The Poets

44-48 Shelley Road, Worthing BN11 4BX
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9.9 32 Reviews
  • The Poets, Worthing
The Poets is a brand-new, luxury nursing home in the heart of Worthing nestled in secure landscaped gardens.

Their dedicated staff are passionate about providing a high standard of 24-hour specialist nursing care for older people.

The interior of the home is finished to the highest standard, with spacious communal areas and bedrooms. All bedrooms feature en-suite wet rooms and are fully furnished, including a personal fridge, telephones and large wall mounted smart TV’s. The ground floor garden rooms offer personal patios while the first-floor garden rooms enjoy private balconies.

Several bedrooms were created to accommodate two beds, so couples can be together always. These rooms are larger and offer more seating and space. The penthouse rooms on the 2nd floor are designed to allow couples to create their own accommodation as they interconnect; with the potential for a bedroom and a living space if desired.

Many areas are air conditioned and WiFi is free and available throughout the home. The Bistro and entertainment lounge have large glass sliding doors which open out on to the manicured gardens.

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Care Provided by The Poets

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joel Corpuz (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022

Funding & Fees Guide for The Poets

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,750 – £1,850

  • These prices are only a guideline, please contact The Poets Nursing Home to find out the exact price for your requirements.


    FNC will be deducted from the above if awarded.


    There are no extras except newspapers, hairdressing and chiropody. A private phone is included at no cost.
  • (these prices are only a guideline, please contact The Poets to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Off street parking available


The Poets Reviews (32)

Total of 32, showing 1-20
9.9

The Poets has a Review Score of 9.9 (9.886) out of 10, based on 23 reviews in the last 2 years. Over all time The Poets has 32 reviews.

Overall Experience

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Date Published

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Review from S R (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to The Poets when she was no longer able to look after herself in her own home. The care that she was given by the kind and thoughtful staff was excellent . The domestic facilities such as laundry was very efficient, the meals and snacks were tasty and well-presented. When my mother
needed end of life care, her care plan was adapted seamlessly and she received the very best care and support in surroundings with which she had become familiar and where our family were able to stay with while the nursing staff continued with their care, of my mother. I felt like the The Poets was my home too!

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Review from E C (Respite Resident) assisted by family/friend published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for a nice stay at The Poets and for all the lovely staff looking after me.
Thank you very much.

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Review from Trevor P (Father of Resident) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The very welcoming building is matched by the very warm welcome given by the reception staff. Our son has now stayed at The Poets three times and on each occasion we were made to feel welcome and nothing seemed to be any trouble. The care staff are fantastic and clearly enjoy their working environment.
Our son has complex needs and the range of staff from the care assistants to the senior nursing staff that the home has ensures that he gets excellent care for the duration of his stay. Without doubt the organising and management of the home is equal to the care staff. The management are always available to discuss things and the housekeeping manager is kind and caring and checks with us frequently that things are as we want them. We would strongly recommend anyone to this home and we hope to continue visiting for respite care in the future.

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Review from Jane C (Wife of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came into "The Poets" for respite for three weeks. The care and attention have been excellent.

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Review from M R (Daughter of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was treated with respect, kindness and care as he entered the final stage of his life. The staff made sure my father was comfortable and would sit and talk to him when he didn't want to leave his room. My father struggled with being in a facility but all the staff made him comfortable and
kept him safe. His medical care was excellent.
Family are kept well-informed and regularly updated. Visits were always lovely and meals can be taken in the restaurant together. When my Dad couldn't walk he was given extra care moving him and was helped to feel independent.
Special mention must be made of the manager and staff. The manager's kindness to my father and staff's kindness to me will never be forgotten. Thank you to everyone at the Poets - I'm sorry I don't know all your names but I remember all your kindnesses.
My Dad passed away recently and whilst going through his phone I found a selfie of him smiling happily in the Bistro with one of the carers. I shall treasure this. Thank you.

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Review from Richard M (Son of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a fantastic nursing home. Practically brand new, very comfortable, well equipped, spotlessly clean and staffed by a great team who really do their best to make their residents' time with them as comfortable and enjoyable as possible. My father was dreading going into care and is actually very happy
with his life at The Poets. It's a great relief knowing that he is being so well cared for by the great team The Poets has.

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Review from J H (Son of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you walk in, you are met with professional and courteous staff. The nursing team are always willing to talk to and know each resident. The management have shown good direction on how the home should be run and this appears to be followed by all staff. My mother has settled in well and
appears to be thriving.

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Review from S M (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was given a personal recommendation to the Poets and I can't thank my friend enough. My mum receives what I believe is the best possible care in the most amazing environment. The Manageress is top notch and this flows down from her to all her staff. Wonderful, thank you The Poets.

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Review from M B (Respite Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1. I spent one week in 'Poets' for convalescence following a hip replacement.
2. All the staff were courteous, helpful, respectful and attentive to my personal requests and preferences.
3. Medication was administered according to the hospital discharge instructions. One felt confident in the medical/nursing
professionalism.
4. Food was a bit bland and green veggies were sadly always soggy. Fresh fruit is always available on request.
5. I would recommend this home unreservedly.

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Review from D C (Daughter of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in The Poets since May 2023. The care and kindness that my mum receives is excellent. All the staff know my mum as an individual and always strive to meet her needs.

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Review from D T (Resident) assisted by family/friend published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All in all very good. Always met with good humour. We appreciate all the good care.

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Review from P S (Friend of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is beautiful and very well-led. The care and nursing staff are always very willing. The management is fantastic. The domestic staff are also brilliant. The home is very clean. Would recommend this home to anybody.

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Review from K C (Friend of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to visit a friend here, the home was lovely and clean. All the staff were very welcoming and friendly, the manager had popped in to see my friend and introduced herself to me, my friend is very happy here.

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Review from E S (Friend of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Poets is a stunning care home with great amenities and facilities. The staff are always friendly, approachable and engaging. The team are well led and the nursing team are fantastic, making each visit enjoyable and putting us at ease knowing that my friend is looked after.

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Review from Nicola T (Daughter-in-law of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful surroundings, spotlessly clean. Friendly and caring staff. Good communications. Residents are treated as individuals. Thorough, kind and well-trained staff, no complaints at all

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Review from Katy H (Daughter of Resident) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are absolutely delighted to have found The Poets. It is a wonderful home and community. Nursing care is of a very high standard, with great attention to detail, kindness, compassion and empathy for all patients and their families.
The home itself is very well designed and kept to exceptionally
high standards. Every effort is made to ensure that the residents are comfortable to enable patients to enjoy as full a life as possible.
A wonderful and varied programme of activities is arranged throughout the week. There are many different areas around the home where patients can sit or explore, and the staff give the impression that nothing is too much trouble!
Care bells are answered promptly and efficiently. Manual handling of patients is conducted very professionally and with up-to-date apparatus. Physiotherapy is provided to patients who require this support by a very well-respected and able physiotherapist.
This home is extremely well managed and run.

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Review from L C (Daughter of Resident) published on 18 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at many nursing homes before choosing The Poets for my mum in November 2022. The rooms are large and well-equipped and the building and gardens are beautiful. There are lots of communal spaces where residents are assisted in joining the friends they make for coffee in the Bistro, lunch in
the dining room and fun and creative pursuits in the activities room. The nursing and care team are attentive and respectful, the activities team is enthusiastic and makes participating lots of fun for the residents and no question or concern is too much trouble for the reception, admin and management team. As a family, we have always been welcomed and treated with kindness which has been much appreciated following the frustrating time we experienced when Mum was in the hospital. We are kept well informed of Mum's health, food and activities each day via the app. Mum is very happy and able to make her own daily choices and the staff are very friendly and welcoming to us as a family.

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Review from Roz B (Daughter of Resident) published on 4 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is more than happy here and I feel we have chosen a fabulous home for Dad.

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Review from Fiona H (Daughter-in-law of Resident) published on 4 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the most beautiful nursing home that you will ever see. The staff are outstanding and cannot do enough for you and take the most amazing care of your loved ones. My mother-in-law is currently here for end-of-life care and she couldn't be in a better place - thank you.

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Review from C H (Daughter of Resident) published on 4 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident here and I cannot praise the staff enough - caring, professional, experienced and the home itself is quite simply magnificent - beautifully decorated with attention to detail on every level. A place of peace and sanctuary. We as a family thoroughly recommend The Poets wholeheartedly.
Thank you all so much.

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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for The Poets is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for The Poets is calculated as follows: ( (246 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 273 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Poets is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about The Poets

What types of Care is The Poets registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Poets provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Poets have?

There are 47 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Poets?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Poets to the centre of Worthing?

0.4 mile(s) as the crow flies, distance by road may be significantly further.