Hairdressing and podiatry treatment are not included in the price.
Open visiting however the home ask visitor to avoid mealtimes.
Parking available for visitors and staff.
Elsie Inglis Nursing Home has a Review Score of 8.8 (8.803) out of 10, based on 5 reviews in the last 2 years. Over all time Elsie Inglis Nursing Home has 5 reviews.
Review from R D (Daughter-in-law of Resident) published on 16 July 2024
Submitted via Postal Card •
Report
Reply from Admnistrator A, Company Administrator at Elsie Inglis Nursing Home
Thank you very much for your feedback, it fills us with immense gratitude. I have passed on your kind words to our team and thank you again for taking the time to leave us your review. On behalf of the Elsie Inglis Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H M (Wife of Resident) published on 1 July 2024
Submitted via Postal Card •
Report
Reply from Admnistrator A, Company Administrator at Elsie Inglis Nursing Home
Thank you for your review. We very much enjoy having your husband with us. We take recruitment very seriously at Elsie Inglis and your feedback is very gratifying to us all. We kept the rooms' interior design simple with the idea that the residents moving in could personalize their rooms, making them as homely and familiar as possible. We would be very happy to discuss the room with you to see if there is something we can do to answer your feedback. Thank you for bringing this matter to our attention, your feedback helps us do better. From the whole team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James p (Son of Resident) published on 24 January 2024
Submitted via Website •
Report
Reply from Thomas Norton, Senior Manager at Elsie Inglis Nursing Home
Dear James,
Thank you very much for your kind words, I will ensure these are passed on to the manager and her team.
Kind Regards
Senior Manager.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie S (Daughter of Resident) published on 12 September 2023
Submitted via Website •
Report
Reply from Thomas Norton, Senior Manager at Elsie Inglis Nursing Home
Thank you very much for your kind words. We are happy that we were able to make this a special occasion for your dad.
Kind regard, Sharon and Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra W (Sister of Resident) published on 11 April 2023
Submitted via Website •
Report
Reply from Thomas Norton, Senior Manager at Elsie Inglis Nursing Home
Thank you very much for your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.8 (8.803) out of 10 for Elsie Inglis Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.793 for Elsie Inglis Nursing Home is calculated as follows: ( (48 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 58 Ratings = 4.793
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.01 Points relating to the number of positive Reviews for Elsie Inglis Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 5 Positive Reviews ÷ 9.8 = 0.51
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Oct 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet