Long Eaton View Care Home

345 Tamworth Road, Long Eaton, Nottingham NG10 3LU
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9.7 16 Reviews
  • Long Eaton View Care Home, Nottingham
Recently opened Long Eaton View Care Home on the former Royal Oak Pub Site on Tamworth Road, Long Eaton, Nottingham.

Long Eaton View Care Home is a purpose-built Residential Care Facility comprising of 60 spacious beautifully decorated and furnished en-suite bedrooms with full profile beds and some with views of the Erewash Canal and surrounding landscape. The home specialises in residential and Dementia care both on a long-term and short-term basis.

The home is divided into three induvial floors, aptly named after local heritage and historical figures. Each suite contains separate Lounges where residents can dine, relax or unwind. At Long Eaton View Care Home residents can enjoy a range of activities organised by a dedicated Activities Co-ordinator who is committed to providing a wide range of activities to suit all needs.

Ground Floor
Trent Suite
Albert Ball Lounge (external seating area)
Boat Lounge (Large decked area overlooking the Erewash Canal)

First Floor
Attenborough Suite
Terrace Lounge (Large upper level decked seating area with extensive views of the canal and wider landscape)

Second Floor
Sawley Suite
Canal View Lounge (Large viewing windows with extensive views of the canal and wider landscape)

Long Eaton View Care Home other exceptional facilities include small landscaped gardens and patio seating areas and an on-site hairdressing and beauty salon with a stylist who is qualified in Dementia Care.

All staff are highly trained and experienced to ensure residents are safe, secure, well cared for, welcomed and respected.

Care Provided by Long Eaton View Care Home

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 60 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Long Eaton View Ltd
  • Person in charge
  • Deborah Rhodes (Home Manager)
  • Admission Criteria
    • Local Authority, NHS and Private.
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Long Eaton View Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,100
    • Self-Funded Residential Dementia Care £1,000 – £1,100
  • Excluding Hairdressing, Chiropody and Podiatry services, Private Physiotherapy, Beauty and Holistic treatments, Transport to External outings/appointments.


  • (these prices are only a guideline, please contact Long Eaton View Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Long Eaton View Care Home is the resident's home and there are no restrictions on visiting and visitors are welcome at any time. The home do ask where possible to avoid meal times, however, vsitors who have travelled far are welcome to join them for a meal, please let them know in advance.


  • Parking
  • Long Eaton View Care Home has sufficient Car Parking including an accessible bay.
    There is also available parking in the surrounding area's.


Long Eaton View Care Home Reviews (16)

9.7

Long Eaton View Care Home has a Review Score of 9.7 (9.708) out of 10, based on 15 reviews in the last 2 years. Over all time Long Eaton View Care Home has 16 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 3.0 out of 5

The building is new, so light and airy, well decorated and the cleaning staff are very good. When I have arrived to visit there has always been space in the car park. Some care staff are fantastic, giving a high standard of personal care and treating residents with the utmost respect, others less so.
Waits to be taken from the lounge to the toilet, for non-mobile residents are regularly too long. Assurances are given that staffing ratios meet government guidelines, so the home should look again at how staff are deployed in order to avoid unacceptable waits.

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Overall Experience  Overall Experience 5.0 out of 5

The care my relative received at the end of her life was exceptional. She was never left on her own and it was always ensured that she was kept comfortable and pain-free. The staff were also very kind to the people who were visiting and grieving.

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Overall Experience  Overall Experience 4.0 out of 5

It's a lovely care home, everyone is nice and caring. Each time I've gone in as a visitor you are greeted with a warm welcome. The staff are very caring to the residents, and helpful. The place is spotless and so I've heard the food is lovely. My friend is very happy there. Overall I would recommend
the home to others.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you so much for your review, we are always looking into ways to improve our resident's stay and visitor's experience and we shall continue toi do so.


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Overall Experience  Overall Experience 5.0 out of 5

My parents moved into Long Eaton View Care Home in September 2023.
Prior to moving in we spent 5 hours there, we had lunch (a fantastic midweek roast dinner) I rang in the morning to ask if we could have lunch whilst we were viewing, nothing was too much trouble for them.
During the visit I watched
the staff and residents and how they interacted. As a nurse I wanted to make sure that the care was priority. I was delighted with all I saw.
Mum and Dad were made to feel welcome and loved, both having very different care needs this was important.
My father sadly, but expectedly, passed away in the care home in December. The care he, my mum and myself received during this very painful time was phenomenal. From reception, maintenance, HCAs, seniors, care coordinators, chefs, kitchen, domestic to management all staff give the very best care.
My mum remains in the care home where her bereavement and memory loss are managed with love and respect.
Highly, highly recommended.
Thank you all.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you so much for your review, we are indeed humbled by your words. We take pride in how we exercise the personal centred care and this is showing, we hope, in everything we do, and especially when it comes to the end of life care. We are so glad that we are able to serve our residents and their families and friends and have utmost respect to all who visit or stay in our home. Reviews like yours show us we might be doing things in the right way.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law settled very happily and quickly into Long Eaton View. A big thank you to all the staff for surrounding her with excellent care and kindness. The home is bright, modern and clean at all times. We couldn't have asked for better care for her during her time with you and the reassurance
this gave her family.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was made to feel very welcome from day one. The kindness and care both she and I received from all the staff was excellent!
She was always treated with respect and dignity by everyone. We as a family were so pleased to find this 'gem' and very grateful to you all for her care.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you so much for your kind words. We pride ourselves on always putting the residents first and also continually train all our staff in all aspects of hygiene and cleanliness.


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Overall Experience  Overall Experience 5.0 out of 5

Every visit I am amazed by the kindness and warmth from all staff. The building is always clean and inviting. Your receptionist is a darling.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you so much for your kind words, they are much appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been made to feel very welcome since she moved into Long Eaton View. The carers and staff are very friendly and helpful. I would say that the tea time food does need to be slightly varied but nothing major. Would recommend this care home to others.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you so much for your kind words; we do hope our residents feel valued and acknowledged at all times. We have also switched to our winter menu, so hopefully, the evening meals will be even better.


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Overall Experience  Overall Experience 5.0 out of 5

I have found my cousin's care at Long Eaton View Care Home to be excellent, he is happy and very settled. All the staff from cleaners to management are kind and helpful, caring and supportive. The home is light and airy, very clean and welcoming.
The staff meet all my cousin's complex needs, with gentle
care and humour. He is treated with dignity and respect.
Managers are very approachable, knowledgeable, and informative. I have found them all to want the best for all the residents in their care.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you for your review; we are humbled and very appreciative. We always try our best and are very glad when this is acknowledged in such a wonderful way.


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Overall Experience  Overall Experience 5.0 out of 5

Professional assessment prior to accepting transfer from another care provider. Welcoming environment and staff. Staff keen to understand needs and interests of father-in-law. Would recommend to others.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you very much for your encouragement and a very kind and honest review.


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Overall Experience  Overall Experience 5.0 out of 5

I came to visit my friend who has been at Long Eaton View Care Home for a few months. Long Eaton View is a lovely care home. It is friendly and made to feel very welcome. The staff are helpful and polite, the residents are treated with dignity and respect. It is clean and has a very good menu. It is
very reassuring to know my friend is there.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you very much, we shall certainly keep up the standards, and we are aware, that there is always room for improvement.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for one year now. It's very reassuring to know she is very contented here and that she is being very well cared for. It's a great weight off our minds to know she is doing so well here. The staff are marvellous, and Mum really enjoys the meals. She also enjoys joining in
with the activities. Thank you for taking such good care of her.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you very much for your kind words. We always strive to take the best possible care of our residents and give a warm welcome to all the visitors.


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Overall Experience  Overall Experience 5.0 out of 5

To begin, I can't speak highly enough of what I believe is this an excellent home. You'll find the staff friendly and helpful to visitors and open to queries. There is a relaxed and amenable atmosphere throughout the building which is that of efficiency along with approachability. Residents are comfortable
going to staff for whatever reason - and are listened to.
During the day activities are offered to clients ie potting up plants and sitting down exercises. There's gentle encouragement to participate in these activities but no pressure. After all, residents can choose to sit around and chat or people watch or stay in their rooms and maybe watch tv. I don't know the frequency but days are arranged ie garden centres.
Staff keep an eye out for emotional distress in clients and will maybe 'have a chat' if they suspect a client is worried about anything or are in pain. I should also like to say that they do care for their residents. My friend who is a resident has certainly not made any complaints to me about the well-presented food and she certainly would if unhappy.

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Overall Experience  Overall Experience 4.0 out of 5

There is no recreation room now, had to be put into a dining room. The food is not so good and not enough variety. The price has gone us twice since she has been there since November 2022.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you very much for your post. We are very sorry that you feel so bad about your experience. There are several recreation rooms over our three floors, and even an outside area, for our residents and their friends and relatives to relax at. The prices were slightly increased in April to adjust and reflect the current situation. Please do let us know what we could do to improve, as we believe there is always room for improvement.


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Overall Experience  Overall Experience 5.0 out of 5

My dad seems very happy and settled, he has made lots of friends. His welfare is at the forefront of the home keeping him safe and cared for. The staff are wonderful and kind. It took a couple of months for him to really settle but now he wouldn't move anywhere else. Thank you to all the staff at Long
Eaton View Care Home.

Reply from Deborah Rhodes, Home Manager at Long Eaton View Care Home

Thank you so much for your kind comments. We always strive to provide excellent care to our residents.


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Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with the care of my mum both physically and emotionally. She was very reluctant to come to a care home but I think the experience has changed her opinion of care homes as it has been a positive experience. The dedication of the staff to keep her safe and well and moving forward
physically has been second to none. She arrived not being able to walk and left being able to walk with a frame.

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Current Review Score: 9.7 (9.708)

Overview of Review Score

The Review Score of 9.7 (9.708) out of 10 for Long Eaton View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Long Eaton View Care Home is calculated as follows: ( (140 Excellents x 5) + (26 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 178 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Long Eaton View Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Long Eaton View Care Home

What types of Care is Long Eaton View Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Long Eaton View Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Long Eaton View Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Long Eaton View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Long Eaton View Care Home to the centre of Nottingham?

7.0 mile(s) as the crow flies, distance by road may be significantly further.