Chalkwell Grange

64 Leigh Road, Leigh-on-Sea SS9 1LF
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9.8 34 Reviews
  • Chalkwell Grange, Leigh-on-Sea
Chalkwell Grange is a 48 bedded residential care home located in the heart of Leigh-on-Sea. All rooms offer en suite facilities to promote dignity and peace of mind for all residents.

The experienced and friendly team are able to offer personalised care for a wide range of needs. All care will be delivered according to an agreed care plan, ensuring each resident receives the care they need but also want, with personal preferences and requests being taken on board.

Reach out to the team to find out more about this new, lovely home.

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Care Provided by Chalkwell Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Chenai Mobey (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (46)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Chalkwell Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,650
  • (these prices are only a guideline, please contact Chalkwell Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Chalkwell Grange Reviews (34)

Total of 34, showing 21-34
9.8

Chalkwell Grange has a Review Score of 9.8 (9.787) out of 10, based on 22 reviews in the last 2 years. Over all time Chalkwell Grange has 34 reviews.

Overall Experience

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Date Published

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Review from S H (Daughter of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was among the first to move in upstairs. We were very happy with how she settled in, the attention from all the staff was excellent. However, as more residents moved in we became a little concerned by the ratio of staff to residents, especially as some required almost one-to-one care. Activities
seem very uninspiring. I know my mum, and the friends she has made, find them a little condescending. I would like to add that all quality of care is outstanding.

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Review from S S (Granddaughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted Chalkwell Grange Care Home for emergency respite for my grandad. The management was extremely helpful and talked me through what I needed to do to secure a room in this beautiful home. With their guidance, I was able to get my grandad placed in the home on the same day. Grandad was welcomed
in by the home manager and deputy manager. The deputy manager sorted him out with his favourite fish and chips for lunch and carried out his assessment. The deputy manager treated my grandad with so much care and love and with her help we settled Grandad in really quickly. The home manager also showed a great deal of compassion and empathy to us as a family and it is clear that this attitude cascades down through her team. The whole experience of placing Grandad into a home has been very difficult but all the staff have been incredible and, with their help, it has made a difficult experience much easier. I know he will be well looked after. Also, there are always freshly made cakes in the cafe. Bonus.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for leaving us a review. We will pass your lovely comments on to the team.


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Review from Vanessa B (Daughter-in-law of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended a resident's relatives meeting - well attended by staff and clients. Great discussions on topics relative to care and sharing ideas on resident activities and concerns were addressed if any. Well organised and a valuable addition to the nursing of the care home. It's good for relatives to be
included.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for taking the time to leave us a review, I shall pass it on to the team as they will appreciate your kind words!


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Review from R O (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad joined Chalkwell Grange Care Home, very soon after Mum died, just before Christmas. The place is so fresh and new, Dad did not realise it was a "home". He so fought the idea of a "ghastly home". The staff here make residents so welcome and treat them as family. Warmth and genuine care are evident.
Standards throughout are first-class. They are new and developing and growing. Feedback is invited, open and acted on. Activities are low at weekends and staff a little too. Not all residents want to be in their rooms at 7 pm and having brought Dad back from an afternoon out with family, it can be hard to find a member of staff. Overall, delighted Dad is safe, well and happy. Highly recommend.

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Review from B M (Friend of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend moved into Chalkwell Grange on October 31st (opening day). The staff were very welcoming. They were eager to make sure all residents should feel at home. Nothing has been too much trouble. My friend was unwilling to admit that an independent life was no longer possible but now accepts that
life is comfortable, safe and free from everyday worries. Chalkwell Grange is a happy, lively environment. I would happily join this caring community.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for taking the time to leave us a review. I will pass it on to the team here at Chalkwell Grange as they will appreciate your words.


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Review from S M (Daughter of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a very difficult and emotional experience to please our lovely mother in a nursing home so it needed to be the best we could find. Chalkwell Grange is brand new and very clean and pleasant. It is also situated close to where Mum used to live. The staff have been very welcoming, pleasant and obviously
kind to our mum. They have listened to and understood any concerns we've had. Obviously, it's early days but activities laid on, hairdressing, nails, great food etc have helped Mum settle. It will be even better once trips out can be arranged.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for leaving us a review. it has been a pleasure having mum here with us. I will pass your comments on to the team as they will appreciate your kind words.


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Review from Mark B (Son of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We went to the open day on 3rd December and had a really good time. Our mother was jolly and enjoying all the great activities on that day, including a fabulous singer. The atmosphere was very happy and made to feel very comfortable. The staff are all so helpful and nothing is too much trouble.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for taking the time to leave us a review, I will pass your comments onto the team!


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Review from Sue I (Daughter of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very against coming to a care home. She has been here for five weeks. She has settled and the other day thanked me for finding her Chalkwell Grange Care Home. She loves all the staff and is benefitting from all the stimulation and activities. The surroundings are beautiful and she is always
saying how she loves all the staff. I can speak for all my sisters, we love Chalkwell Grange and so thankful we found it.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for leaving us a review, it has been lovely having her stay with us and we are so glad she is settled and enjoying her time here.


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Review from Michaela H (Niece of Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked through the doors of Chalkwell Grange, we were greeted with professionalism, kindness and compassion. We, as a family, are extremely grateful that my uncle has found such a beautiful home for his last move, and I am sure he will be very happy. I would recommend Chalkwell Grange
to anyone I know. Thank you so much.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for taking the time to leave a review. I will pass it on to the team, as they will appreciate your kind words.


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Review from Barry R (Friend of Resident) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A dear, close friend has just moved into Chalkwell Grange Care Home as no longer able to live alone. However, since moving in, he has become a new person and very much like the friend I had before being lonely and isolated. The atmosphere of the home is superb and a welcoming, relaxing environment.
It is a delight to visit as all the staff are so warm, friendly and professional in their outlook and the care given to my dear friend is wonderful and compassionate. He has also been able to take some furniture, pictures and photographs to make his room homely and relaxing for him. His very well-decorated room is very large and he tells me that he is having the best sleep ever in his comfortable and cosy bed. I have no doubt in my mind that my friend will be cared for, catered and supported for the rest of his life.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for your review! It has been a delight having him here. I will pass on your review to the team as they will very much appreciate it!


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Review from Heather S (Daughter of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Chalkwell Grange Care Home have shown Mum such kindness and compassion. They have taken the time to listen to her. Mum is enjoying the food and activities. She is so so happy. Her laughter and smiles just say it all. Thank you.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for taking the time to leave us a review, the team here really appreciate your comments!


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Review from Jackie B (Daughter of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Within a day of being there, my mum has changed. The carers encourage her to do things for herself, she is never alone unless she wants to be. They have loads of activities, it's a real home from home. Her room is kept clean and tidy. All her washing is done. The food is just amazing. There is a menu
but can have anything she wants. The management team are so helpful and friendly. They took the strain away from us as a family. My mum is so happy and contented and that is because of everyone at Sanders Senior Living. You have given us back our old mum. The staff are so friendly. It's not like a care home at all, this is my mum's new home. Thank you all.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for your review, it has been a pleasure having Mum here, she really is a wonderful character. The whole team at Chalkwell Grange really appreciate your feedback, thank you again!


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Review from Paul B (Son of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A godsend. Mum has settled in well at Chalkwell Grange Care Home for her respite. She has only been in the home for less than a week and I can already see a vast improvement in her health and mental well-being. All the staff are fantastic and have been so caring and considerate to Mum's needs. All the
meals are exceptional and this has encouraged Mum to regain her appetite. This truly is a home-from-home. The family are so thankful and relieved to know that Mum is in the very best of care. Thank you!

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for taking the time to leave us a review. We are so glad to see Mum's health improving already! I will pass your review on to the team as they will be very happy to hear such kind words!


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Review from N M (Granddaughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past few weeks, me and my mum have visited a fair few care homes in our local area as we've been looking for somewhere for my nan. Every one we visited left us feeling so sad as I knew my nan would be so unhappy going into them after wandering around and looking at them. That was until we visited
Chalkwall Grange Care Home, it is nothing short of amazing! I am happy for her to be living the best life she can in this beautiful place! I recommend this home to anyone who is looking for a home for someone they love! The staff have gone above and beyond to make this step as easy as they can for us and my grandmother and have shown us nothing but kindness and love in what is a hard step to take for any family! This home sets the bar for all other homes to try to follow!

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for such kind and wonderful words; I know the team will be absolutely delighted and it means so much to us all that you and your family feel so welcome at Chalkwell Grange. I'll pass on your thanks to the team and thank you again for taking the time to leave such a lovely review.


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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Chalkwell Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.787 for Chalkwell Grange is calculated as follows: ( (229 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 263 Ratings = 4.787

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chalkwell Grange is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Chenai

Chenai Mobey

Job Title: Home Manager

My name is Chenai, and I am the Home Manager of Chalkwell Grange in Leigh-on-Sea.


I began my career within the company in 2021 as a Care Assistant and have progressed through many roles, reaching my goal to be a Home Manager.


As a Home Manager I bring understanding and knowledge to support my team to successfully deliver high-quality, person-centred care whilst achieving their goals.


The residents at Chalkwell Grange are at the heart of everything we do as a team, ensuring we provide dignity and respect.


Reece

Reece

Job Title: Concierge

Reece is an essential member of our Concierge team here at Chalkwell Grange, dedicated to providing you with a smooth and welcoming experience.


Whether offering a refreshing drink upon arrival or guiding a tour of the home for prospective residents, Reece is always on hand to assist with any queries you may have!


Sarah

Sarah

Job Title: Lifestyle Coordinator

Sarah is one of our dedicated Lifestyle Coordinators here at Chalkwell Grange, committed to delivering high-quality activities and services for your loved ones.


Her mission is to bring smiles and create lasting memories filled with joyful moments and shared fun.


Karen

Karen

Job Title: Care Team Leader

Karen is one of our dedicated Care Team Leaders at Chalkwell Grange, focusing her time on ensuring the health and well-being of your family members.


With over 20 years of experience in the care industry, Karen shares that “it’s the most rewarding job you could ever ask for.”


She takes pride in making sure that medication is administered promptly and that each resident’s care needs are fully understood and met.


Arvin

Arvin

Job Title: Head Chef

Arvin, our Head Chef at Chalkwell Grange, crafts exceptional, delicious meals for all to enjoy.


His culinary creations provide a five-star dining experience, thoughtfully catering to a wide range of preferences and dietary needs.


Arvin is always happy to prepare alternative options should the daily menu not meet individual tastes.


Dave

Dave

Job Title: Maintenance Operative

Meet Dave, our dedicated maintenance operative at Chalkwell Grange, who handles all repairs with skill and ease.


Often found painting walls or working with tools, Dave takes great pride in resolving any issues that arise —each one becoming his next project.


Outside of work, Dave enjoys painting landscapes and has even hosted a few art classes for our residents, sharing his passion for creativity.