Riseley House Residential Care Home

Riseley Street, Macclesfield SK10 1BW
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8.6 4 Reviews
  • Riseley House Residential Care Home, Macclesfield
Riseley House Residential Care Home is on Riseley Street in Macclesfield, under ownership of the provider, Laurel Bank Residential Care Home Limited.

The care home opened in 2022 and was designed based on the group's 30 years’ experience.

It caters to the needs of older people from Macclesfield and the surrounding areas of Cheshire East.

It can accommodate up to 67 residents following thorough assessment of their needs, to ensure they are suitably & safely cared for in luxury accommodation with first class care.

Located in the heart of Macclesfield, a stone’s throw away from Macclesfield Hospital, Riseley House is a beacon of warmth, care, and unmatched dedication. Here, every life stage and need is met with expertise, compassion, and individual attention.

Every facet of Riseley House, from serene gardens to vibrant communal spaces, is designed with residents in mind. Embracing the charm and tranquillity of Macclesfield, it provides a holistic care experience where every individual feels valued, cared for and at home.

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Care Provided by Riseley House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Laurel Bank Residential Care Home Ltd
  • Person in charge
  • Hayley Whitmore (Residential Care Manager)
  • Admission Criteria
    • Private inquiries and NHS / local authority referrals
    • Ages 50+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Riseley House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,250
    • Self-Funded Residential Dementia Care £1,000 – £1,250
    • RESPITE Self-Funded Residential Care £1,000 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,250

  • Fees are all-inclusive. All meals and activities are included.


    Hairdressing is not included.
  • (these prices are only a guideline, please contact Riseley House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting the care home is by appointment only. Visitors welcome to call them and arrange viewings.


  • Parking

  • There is a visitor car park on Riseley Street, which is where the main entrance is located.


Riseley House Residential Care Home Reviews (4)

8.6

Riseley House Residential Care Home has a Review Score of 8.6 (8.591) out of 10, based on 4 reviews in the last 2 years. Over all time Riseley House Residential Care Home has 4 reviews.

Overall Experience

  • 4
  • 0
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Date Published

4
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Review from J F (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly residential home. Very friendly staff who do a fabulous job of providing a safe caring environment. Rooms are well equipped and clean. The food is excellent, open kitchen so you can see everything that is being prepared.

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Review from Philip S (Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I arrived here at Riseley House to recover from the injuries that I had, I can not believe how well the wonderful staff that work here look after me, and all the residents that stay here for a short stay or possibly two live here. If it was that I ever needed to go into care, Riseley House would
be my first choice to stay for however long I needed to.

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Review from P D (Son of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Riseley House since autumn 2023 and has settled in well. All the staff are incredibly kind and caring. The facilities are good. The manager instills confidence in the level of care provided. There's always good communication between us and the Riseley team which allows any issues
to be dealt with quickly.

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Review from Vivienne L (Respite Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very attentive even when busy. Bringing me to and fro from my private room into the dining area and lounge. Comfortable chairs and surroundings. There was a garden which some residents were allowed to use, I would have loved to have gone out, maybe when I'm able to visit I shall go outside.

Reply from Tracey Bennett, Registered Manager at Riseley House Residential Care Home

Thank you for this review. All residents and visitors can have access to the gardens, please let a member of staff know and they can support you outside if you require.


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Current Review Score: 8.6 (8.591)

Overview of Review Score

The Review Score of 8.6 (8.591) out of 10 for Riseley House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Riseley House Residential Care Home is calculated as follows: ( (45 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.674 Points relating to the number of positive Reviews for Riseley House Residential Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 4 Positive Reviews ÷ 13.4 = 0.299

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 May 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Hayley

Hayley Whitmore

Job Title: Care Home Manager

Joined: 2023

Hayley Whitmore, our Care Home Manager, brings warmth and dedication to Riseley House. With her compassionate approach and commitment to resident well-being, Hayley ensures every resident feels at home, supported by a team that truly cares. Hayley is always here to support you and your family.


Jessica

Jessica Cashmore

Job Title: Deputy Care Home Manager

Joined: 2023

Jessica, our Deputy Manager, is dedicated to creating a supportive and positive atmosphere at Riseley House. With her caring nature and attention to detail, Jessica ensures our residents receive the highest quality of care, every day.


Jessica

Jessica Wells

Job Title: Activities Coordinator

Joined: 2023

Jessica, our Activities Coordinator, brings joy and creativity to life at Riseley House. She fills each day with engaging and meaningful activities, helping our residents stay connected, active, and uplifted in every way.


Frequently Asked Questions about Riseley House Residential Care Home

What types of Care is Riseley House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Detention Under Mental Health Act, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Riseley House Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Riseley House Residential Care Home have?

There are 63 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Riseley House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Riseley House Residential Care Home to the centre of Macclesfield?

0.3 mile(s) as the crow flies, distance by road may be significantly further.