The Poets

44-48 Shelley Road, Worthing BN11 4BX
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9.9 32 Reviews
  • The Poets, Worthing
The Poets is a brand-new, luxury nursing home in the heart of Worthing nestled in secure landscaped gardens.

Their dedicated staff are passionate about providing a high standard of 24-hour specialist nursing care for older people.

The interior of the home is finished to the highest standard, with spacious communal areas and bedrooms. All bedrooms feature en-suite wet rooms and are fully furnished, including a personal fridge, telephones and large wall mounted smart TV’s. The ground floor garden rooms offer personal patios while the first-floor garden rooms enjoy private balconies.

Several bedrooms were created to accommodate two beds, so couples can be together always. These rooms are larger and offer more seating and space. The penthouse rooms on the 2nd floor are designed to allow couples to create their own accommodation as they interconnect; with the potential for a bedroom and a living space if desired.

Many areas are air conditioned and WiFi is free and available throughout the home. The Bistro and entertainment lounge have large glass sliding doors which open out on to the manicured gardens.

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Care Provided by The Poets

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joel Corpuz (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022

Funding & Fees Guide for The Poets

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,750 – £1,850

  • These prices are only a guideline, please contact The Poets Nursing Home to find out the exact price for your requirements.


    FNC will be deducted from the above if awarded.


    There are no extras except newspapers, hairdressing and chiropody. A private phone is included at no cost.
  • (these prices are only a guideline, please contact The Poets to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Off street parking available


The Poets Reviews (32)

Total of 32, showing 21-32
9.9

The Poets has a Review Score of 9.9 (9.886) out of 10, based on 23 reviews in the last 2 years. Over all time The Poets has 32 reviews.

Overall Experience

  • 27
  • 3
  • 2
  • 0
  • 0

Date Published

32
2
7
23
9

Review from Zena D (Friend of Resident) published on 4 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend has been so happy and well looked after. Thanks to all.

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Review from Linda B (Daughter-in-law of Resident) published on 4 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When you are trying to do the very best for an elderly relative, where do you start in finding the right nursing home? Please let me share our experience at The Poets. Mum was admitted at very short notice, she couldn't believe how fresh and modern the whole building looked. From day one, the staff
helped her settle in and always respected her dignity in a kind and gentle way. This week, Mum passed away. Through the excellent care and dedication of The Poets team, Mum was able to sleep away, peacefully in her room with her son by her side. A huge thank you to all The Poets team on duty that day, for caring for Mum and us too. At The Poets, the manager was always ready and willing to listen if ever we had things to discuss and indeed, implemented our requests wherever she could. We feel, in our sad time of loss, our friendship with The Poets team will live on.

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Review from Mike W (Son of Resident) published on 26 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Poets is a new build care home that will impress immediately from the approach from the road. Once inside the building it exudes quality and care. The facilities are second to none and go beyond our experience with other homes. My mother-in-law has an incredibly large room with dedicated wet room
although from what we have seen all rooms are oversized. Our need for palliative care at a time when the local hospice was sadly unable to meet the timelines has been met and exceeded.

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Review from Jean B (Resident) published on 10 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have spent a month in the care home and we have nothing but praise for the care and kindness we have received. The staff are very good at what they do and are always willing to help you in any way they can, I would say I have really enjoyed staying here and would tell all my friends
it's the home to come to if you needed to be looked after.

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Review from E C (Friend of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend and I have to say the staff are fantastic. The home is clean with beautiful surroundings. I was present when it was lunchtime and I thought I would have to leave but I was welcomed and offered a coffee and I sat with my friend while she had lunch. The atmosphere was brilliant a lot
of laughter. The rooms are spacious and very well presented.
I would recommend this home to everyone.

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Review from A H (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Needing urgent assistance after being let down, The Poets amazing staff all pulled together, staying beyond their shift to ensure my parents were safe in the beautiful environment the home offers.
Caring, kind, knowledgable, involved, and a real "can do" approach - I could not recommend them enough.
Fantastic team - thank you.

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Review from Jenny M (Daughter of Resident) published on 9 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's room is delightful. He has the comfiest bed and always looks so cosy. He is cared for with tenderness and compassion. The staff are warm, friendly and professional. It gives me great comfort to know he is so well looked after, especially because I live so far away.

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Review from J R (Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I receive is excellent. The carers are kind and compassionate. There is a good choice of food and my room is very spacious. The new manager is lovely.

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Review from A H (Partner of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My very disabled partner has struggled to come to terms with life in The Poets. Well led staff have risen to the numerous challenges he presented and he is now more relaxed and often cheerful which is a huge relief.

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Review from C A (Son of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Poet's cannot be faulted at all in my opinion. Everything is first class as ticked below. Mother loves it here and is her 'home. The staff are wonderful to her. Facilities /food etc exceptional. Would recommend it to anyone.

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Review from E C (Daughter of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, pleasant surroundings, the staff are so kind, and nothing is too much bother. Overall a great place to be.

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Review from Richard P (Son-in-law of Resident) published on 23 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

We found The Poets to be a beautiful nursing home, but think it is too new to appraise it fairly, as all the facilities are not yet up and running, and some of the staff are very new. Our connection with the home was only when we visited, this was only for a two-week period, some of our comments are
from people who also visited the home.

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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for The Poets is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for The Poets is calculated as follows: ( (246 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 273 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Poets is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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