Fees are determined on individual resident need based on pre-admission assessment
Liberton Brae has a Review Score of 9.9 (9.895) out of 10, based on 27 reviews in the last 2 years. Over all time Liberton Brae has 28 reviews.
Review from Ross W (Son of Resident) published on 11 November 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thankyou for such a wonderful review, it is a pleasure to care and support your Mum, I shall pass on your lovely comments to staff.
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Review from R M (Son of Resident) published on 2 October 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you for your feedback, it's a pleasure to be able to care for your father.
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Review from S M (Daughter of Resident) published on 17 September 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you for your positive comments, it is much appreciated.
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Review from Teresa Y (Sister of Resident) published on 10 September 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you very much for your positive review, I shall pass it on to the team.
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Review from C L (Daughter of Resident) published on 14 August 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you very much for such positive feedback, I shall pass it on to the team.
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Review from John P (Brother of Resident) published on 13 August 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you so much for your lovely comments, we are all very proud of our home and delighted to have your sister with us.
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Review from Audrey S (Daughter of Resident) published on 8 August 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you so much for your lovely comments I will ensure they are passed on to the team.
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Review from Margaret D (Aunt of Resident) published on 25 July 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you for your lovely comments. We always welcome feedback from residents as well as their relatives and it is nice to hear everyone is happy at Liberton Brae.
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Review from J B (Daughter of Resident) published on 9 July 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thankyou for such positive feedback, we too have seen such an improvement in your Dad and its lovely to see. Thank you.
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Review from Susan D (Friend of Resident) published on 17 April 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you for your lovely feedback and so pleased to hear you had such a pleasant visit.
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Review from Linda M (Daughter of Resident) published on 15 April 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you for your very positive feedback, I will ensure it is passed on to the team.
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Review from Christine A (Daughter of Resident) published on 12 April 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thankyou so much for your wonderful feedback I will ensure it is passed on to the team.
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Review from Nicola D (Daughter of Resident) published on 11 April 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you so much for your amazing feedback, it was an absolute pleasure to care and support for your mum, and you and your family were very much a part of our home. Thank you
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Review from Brenda R (Daughter of Resident) published on 11 April 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you so much for such positive feedback, we also can't wait for the summer to enjoy the lovely roof garden
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Review from Jane M (Daughter of Resident) published on 4 March 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you very much for such positive feedback, we are delighted your Dad has settled in well.
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Review from E C (Daughter of Resident) published on 19 February 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you so much for your very positive comments, it is lovely to see your mum so settled here.
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Review from J M (Niece of Resident) published on 6 February 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thankyou for your lovely comments, I will ensure they are passed onto staff, very pleased to hear your feedback.
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Review from J M (Daughter of Resident) published on 17 January 2024
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you for your positive comments; I shall pass them on to the team.
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Review from Pauline W (Daughter of Resident) published on 13 November 2023
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Reply from Rahi Joshi, Marketing Associate at Liberton Brae
Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your mum is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards, Marketing Associate.
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Review from Sandra T (Daughter of Resident) published on 5 October 2023
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Reply from Claire Alexander, Home Manager at Liberton Brae
Thank you so much for your positive comments. It is great to hear you are very happy with our care home and staff team. I shall pass on to the staff your lovely comments.
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The Review Score of 9.9 (9.895) out of 10 for Liberton Brae is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.895 for Liberton Brae is calculated as follows: ( (284 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 315 Ratings = 4.895
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Liberton Brae is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Oct 2024
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
My name is Claire and I am the Home Manager of Liberton Brae.
I have just recently joined Amicura, I bring a wealth of experience spanning over 30 years within the Health and Social Care sector.
I really enjoy being a home manager and I am dedicated to leading my team to provide the highest standard of care and support in a homely and welcoming environment.
My background is as a registered mental health nurse, with management roles in recent 12 years.
Out of work I enjoy walking and cycling and spending time with my loved ones