Excluding Hairdressing, Chiropody and Podiatry services, Private Physiotherapy, Beauty and Holistic treatments, Transport to External outings/appointments.
Long Eaton View Care Home is the resident's home and there are no restrictions on visiting and visitors are welcome at any time. The home do ask where possible to avoid meal times, however, vsitors who have travelled far are welcome to join them for a meal, please let them know in advance.
Long Eaton View Care Home has sufficient Car Parking including an accessible bay.
There is also available parking in the surrounding area's.
Long Eaton View Care Home has a Review Score of 9.7 (9.708) out of 10, based on 15 reviews in the last 2 years. Over all time Long Eaton View Care Home has 16 reviews.
Review from D M (Friend of Resident) published on 21 June 2024
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Review from A B (Next of Kin) published on 5 April 2024
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Review from Teresa T (Friend of Resident) published on 25 March 2024
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you so much for your review, we are always looking into ways to improve our resident's stay and visitor's experience and we shall continue toi do so.
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Review from Ruth M (Daughter of Resident) published on 15 January 2024
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you so much for your review, we are indeed humbled by your words. We take pride in how we exercise the personal centred care and this is showing, we hope, in everything we do, and especially when it comes to the end of life care. We are so glad that we are able to serve our residents and their families and friends and have utmost respect to all who visit or stay in our home. Reviews like yours show us we might be doing things in the right way.
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Review from John P (Son-in-law of Resident) published on 7 December 2023
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Review from Pamela P (Daughter of Resident) published on 1 December 2023
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you so much for your kind words. We pride ourselves on always putting the residents first and also continually train all our staff in all aspects of hygiene and cleanliness.
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Review from Nathan L (Friend of Resident) published on 27 November 2023
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you so much for your kind words, they are much appreciated!
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Review from Michelle H (Daughter of Resident) published on 9 November 2023
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you so much for your kind words; we do hope our residents feel valued and acknowledged at all times. We have also switched to our winter menu, so hopefully, the evening meals will be even better.
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Review from Gilly S (Cousin of Resident) published on 4 October 2023
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you for your review; we are humbled and very appreciative. We always try our best and are very glad when this is acknowledged in such a wonderful way.
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Review from M B (Daughter-in-law of Resident) published on 4 October 2023
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you very much for your encouragement and a very kind and honest review.
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Review from Gemma T (Friend of Resident) published on 19 September 2023
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you very much, we shall certainly keep up the standards, and we are aware, that there is always room for improvement.
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Review from D H (Son of Resident) published on 4 August 2023
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you very much for your kind words. We always strive to take the best possible care of our residents and give a warm welcome to all the visitors.
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Review from S M (Friend of Resident) published on 4 August 2023
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Review from W H (Partner of Resident) published on 12 July 2023
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you very much for your post. We are very sorry that you feel so bad about your experience. There are several recreation rooms over our three floors, and even an outside area, for our residents and their friends and relatives to relax at. The prices were slightly increased in April to adjust and reflect the current situation. Please do let us know what we could do to improve, as we believe there is always room for improvement.
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Review from W S (Daughter of Resident) published on 26 June 2023
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Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home
Thank you so much for your kind comments. We always strive to provide excellent care to our residents.
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Review from J H (Daughter of Resident) published on 28 September 2022
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The Review Score of 9.7 (9.708) out of 10 for Long Eaton View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.708 for Long Eaton View Care Home is calculated as follows: ( (140 Excellents x 5) + (26 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 178 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Long Eaton View Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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