Oat Hill Mews

Leicester Road, Market Harborough LE16 7BN
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Top 20 carehome certificate
10 22 Reviews
  • Oat Hill Mews, Market Harborough
Situated on Leicester Road, Oat Hill Mews boasts a dedicated and experienced team that excels in providing personalised care. Whether it’s residential living, respite stays, or dementia support, Oat Hill Mews focuses on tailoring every aspect of the services offered to meet the unique preferences and needs of your loved one.

Oat Hill Mews is a centre of excellence for dementia care, offering a range of specialised services such as guidance from a dementia care coach, Namaste Care sessions that provide one-on-one attention for individuals with complex dementia, and a dementia-friendly hair salon and hosting educational events aimed at supporting individuals with dementia and their families.

The home is thoughtfully designed to foster independence, wellbeing, and a sense of community. Residents can savour a coffee with friends at the in-house café, watch their favourite movies in the cinema room, or indulge in a relaxing treatment at the hair and beauty salon. Additional amenities include a bar area and stunning landscaped gardens, ensuring there’s something for everyone to enjoy.

Oat Hill Mews proudly holds accreditation as a ‘Veteran Friendly Framework’ care home, reflecting their commitment to outstanding care for members of the Armed Forces community.

Transparency is at the heart of everything they do. From care quality to clear fee information, the team ensure you feel confident and supported every step of the way.

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Care Provided by Oat Hill Mews

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Physiotherapy

Good to Know

  • Person in charge
  • Susanne Stevens (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023

Funding & Fees Guide for Oat Hill Mews

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Wheelchair Access

Oat Hill Mews Reviews (22)

Total of 22, showing 21-22
10

Oat Hill Mews has a Review Score of 10 (9.966) out of 10, based on 22 reviews in the last 2 years. Over all time Oat Hill Mews has 22 reviews.

Overall Experience

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Review from Jackie H (Power of Attorney of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So very lucky to have found this amazing care home, from the minute you walk through the door you are greeted with such kindness and care. The staff are very highly attentive and skilled and nothing is too much trouble. Amazing place.

Reply from Caprice Geisha, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us feedback about your experience.
At Oat Hill Mews Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Lucy S (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad who has both Parkinson’s Disease and dementia stayed at Oat Hill Mews for two weeks of respite care so that my Mum could have a break. The staff were caring, compassionate and knowledgeable and went to great lengths to understand what my Dad might enjoy in terms of food and activities.
The home’s
facilities are wonderful in terms of multiple lounges, dining rooms and activity rooms on each floor. The Activities Coordinator was fantastic with both my Dad and my young children!
I highly recommend it, and we will be back next time respite is needed.

Reply from Caprice Geisha, Reviews Team at Oat Hill Mews

Thank you very much for taking the time to leave us feedback about your experience with our respite care. We are glad that your Dad was happy with all the care and facilities provided during his stay.
At Oat Hill Mews Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Oat Hill Mews is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Oat Hill Mews is calculated as follows: ( (253 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 261 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oat Hill Mews is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (90)

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Meet the Team (1)

Susanne

Susanne Stevens

Job Title: Home Manager

I have been passionate about providing excellent care throughout my career.


I joined Care UK as I wanted to work with a company that shared my belief in providing excellent care for residents and share my passion for person-centred care.


As a Home Manager, I believe I must be organised, calm, empathetic and patient to provide the best care to residents. Having these traits has helped me to build great relationships with residents which is often my favourite part of my job. I enjoy getting to know residents and learning about their hobbies and their interesting lives before joining us at Oat Hill Mews.


One of the biggest achievements in my career is my BSc in Nursing which led me to work as a Nurse. I then moved on to home management within a few years as I loved watching staff develop and provide the residents with the best care. One of my biggest achievements throughout my career was developing my team to provide the best care which was rewarded with an improvement in our CQC score.