Blossomfield Rose

Blossomfield Road, Blossomfield Park, Solihull B91 1FN
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9.8 60 Reviews
  • Blossomfield Rose, Solihull
Blossomfield Rose is an 80 bed nursing home offering residential, nursing and dementia care for respite and lifelong stays. All bedrooms are equipped with ensuite wet rooms as well as communal spa baths for independent and assisted bathing.

Blossomfield Rose offers facilities such as a Coach house barista café, an arts and cinema room, hairdressing salon, library, gym, activity rooms and beautiful lounges all set in 5 acres of stunning private landscaped gardens. There is ability to access a private physiotherapist.

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Care Provided by Blossomfield Rose

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Pam Casey (Registered Manager)
  • Admission Criteria
    • Blossomfield Rose accepts Private funders, Local Autority (with top up) and CHC funded residents
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Blossomfield Rose

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,295
    • Self-Funded Residential Dementia Care from £1,295
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,295
    • RESPITE Self-Funded Residential Care from £1,294
    • RESPITE Self-Funded Residential Dementia Care from £1,294
    • RESPITE Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Nursing Dementia Care from £1,294

  • Nursing fees is the cost as quoted plus FNC
    Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
    Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
  • (these prices are only a guideline, please contact Blossomfield Rose to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restrictions to visiting but ask visitors to be mindful of lunch and tea time (12:30-2) and (16:30-18:00) to allow residents to have an uninterrupted dining experience.


  • Parking

  • There is ample parking on Blossomfield Park for visitors.


Blossomfield Rose Reviews (60)

Total of 60, showing 21-40
9.8

Blossomfield Rose has a Review Score of 9.8 (9.772) out of 10, based on 35 reviews in the last 2 years. Over all time Blossomfield Rose has 60 reviews.

Overall Experience

  • 54
  • 3
  • 2
  • 1
  • 0

Date Published

60
10
16
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Review from Paul W (Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a very nice, well-maintained care home. The staff are very pleasant and helpful.

Reply from Bo Micu, Manager at Blossomfield Rose

Many thanks and appreciation for your positive review! We love making a difference in your life and seeing you happy every day. Our aim is to continue to support everyone at a high standard with a compassionate and warm approach, complimented by our one-of-a-kind environment which is Blossomfield Rose.


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Review from D H (Wife of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Comfortable and well cared for. Excellent food. Very attentive staff. Restful and a beautiful environment. Definitely recommend this care facility.

Reply from Bo Micu, Manager at Blossomfield Rose

Thank you ever so much for being part of Blossomfield Rose and we appreciate your positive feedback! All of this is credit to all staff that put passion and pride in what they do, every single day.


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Review from S W (Wife of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only been here for a short time and is still settling, but he is happy.

Reply from Bo Micu, Manager at Blossomfield Rose

Thank you for the positive review! We appreciate your feedback and we are happy that your husband has become part of the Blossomfield Rose family.


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Review from Patricia C (Wife of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blossomfield Rose care home is excellent we have not had the experience of a care home before, but I am really impressed with the home, staff and care received so far. I have been a resident for three months and have greatly improved since being here. This is how a care home should be. 10 out of 10.

Reply from Bo Micu, Manager at Blossomfield Rose

Many thanks and appreciations for your review! It is all credits to the wonderful and caring staff at Blossomfield Rose and we are all proud of what we do, going above and beyond. Thank you for being a part of the Blossomfield Rose family!


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Review from Natalie H (Daughter-in-law of Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have arranged three weeks of respite care for my mother-in-law. We have been happy so far with the experience. The home is friendly and attentive. There is always someone to chat to regarding likes and wishes of the resident. Nothing is too much trouble.

Reply from Bo Micu, Manager at Blossomfield Rose

Thank you for the kind words, Natalie! This is a credit to the entire team as we all share the same values of kindness, compassion and high standards of services that aim to be person-centred. We are proud and honoured that your mother-in-law was part of the Blossomfield Rose family.


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Review from A H (Daughter of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been very well looked after here. The staff genuinely care and listen. They put the needs of the residents first and respond to make sure they have what they need. Communication is excellent as well. The home and rooms are beautiful and always clean and well-maintained. We're very pleased with
the care Mom receives here.

Reply from Bo Micu, Manager at Blossomfield Rose

Thank you for the kind compliments!
We are happy and proud that our high standards of care, services and cleanliness are being met on a daily basis.
Your mom is part of the Blossomfield Rose family and she has flourished so much since her first day here.


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Review from E H (Daughter of Resident) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to move my parents into a care home and had previously used another home for respite but weren't happy with the respite care there. Blossomfield Rose was quite new when they moved in. It has wonderful facilities and the people who work there seem caring and genuine. They are proactive in dealing
with issues. It's a difficult time but the home has been a big improvement on having them at home with two carers. We feel they are well cared for. We have been happy with the level and standard of care.

Reply from Bo Micu, Manager at Blossomfield Rose

Thank you for this lovely review!
At Blossomfield Rose we strive to offer outstanding care in all areas of the daily life of our residents. We are proud to have both of your parents as part of the Blossomfield Rose family!


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Review from Margaret R (Respite Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall, the staff made my stay very pleasant.
The food was very disappointing for such high-class care home and that is important to you when that is all you have to look forward to when unwell. Also, at times, the food was cold. The selection of the menu was not good.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review and very pleased to see 5* for many of the criteria's. We are very proud of our team and the care they deliver and delighted they made your stay with us pleasant. However we are very disappointed and sorry to read that the food was not to your satisfaction. We are working very hard alongside our residents, to deliver a menu that meets everyone's likes and dislikes and expanding the alternative menu we offer. We have revised the equipment currently used and have upgraded this to remove any issues with the food temperature. We value all feedback to support the team to evaluate and improve the service delivered.


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Review from Angela S (Sister-in-law of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to many care homes in my life and Blossomfield Rose Care Home is, without doubt, the best I have ever experienced. One member of staff greeted us in such a professional way when we arrived.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for your kind words and five-star rating. We are delighted that your experience of Blossomfield Rose is exactly what we would want. We have an exceptional team who goes above and beyond on a daily basis. We look forward to welcoming you again in the future.


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Review from Barbara H (Friend of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This establishment is exceptional.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for your five-star review. Being described as "exceptional" makes us very proud to work at Blossomfield Rose Care Home.


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Review from L B (Respite Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

On arrival (and for the rest of the week), I was not met or medically assessed by management or senior staff. I spent a lot of my time walking the corridors looking for staff to take my blood pressure and to change my surgical stockings. I ended up making my bed and washing the stockings - when they
could be found! The food was poor and not nutritious - mainly leftover soup and sandwiches. The staff I met were very nice and helpful, but busy. Suggest less money spent on show home image and more on staff training and nutritious food.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review following your short respite stay at Blossomfield Rose. We are sorry that your stay with us did not meet your expectations and your rating is not in line with our normal 5* reviews. Ensuring our residents have a 5* experience is what we strive for.
Prior to a stay, the team carry out a pre-assessment to establish our residents' needs. This ensures that we can meet our residents' needs and the team are fully aware as to what support is required. There is a welcome pack within each room which provides information as to what to expect during your stay and the manager of the home personally visits all residents and I believe you met the manager throughout your stay. All food is cooked on-site freshly each day and our menus are revised frequently with resident input. Please feel free to contact info@blossomfieldrose.co.uk should you wish to discuss your stay in further detail.


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Review from David M (Friend of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It is too early to make meaningful comments, so these are based on a number of visits and with the home only recently opened. There are few residents so there is no real pressure on staff at the moment.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. It's disappointing for us to receive less than our usual 5* ratings however it is noted that on your own admission it is too early to leave meaningful comments which appears to have affected your ratings applied. We look forward to your future review when you are in a position to fully review the service.


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Review from Caroline H (Niece of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities and environment are first class. The resident's rooms are large and spacious, with furniture that is top quality. The nurses and carers are helpful, pleasant and really try to give individualised care. Everyone working there is focused on giving residents a good experience. We were particularly
pleased with the effort made by all staff to celebrate my aunt's birthday, it was a really lovely afternoon. It is reassuring to be able to speak to the registered nurse on duty on the telephone about any concerns about my aunt when it is not possible to visit the home in person.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We're delighted with your 5-star feedback and really pleased that your experience of Blossomfield Rose is so positive.


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Review from Nell M (Daughter of Resident) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Blossomfield Rose for two weeks respite care whilst recovering from an operation. It was a great choice as the staff were lovely, the whole place was spotless, super spacious and brand new. I would highly recommend this to anybody.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave such a fantastic 5-star review. We are delighted that your father's stay was such a success and we hope to welcome him for a future respite stay.


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Review from Shirley M (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a week with the Blossomfield Rose team.
She has Alzheimer’s. My heart was warmed by the photo of my mum out in the snow playing snowball throwing with the staff and other residents.
As Mum cannot tell me how her time here was but I could see the difference in her straight away, her
mobility was better and she seemed very relaxed.
The staff were so sweet when she was leaving, giving her lots of hugs. Very refreshing compared to other facilities she has spent time in.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave such a fantastic 5-star review. We are so delighted to read that you saw the positive impact of Mum's stay with us and we look forward to welcoming her again very soon.


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Review from Duncan W (Son of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful overall experience and level of care from the staff. Added bonus that everything is new, but the care stands out and there is a good level of on-site professional nursing available to supplement the general care.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review and positive feedback. We are very pleased that you are having such a wonderful experience at Blossomfield Rose.


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Review from John S (Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant stay of two weeks. Personnel all friendly and welcoming. The bedroom was large and welcoming, but there were faults. No mirror in the bathroom and staff had difficulty returning laundry to owners after washing. The top half of a pair of pyjamas disappeared. I feel some other items may
have gone missing also. Food good, but not inspiring, but chef willing to make special dishes if one did not like what was on the menu.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review and for your overall rating of 4 stars. We are delighted that you had a pleasant stay with us and hope your returning stay next week exceeds your expectations.


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Review from Mark S (Son of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good home. Certainly up with the best in Solihull and the surrounding areas. The strongest points are independence for the residents, which does better than other homes at promoting this. Great grounds for residents to use and flexibility around meals (the chef does whatever he can to accommodate).

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are so pleased to read your complimentary feedback and 5* rating.


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Review from Adam R (Son-in-law of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful facility and so good to see my mother-in-law settling into such a warm and friendly environment.

Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are so pleased to receive 5 stars across the board and your kind comments.


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Review from S B (Friend of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall experience we have had had been amazing. Perfect place for your loved ones.

Reply from Sonia Tenniswood, Commissioning Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are delighted to read your positive comments and receive a 5* rating.


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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Blossomfield Rose is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Blossomfield Rose is calculated as follows: ( (354 Excellents x 5) + (27 Goods x 4) + (17 Satisfactorys x 3) + (8 Poors x 2) + (2 Very Poors x 1) ) ÷ 408 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blossomfield Rose is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (3)

Pamela

Pamela Casey

Job Title: Home Manager

Joined: 2024

My name is Pam Casey, I am 47 years old, happily married with two adorable teenage kids. My journey in the care industry began at the age of 17 with a one-week work experience, which sparked a passion for care that has defined my career.


I started working as a care assistant after leaving college, quickly progressing to a senior care assistant role, specialising in residential and dementia care.


In my twenties, my husband and I successfully ran a family business for 10 years and after becoming a new mum, I decided to the care sector and try to fulfil a lifelong dream of becoming a mental health nurse.


I gained experience working in hospitals, community support and specialised settings but soon identified that my ultimate passion was in elderly care. ?Subsequent roles as a unit manager in a 106 bedded home and commissioning a 70 bedded care home during the Covid pandemic significantly shaped my approach in how best to implement growth and development within a care setting.


In March 2024, I joined MACC Care and Blossomfield Rose, drawn by its rich history, beautiful location and luxurious amenities. As Home Manager, I am committed to driving Blossomfield Rose from strength to strength and believe that my deep understanding of the care industry, team leadership and ‘people’ skills will underpin the highest quality of service and support to those in need of compassionate care.


Though the lifelong dream of becoming a mental health nurse never happened, the dream in making a difference to people’s lives remains stronger than ever!


Paulo

Paulo Crespo

Job Title: Head Chef

Joined: 2022

Paulo is our Head Chef at Blossomfield Rose.


Paulo joins MACC with a wealth of expertise, starting out his career at Frankie and Benny’s where he was Sous Chef. From there he was Sous Chef at Bills Restaurant before promotion to Head Chef.


He has also enjoyed the time as Breakfast Chef at Hogarths and Chef at The Boat in Catherine-de -Barnes where he managed the kitchens.


We are extremely lucky to have Paulo at Blossomfield Rose, as not only is he a fantastic chef, he is a pleasure to be around with his happy and smiley demeanour.


Nothing is too much trouble and our residents are in for a real treat with his fabulous food and carefully considered menus, catering for all likes and dislikes as well as specific diets and allergies.


Amber

Amber Cumiskey

Job Title: Head of Housekeeping

Joined: 2022

Hi, my name is Amber and I am Head Housekeeper at Blossomfield Rose Care home. I am very excited and looking forward to starting my new career here at Blossomfield Rose. The Management and the team are all amazing and hardworking. I am looking forward to the journey and ensuring the home and its facilities are immaculate and looked after well.