Wilmslow Manor Care Centre

51 Handforth Road, Wilmslow SK9 2LX
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9.9 66 Reviews
  • Wilmslow Manor Care Centre, Wilmslow
Wilmslow Manor is a modern care home located in Wilmslow, Cheshire. The home offers residential, nursing and dementia care.

Every member of the team undergoes rigorous training to ensure they understand the needs of residents and how they can continuously support residents' wellbeing and quality of life.

This state-of-the art facility is beautifully decorated, with signs and colour palettes that specially support people living with dementia.

Care Provided by Wilmslow Manor Care Centre

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Darren Molyneux (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 3

Funding & Fees Guide for Wilmslow Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,700
    • Self-Funded Nursing Care from £1,800
    • RESPITE Self-Funded Residential Care from £1,850
    • RESPITE Self-Funded Residential Dementia Care from £1,850
    • RESPITE Self-Funded Nursing Care from £1,850
  • Nursing Care plus FNC £235.88


    Respite stay minimum of 2 weeks - from £1,850 per week.


    We do not provide Nursing Dementia Care.


  • (these prices are only a guideline, please contact Wilmslow Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.


  • Parking
  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


Wilmslow Manor Care Centre Reviews (66)

Total of 66, showing 1-20
9.9

Wilmslow Manor Care Centre has a Review Score of 9.9 (9.920) out of 10, based on 64 reviews in the last 2 years. Over all time Wilmslow Manor Care Centre has 66 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

This place is amazing! And I have experience of other care homes which also try hard to do a good job but this place is just on another level!
My father has been a resident on the dementia floor for 19 months and I visit him once or twice a week so I know how this place works very well now.
The carers
are extremely good, not only are they highly professional and qualified but they are deeply empathetic. Just one example: I often see them holding residents hands and stroking their backs to show the residence love as well as professional care.
The food is first class, which is very important - meals are definitely something to look forward to for residence and visitors are like!
The entertainment team are also fantastic! They organise simple inclusive events that go down very well.
Finally, on the 16th of February 2025 the catering team and carers organised a beautiful 94th birthday party for my dad which will live in my memory always.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a fabulous review, we are thrilled with such feedback regarding the care your father receives, I will be sure to pass these comments on to the teams, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My uncle is very happy and healthy at Wilmslow Manor. I'd highly recommend it! They have gone the extra mile to find him small jobs and responsibilities which helps him keep his mind active which is very important for his neurodivergence traits.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave us such a delightful review, I will be sure to pass this on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I was naturally worried when my brother was admitted into care at Wilmslow Manor but have been delighted with everything they have done. He is not only cared for but given friendly help when needed and encouraged to take part in the many activities they provide - he's been doing activities he's probably
never done before and he is always telling me about what's been happening or where they have been on a visit. The staff are very welcoming when I visit and seem genuinely friendly and happy in their work. The private bedrooms and public rooms are all very clean and well-kept. I know he enjoys the food very much! When my brother had some health issues, as can happen as people get older, the care they showed was excellent and the liaison with the local GP has been very good. I would have no hesitation in recommending Wilmslow Manor to anyone looking for a friendly and safe place for any family members who need care. I would have no hesitation about going there myself!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave such a wonderful review, your brother is such an active part of the home which he enjoys very much, thank you again, I will pass your feedback on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Wilmslow Manor Care Centre has proven to be the perfect place for my brother. I can only give it a 10/10 review for the quality of care, commitment to care from the staff and management alike. We did look at other care homes in the area and were very concerned trying to find the right one. We were so
pleased to find what is the perfect home. It is a joy to come and visit, and feel confident that the best care and attention is being given. Many people like us have concerns to have a family member move into care, but Wilmslow Manor have given us all a sense of relief that we did not expect. Well done to the home manager and the team!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a delightful review, we enjoy seeing your brother so actively involved within Wilmslow Manor, thank you again, I will pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Wilmslow Manor has such a warm, caring environment with wonderful staff who always greet you with a smile whether you are a resident or a visitor. Mum chose to stay on at Wilmslow Manor after staying there for respite, after being discharged from hospital. She didn't want to look at any other care home
in the area as she was impressed with the level of care she was receiving. Her room is large and bright with direct access to the garden outside as she is on the ground floor. Her previous room on a different floor for respite, was equally large and comfortable. I would certainly recommend looking at Wilmslow Manor if anyone is considering a care home for their loved ones.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave this review, we are glad Mum decided to stay with us following her respite stay, she has truly settled well, thank you again, I will be sure to pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I did review the home in 2023 and my views remain the same. My wife has been a resident since May 2023. The care could not have been better. It is not easy to look after her because of her progressive Alzheimer's disease, but the personal care and help she has had has been exemplary. It is very much
more than a care home at Wilmslow Manor. The residents are very much treated as they would be in their own home. They look at the individual needs of each resident. The staff are extremely kind and caring. I'm always made to feel extremely welcome when I visit as are my family and my wife's friends.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for leaving this delightful review, we are delighted to hear that you and your family are still happy with your wife's care, I will be sure to pass your feedback on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff who have really helped to settle my husband into the home. They always do their best to make sure his care is of the highest standard. The facilities are very good - stylish decor, beautiful garden.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for your lovely review, we are glad your Husband remains settled with us, I will pass your kind comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

This really is a fantastic care home and exceptionally clean. The staff are lovely and go above and beyond to make you feel welcome when we visit. My Mother-in-Law is happy and very well looked after, which means my wife is happy. Win-Win.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a lovely review, we are delighted your mother-in-law remains happy and settled, thank you again I will be sure to pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

So much better than we expected. We were very worried about putting my in-law into a home. But we are delighted with the care provided. Staff lovely and very friendly and competent. Couldn't want for more and my in-law seems very happy and settled.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave a review, we are happy to hear you are delighted with the care, I will be sure to pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Wilmslow Manor for over 2 years now. I feel he is very well looked after, with care, compassion, patience, dignity and respect. There are some absolutely wonderful staff there who have become like family and it's really comforting to know they don't use agency staff.
Dad has a complex cocktail of medical diagnoses and his needs are well met. He's clean and well fed, I don't worry about him like I used to - as the staff keep me fully informed of any problems that occur. The food is good and, although Dad prefers to mostly eat in his room, the dining room is very nice with plenty of space. Within the dining room is a well-equipped kitchen where visitors can make themselves a drink, although staff are very kind and quite often offer to bring me a drink, which is very welcome. I would thoroughly recommend the home to anyone in need of care services.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a delightful review, we are glad to hear you feel Dad is well cared for and it helps ease the worry, I will be sure to pass your feedback onto the team, who will be delighted with the review.


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Overall Experience  Overall Experience 5.0 out of 5

We have always found the staff to be very helpful and kind. Although Mum has had difficulty settling in, she has found it very reassuring to have friendly staff that she can ask for help. The care home is very clean and welcoming. You can always ask for a cup of tea or whatever is needed.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave this review, although Mum took a while to settle, it was reassuring to see her settle eventually, I will be sure to pass your comments on to the team, who will be delighted.


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Overall Experience  Overall Experience 5.0 out of 5

Wilmslow Manor is such an outstanding care home! My Mum really is in the best place and I'm lucky to be able to visit her several times a week. Nothing is ever too much trouble for the staff. Knowing that she receives excellent care, within a 'family' environment where she feels very much loved means
everything to me! Forever grateful.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave this review, what a lovely review, happy to hear you are happy with the care Mum receives, and that you feel the home has a family feel to it, as we aim to ensure there is a homely feel for our residents, families and staff.


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Overall Experience  Overall Experience 5.0 out of 5

The home handled the transfer of my mum from just needing dementia care to the nursing floor in a very quick and efficient way. The care given to Mum has been excellent, all the staff have been very friendly and handled Mum in a kind and caring way. It was really good to see the staff from the dementia
floor coming upstairs to visit Mum. I am sure in her own way she will have really appreciated seeing them.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave a review, we were so happy we were able to support Mum in returning to us, and we are happy to hear you are happy with the care Mum receives at Wilmslow Manor.


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Overall Experience  Overall Experience 5.0 out of 5

We were all worried about Dad moving into a home, but can honestly say the experience for us and for Dad has been amazing. The home itself is immaculate, modern and doesn't look or feel like a stereotypical home. All of the staff are amazing and so so friendly. I've told everyone who asks that we couldn't
have hoped for anything better. I'd quite like to move in myself!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

We are delighted to hear that the move to Wilmslow Manor has been a positive experience for Dad and you all as a family, thank you for a lovely review, I will be sure to pass on this review to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after by staff at Wilmslow Manor and she is treated as if she were their own mother. Mum is comfortable and settled and absolutely loves her spacious room. I am confident that staff provide the best care for her.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for this lovely review, Mum always comments on how settles she is, this is lovely to hear and lovely to hear you as a family feel the same way, thank you again, I will share this with the team, who will be delighted.


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Overall Experience  Overall Experience 5.0 out of 5

Wilmslow Manor is outstanding in my opinion. My mum, having been in previous care homes, there really is no comparison. Wilmslow Manor never fail to go above and beyond for the care of our precious family members and for that I will be eternally grateful. They are amazing.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a delightful review, we are glad you remain happy with the care Mum receives, and she has built strong relationships with staff, thank you again, I will be sure to pass on these comments to staff.


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Overall Experience  Overall Experience 5.0 out of 5

Fabulous care home. Such super friendly staff and lovely rooms, very spacious and lovely large ensuite. My mum is really taken good care of and loves it here. Good choice of meals every day. Extremely clean, 5 stars. Can't ask for any more.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for your review, this is a lovely review and we are glad you think of Wilmslow Manor as 5 stars, I will ensure your feedback with the team, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum has stayed as a resident at Wilmslow Manor for a year and has settled in well. The staff and management have a high degree of compassion and respect and provide excellent care. It is a lovely environment and very clean. I feel happy that my Mum is well cared for and would highly recommend Wilmslow
Manor.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave a review of Wilmslow Manor, we are extremely happy to hear you are happy with all aspects of care given to Mum, Thank you again, I will share your feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

In early 2024 we had to find care for my dad as Mum, who looked after him, had to be admitted to hospital. We chose Wilmslow Manor as we had heard that it was the best care home in the area. Sadly the hospital was unable to help her and she was also moved to Wilmslow Manor. We could not have asked for
better care for her and the staff went over and above to ensure her passing was painless and very peaceful. Every single member of staff I met afterwards offered their condolences, even those I hadn't seen before. I will always be grateful for their care and kindness at such a sad time. Dad is still resident and he is comfortable and well looked after. The staff are all lovely, very patient, and caring - from the receptionists to the nurses and housekeepers. I would not hesitate to recommend Wilmslow Manor to anyone looking for residential care for their loved ones.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for leaving this lovely review, we are glad that you have been happy with the care both Mum and Dad have received whilst being at Wilmslow Manor, the team will be delighted with this feedback, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Wilmslow Manor for 2 years now, and as a family we are extremely happy with the care and attention she receives. I have full confidence in the staff and management, their professional behaviour and decision-making. I feel involved and included in Mum's care and always welcome
on my visits. Mum is very happy here and has quality of life, companionship, medical care and frequent activities (adapted to each resident's needs). The home is fresh, cosy, and extremely clean. Regular meetings are arranged to discuss ideas, feedback and future plans, so residents, staff and family members feel a part of the Wilmslow Manor family. Our opinion counts. Thank you for everything.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave this delightful feedback for Wilmslow Manor, we are happy delighted to hear you are happy with all aspects of the care you Mum receives, and that you feel such confidence in us all, the team will be grateful for this feedback and I will ensure I share it with them.


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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Wilmslow Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Wilmslow Manor Care Centre is calculated as follows: ( (709 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 758 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wilmslow Manor Care Centre is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Darren

Darren Molyneux

Job Title: Home Manager

Joined: 2018

I joined New Care in 2018 after working for 15 years in Residential care. I was previously Deputy Manager and came to New Care as a Senior Care Assistant and then I was promoted to Head of Care in August 2023 I was successful and promoted to Deputy Manager at Grosvenor Manor in Chester, and more recently I have been promoted within New Care as Home Manager at Wilmslow Manor.


Where I am extremely happy and content. Person Centred Care is and always will be a passion of mine and being able to help promote independence and high-quality care always leaves me smiling. New Care is an excellent company to work with and provides residents with excellent care and staff with support and the chance to develop their careers. I have recently completed my Level 5 Diploma in Leadership and Management in Adult Care.


Jo

Jo Ward

Job Title: Deputy Manager

Joined: 2023

I have over 35 years of nursing experience in care and acute settings. I started with care and have been drawn back to care because there is so much to experience with people who have had years of life but now need our care, support, safety and positive approach to their health and well-being.


New Care provides all this to residents, their families staff and all visitors who are welcomed as We Care.


Bobby

Bobby Magee

Job Title: Head of Care

Joined: 2020

I have worked for New Care since 2020 and have 13 years of experience in the care sector, always working in a care home setting. I officially started at New Care as a care assistant and swiftly advanced to the role of team leader before seizing the opportunity in 2023 to elevate my career to Head of care. Since then, I've immersed myself in the care sector embracing each day as a chance to learn and grow. My caring nature fuels my passion for helping others, particularly comforting end-of-life care for our residents. I find fulfilment in making a positive impact on the residents we care for. I have recently completed my level 3 in Adult care which has helped me gain a lot of knowledge in my current role.


Working at New Care is a true blessing, providing a refreshing and supportive environment where both staff and residents receive the care and attention they deserve.


Sarah Jo

Sarah Jo Wild

Job Title: Wellbeing Coordinator

Joined: 2022

I am the Wellbeing Co-Ordinator at Wilmslow Manor Care Centre. I have worked in Health and Social Care for the past 3.5 years, progressing to the position of Wellbeing Lead. I am a university graduate in Mental Health Nursing and am trained in Namaste Care. I have previously worked in retail as a Sales Manager and am able to use my transferable skills to manage and coordinate all aspects of my role, including creating weekly person centred activity programmes within the home. My passion is care and supporting both residents and their families through their own personal journeys will be key to my new role within New Care.


Frequently Asked Questions about Wilmslow Manor Care Centre

What types of Care is Wilmslow Manor Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wilmslow Manor Care Centre provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Wilmslow Manor Care Centre have?

There are 66 Single Rooms.

What are the Facilities & Services at Wilmslow Manor Care Centre?

Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wilmslow Manor Care Centre to the centre of Wilmslow?

1.3 mile(s) as the crow flies, distance by road may be significantly further.