Everyone working there is focused on giving residents a good experience
Caroline H (Niece of Resident)
Wonderful overall experience and level of care from the staff
Duncan W (Son of Resident)
Very refreshing compared to other facilities she has spent time in.
Shirley M (Daughter of Resident)
Nursing fees is the cost as quoted plus FNC
Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
There are no restrictions to visiting but ask visitors to be mindful of lunch and tea time (12:30-2) and (16:30-18:00) to allow residents to have an uninterrupted dining experience.
There is ample parking on Blossomfield Park for visitors.
Blossomfield Rose has a Review Score of 9.8 (9.773) out of 10, based on 36 reviews in the last 2 years. Over all time Blossomfield Rose has 60 reviews.
Review from Nitin B (Next of Kin) published on 10 April 2025
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Reply from Zoe Doherty, Customer Relations Manager at Blossomfield Rose
Thank you so much for leaving such a lovely review for the home. Its so lovely to see how your friend has settled in and is enjoying her life at Blossomfield Rose. Thank you again for trusting us to look after your friend she is an absolute please to know.
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Review from David R (Son of Resident) published on 28 March 2025
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Reply from Zoe Doherty, Customer Relations Manager at Blossomfield Rose
Thank you for taking the time out to write this lovely review for Blossomfield Rose. We are so pleased that you are happy with the care Mum received at the home. We were glad to help and support you to get Mum to us.
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Review from L G (Daughter of Resident) published on 20 March 2025
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Reply from Zoe Doherty, Customer Relations Manager at Blossomfield Rose
Thank you for taking the time to leave this lovely review for the home. We are so happy that your Dad has settled in and you are happy with the care and service at the home.
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Review from R M (Resident) published on 19 February 2025
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Reply from Zoe Doherty, Customer Relations Manager at Blossomfield Rose
Thank you for taking the time to leave a review, we always welcome honest feedback to help us grow and learn which helps is improve our service. Were are so pleased that you had a positive experience here. You were an absolute pleasure to be around and look after. You are always welcome back to Blossomfield Rose.
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Review from Julie C (Daughter of Resident) published on 7 February 2025
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Review from Geraldine B (Daughter of Resident) published on 20 January 2025
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Reply from Zoe Doherty, Customer Relations Manager at Blossomfield Rose
Thank you for the lovely review Geraldine, we were so happy to help make this event possible. Its great to hear that all of the family enjoyed the day and that Mum is proud to be a resident at Blossomfield Rose. Shes a great lady!
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Review from Terry H (Relative of Resident) published on 17 December 2024
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Reply from Zoe Doherty, Customer Relations Manager at Blossomfield Rose
Thank you Terry for leaving us a review. Its great to know that your relative felt she was well looked after, and you all had piece of mind knowing that she was able to recover well and focus on getting better. Thank you for the 5 star review, it really means a lot.
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Review from Vicki W (Daughter of Resident) published on 29 November 2024
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Reply from Zoe Doherty, Customer Relations Manager at Blossomfield Rose
Thank you for the really beautiful review. We all loved having you at the home and it was a really special thing to get to know you all even though it was such a sad time, it was an absolute pleasure to look after your dad and mum when she moved in to be with him. You are always welcome back at Blossomfield Rose. We will never forget you all.
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Review from R C (Daughter of Resident) published on 25 November 2024
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Reply from Zoe Doherty, Customer Relations Manager at Blossomfield Rose
Thank you for being so kind as to leave us this lovely review. We were so happy to step in and help at your time of need. Its great to hear that you felt she was in good hands and well looked after.
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Review from Katy L (Friend of Resident) published on 20 November 2024
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Reply from Zoe Doherty, Customer Relations Manager at Blossomfield Rose
Thank you for the kind review regarding care for your amazing friend. She was an absolute pleasure to know and we were all honored to have met with her. Its lovely to know that you felt she was looked after so well and that she had the best care possible right until the end.Thank you
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Review from J W (Next of Kin) published on 5 September 2024
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Review from Amanda J (Relative of Resident) published on 4 September 2024
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Review from Rod M (Brother of Resident) published on 17 June 2024
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Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose
Thank you for taking the time to leave a review for your brother's care at Blossomfield Rose. We are very pleased to read your positive comments and to see so many 5* ratings. The team at Blossomfield Rose strives to deliver a 5* service, not only to our residents but also to their families and friends.
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Review from P L (Daughter of Resident) published on 11 June 2024
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Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose
Thank you for taking the time to leave a review. We are extremely proud to receive your five-star review and kind words. Caring for your mum for the last eighteen months has been a privilege and we look forward to providing excellent care in our fantastic facilities for the next eighteen months and beyond. Thank you for your recommendation.
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Review from Stephen M (Son of Resident) published on 6 June 2024
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Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose
Thank you for taking the time to leave such a wonderful review. We are so pleased to read you rated your experience 5 stars and the swift service you received to support your fathers transition into the home. We are extremely proud of the team who are always welcoming and go the extra mile to ensure our residents are comfortable and well cared for.
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Review from Y B (Respite Resident) published on 22 April 2024
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Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose
Thank you for taking the time to leave a review. All feedback is appreciated and supports us to review and improve. We're delighted you enjoyed your 3-week stay with us and for the 5* ratings. I'm sorry to hear there wasn't anything on our activity programme that was of interest. We are working on the programme to ensure there are regular showings in the cinema with a monthly offering to the community also. The lovely lounge and library are always available for residents and families to enjoy at their leisure. We hope to see you again in the future.
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Review from K G (Daughter of Resident) published on 16 April 2024
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Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose
Thank you for taking the time to leave a review. Delighted that Mum's stay with us was a success and that you found the whole team to be "first-class". Our hospitality team work extremely hard to provide a varied, tasty and nutritious menu so pleased to hear Mum enjoyed this. We look forward to welcoming Mum again in the future.
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Review from H S (Daughter-in-law of Resident) published on 12 April 2024
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Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose
Thank you for your wonderful feedback. We are truly delighted to read how well your mother-in-law's transition to our environment has been and the quality of care and support received from the whole team at Blossomfield Rose has been a positive experience. The team will be super proud.
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Review from C O (Daughter of Resident) published on 13 March 2024
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Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose
Thank you for taking the time to leave a review and such a positive one! Delighted to hear your experience of Blossomfield Rose to date has been 5*. The team will be extremely proud to receive such glowing feedback and we are so happy that you appreciate the environment and make the most of the cafe and gardens.
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Review from A G (Daughter of Resident) published on 27 December 2023
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Reply from Bo Micu, Manager at Blossomfield Rose
Thank you for taking your time to write a review for our one of a kind home! Blossomfield Rose's purpose is to deliver outstanding, compassionate and person-centred care towards all of our residents and their families. We like to go above and beyond as often as we can. All of the team members are proud and dedicated professionals that do their best, every day, for our loved residents.
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The Review Score of 9.8 (9.773) out of 10 for Blossomfield Rose is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.773 for Blossomfield Rose is calculated as follows: ( (363 Excellents x 5) + (29 Goods x 4) + (17 Satisfactorys x 3) + (8 Poors x 2) + (2 Very Poors x 1) ) ÷ 419 Ratings = 4.773
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Blossomfield Rose is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Community Relationship Manager
Joined: 2022
My role as CRM is to support residents and their families during the initial process of moving into Blossomfield Rose. My career in the care sector began when I was 14yrs of age, working after school to support residents in a local residential home, which I loved. I was known as the “schooly” and “the Ray of Sunshine” amongst the residents and staff. This was a very special and life-changing time for me.
I am passionate about excellent care and understand how difficult the transition can be when moving into a care home. I am here to help with this transition in any way I can, whether that is providing information, signposting or just being an ear to listen.
I also network in the community to make contacts that will benefit our residents in supporting meaningful activity and friendship which in turn promotes social and community inclusion.
Job Title: Head Chef
Joined: 2022
Paulo is our Head Chef at Blossomfield Rose.
Paulo joins MACC with a wealth of expertise, starting out his career at Frankie and Benny’s where he was Sous Chef. From there he was Sous Chef at Bills Restaurant before promotion to Head Chef.
He has also enjoyed the time as Breakfast Chef at Hogarths and Chef at The Boat in Catherine-de -Barnes where he managed the kitchens.
We are extremely lucky to have Paulo at Blossomfield Rose, as not only is he a fantastic chef, he is a pleasure to be around with his happy and smiley demeanour.
Nothing is too much trouble and our residents are in for a real treat with his fabulous food and carefully considered menus, catering for all likes and dislikes as well as specific diets and allergies.
Job Title: Head of Housekeeping
Joined: 2022
Hi, my name is Amber and I am Head Housekeeper at Blossomfield Rose Care home. I am very excited and looking forward to starting my new career here at Blossomfield Rose. The Management and the team are all amazing and hardworking. I am looking forward to the journey and ensuring the home and its facilities are immaculate and looked after well.
Job Title: Therapy Dog
Joined: 2022
Introducing Macc, our Head of Happiness!
He is a Cavapoo puppy. Macc will be visiting services initially to get used to his new life and role as our therapy dog, he is very excited to get to know our residents!
He is part of our journey towards outstanding!
Exciting times are ahead for Macc and his new life in the Macc care family.