 November 2023
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Reply from Gayane Selimyan, General Manager at Barchester Chestnut Gardens Care Home
Thank you so much for your kind review! We loved looking after your friend!
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Review from Jacqui S (Daughter of Resident) published on 15 August 2023
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Reply from GAYANE SELIMYAN, GENERAL MANAGER at Barchester Chestnut Gardens Care Home
Thank you so much for your kind review! We really appreciate your feedback! It's an absolute pleasure to provide excellent care in our beautiful home to your Mum and all our residents!
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Review from Raid A (Son of Resident) published on 6 July 2023
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Reply from GAYANE SELIMYAN, GENERAL MANAGER at Barchester Chestnut Gardens Care Home
Thank you very much for your review! It means a lot to our team, we are so passionate about delivering outstanding care to our residents!
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Review from Angela R (Daughter of Resident) published on 26 June 2023
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Reply from GAYANE SELIMYAN, GENERAL MANAGER at Barchester Chestnut Gardens Care Home
Thank you so much for your kind review! We are very happy about how well Mum settled in and enjoying her life at Chestnut Gardens!
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The Review Score of 10 (9.977) out of 10 for Barchester Chestnut Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.977 for Barchester Chestnut Gardens Care Home is calculated as follows: ( (256 Excellents x 5) + (6 Goods x 4) ) ÷ 262 Ratings = 4.977
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Chestnut Gardens Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Aug 2024
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Job Title: General Manager
Joined: 2023
Hi, my name is Gayane and I am the General Manager here at Chestnut Gardens.
I have been working in care home management for the last 18 years. I won the Care Home Frontline Leaders Award at the Great British Care Awards in 2012 and, in a previous role, I achieved an 'Outstanding' CQC rating.
I look forward to bringing my skills and experience to Chestnut Gardens.
Chestnut Gardens is an amazing home with a great atmosphere and I am looking forward to delivering the best care with my team to those we support in a friendly, warm and happy environment.
Please drop in for a coffee, cake and an informal chat to learn more about our beautiful home and discuss various ways we can support your loved ones to enjoy a safe and happy life in our care community. Please do not hesitate to contact me with any questions you may have.
Job Title: Deputy Manager
Joined: 2024
Hello, my name is Yagnavalk Burra and I am the Deputy Manager here at Chestnut Gardens Care Home.
I started my career as a Carer and was a Unit Manager in Dementia Nursing. My last position was as a Deputy Manager and registered unit manager for dementia nursing in the home.
The home is a fantastic place to work and I look forward to supporting all our wonderful residents, their loved ones and all the guests that arrive.
Job Title: Community Lead
Joined: 2023
Good day, My name is Marcio and I am one of the Community Lead's here at Chestnut. My role is to make sure all our residents are well supported not just with well being but appointments, medication and paperwork. We really work as a team here and value each of our residents as individuals.
Job Title: Administrator
Joined: 2023
Hello, my name is Kuldeep Gill, and I have recently joined Barchester at Chestnut Gardens.
I have previously worked for Crown Courts and Civil Service leading a team where I achieved an Employee Award for Excellent Customer Services.
I moved on to the Care Sector in 2014, and soon after the Company achieved an ‘Outstanding CQC Report’ and carried ‘Outstanding’ throughout my working period there. Working in the Care Sector, not only I gained a lot of experience in the Business Administration, but also learnt that making peoples’ lives happy and meaningful is such a rewarding accomplishment.
As a strong believer in positive thinking in workplace, I bring in my years of experience and it is my pride and joy to work with such an excellent, passionate and thriving team in a beautiful home.
Job Title: Receptionist
Joined: 2023
My name is Maxine and I am the home receptionist. I have been part of the team since September 23. Previously I worked with the corporate sector for seven years. Dealing with high-profile clients on the frontline service reception desk. Since joining the home I thoroughly enjoyed interacting with the residents and their families always trying to resolve and support with anything that may arise. No two days are the same at Chestnut Gardens making it an interesting and fun place to work.
Job Title: Head Chef
Joined: 2023
My career in hospitality and catering started in 1995. I started working as a chef in the care sector for Maria Mallaband where I worked my way up to head Chef. I chose to join Barchester as their standards and expectations are so high. I believe a good chef is an artist and should be able to create delicious and nutritious menus from the local, seasonal produce on offer.
We have a strong passionate team here at Chestnut Gardens and we are looking forward to welcoming our residents to their new homes.
Job Title: Head Housekeeper
Joined: 2023
Hello, My name is Sadie, I am the Head Housekeeper at Chestnut Gardens. I strive to ensure our home is looking pristine. I respect that this is our resident's home, and take pride in making it a beautiful living environment for them all. I lead an excellent team whose high standards and attention to detail keep Chestnut Gardens immaculate at all times.
Job Title: Head of Maintenence
Joined: 2023
Hi, I'm Andrew, Head of Maintenance at Chestnut Gardens Care Home. I take great pride in maintaining our beautiful home and ensuring it is the most comfortable environment for our residents. No job is too big or too small, and I will always make sure that Chestnut Gardens is your loved ones 'castle'.
Job Title: Housekeeper
Joined: 2023
Hi, I'm Frankee. I am the youngest member of the team here at Chestnut Gardens. You will always find me with a duster in hand making sure our home is kept beautiful. I really enjoy listening and chatting with our residents and hearing their stories.
Job Title: Hostess
Joined: 2023
My role as the Hostess for Chestnut Gardens is pivotal. I support not only our residents making sure they have all their hospitality needs. I also help various teams in the home, kitchen and housekeeping to name a few. This means we all work together and like any well oiled machine we work wonderfully well. I used to be the deputy manager of a well known baby store. So I have lots of experience in working in a team. This one i can honestly say is one of the best.
Job Title: Senior Carer
Joined: 2023
Hello, my name is Stacy and I am a Senior Carer here. I am very excited to be part of the wonderful team here and I support our residents and their loved ones, this will always be at the heart of what I do.
Job Title: Care Assistant
Joined: 2023
Hi everyone, my name is Rose. I have worked at Chestnut since the doors opened this year. It is wonderful to watch it grow and meet new residents that always become like family. Making sure everyone is happy and healthy means so much to all of us.
Job Title: Housekeeper
Joined: 2023
Hi, My name is Bella. I support the housekeeping and laundry team here. You will usually find me in the laundry making sure everyone has lovely clean clothes, linen and towels. I have a great team and we all work well together.
Job Title: Senior Care Assistant
Joined: 2023
My name is Teodora and I am a Senior Carer at Chestnut Gardens. I am very happy to be working for the residents. I enjoy my work and being able to support people to live a fulfilled life whilst helping to keep them safe. One of my passions is working with people that live with Dementia and I can see myself pursuing this as a specialist area in my career moving forward. I like to travel and spend time with my family when I am not at work.
Job Title: Care Assistant
Joined: 2023
Hello, my name is Safia. I have just graduated as a General Nurse and look forward to a long career with Barchester. Caring for people is my passion and I get great satisfaction from making a difference to the quality of our resident's lives.
Job Title: Home Services Advisor
Joined: 2024
Hello, my name is Mark and I am the Home Services Advisor here at Chestnut Gardens Care Home. It brings me great pleasure to become part of the new team in our wonderful home.
Job Title: Senior Carer
Joined: 2023
I am one of the senior carers , and enjoy helping all our residents and their families.
Job Title: Senior Carer
Joined: 2023
I am so proud to be part of the Chestnut Gardens team and to be able to make a real difference to the quality of our residents lives. I put our residents well-being at the heart of everything I do. I take pride in the warmth and support i can offer residents and their families. I am proud to promote independence, dignity and quality of life at all times by providing outstanding and person-centred care in a supportive environment here at Chestnut Gardens.
Job Title: Activities Coordinator
Joined: 2024
Hello, my name is Rikardus and I am the Activities Co-ordinator at Chestnut Gardens.
I have worked for Barchester for five years and was so excited to be part of such an excellent team at this beautiful home.
Every day I look forward to supporting our residents in living a full and enriched life and especially enjoy the outdoor activities that we arrange to the local attractions, even if the weather can be unpredictable at times.
We also hold loads of varied internal activities so everyone is catered for and the musicians and therapy animals are a very big hit.