Hallmark Angmering Grange

Roundstone Lane, Angmering, Littlehampton BN16 4AL
Submit a Review
9.6 16 Reviews
  • Hallmark Angmering Grange, Littlehampton
In the heart of the quaint village of Angmering sits Hallmark Angmering Grange, a luxury care home where residents thrive. Their array of services includes award-winning dementia, residential, nursing, and respite care, and for those looking for something extra special, The Residences provides just that.

While settling into life here, residents will experience luxury with a homely feel along with a passionate team dedicated to supporting residents to live each day to the full. Getting older comes with its challenges, but Hallmark Luxury Care Homes is there for every moment, with a bighearted approach that places residents and their loved ones at the heart of everything they do. Residents can also relax, knowing all the essentials are covered with Hallmark All-Inclusive.

Moving can feel daunting so it's good to keep a few things the same. Keeping family together is important, which is why Angmering Grange welcomes couples, supports with pets moving in where possible and is always open for loved ones to pop by. The home’s clever design ensures residents enjoy a variety of spaces including well-maintained gardens, an ice cream parlour, cinema room, games room and celebrations room – the perfect place to toast those special moments together with family and friends.

Care Provided by Hallmark Angmering Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Clark (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Hallmark Angmering Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,850
    • Self-Funded Residential Dementia Care from £1,990
    • Self-Funded Nursing Care from £2,330
  • (these prices are only a guideline, please contact Hallmark Angmering Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Available on site


Hallmark Angmering Grange Reviews (16)

9.6

Hallmark Angmering Grange has a Review Score of 9.6 (9.643) out of 10, based on 16 reviews in the last 2 years. Over all time Hallmark Angmering Grange has 16 reviews.

Overall Experience

  • 13
  • 2
  • 0
  • 1
  • 0

Date Published

16
4
16
16
0
Overall Experience  Overall Experience 5.0 out of 5

Excellent and caring assistants/staff who contribute greatly to welfare of the residents.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for your wonderful review. It is our pleasure to care for your sister, and we're delighted to have a positive impact on her wellbeing. Best wishes


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My sister and I visited a few places before deciding on Hallmark Angmering Grange for our mum, who has dementia. It was a big decision, but we're very happy with our choice. The home is beautiful, with excellent facilities and a lovely garden. The staff are lovely, extremely professional and supportive.
They have done all they can to help Mum settle in, engage with others and take part in a variety of different activities. We're very grateful.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

We are very grateful to receive your lovely feedback about the home and team, thank you for taking the time to review us. We feel privileged that you have chosen for your mum to live here, and we have the opportunity to get to know you all. We will continue to strive for her to live a happy and fulfilled life here at Angmering Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

When my father-in-law came into Angmering Grange from hospital following a serious fall, he was immediately made to feel comfortable and at home. The staff are all warm, friendly and efficient. The meals are delicious and well-presented. Quality of life is respected at all times. The social activities
are always interesting and cinema evenings are great fun.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for taking the time to write this review. We are grateful to receive such complimentary feedback. It was a pleasure to get to know you and care for your father in law.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We have relocated my father here from a care home in Surrey as he was unable to settle there. He is 93, deaf and nearly blind. We explained his condition on our initial visit and the decision to move him was simple one after we visited the home. They pride themselves in their resident's home, and they
work in their home for them. All the staff have gone out of their way to help settle him in. It is a lovely home and though he wouldn't admit it to me he has settled in and finds it a lovely caring place [he has not said a bad thing about it]. He always comments on the lovely food and looks forward to his meal times. The carers in his own words are caring and do a great job, as do all the rest of the team. We would recommend it to anyone, it's a friendly caring place. It's more like a luxury hotel than a care home

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for taking the time to share such lovely feedback about the home and team. We are delighted to see how well your father has settled. We will be sure to share your kind words with the team. Thank you once again. Best wishes


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 2.0 out of 5

My family selected this care home when they decided that my husband could not leave the hospital and go back to our lovely flat without some respite care first. We thought it was too expensive and we felt it was nowhere worth what it cost. I arrived from the hospital first and when I asked for a tour,
but I never knew of most of the facilities because I was never shown them. Our main complaint is the same from most residents was the food. It was such a simple thing but several times I had to send my soup back as it was hardly lukewarm. The chefs should not really try making Italian and Indian meals if they cannot find better recipes and make them any better than now. The worst one was slow-cooked chicken korma'. First of all the sauce was thin, like water, with little shreds of just added bell peppers. If this was really 'slow cooked' the sauce would have been much thicker, the peppers cooked, and the chicken not so tough we couldn't eat it.

Reply from Amanda Clark, General Manager at Hallmark Angmering Grange

Thank you for taking the time to share your experience. We're sorry to hear that you weren't fully satisfied during your time here. We take all feedback seriously and I only wish I had known about these concerns sooner so we could have addressed them immediately during your stay. We are proud of the many positive reviews we've received, and our absolute priority is to deliver high-quality relationship-centred care to all residents. Kind Regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I visited Angmering Grange and found it to be an enjoyable experience. My room was on the 2nd floor. Not good in hot weather without air conditioning. The food was good but I would have liked more cooked vegetables.
The gardens are immaculate and accessible by paths and benches to rest on.
A weekly
typed activities programme is given to each resident. A hairdressing salon for weekly appointments, a visiting nail specialist and a treatment room for massage or facials and a visiting chiropodist, all-inclusive in the home's charge.
I appreciated prepared meals, and no washing up, shopping or thinking about what to eat. The chefs made me a superb 90th birthday cake and I received chocolates and flowers from the management.
My renewed thanks to everyone.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for your lovely feedback. We're delighted you enjoyed the gardens, activities and services. It was a pleasure celebrating your 90th with a special cake. Your kind words mean a lot to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

For my friend's 91st birthday, we asked Angmering Grange to host a short birthday party. The team at the home went above and beyond organising an incredible afternoon tea for 10 people. This included sandwiches, scones and a birthday cake. My friend was so surrounded with care and love, a real testament
to the family feel at the home.

Reply from Amanda Clark, General Manager at Hallmark Angmering Grange

Thank you so much for your kind words which I will be sure to share with the team. It was our pleasure to host such a special event and I'm thrilled that the warmth and love of the home is felt by visitors and residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff were so friendly but efficient. They obviously care about each member of the community. Staff training is a priority. The friend I went to visit receives care and attention. She is seen as a special person but all residents appear to be treated in a similar way. Well done everyone! Thank you.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for your kind words. We're so glad to hear your friend receives such personalised care and that our team make a positive impact. Your praise for our team's dedication is greatly appreciated!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A marvellous home to all residents and visitors. Wonderful team, stunning gardens, beautiful decor inside. Stimulating atmosphere as soon as you enter The Grange. If one has to live away from one's own home, then The Grange is the place to be.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for your wonderful review! We are thrilled you will enjoy the atmosphere, decor, and gardens at Angmering Grange. We are dedicated to making it feel like home, and your feedback is truly appreciated. Best wishes


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

One week's respite after a hip replacement.
Lovely restful recuperation with caring staff. No regular cleaning of room, trip hazard!
Food could have been more imaginative, no offer of salad dressing etc.
All meat very tender and flavoursome. Bread excellent.
Serving staff very accommodating to
individual needs. Very patient with individual requirements.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for your review. We're happy you had a restful stay and found the team accommodating. Thank you also for speaking with me, your feedback helps us to enhance the experience for all the residents and guests. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

People with dementia are not supposed to improve. My Mum didn't walk for a year and Angmering Grange have got her walking. But what they have given our family is so much more. Mum's carers honestly look after her like she is their own Mum. I think her naughty sense of humour helps but the kindness I
have witnessed goes above and beyond any expectations. I see the same care with other residents from all the staff. Reaching the stage where your Mum has to be in a care home is so tough but the team are so wonderful and shows so much kindness to our whole family. Their concern and love extends to all of us. Some of the girls are young but so unbelievably mature, showing a wisdom way beyond their years. From the reception team to the seniors on the floor I always feel that every person involved in the home cares about their job and the huge difference they are making to our lives. I had the pleasure of meeting the night girls recently and they too were incredible. Thank you, Angmering Grange!

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for such a heartwarming review. We are delighted that Mum's mobility has improved since moving to Angmering Grange and that the whole team makes a difference to the rest of the family. Your kind words will boost our team's morale, and we will ensure to share them with everyone. Thank you and best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We had to find somewhere very quickly after my Mother had an unexpected operation and needed respite care for 4 weeks. Within a couple of days of calling Angmering Grange an assessment was organised on our Mum's needs and she moved in.
It is a beautifully kept nursing home with lovely gardens to walk
around in. They have wonderful facilities, a cafe, and various lounges to sit and relax in, watch television and read. There is also a cinema room which show films every afternoon. There are various activities on a daily basis, should you wish to use them. They also have a weekly hairdresser and manicurist. The food in the dining rooms is superb!
The nurse and care assistants were all so friendly, kind, caring and supportive to our Mum.
There is nothing to fault and my sisters and I, would not hesitate to recommend Angmering Grange.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you so much for taking the time to share such lovely feedback about the home and team at Angmering Grange. It was a pleasure to care for your Mum, and we are thrilled that she enjoyed her stay with us. We look forward to Mum popping in for coffee and a chat. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My wife has received excellent care since moving in five months ago. The staff do a brilliant job and cheerfully manage all situations, no matter how challenging.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for your kind words and 5-star review. Your comments will be passed on to the team, who I know will be delighted to hear your feedback. Thank you once again for putting your trust in us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Angmering Grange is a very comfortable place to be. The staff are friednly and extremely helpful. The rooms are all clean and comfortable and the house is set in gardens that will when fully established rival and garden. They are lovingly cared for and a joy to be in. I am very happy here.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

It brings us great pleasure to have you with us at Angmering Grange. We feel privileged that you have chosen to live here, and we have the opportunity to get to know you. Thank you for your wonderful feedback, it means a lot to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We had originally visited Angmering Grange with the intention of Dad having some respite care and we were very impressed with all the lovely facilities and the friendliness of the staff. Due to his health deteriorating in hospital, he was actually admitted to Angmering Grange on a permanent basis for
palliative care.
The nurses and care assistants were all wonderful so cheerful and supportive. They went out of their way to meet his individual needs both re his favourite foods to encourage him to eat and on his good days getting him into a wheelchair to enable us to take him into the garden or cafe to read the papers to brighten his spirits so he didn’t feel he was totally bed bound.
It was lovely for us to be able to spend time with Dad in his last weeks in such a lovely friendly place having our privacy when needed but also knowing he was well looked after by the staff 24/7 and all the staff made us feel at home whatever time we were visiting.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for taking the time to review the home, we appreciate your kind words. Relationship-centered care is at the heart of our values and something we believe makes all the difference. We feel very lucky to have cared for your Dad and support you and your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From choosing Angmering Grange to moving Mum in, the care and attention have been fantastic. Every member of staff from all the different teams goes above and beyond normal duty to ensure the utmost care to all residents. Absolutely, the residents come first. This is a happy home for all. My brother
and I live overseas and we can rest at night knowing our mother is in the best hands. The gardens are beautifully kept and thoughtful daily activities are organised. The care, well-being and safety of each resident are forefront at Angmering Grange. Thank you for caring and your compassion.

Reply from Kate, Customer Relationship Manager at Hallmark Angmering Grange

Thank you for taking the time to give us your wonderful feedback. We are so pleased with how well your mum has settled, and we will continue to strive for her to live a happy and fulfilled life here at Angmering Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Hallmark Angmering Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Hallmark Angmering Grange is calculated as follows: ( (139 Excellents x 5) + (32 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 185 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Angmering Grange is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (21)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

Amanda

Amanda Clark

Job Title: General Manager

It is my greatest privilege to be the new General Manager at Angmering Grange, working with such a talented and dedicated team.


After a 35-year career in Social care, I have come to Angmering Grange at an exciting time. Together with the team, we have a unique opportunity to create a wonderful first-class environment for residents. For me, that means being passionate about recognising every resident is an individual and building a vibrant care community based on family values.


Ellaine

Ellaine Navarro

Job Title: Deputy Manager

Joined: 2023

Hello, my name is Ellaine, I have been a registered nurse for 12 years and have been exposed to different specialities of nursing. My background includes the role of Chief Officer of Quality, Patient Safety and Informatics Office of a Hospital in the Philippines. I’ve worked in the NHS and as a care home Clinical Lead, I'm delighted to be part of Angmering Grange Care Home.


As a Healthcare professional, I am proud and honoured to be part of Hallmark whose value for quality and patient safety is highly esteemed and recognised by professionals across the UK.


At Angmering Grange, we endeavour each day to improve our services and level of care to achieve partnership and satisfaction from the residents.


Frequently Asked Questions about Hallmark Angmering Grange

What types of Care is Hallmark Angmering Grange registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hallmark Angmering Grange provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hallmark Angmering Grange have?

There are 72 Single Rooms.

What are the Facilities & Services at Hallmark Angmering Grange?

Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hallmark Angmering Grange to the centre of Littlehampton?

3.2 mile(s) as the crow flies, distance by road may be significantly further.