Adel Manor Care Centre

Manor Gardens, Otley Road, Leeds LS16 7FP
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9.5 37 Reviews
  • Adel Manor Care Centre, Leeds
Welcome to Adel Manor care home, located in the rural Adel, 5 miles from the city centre of Leeds. Adel Manor has 74 modern bedrooms fitted with en suite wet rooms and has been designed to follow all current CQC requirements. They are proud to provide the highest level of safety, care, and comfort for all residents, whether they require residential, nursing, or dementia care.

Adel Manor residents have access to communal lounges and restaurants on each floor and can enjoy a trip to the hairdresser or nail bar right here in Adel Manor care home. They believe in ensuring that each resident feels not just at home, but comfortable and independent in their own space. Adel Manor care centre uses soothing colour palettes, modern and clear signage, as well as carefully planned out floor layouts to ensure residents are safe and happy.

To support the wellbeing of residents at Adel Manor, the team provide various activities and events, these also help to maintain the good spirits, health and wellbeing of residents. Adel has a lot to offer, and they love being part of the community, residents can experience Victorian life at Abbey House Museum and have close access to the historic grounds of Harwood House. There is plenty of history for residents and their families to visit.

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Care Provided by Adel Manor Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Marsha Tuffin (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 3

Funding & Fees Guide for Adel Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,550
    • Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,700
    • RESPITE Self-Funded Residential Dementia Care from £1,700
    • RESPITE Self-Funded Nursing Care from £1,700

  • Nursing Care plus FNC £235.88


    Respite stay minimum of 2 weeks - from £1,700 per week.


    We do not provide Nursing Dementia Care.
  • (these prices are only a guideline, please contact Adel Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, they encourage to avoid meal times if possible and after 8pm when residents may be relaxing in their nightwear.


  • Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


Adel Manor Care Centre Reviews (37)

Total of 37, showing 1-20
9.5

Adel Manor Care Centre has a Review Score of 9.5 (9.506) out of 10, based on 28 reviews in the last 2 years. Over all time Adel Manor Care Centre has 37 reviews.

Overall Experience

  • 30
  • 4
  • 0
  • 0
  • 3

Date Published

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Review from M J (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming environment, clean and inviting. Staff friendly and work well with residents. Management very responsive to concerns and issues. Well-led management team. Good activities for residents. Consistent staff which is important particularly for patients with dementia.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave a review on Adel Manor Care Centre, I will be sure to share it with the Team, thank you


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Review from C M (Wife of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing care of my husband is very good. The staff are very approachable, myself and visitors are made very welcome. The communal areas are contemporary, comfortable, warm and inviting. The garden and path are accessible and pleasant. They respond positively to individual requests where possible.
Moving forward, I would like to see more opportunities for physical rehabilitation.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for writing this review. I will share your feedback with the Team at Adel Manor Care Centre.


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Review from S D (Respite Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in for 2 weeks of planned respite care following a hospital admission.
I've had a really excellent experience: lots of rest, good food, and activities. Lovely environment decor.
The care staff are wonderful, really kind, warm, responsive and helpful. Thank you.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving a review about your positive respite stay at Adel Manor Care Centre. I will share your feedback with the Team. Thank you!


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Review from Madeleine L (Daughter of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have only praise for the manager and her team, for taking excellent care of our mother during the last few months of her life.
Staff attended to Mum's needs with kindness, sensitivity and grace. Nothing was too much for them.
Senior staff answered our questions and provided us with the support
and reassurance we needed during that time.
We are happy to recommend this care facility.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this review, thank you for your positive feedback, we will share it with the Team.


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Review from Mike C (Son of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Adel Manor Care Centre in November 2024 and the whole admission process ran very smoothly. She settled into the home very quickly and she was immediately happy with her new environment. The care she has received has been fantastic the staff are very attentive and Mum participates in
many of the activities organized. We are very appreciative of the support Mum receives and she is as happy as she has been very many years.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave a lovely review and pleased to share it with the entire Team at Adel Manor Care Centre, thank you.


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Review from Gary G (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I as well as our respective families are very grateful for the exceptional care and compassion shown to our mother at Adel Manor.
The entire team from day one have been outstanding, providing a warm, welcoming and supportive environment as well as kindness, patience, and dedication to her ongoing
care. The facilities at Adel Manor are brilliant and we can't thank everyone in the team enough for looking after our Mum.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this wonderful review, your feedback is very much appreciated, I will share with the Team your 5-star review. Thank you.


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Review from J M (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived at Adel Care Centre since August 2024. It is spacious, clean and very well-run. The staff are marvellous, treating the residents with kindness and dignity. They are also lovely with the families. There are daily activities and occasional outings. We could not have wished for a better
place for Mum to end her days.

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Review from David L (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the standard of care at Adel Manor to be exceptional. The attention to detail when dealing with Mum's complex dementia has been outstanding. The staff all seem to go the extra mile and the team leader always keeps me informed of new initiatives and changes in medication.
We have been
incredibly pleased with the care Mum has received in the last year and 2 months.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving such a kind caring review, I will share this review with the whole team. Thank you again!


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Review from Catherine R (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Adel Manor Care Centre have been truly amazing. Their exceptional care and kindness made Mum's last months as comfortable and pleasant as possible. They allowed us to have many comforting memories with much joy (including mum singing along with carers) and laughter (we'll not forget mum's
rosary beads going through the washing machine) in and out between the tears. They also couldn't have been more supportive to us with lots of kind words, hugs and everyone making sure we were well fed - we felt very much part of the team.
The staff took the time to get to know Mum. The huge smiles so many of them got from her when they entered the room said it all!
They've all been so friendly and welcoming to all the family and Mum's visitors.
We are so grateful to the management team for accommodating us through all of Mum's ups and downs - she was the queen of bouncing back for so long.
The support and compassion we received from all staff made a huge difference to us during a very difficult time.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this wonderful review, it was a pleasure looking after your Mum and indeed the whole family at Adel Manor Care Centre. I will share with the team your feedback.


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Review from B B (Husband of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was originally admitted for continuing health care. She became a permanent resident in late 2024.
During her residency, I have been very impressed with the care and support she has received. The staff, from the reception staff to the helpers, up to the management, have invariably been helpful
and polite to me, and very attentive and caring in their treatment of my wife (and of the other residents, as I have observed on my frequent visits). It has obviously been a hard time for me, but I am very grateful to all the staff for the kindness and genuine concern they have shown for my wife's wellbeing.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you so much for writing this lovely review. I will share your feedback with the whole team. Thank you.


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Review from C T (Granddaughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had quite a scare with my Grandma so came and spent several days at the home and both the care my Grandma received and the rest of the family also was second to none. The staff - every member of staff I met could not have done more for me, my family, and of course my grandma. The kindness was everywhere
from the manager to the nurses, hospitality, and everything in between, nothing was too much trouble. They made a very difficult few days so much easier and calmer. I couldn't think of anywhere better my grandma could be. Huge thanks.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you so much for leaving this wonderful review, I will indeed share this with the whole Team.


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Review from M B (Granddaughter of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who are so personable. They all have such a caring manner and seem to know the residents very well.
Not only was the care offered to the residents but all so to family members visiting. They went above and beyond to ensure we (the family) were looked after offering beds and food etc.

Reply from Alexandra Fairhurst, Commissioning Manager at Adel Manor Care Centre

Thank you for your lovely comments, I will ensure these are fed back to the team.


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Review from Mary D (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best decision ever!
Mum (like most elderly patients) felt "invisible" in hospital, it is the opposite at Adel Manor. Her care is person-centred and her needs are well met. She feels a valued member of this community and thrives in this warm, caring environment. Family members get the same warm welcome
from staff. Our questions are answered, and our comments are listened to and included in Mum's care plan making us feel "part of the team" too.
Staff greets mum with a smile, her name, and light-hearted banter. Her face lights up at every interaction with them and she regards them as extended family.
Great care is taken with everything even the laundry! Mum tells visitors the food is wonderful too.
The staff make great use of technology leading to excellent communication between themselves and between staff and families.
Our experience is not unique - other families say the same about the care here. We can honestly say moving mum to Adel Manor is the best decision we ever made.

Reply from Alexandra Fairhurst, Commissioning Manager at Adel Manor Care Centre

Thank you for your lovely comments, I will ensure these are fed back to the team.


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Review from D B (Friend of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care and support offered to the resident and her immediate family. I have visited several times over the month since my friend came to the care home and have witnessed firsthand the high standard of care and commitment to well-being in its broadest sense that epitomises
the approach at Adel Care Home. As a retired nurse I have experience with what quality care looks like and I would not hesitate to recommend this care home to others. These comments relate to my general observation but in particular recent days when her condition worsened.

Reply from Alexandra Fairhurst, Commissioning Manager at Adel Manor Care Centre

Thank you for your lovely comments, I will ensure these are fed back to the team.


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Review from A M (Daughter-in-law of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother-in-law was only a resident for five weeks, all the staff, from the receptionist right through to the care assistants were wonderful. They cared not only for my mother-in-law but for us as a family. The care my mother-in-law received was second to none, they treated her with dignity
and kept us informed of any changes.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving such a lovely review; it was a pleasure not only caring for your relative but as a whole family. I will pass on your feedback to the team at Adel Manor.


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Review from H H (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum left the hospital in a very fragile state and was welcomed with open arms. All the staff were so very friendly, helpful and professional. As a family, we felt very happy that she was in the best place possible. Now that Mum is more stable, she is able to enjoy good food, activities in the home,
trips out and generally excellent care. The medical care has been superb and there is excellent communication between the home and the resident's family. We could not recommend Adel Manor Care Centre more highly.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving this wonderful review about Adel Manor, and the care your mother receives, I will share it with the team.


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Review from Joanne K (Daughter of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has Alzheimer's disease and has been a resident at Adel Manor for over a year. His care is excellent - he is treated with kindness, respect and dignity. The staff are friendly and respectful. Communication with relatives is very good. I am extremely happy with the care my dad receives.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave a review. I will share with the team your comments, we are pleased that you feel we provide excellent care at Adel Manor, thank you again.


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Review from D W (Son of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment of arrival all the way to meeting Mum I am continually met and greeted by friendly and caring staff. Mum's care, health and wellbeing is foremost in all decision-making.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you so much for taking the time to post this review, I will share your comments with my team members across Adel Manor Care Centre


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Review from Angela C (Daughter of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after Mum so well. Your great care has been very much appreciated at this difficult time. You also looked after the whole family, which was lovely, and we will always remember. Thank you so much.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for your lovely feedback; I will ensure it is shared with all the team members at Adel Manor.


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Review from Robert K (Son of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

A total shambles and poorly managed place. No bedding was changed in four weeks for my mother and when I asked staff about this they replaced her sheet with a quilt cover. Room was only cleaned once in the six weeks she was there and the antique vase we brought in vanished within 24 hours.
Another
occasion was when my mother asked for assistance to go to the toilet she was told that they are busy and to wee in her pad. I will be putting a review on another review platform.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

We are extremely disappointed that you have had a negative experience during the short time your mother stayed with us in February. Although the stay was managed and funded by the NHS, the home manager still has overall responsibility and would have been happy to meet you regarding your concerns had you brought them to our attention at the time. Please be reassured the vase, mentioned in your comment, is safely stored in the home and the next of kin has been contacted on several occasions regarding collection of this. Our aim is to provide the best possible care to those we support, and it is something we take very seriously. Once again, we are very sorry that you feel the experience did not meet your expectations, I will be happy to meet you to discuss this further.


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Current Review Score: 9.5 (9.506)

Overview of Review Score

The Review Score of 9.5 (9.506) out of 10 for Adel Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.506 for Adel Manor Care Centre is calculated as follows: ( (257 Excellents x 5) + (32 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) + (25 Very Poors x 1) ) ÷ 328 Ratings = 4.506

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Adel Manor Care Centre is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Marsha

Marsha Tuffin

Job Title: Home Manager

Joined: 2024

I’ve worked in residential Care since I was 18 years old and never looked back, becoming a Home Manager in my early twenties in Cambridge where I became particularly interested in Dementia Care. Today I now Live in Leeds overseeing the day-to-day running of Adel Manor Care Centre. Leading and managing staff so they can perform their roles to the best of their ability, ensuring that they have the skills to care for all older people within the home, and ensuring that dignity and respect are paramount. Enabling people to live a fulfilling life whilst living at Adel Manor, empowering well-being and that all older people have a voice and a role to play out in Adel Manor. I hold a BSc in Dementia Studies. Training and mentoring people in dementia care is my speciality and my passion. I‘ve enjoyed several roles in my career, including a National Dementia Role and a Home Manager, I have been fortunate to work with inspirational professionals throughout. But my greatest pleasure and privilege remains meeting the wonderful and interesting people who’ve resided in the homes over the years. The foundation of my management style is to be open and honest; that applies at all levels from the staff team, senior management and of course, the residents around whom all our efforts should be centred. This of course extends to friends and family too, to create a holistic and relational model of care.


In my spare time, I love spending quality time with my family and relaxing. I live in Leeds with my partner and two aged Chihuahuas. I’m mum to a grown-up daughter and her little boy, our grandson Oscar, the apple of my eye who is five years old. I’m happy now to be settled in Yorkshire which is a lovely place to live with lots to discover and enjoy locally and farther afield. It’s a great place full of great people.


Keegan

Keegan Hutchinson

Job Title: Deputy Manager

Joined: 2024

My background is as a registered Pharmacy Technician and have worked in the pharmacy profession for 14 years. I have worked in a variety of settings including community pharmacies, and acute and mental health hospitals and for the last 5 years, I have supported care homes with the safe management of medication. I have a passion for improving standards of care within care home settings and have supported a variety of care homes across Leeds to develop robust procedures with a focus on medicine safety. Working in a care home is incredibly rewarding, primarily because of the residents themselves. Each day, I am inspired by their resilience, warmth, and unique personalities. Building meaningful relationships with residents and witnessing the joy and gratitude they express, even in the face of challenges, makes every moment worthwhile.


I’m originally from Doncaster but have lived in Leeds for the last 4 years. I’m a dog dad to 2 high-energy dogs who keep me very busy!


Matthew

Matthew Bee

Job Title: Head of Care

I moved to Leeds in 2021 where I found a job as a Care Assistant which I loved. I heard about Adel Manor when it first opened in 2022 and within 3 months later I was promoted to a Team Leader. A year later I was promoted again to Head Of Care. I am passionate about my role and strive to ensure we are providing the best care whilst uplifting both residents and staff.


Corina

Corina Davison

Job Title: Wellbeing Coordinator

Joined: 2022

My name is Corina Davison, and I am employed as the well-being coordinator at Adel Manor. I have worked in Health Care for over 20 years and in a variety of roles. I now work in well-being, as I get to work closely with the residents to provide meaningful activities and social stimulation, whilst making new memories and helping them to reminisce on old ones. I enjoy my job a great deal as I look forward to making a lasting impact on the lives of others, whilst simulating their mind, body, and soul. If I can make just one person smile each day, then I can rest at night happy.


Frequently Asked Questions about Adel Manor Care Centre

What types of Care is Adel Manor Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Adel Manor Care Centre provide?

Palliative Care is an additional type of care provided.

How many Rooms does Adel Manor Care Centre have?

There are 74 Single Rooms.

What are the Facilities & Services at Adel Manor Care Centre?

Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Adel Manor Care Centre to the centre of Leeds?

4.2 mile(s) as the crow flies, distance by road may be significantly further.