What types of Care is Beulah Vista Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beulah Vista Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Beulah Vista Care Home have?

There are 54 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Beulah Vista Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beulah Vista Care Home to the centre of London?

6.2 mile(s) as the crow flies, distance by road may be significantly further.

Beulah Vista Care Home, 283-287 Beulah Hill, London, SE19, Upper Norwood, London SE19 3UZ

Order by:

Review from Simeon L (Son of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience

My mum has been a resident for a over a year and I'm extremely happy with the support and care provided for my mum from the Willow team. They are always kind and loving when dealing with my mum. I want to give a special mention to three members of staff, in particular.
Finally, I want to give a big

thanks to the home manager for taking the time and being so accommodating with us when we were initially trying to get Mum into your amazing care home.

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

Thank you so much for your words of support with regards to Mums care. And for loving our home too. It would be lovely for us to pass on your thanks to those staff in particular who have made a big difference, this can be done directly to the manager. Thank you again.

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Review from Caroline R (Daughter of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience

I am so pleased with the care that my mother is receiving at Beulah Vista. The staff are very professional, warm and kind. The staff have a good understanding of dementia and how to support service users with dementia. Mum is always well cared for, the home is in fantastic condition, there are daily

activities and the meals smell delicious. I would highly recommend this place!

Reply from Jonathan Kamara, Home Manager at Beulah Vista Care Home

Thank you for your lovely review. We are pleased to read that you are happy with the care that your mum receives here at Beulah Vista.

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Review from Richard C (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

We looked at several care homes for Mum and in addition, I have seen three others where a friend has been a resident. Without doubt, Beulah Vista Care Home is the best I have seen and we feel confident that Mum is receiving excellent care there. Beulah Vista feels like a hotel rather than a care home

and the staff are very motivated to provide high quality care. Mum always said she never wanted to go into a care home and when the time came it was very difficult because although we knew it was in her best interests, it was hard to go against her wishes. But we needn't have worried because within two weeks, she had settled and Beulah Vista had become her new home. I believe the speed of the transformation is testament to the high quality of the care she has received. If only all care homes could be like this.

Reply from Jonathan Kamara, Home Manager at Beulah Vista Care Home

We are happy to note that your mum has settled down very well and the family is happy with the care we are providing. As a team we are working hard everyday to ensure people's experience of care is as they would expect of us as providers.

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Review from Gwenda W (Friend of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

My friend was admitted on a temporary basis, as her husband was ill. She had dementia and significant complicated medical conditions. She settled in very well from the start.
The staff were kind, thoughtful and attentive and I was very impressed with the trained nursing staff who knew her and adjusted

times of her meals and medication if her sleep pattern was disturbed.
As a frequent visitor, I will never forget the patience and kindness exhibited by the carers and support staff if a resident was being tiresome and difficult.
My friend's husband died most unexpectedly, the staff, from top management down, were full of empathy and kindness.
The food is absolutely excellent and a generous variety at all mealtimes. There are many activities, I attended some with her.
She died a few days ago. She recieved very good end-of-life care which was very important to me, as I am a nurse and was a palliative care nurse latterly. I would recommend this care home to everybody.

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

Gwenda, thank you so much for always being so complimentary about our home, not just in your review. Every time you saw me you made a positive comment about someone or something, you never missed anything, your own experience clearly helps and means a huge amount to us all. Positive feedback, constant appreciation, a smile and acknowledgement mean so much and make our jobs worthwhile. Thank you again and we hope to see you one day.

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Review from Edward K (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

My mother was a resident at Beulah Vista Care Home for the four months up to her death in January 2025.
She had been for respite care at other care homes in the past but none came anywhere near the quality of Beulah Vista.
The environment is, of course, lovely and the building a very high quality

however the most significant contributor to her happiness was the incredible staff.
The staff were so kind to the residents and helped and engaged whenever possible.
On my frequent visits, my mother would often comment about how nice everyone was and what a great place it was.
The activities were also fantastic, she particularly liked the opera singer who came in to do a show tunes concert every few weeks/months.
She couldn't have been in a nicer environment to spend the last months of her life.

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

Thank you so much for your lovely review. We appreciate them anytime but you are dealing with so much at the moment, it means even more. We will ensure the staff are aware of your kind words. Thank you again.

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Review from Colin P (Son of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience

I cannot speak highly enough of Beulah Vista Care Home, the facilities and most importantly, the staff. From the very first telephone conversation, I was confident that this was the right place for Mum.
The facility feels like a small boutique hotel, it is a new building that is clean and comfortable.
The

food is excellent and residents have quite the selection to choose from.
But what makes Beulah Vista stand out is the management team, the carers and the support staff. At all times I have felt confident that every member of staff that my mum comes in contact with is 100% committed to her well-being and her feeling safe and at home. It is a great relief to know that she is so well taken care of.

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

Thank you for such a positive review, it is always a pleasure to hear that all the staff are as committed as each other and are trained to be. Mum's room and floor do have one of the best views in London. We look forward to seeing you soon and welcoming the family all here for Christmas.

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Review from D E (Resident) assisted by family/friend published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience

I am happy with the attention I receive, the staff, food, everyone is very kind and I feel well looked after.

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

Thank you very much for your feedback. We pride ourselves on empowering our residents to be able to express how they feel about our service and everyone at Beulah Vista. We are pleased that our staff's kindness has, once again, been complimented. It is a pleasure looking after you and supporting your family to ensure that you enjoy and benefit from your time at Beulah Vista. Thank you once again.

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Review from Sue W (Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience

I wish to commend the care and compassionate nature excelling in her role as deputy care manager. She has given such personal consideration of the pain I am experiencing, continuing with ringing the doctor to comply further treatment of pain relief of a very painful and multiple left shoulder break

of the bones. Her help and kindness have helped assist me to feel more positive and accept my unfortunate position of recovery which will be slow.

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

Thank you very much for your feedback, we are pleased to learn that you felt supported and valued here at Beulah Vista. We have taken your points into consideration for our continued improvement. We wish you well and would be happy to see you again.

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Review from Susan T (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience

It was a massive decision to move my mum into a care home. She had lived all her life in Wales where she had lived alone and independently for over thirty years after my dad died. After she was diagnosed with Alzheimer's, she began to struggle on her own. I am an only child and had no other family left

in Wales. I knew that moving her near me would be the best thing to keep her safe and cared for and where I could visit frequently with her grandchildren. I knew my mum wouldn't settle somewhere that felt like a standard care home. Beulah Vista Care Home is nothing like a standard care home. It feels luxurious, is very clean and is furnished beautifully. For me, though, what stands out is the care and empathy of all the staff from the minute you enter. It must be a difficult job but I have no worries that they are looking after my mum. Watching her hold hands with her fellow residents during a sing-along was a highlight and showed me she was really settling in.

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

It is a huge decision to move a loved one such a long way from where has been home for thirty years. I know how reluctant she was and how stressful this made it for you. I am so glad that she has settled so well and so quickly. It is lovely for Mum to have you so close by, enabling you to take her out and about locally, she is always chatty about where she has been when she comes back. Thank you so much for your kind words, we are very proud of our staff as without them the home would not be the standard and place that it is.

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Review from Suz W (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience

Superb home, excellent care and surpassed our expectations. Beulah Vista Care Home ticked every box for the modern facilities, food, homely, luxurious rooms and communal areas and most importantly, the care given by all the friendly, attentive staff at every level. My mother stayed for one month respite

care and I would have no hesitation about her becoming a permanent resident if needed in the future. Initially, I felt guilty and anxious about placing her in respite care but that changed to feeling guilty about bringing her home! Mum has dementia and is nonverbal but I can see that she was happy, relaxed, incredibly well cared for and in fact, thrived during her stay. Beulah Vista most definitely has it right!

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

Thank you, she has been a pleasure and settled in so quickly. We all hope to see her again and are sad to see her go. Please do bring her in for visits when we have our sing-alongs or when entertainers are in as Mum's enthusiasm was contagious.

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Review from George H (Son of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience

After a fall at home, my mother required specialist care. The nursing home sent a member of staff to the hospital to learn how to manage her neck brace so accelerating her departure from the ward. Family is at the core of Beulah Vista Care Home and are encouraged to visit whenever and as often as possible.

There are monthly meetings for the families of residents to raise issues and suggest improvements. Mum was encouraged to treat Beulah as her new home and was treated with respect, friendliness and professionalism throughout. We really couldn't have asked for more.

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

Family and providing a home from home are at the heart of Beulah Vista, so it is lovely to get this feedback, thank you. It is also lovely when a resident can bring friends and activities into our home that were enjoyed prior to needing care and moving into Beulah Vista. This, again, is something we hope residents can embrace, life does not stop when moving into Beulah Vista, just easier to enjoy.

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Review from Kate O (Daughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience

We couldn't have found a more perfect, attentive and caring home for Dad's last months. It is a very special place. There is always a warm welcome and the staff are genuinely passionate about making a difference with every interaction with residents, family and friends. Every detail was considered to

ensure my dad's transition into the home was as comfortable, reassuring and gentle as possible for someone with late-stage Alzheimer's. He formed close and trusting relationships with carers and the nurses who were always kind, attentive and knowledgeable. Having visited several care homes, Beulah Vista Care Home is in another league. While the clean, homely environment is excellent, what stands out most is the warmth of the people who work there. The management really looks after their staff and has high standards for excellent care at all times, and this is reflected in a team who are outstanding. Their kindness, empathy and support made such a difference to our family when he sadly passed.

Reply from Lindsay Massey, Marketing Manager at Beulah Vista Care Home

Thank you for your lovely review; it was a pleasure to look after Dad and also welcome you all into the family at Beulah Vista. We hope you, like us have plenty of happy memories that will stay with you forever of Dad and his time here. I hope you are all coping well with the change. Please know you are all welcome to visit anytime you like.

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Review from Sasha N (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience

An amazing, exceptional home with compassion and respect at the heart of everything they do. My mother was cared for towards the end of her dementia journey here with kindness and tenderness. The staff all wanted to know about the person she used to be as well as who she was then and treated her with

gentleness and courtesy. The nurses are thorough, attentive and professional. The building and facilities are extremely well-appointed and the activity schedule is brilliant. I always enjoyed visiting as the staff were so friendly and welcoming from the reception onwards. I have spent several years visiting people in other homes in South London and the standard of care at Beulah Vista Care Home, the physical environment and the empathic and helpful approach of the management are all a cut above those in any other care home I have experienced. The staff supported my siblings and myself with compassion and sensitivity when my mother was sadly at end-of-life. Strongly recommend.

Reply from Gemma Weldon, Home Manager at Beulah Vista Care Home

Thank you for your lovely review - this will be shared with all the team here at Beulah Vista. Thank you for choosing us to care for your mum and help making her environment here homely. We were so pleased you were able to be with Mum as a family.

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Review from John K (Son of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience

We recently took the difficult decision to move our father into a care home and had no idea how to go about it. The manager and the rest of the team have been absolutely wonderful. They always make time to talk to you, and their knowledge is very reassuring. The nurses have a wonderful way with my father,

and he has grown very fond of them. The home itself is very smart, luxurious and, more importantly, very clean.
Moving a parent into care is a very hard thing to do, but the staff and especially one lady who has provided wonderful support, and I really can’t thank them enough.

Reply from Gemma Weldon, Home Manager at Beulah Vista Care Home

This was lovely to read, thank you. Consistency of care is something we know works so well for our residents. I am pleased dad has been able to build relationships with the team that delivers his care.

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Review from Lilian E (Respite Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience

I would like to thank Beulah Vista Care Home in so many ways for the fantastic experience I had when I was in respite care. I came from there a different person and would have loved to stay longer. I really enjoyed everything that went on. Everything was very well managed and it was a tremendous experience.

Everything at Beulah Vista was superb – accommodation, entertainment and the company in the dining room and lounge was excellent and plentiful. I would never have doubts about returning. It gets 10 out of 10!

Reply from Gemma Weldon, Home Manager at Beulah Vista Care Home

We miss you and hope that you will come and join us for the upcoming events we have. You were a pleasure to care for and we miss our singalongs and pictures.

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Review from J W (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience

Since moving to Beulah Vista in October, due to deteriorating health conditions, my mother has received excellent nursing care - the staff really do go over and above in their level of attention and kindness. Understandably, Mum was very upset to leave her treasured home, however, all the staff have

welcomed her and taken time to make her feel as comfortable as possible. The home is immaculate and so well managed, it is so comforting to know she has such excellent provision at this stage of her life.

Reply from Gemma Weldon, Home Manager at Beulah Vista Care Home

Thank you for this lovely review - leaving your home is such a difficult decision as there is no place like home. We are pleased Mum has settled with us.

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Review from Zoe B (Daughter of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience

It was complete luck to find Beulah Vista Care Home on a google search. When we first walked through the doors to the beautiful reception and lounge area we were very impressed! More like a hotel than the usual care home setting. The staff were all so very welcoming and could not do enough to make Mum

feel comfortable, with a choice of bedroom which was altered to accommodate her. It is not an easy decision to have to move a relative from their own home to a care home but we knew Beulah Vista was the right choice. The last few months have proved the staff to be exceptionally caring and considerate. Mum's dementia means she is often unsettled but we are kept informed on a regular basis. Various activities are on offer to keep residents entertained and the food is a very good standard. The only improvement would be if there was a minibus to take residents out although I understand this may be something that is being considered.

Reply from Gemma Weldon, Home Manager at Beulah Vista Care Home

Thank you for your kind words. We have started to look into a minibus as we think our residents would enjoy outings outdoors. Watch this space.

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Review from Paul A (Relative of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience

It’s the little things that go a long way. My aunt loves a set TV channel - it’s kind of her go to, feel comfortable and happy. I had asked if they could help her find it and set it up, and the following week or was set and ready for her. The home itself is beautiful and so well laid out; just as importantly,

the staff are warm and friendly, and the residents are autonomous. We are very fortunate to be able to be here.

Reply from Gemma Weldon, Home Manager at Beulah Vista Care Home

Thank you, Paul, for your lovely comments. I am pleased you have found the team warm and friendly.

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Review from S A (Friend of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience

Beulah Vista has achieved the perfect mix of great staff and facilities, resulting in the delivery of great care that is personalised to the needs of the individual residents.
It is a calm, exceptionally clean place and a real pleasure to visit.
Best of all is the commitment of the manager and team

to canvass opinions from visitors in order to maintain the high standard already set.
I am very impressed with every aspect of Beulah Vista.

Reply from Gemma Weldon, Home Manager at Beulah Vista Care Home

Thank you for your feedback about Beulah Vista. We do our best to ensure the high standards of the home continue, as this is vital to ensuring our residents receive the best care.

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Review from Simeon L (Son of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience

Beulah Vista Care Home provides outstanding care for its residents. Initially, as a family, we were very nervous about placing Mum in a care home, however, it has been the best decision. Mum is happy and well, there is a real family feel. My family and I have been made to feel very welcome. I would

highly recommend this care home as it provides the care and dignity that everyone should receive when they reach this stage in their life.

Reply from Gemma Weldon, Home Manager at Beulah Vista Care Home

Simeon, thank you so much for this feedback. You are a wonderful family and we are so pleased Mum has settled in so well. Mum is very happy and loves the company of others.

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Meet the Team (9)

Gemma Weldon

Job Title: Home Manager

Joined: 2022

I have been working in the care industry for the past 15 years and have worked in many roles in both Nursing Homes and within the Community. I qualified as an RGN in 2013 and completed my studies at Kingston University. Dementia care has always been a keen passion of mine so after qualifying as a nurse, I went on to study additional modules at Worcester University specifically in dementia care.

In my previous role, I was the registered Home Manager for three years at a 51 bedded Nursing Home which I thoroughly enjoyed. I was previously the Deputy Manager of a 70 bedded, commissioning Nursing Home in Carshalton near Sutton, and here is where I developed a passion for commissioning. I feel privileged to be opening Beulah Vista and have enjoyed all the challenges a new home faces. Being here from the beginning gives me the best opportunity to lead by example and support the team to implement person-centered care for our residents.

I have also worked as an Admiral Nurse based in Sutton Social Services for 18 months. An Admiral Nurse is a specialist dementia nurse who gives expert advice and support to families caring for a loved one living with dementia. This role not only enabled me to help families through difficult times, but it allowed me to deliver training to other Health Care professionals enhancing their knowledge of dementia.

I know that the key to excellent care is strong communication and believe that you are only as good as your team. I have seen how the needs of people have changed and how the demand for nursing and dementia care has increased over the years. I am determined to be a part of the positive change for the future of care.

Kushka Nicholson

Job Title: Deputy Manager

Joined: 2022

I am a Mental Health Nurse and qualified in 2016 at Greenwich University. I have previously worked as a Forensic Nurse but for the most part of my nursing, I have worked in Dementia care. No two days are the same in a Care Home, so we are always learning something new. I take great pleasure in caring for people living with Dementia, including the frail and elderly and feel this is what I was born to do.

I have previously worked as a Clinical Lead/ Deputy Manager in another Care Home before coming to Beulah Vista. It has been an exciting experience coming to work as a commissioning Deputy Manager and I look forward to developing and supporting team members, to give the best possible care to our residents.

Sharon Ellis

Job Title: Administrator

Joined: 2022

My role consists of being part of the leadership team supporting the Home Manager by ensuring a smooth running of the care home.

I have many years of experience working in the care sector supporting older people, young people and children. I have personal care experience as was the main carer for my dad and have loved being a carer ever since. I find it to be very rewarding to work in the care industry gaining experience and obtaining a Level 5 in Health and Social Care. Before I worked in care, I was a Deputy Finance Assistant for a children's centre and have several years of experience as an administrator.

I love supporting the team at Beulah Vista and have an open-door policy. I look forward to supporting new team members and our residents.

Lindsay Massey

Job Title: Marketing and Resident Wellbeing Manager

Joined: 2023

My Name is Lindsay Massey, and I am the Marketing & Resident Wellbeing Manager here at Beulah Vista. My role here is to raise awareness of our home within the community, inviting when safe to do so, local schools, churches, and groups into our home. To liaise with family members who wish to place their loved ones in our care, to ensure that it is a safe, smooth, and caring transition and as stress-free as it can be.

I worked for Legal & General for 27 years before deciding I needed to work in a job that made a difference. I have been working in care almost continuously for the last 18 years. I have done many jobs from reception, HR, Resident Accounts, Dining, Activities and Marketing. The latter two are my favourites.

I am a people person and like to think that I can help families with difficult decisions and help the residents to enjoy as many different activities as they can and embrace being in care rather than being frightened of it.
The out-of-work Lindsay lives with her husband Stuart, my mother and rescue dog Bosco. Both of my boys have moved out to live with their girlfriends, but we still see each other a lot as they are local and they all play golf (I try!), I like cooking, travelling, reading, walking, Pilates, socialising with friends and recently I have taken up cold water swimming!

Joshua Weldon

Job Title: Maintenance

Joined: 2022

I studied carpentry and multi-trades at college and have a passion for woodwork. I have previously worked as Maintenance covering 5 Care Homes. I am always happy to assist the team when things get broken and need repairing. I like to encourage our residents to help with small things around the home to promote independence

Tracy Flint

Job Title: Health Care Assistant

Joined: 2022

I have been a hairdresser for 4 years, but the pandemic encouraged me to become a carer. I am passionate about caring for the elderly and am thoroughly enjoying my new role. I have found it to be very rewarding and the team is very supportive. I’m looking forward to learning and taking on new challenges at Beulah vista.

Winnie Oparocha

Job Title: Senior Health Care Assistant

Joined: 2022

I have been in the care sector for 22 years and have worked as a Senior Carer for the past 15 years. I have 4 children and 6 grandchildren. I really do enjoy my job and have settled very well in my role at Beulah Vista. I am very interested in getting to know the background of our residents and finding out their hobbies and passions. I feel like I learn a lot from our residents by spending quality time with them and their families.

Samantha Day

Job Title: Senior Health Care Assistant

Joined: 2022

I live very local to Beulah Vista and saw the home being built. I have been a Senior Carer for the past 9 years and work the night shifts. I have two small daughters that I dote on and love watching them grow. I am creative and like to partake in events at Beulah Vista and love to decorate at Christmas time.

I like to lead by example and am keen to help develop our Health Care Assistants into Senior Carers. I have found our mini-modules very useful at Beulah Vista and enjoyed our induction week in the classroom.

Tamara Tamale

Job Title: Kitchen Assistant

Joined: 2022

I have been a Kitchen Assistant for the past 8 years and love working in the kitchen setting. I love baking and making desserts- I enjoy watching our residents enjoying something sweet with a nice cup of tea. I like to learn about our resident's different cultures and food preferences, I learn something new every day.

I believe that good teamwork plays a huge part in the kitchen and I love to support my chefs as they support me. Family time is important and I spend lots of time with my family on my days off. I also enjoy listening to music and watching food competition programmes such as the British bake-off.

Beulah Vista Care Home

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Beulah Vista Care Home Reviews (44)

Overview of Review Score

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Performance

Care Quality Commission (CQC) Rating

Overall
Good

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Awards / Recognitions (2)