Dearbourne Manor

579 Southmead Road, Bristol BS10 5NL
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9.2 19 Reviews
  • Dearbourne Manor, Bristol
Dearbourne Manor is a brand new, purpose-built residential and nursing home within half a mile of Southmead Hospital. Its convenient location, with a variety of luxury indoor facilities and attractively landscaped secure garden make it a wonderful environment in which to provide an excellent service for people with rehabilitation, residential, dementia or nursing needs. The home will provide services for people over the age of 45.

Accommodation:
New, purpose-built 62 bed home.

Bedrooms:
62 large (20 square metres or larger) single en-suite bedrooms with shower.

Reception rooms: Celebration room
Ground floor: restaurant, café/bar, kitchenette
First floor: restaurant, café/bar
Second floor: dining room, lounge, and sunroom with balcony.

Leisure rooms:
Cinema
Hairdresser and barber’s
Sensory rooms
Ground floor shop
Sensory ‘spa experience’ bathrooms
Wet rooms with stretcher baths
Celebration room.

Gardens:
A beautiful garden running along one side of the home and continuing around the back, with sensory gardens, a patio garden, pergolas, and planting platforms, as well as a summer house and tearoom.

Types of care:

The layout of the home enables provision of different types and levels of care and support.

Ground floor: 22 bedrooms for residents with residential and/or dementia needs.

First floor: 30 bedrooms for residents with dementia and/or nursing needs.

Second floor: 10 bedrooms for residents with dementia and/or nursing needs.

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Care Provided by Dearbourne Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Marius Golea (Manager)
  • Admission Criteria
    • Self funded and funded by NHS or Local Authorities
    • Ages 45+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022

Funding & Fees Guide for Dearbourne Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
  • (these prices are only a guideline, please contact Dearbourne Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There are plenty of parking spaces on site for visitors.


Dearbourne Manor Reviews (19)

9.2

Dearbourne Manor has a Review Score of 9.2 (9.247) out of 10, based on 8 reviews in the last 2 years. Over all time Dearbourne Manor has 19 reviews.

Overall Experience

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Date Published

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Review from Alison T (Daughter of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Dearbourne Manor in February 2024 following a long hospital stay after a massive stroke. From the day mum moved in she was treated with loving care from both medical and care teams. Her face would light up and smile when she saw them come into her room The management staff and reception
team cared about us as a family as well. Mum's last 8 months of her life were genuinely the best they could have been under the circumstances and we could not thank Dearbourne enough for that. Truly a first-class facility.

Reply from Marius Golea, Dearbourne Manor Home Manager at Dearbourne Manor

Thank you very much for your lovely review. It means so much to us to know that the resident together with family and friends had such a lovely and meaningful experience at Dearbourne Manor, it is what we continuously strive for.


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Review from S S (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dearbourne Manor took so much care of my beautiful mum in the last months of her life. It's a wonderful care home. The staff were all kind, loving and extremely attentive. Sadly mum had dementia and sometimes she could be quite 'hard work' for the carers but each and every one of them was simply kind
and caring towards her. I highly recommend Dearbourne Manor as a wonderful care facility. Simply amazing!

Reply from Marius Golea, Dearbourne Manor Home Manager at Dearbourne Manor

We can't express enough gratitude for your heartfelt message regarding your experience at Dearbourne Manor. It brings us immense comfort to know that our team provided such loving and attentive care to your mum. Your words about the staff's kindness and dedication, especially in the face of the challenges posed by living with dementia, mean the world to us. We strive to create a warm and supportive environment for all our Residents, and it's incredibly rewarding to hear that we succeeded in making a difference for your family. Your recommendation of Dearbourne Manor as a wonderful care facility is deeply appreciated. Please know that your kind words will be shared with our entire team, as they serve as a source of motivation and inspiration for us to continue our mission of providing exceptional care to those entrusted to our care. Many thanks


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Review from Kevin H (Brother of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be happier with Dearbourne Manor. So confident my sister is in good hands. The only concern was it's a shame Dearbourne has not got transport for the residents.

Reply from Marius Golea, Dearbourne Manor Home Manager at Dearbourne Manor

Thank you very much for your review and feedback provided, this means a lot to us and the team and we are very happy to hear that your sister is happy and content at Dearbourne Manor. With regards to transport we are using community-based transport and an internal system to this is being sought.


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Review from Judy S (Daughter of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've worked in many care homes as a mobile hairdresser so when we started looking for Mum to go into one I was delighted to find Dearbourne Manor. Its staff are friendly and helpful. The home is really clean and never smelly, which has been a problem when I've gone into other homes. My one concern is
the food, I can only speak on behalf of Mum but she really doesn't enjoy it. When I've been there and the food arrives she's not happy, it's not hot enough and there seems lots of spicy food which is definitely not for Mum. On a positive, she loves the homemade soups.

Reply from Marius Golea, Dearbourne Manor Home Manager at Dearbourne Manor

We are delighted that you found our staff to be friendly and the home clean, a testament to our team's dedication to creating a comfortable and safe environment. We appreciate your honesty regarding the food, and we understand how crucial meal satisfaction is for the well-being of our Residents. Your insights are truly valuable and thank you for taking the time to discuss and put a plan in place with me, we are committed to making necessary improvements to enhance the dining experience for your Mum. We genuinely appreciate your feedback and the opportunity to improve.


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Review from Nicky B (Daughter of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have both been here for a while - since opening. They have received the best care I could ever hoped for. The staff are kind and respectful and do an amazing job. I have nothing but a huge appreciation for them all for how they care for my parents. We, as a family, could not wish for them
to be in a better place. So grateful. We are all so pleased to know they are safe and looked after and also such wonderful surroundings. Thank you all.

Reply from Marius Golea, Dearbourne Manor Home Manager at Dearbourne Manor

Dear Nicky, thank you immensely for your heartfelt words. It means the world to us to hear that your parents have been receiving the care they deserve and that you're pleased with our efforts. Your appreciation for the staff and the care provided warms our hearts and motivates us to continue striving for excellence in our service. We are deeply committed to ensuring a nurturing and safe environment for our residents, and knowing that your family feels this way brings us great joy. Your gratitude and kind words are a reminder of why we are dedicated to what we do every day.


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Review from Stephanie C (Wife of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had a very good experience with the care home. Any questions I've asked have always been answered honestly. Also any concerns I've had about my husband's care have always been acted upon, e.g. doctor's visits etc. The staff have always been very kind and caring.

Reply from Marius Golea, Dearbourne Manor Home Manager at Dearbourne Manor

Thank you very much for your kind words and feedback, this is greatly appreciated. We are very happy that your husband has settled in well and enjoying his time with us at Dearbourne Manor.


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Review from Paul B (Son of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The employees at Dearbourne Manor, without exception, cared for our mother until the 8th of September 2023. The kindness, patience and compassion shown to her during her fourteen-month stay was exceptional and we could not have wished for a better place for her to be. We cannot thank them enough for
their care.

Reply from Marius Golea, Dearbourne Manor Home Manager at Dearbourne Manor

Dear Paul,
Thank you very much for your kind words and feedback. It means the world to us knowing that we made a big difference and impact when caring for your mother. She was a very kindhearted lady who had an impact on all of us and will be remembered dearly.


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Review from Suzanne H (Daughter of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed here from February to April 2023. The staff were always friendly and polite, as was the manager. This is a purpose-built brand-new care home. The rooms and en-suite bathrooms are huge. Own toilet, sinks and shower area in each en-suite. The decoration and furnishings are stunning. The
garden area is amazing, beautifully landscaped with water features and beautiful planting. I could sit out there all summer. The food is a high standard. This place is very new, so people have not really discovered it yet. In twelve months it will probably have a very long waiting list.

Reply from Marius Golea, Dearbourne Manor Home Manager at Dearbourne Manor

Thank you very much for your lovely review. We are glad and happy that we made a positive difference for your father during his stay at Dearbourne Manor. Your kind words will be passed on to all our staff members as this means a lot to all of us.


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Review from R D (Power of Attorney of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a fantastic care home.
It has every possible facility.
The staff are attentive and caring.
What more could I ask for?

Reply from Elizabeth Denny, Dearbourne Manor Commissioning Manager at Dearbourne Manor

Thank you so much for your lovely words. It means a lot to hear that our determination and drive for high-quality care have paid off. I will ensure your comments are passed on to the team.


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Review from Victoria B (Granddaughter of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother arrived at Dearbourne Manor a week ago and is here for three weeks of respite.
I have been hugely impressed with the brilliant facilities, the food and most importantly the staff. Everyone is kind, friendly, responsive and efficient. I am so pleased we chose Dearbourne Manor and wouldn't
hesitate to recommend them.

Reply from Elizabeth Denny, Dearbourne Manor Commissioning Manager at Dearbourne Manor

Many thanks for your kind review. It is very rewarding to hear we are succeeding with our vision of high-quality care for our residents at Dearbourne Manor. It's lovely for the team to get such positive feedback. I will pass on your comments to all staff concerned.


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Review from Chris P (Son of Resident) published on 30 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have recently moved our mother to Dearbourne Manor as she was no longer capable of looking after herself. She had become depressed and prone to panic attacks. Thanks to the efforts of all the staff at Dearbourne Manor, she has become calmer and much happier. Initially, we had booked a short-term
placement but as a family, we quickly came to the conclusion that this was a good place for our mum! If you are looking for a good care home for a loved one I would recommend that you book a visit.

Reply from Elizabeth Denny, Dearbourne Manor Commissioning Manager at Dearbourne Manor

Many thanks for your kind response. We are very glad that your experience has been so positive. I will pass your feedback on to the team.


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Review from D A (Sister-in-law of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted to have found Dearbourne Manor. The care received for my brother-in-law is quite outstanding. The staff are compassionate, caring and always informative. The care home manager has been exemplary.

Reply from Elizabeth Denny, Dearbourne Manor Commissioning Manager at Dearbourne Manor

Thank you so much for your lovely review. It is very rewarding to hear such positive feedback and to know that residents and their loved ones are happy in Dearbourne Manor.


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Review from K T (Friend of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always clean, bright and fresh smelling. The staff are always caring and friendly and treat my friend (who has dementia) with the same love and respect that shows a true love of caring for others. His room is always immaculate as is his appearance.

Reply from Elizabeth Denny, Dearbourne Manor Commissioning Manager at Dearbourne Manor

Thank you so much for your kind review. It's very rewarding for the team to get such positive feedback and to know that our residents, family and friends are content at Dearbourne Manor.


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Review from E C (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased I picked Dearbourne Manor Care Home. From the minute you walk in the door you're greeted with a friendly smile. From the girls in reception, the cleaners, the carers, managers etc. everyone is so kind.
I really appreciate the fact the staff have taken the time to get to know Dad, enabling
him to settle in very quickly.
I couldn't be happier with Dearbourne Manor and would highly recommend.

Reply from Elizabeth Denny, Dearbourne Manor Commissioning Manager at Dearbourne Manor

Thank you so much for your lovely review. It is very rewarding to hear such positive feedback and to know that residents and their loved ones are happy in Dearbourne Manor.


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Review from Helen J (Daughter of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with lovely rooms and facilities. My mum was there for 3 months after her previous care home closed, the staff were all very caring and kind and nothing was too much for them. My mum passed away recently and during the last couple of weeks of her life nothing was too much for the
staff and they looked after Mum and the family brilliantly.

Reply from Elizabeth Denny, Aabletone Home Manager at Dearbourne Manor

Thank you so much for your kind review. At Dearbourne Manor we strive to provide high-quality care for our residents. It is very rewarding to hear we are succeeding with our vision and so nice for the team to get such positive feedback. I will pass on your comments to all staff concerned.


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Review from Louise B (Granddaughter of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan had been a resident here for the last 3 months or so. She was in the last stages of dementia. On every visit she was always clean and well presented, her room also was always clean. Whilst visiting her carers would always pop in and check that we were all ok and asked if we needed anything. Carers
were also polite and showed a genuine warmth towards my nan, the care she received was first class. Sadly she passed away the team were kind and respectful to all of us and allowed us as much time that we needed to be with her after she passed. I would highly recommend Dearbourne Manor to everyone. A big thank you to all the staff at Dearbourne Manor.

Reply from Elizabeth Denny, Aabletone Home Manager at Dearbourne Manor

Thank you so much for your kind review. It is very rewarding to hear we are succeeding with our vision of high-quality care for our residents at Dearbourne Manor. It's lovely for the team to get such positive feedback. I will pass on your comments to all staff concerned.


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Review from G M (Daughter of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We realised our dad could no longer live on his own and needed somewhere that would be home from home but with twenty-four-hour care. Dearbourne Manor has provided this for him and we couldn't be happier, they really have thought of everything. The staff are always very welcoming and so lovely with
Dad, which has helped him to settle in really well. His room and ensuite are a generous size so it is easy for Dad to move around. He is safe and being looked after which is very reassuring for us as a family. The food is lovely and Dad is enjoying the variety it has to offer. Dad being happy and cared for is our main priority and we are so pleased that we chose Dearbourne.

Reply from Elizabeth Denny, Dearbourne Manor Home Manager at Dearbourne Manor

Thank you so much for your kind review. At Dearbourne Manor we strive to provide high-quality care for our residents. It is very rewarding to hear we are succeeding with our vision and so nice for the team to get such positive feedback. I will pass on your comments to all staff concerned.


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Review from Kenneth J (Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, coming out of the hospital to this nursing home has been outstanding, from managers to carers - all 100%. Everyone is 100%. I feel very welcome, nothing is too much for everyone in here. They even will help with laundry and shopping. I am so happy.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Dearbourne Manor

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer.
Warm Regards, The Cedar Care Family


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Review from Gerald K (Resident) published on 1 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following my fall in April this year, I had the good fortune to be admitted to Dearbourne Manor where the care, accommodation and food have been first class. The most important personnel are the carers, most of who are non-English but whose care and consideration for all residents is of the highest
order. With their care and understanding, I have made increasing progress and gained strength from day to day. One particular problem has been my catheter but the staff are fully conversant with the care for this specific problem. I do not take part in the arranged activities so cannot comment on this.
The management is also of the highest order and being in Dearbourne gives me the greatest confidence in my ultimate return to reasonable health of a 96-year-old.
I am a retired surgeon and fully acquainted with the needs and of the sick and vulnerable.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Dearbourne Manor

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer.
Warm Regards, The Cedar Care Family.


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Current Review Score: 9.2 (9.247)

Overview of Review Score

The Review Score of 9.2 (9.247) out of 10 for Dearbourne Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Dearbourne Manor is calculated as follows: ( (79 Excellents x 5) + (16 Goods x 4) + (1 Poors x 2) ) ÷ 96 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.445 Points relating to the number of positive Reviews for Dearbourne Manor is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4. 8 Positive Reviews ÷ 12.4 = 0.645

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Marius Golea

Job Title: Home Manager

Marius manages Dearbourne Manor and overlooks day-to-day operations.


Frequently Asked Questions about Dearbourne Manor

What types of Care is Dearbourne Manor registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dearbourne Manor provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Dearbourne Manor have?

There are 58 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Dearbourne Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dearbourne Manor to the centre of Bristol?

3.4 mile(s) as the crow flies, distance by road may be significantly further.